Town Lodge Windhoek, Namibia
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Summary of reviewsTown Lodge Windhoek, Namibia, stands out for its prime location and well-rounded offerings. Situated next to The Grove Mall, the city's largest shopping center, it provides guests with convenient access to shopping and dining options while being in a quiet and safe area. The hotel's proximity to major roads and hospitals makes it ideal for both business and leisure travelers. Additionally, guests highlight the ease of parking and the hotel's overall cleanliness and modern decor. The staff, noted for their helpfulness, enhance the guest experience further.
The breakfast at Town Lodge Windhoek is a favorite among guests, often described as mouth-watering and varied. The breakfast buffet receives accolades for its fresh and well-prepared offerings, although some guests feel it is overpriced when not included in the room rate. While occasional issues with stocking and service are mentioned, the dining area’s cleanliness and the efficiency of breakfast staff contribute to a positive experience.
Dinner experiences, however, are mixed. While some guests enjoy delicious meals, others face limited menu options, slow service and varying food quality. Improvements in menu variety, food availability and service efficiency are suggested to better meet guest expectations.
The rooms at the hotel are generally praised for their cleanliness and comfort, making them suitable for short stays. However, some guests find the room size small and occasionally encounter minor cleanliness issues. The lack of refrigerators and noise from corridors are additional points of concern, but the overall room experience is satisfactory.
Cleanliness is a consistent highlight with the hotel being described as modern, well-kept and hygienic. Guests appreciate the clean rooms and fresh environment, although there are minor lapses noted in some areas, such as showers and carpets. The helpful and friendly staff contribute positively to the hotel’s clean and welcoming atmosphere.
Staff interactions are mostly positive with many guests finding the staff friendly and helpful. Specific employees are often singled out for their exceptional service. Despite occasional issues with untrained or inattentive staff, the general sentiment remains favorable with guests appreciating the warm and supportive service.
The free WiFi at Town Lodge Windhoek is reliable and fast, frequently noted as a strong feature of the hotel. Few technical issues are reported, making it a dependable choice for those needing internet access.
The pool offers a relaxing retreat, though it is small with occasional concerns about cleanliness and water temperature. Its proximity to the outdoor bar and rooms with a pool view adds to its charm.
Parking is another positive aspect with secure and easy-to-navigate options available. Guests appreciate the convenience and safety of the undercover and underground parking facilities.
Families find the hotel welcoming, enjoying features like the outdoor play area for children and the convenience of the nearby shopping center. While family-focused servicing is strong, some guests suggest adding a gym or recreation space to enhance the experience.
Beds are generally comfortable, cozy and clean, though there are mixed reviews about their size and firmness. Some guests find the beds narrow and firm, while others describe them as comfy and warm.
Overall, Town Lodge Windhoek is seen as a good value-for-money, three-star hotel offering a comfortable and convenient stay, aligning well with the expectations in its price range. Some aspects even verge on four-star quality, making it a commendable choice for budget-conscious travelers seeking quality accommodations.
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The breakfast at Town Lodge Windhoek is a favorite among guests, often described as mouth-watering and varied. The breakfast buffet receives accolades for its fresh and well-prepared offerings, although some guests feel it is overpriced when not included in the room rate. While occasional issues with stocking and service are mentioned, the dining area’s cleanliness and the efficiency of breakfast staff contribute to a positive experience.
Dinner experiences, however, are mixed. While some guests enjoy delicious meals, others face limited menu options, slow service and varying food quality. Improvements in menu variety, food availability and service efficiency are suggested to better meet guest expectations.
The rooms at the hotel are generally praised for their cleanliness and comfort, making them suitable for short stays. However, some guests find the room size small and occasionally encounter minor cleanliness issues. The lack of refrigerators and noise from corridors are additional points of concern, but the overall room experience is satisfactory.
Cleanliness is a consistent highlight with the hotel being described as modern, well-kept and hygienic. Guests appreciate the clean rooms and fresh environment, although there are minor lapses noted in some areas, such as showers and carpets. The helpful and friendly staff contribute positively to the hotel’s clean and welcoming atmosphere.
Staff interactions are mostly positive with many guests finding the staff friendly and helpful. Specific employees are often singled out for their exceptional service. Despite occasional issues with untrained or inattentive staff, the general sentiment remains favorable with guests appreciating the warm and supportive service.
The free WiFi at Town Lodge Windhoek is reliable and fast, frequently noted as a strong feature of the hotel. Few technical issues are reported, making it a dependable choice for those needing internet access.
The pool offers a relaxing retreat, though it is small with occasional concerns about cleanliness and water temperature. Its proximity to the outdoor bar and rooms with a pool view adds to its charm.
Parking is another positive aspect with secure and easy-to-navigate options available. Guests appreciate the convenience and safety of the undercover and underground parking facilities.
Families find the hotel welcoming, enjoying features like the outdoor play area for children and the convenience of the nearby shopping center. While family-focused servicing is strong, some guests suggest adding a gym or recreation space to enhance the experience.
Beds are generally comfortable, cozy and clean, though there are mixed reviews about their size and firmness. Some guests find the beds narrow and firm, while others describe them as comfy and warm.
Overall, Town Lodge Windhoek is seen as a good value-for-money, three-star hotel offering a comfortable and convenient stay, aligning well with the expectations in its price range. Some aspects even verge on four-star quality, making it a commendable choice for budget-conscious travelers seeking quality accommodations.
Hotel near Golf Courses
Located in Windhoek, this town lodge offers an outdoor swimming pool. While it doesn't have a golf course on-site, its location allows for access to golf courses in Windhoek.
Family Friendly Hotel
This lodge offers practical and comfortable lodging, suitable for families looking for a straightforward stay. Its amenities cater to families seeking a reliable and convenient experience.
Hotel with Swimming Pool
Town Lodge Windhoek, Namibia includes a swimming pool and offers comfortable accommodation at an affordable price, suitable for budget-conscious travelers.
Outdoor Pool
Business Hotel
Town Lodge Windhoek, Namibia offers essential amenities for business travelers seeking a budget-friendly option.
Hotel with Parking
Town Lodge Windhoek, Namibia includes parking facilities for guests. Free parking is listed as an amenity at this hotel.
Accessible Hotel
This hotel explicitly states having rooms specially designed to meet the needs of physically disabled guests. It also offers facilities for disabled guests and features such as a roll-in shower with a bench, grab rails in the bathroom, a higher level toilet, a lower bathroom sink, and the entire unit being wheelchair accessible.
Hotel with Outdoor Pool
Town Lodge Windhoek, Namibia offers an outdoor swimming pool and is listed as a hotel with a pool in Windhoek.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Town Lodge Windhoek, Namibia, enjoys a prime location that consistently delights its guests. Nestled right next to The Grove Mall, the city's largest shopping center, the hotel offers unrivaled convenience for shopping enthusiasts and those needing quick access to dining options. Whether it's a short walk to stock up on supplies or an easy trip to a nearby restaurant, guests appreciate the hotel's proximity to these amenities.
The location is not only practical but also positioned in a quiet and safe area, promising a peaceful stay despite its proximity to bustling city life. With major roads and hospitals nearby, it strikes a perfect balance for both business and leisure travelers.
Additional positive feedback highlights the ease of parking and the overall cleanliness and modern decor of the hotel. The helpful staff further enhance the guest experience, making Town Lodge Windhoek a highly recommended choice for visitors looking to start or end a trip in Namibia with comfort and convenience. The excellent breakfast and valued-added services are cherries on top of what is described as a superb location.
Town Lodge Windhoek in Namibia consistently receives high praise for its breakfast offerings with guests frequently describing it as good, very well done, mouth-watering and amazing. Many reviews highlight the breakfast as one of the best aspects of their stay, mentioning a wide variety of fresh, well-prepared food that is satisfying and delicious. The breakfast buffet is often noted for its abundant and diverse options with some guests calling it the best they've had in a while and others appreciating the extensive and tasty English breakfast.
Despite these positive reviews, some guests feel that the breakfast should be included in the room price, noting that it is too expensive when offered separately. There are occasional mentions of the buffet not being properly stocked, limited options and some dissatisfaction with the service quality, such as staff chatting instead of attending to guests. However, instances of these shortcomings appear to be rare with the overall consensus favoring a very good to excellent breakfast experience.
The dining area itself is described as excellent and clean, contributing to the overall positive experience. The staff servicing the breakfast area are frequently noted to be efficient and welcoming, enhancing the enjoyment of the meal. For those who choose to take their breakfast on the go, feedback on the ToGo boxes is more mixed with some indicating that the portions could be more generous.
Overall, breakfast at Town Lodge Windhoek seems to be a highlight for many guests, promising a satisfying start to the day with a varied and pleasant selection of food.
Town Lodge Windhoek, Namibia offers a mixed dining experience for its guests. Many reviewers mention that the dinner served at the hotel restaurant is delicious on occasion with some guests praising specific meals as superb, fresh and appetizing. However, the overall experience is marred by significant drawbacks. There are frequent complaints regarding the limited options on the dinner menu and numerous instances of menu items being out of stock, which leaves guests disappointed.
Service times were another common issue with many noting that meals take an excessively long time to prepare, sometimes up to two hours, making room service inconvenient. The quality of the food also varies with some diners receiving meals that were cold or not up to standard, such as burnt pork ribs and undercooked sausages.
Staff performance appears inconsistent; while some guests encountered friendly staff, others found the service slow and lacking attention to detail, possibly due to staff being overworked. Suggestions for improvement include expanding the menu, offering quicker meal preparation and improving the overall quality of the food.
In summary, while there are moments where the dining at Town Lodge Windhoek is thoroughly enjoyable, the hotel needs to address significant issues related to menu variety, food availability and service efficiency to provide a consistently positive dining experience.
At the Town Lodge in Windhoek, Namibia, the rooms offer a mixed bag of experiences based on guest reviews. On the positive side, many visitors appreciated the cleanliness and comfort of the rooms. The beds were often described as comfortable and the rooms were noted as being tidy and well-equipped. For a short stay, the space is deemed adequate and the overall room comfort is recognized by several guests.
However, a consistent theme in the reviews is the small size of the rooms, which numerous guests found cramped and not suitable for extended stays, especially for couples. Some rooms had issues with cleanliness, including dirty carpets and bathrooms and there were mentions of noise traveling through the corridors and from the ground floor. The lack of refrigerators in many rooms was a drawback for some and a few instances of subpar housekeeping were highlighted with reports of rooms either not being serviced adequately or having an awkward cleaning schedule.
Overall, while Town Lodge Windhoek receives praise for its clean and comfortable accommodations suitable for a brief stay, potential guests should be prepared for compact room sizes and occasional service hiccups.
The beds at Town Lodge Windhoek, Namibia, generally receive positive feedback from guests, who frequently describe them as comfortable, cozy and clean. The comfortable and tidy rooms complement the soft, inviting bedding and warm feather duvets. Many guests have commented on the overall comfort of the beds, noting that they slept well during their stay.
However, some guests have pointed out that the beds can be narrow and firm, causing discomfort, particularly for couples. A few reviews mention that the bedding was not sufficient or needed changing and some found the pillows flat and unpleasant. Additionally, issues with bed size and outdated mattresses were highlighted by some travelers, who felt the beds were too small for two people and uncomfortable.
Overall, while the beds are praised for their coziness and cleanliness by many, there are mixed opinions regarding their size and comfort for shared use.
Town Lodge Windhoek in Namibia receives high marks for cleanliness and comfort in guest reviews. The hotel is frequently described as clean, modern and very well-kept with comments highlighting clean rooms, hygienic bathrooms and a generally fresh and neat environment. While some reviews note areas needing improvement, such as the condition of the showers, old towels and occasional housekeeping lapses, the overall consensus emphasizes cleanliness. Guests appreciate the clean bedding, well-maintained public areas and spotless passages. Although some rooms may appear modest and small, they still maintain a high standard of cleanliness. Reviewers mention a lack of thorough vacuuming in passages and carpets not being up to par in some instances. Additionally, the helpful and friendly staff contribute to the positive experience. Despite minor cleanliness issues in specific areas, the hotel generally provides a clean, comfortable and value-for-money accommodation option.
The staff at Town Lodge Windhoek, Namibia receive a mix of reviews from guests, yet the overall sentiment leans toward positive experiences. Many guests found the staff to be friendly, helpful and approachable. Compliments are frequently paid to the warm welcomes with specific mentions of the efficiency and professionalism at the reception. The team is noted for their willingness to assist and their politeness, adding a pleasant touch to the stay.
Numerous guests praised the service as attentive and the staff's friendliness laden with positivity and smiles. Receptionists and waiters often received high marks for their helpfulness. Some specific staff members, such as Kornelia at the front desk, were highlighted for their exceptional service.
However, not all feedback is glowing. Some guests encountered issues with unhelpful or poorly trained staff, particularly at the reception and housekeeping. Instances of rudeness and inattentiveness were reported, alongside frustrations with slow service, especially in the restaurant.
Despite these occasional drawbacks, the general consensus is that the staff at Town Lodge Windhoek strive to provide a welcoming and supportive environment, contributing significantly to a positive guest experience. The management's responsiveness to issues and the approachable nature of the staff, especially during the mornings and evenings, stand out as notable positives.
At Town Lodge Windhoek, Namibia, guests consistently highlight the reliable and fast WiFi as one of the hotel's standout features. Many describe the internet connection as good, great and super, indicating a generally satisfactory experience with the hotel's network. However, there are occasional hiccups, such as difficulty participating in online meetings and isolated incidents of not receiving the WiFi password. Overall, the positive feedback on the WiFi far outweighs the few issues, making it a strong point for visitors needing a dependable internet connection during their stay.
The pool at Town Lodge Windhoek offers a refreshing but mixed experience for guests. The pool, conveniently located near an outdoor bar, provides a wonderful opportunity to unwind with a drink in hand. Rooms with a pool view add to the pleasant ambiance and are a favored choice among guests. Many appreciate the facility as a luxurious feature that enhances their stay, often enjoying an afternoon swim in the well-maintained water. However, the pool is noted to be small and there are occasional concerns about its cleanliness and the cold temperature of the water. The pool area can also be noisy at times, which might affect the relaxing experience. Despite these drawbacks, the availability of the pool is a valued amenity that adds to the overall charm of the hotel.
Town Lodge Windhoek in Namibia receives positive reviews for its parking facilities with guests frequently noting the secure and safe environment provided. The parking lot is highlighted as both easy to navigate and conveniently located close to rooms. Many guests appreciate the undercover and underground parking options, which add an extra layer of security for their vehicles. Although a few mention minimal security in the basement parking and occasional long response times, most find the parking ample and efficient. Overall, the parking at Town Lodge Windhoek is praised for its safe and secure setup, contributing to a good value for money stay.
Town Lodge Windhoek in Namibia is frequently hailed as a highly family-friendly destination. Guests appreciate the outdoor play area designed for children, which makes it an attractive choice for those traveling with little ones. The hotel receives positive remarks for creating a welcoming environment for families, from the comfortable rooms suitable for guests of all ages to the nearby large shopping center which adds convenience. The overall consensus highlights this property as a reliable spot for family breaks and vacations. While the hotel excels in family servicing, some guests have suggested the addition of a gym or recreation space to further enhance the experience.
Town Lodge Windhoek in Namibia is generally regarded as a three-star hotel that offers good value for its price range. Despite being a smaller establishment, it is well-placed in the city center, making it convenient for guests. The quality of stay is deemed reasonable and cozy with the hotel providing a satisfactory experience comparable to other three-star lodgings. Some guests have even felt that certain aspects of the hotel lean towards four-star standards. Overall, it is considered a good choice for budget-conscious travelers seeking quality accommodations.
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Location
The location is not only practical but also positioned in a quiet and safe area, promising a peaceful stay despite its proximity to bustling city life. With major roads and hospitals nearby, it strikes a perfect balance for both business and leisure travelers.
Additional positive feedback highlights the ease of parking and the overall cleanliness and modern decor of the hotel. The helpful staff further enhance the guest experience, making Town Lodge Windhoek a highly recommended choice for visitors looking to start or end a trip in Namibia with comfort and convenience. The excellent breakfast and valued-added services are cherries on top of what is described as a superb location.
Breakfast
Despite these positive reviews, some guests feel that the breakfast should be included in the room price, noting that it is too expensive when offered separately. There are occasional mentions of the buffet not being properly stocked, limited options and some dissatisfaction with the service quality, such as staff chatting instead of attending to guests. However, instances of these shortcomings appear to be rare with the overall consensus favoring a very good to excellent breakfast experience.
The dining area itself is described as excellent and clean, contributing to the overall positive experience. The staff servicing the breakfast area are frequently noted to be efficient and welcoming, enhancing the enjoyment of the meal. For those who choose to take their breakfast on the go, feedback on the ToGo boxes is more mixed with some indicating that the portions could be more generous.
Overall, breakfast at Town Lodge Windhoek seems to be a highlight for many guests, promising a satisfying start to the day with a varied and pleasant selection of food.
Dinner
Service times were another common issue with many noting that meals take an excessively long time to prepare, sometimes up to two hours, making room service inconvenient. The quality of the food also varies with some diners receiving meals that were cold or not up to standard, such as burnt pork ribs and undercooked sausages.
Staff performance appears inconsistent; while some guests encountered friendly staff, others found the service slow and lacking attention to detail, possibly due to staff being overworked. Suggestions for improvement include expanding the menu, offering quicker meal preparation and improving the overall quality of the food.
In summary, while there are moments where the dining at Town Lodge Windhoek is thoroughly enjoyable, the hotel needs to address significant issues related to menu variety, food availability and service efficiency to provide a consistently positive dining experience.
Rooms
However, a consistent theme in the reviews is the small size of the rooms, which numerous guests found cramped and not suitable for extended stays, especially for couples. Some rooms had issues with cleanliness, including dirty carpets and bathrooms and there were mentions of noise traveling through the corridors and from the ground floor. The lack of refrigerators in many rooms was a drawback for some and a few instances of subpar housekeeping were highlighted with reports of rooms either not being serviced adequately or having an awkward cleaning schedule.
Overall, while Town Lodge Windhoek receives praise for its clean and comfortable accommodations suitable for a brief stay, potential guests should be prepared for compact room sizes and occasional service hiccups.
Beds
However, some guests have pointed out that the beds can be narrow and firm, causing discomfort, particularly for couples. A few reviews mention that the bedding was not sufficient or needed changing and some found the pillows flat and unpleasant. Additionally, issues with bed size and outdated mattresses were highlighted by some travelers, who felt the beds were too small for two people and uncomfortable.
Overall, while the beds are praised for their coziness and cleanliness by many, there are mixed opinions regarding their size and comfort for shared use.
Cleanliness
Staff
Numerous guests praised the service as attentive and the staff's friendliness laden with positivity and smiles. Receptionists and waiters often received high marks for their helpfulness. Some specific staff members, such as Kornelia at the front desk, were highlighted for their exceptional service.
However, not all feedback is glowing. Some guests encountered issues with unhelpful or poorly trained staff, particularly at the reception and housekeeping. Instances of rudeness and inattentiveness were reported, alongside frustrations with slow service, especially in the restaurant.
Despite these occasional drawbacks, the general consensus is that the staff at Town Lodge Windhoek strive to provide a welcoming and supportive environment, contributing significantly to a positive guest experience. The management's responsiveness to issues and the approachable nature of the staff, especially during the mornings and evenings, stand out as notable positives.
Wi-Fi
Pool
Parking
Family
3 Star
Yes, Town Lodge Windhoek, Namibia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Town Lodge Windhoek, Namibia.
No, Town Lodge Windhoek, Namibia doesn't allow dogs.
Yes, parking facilities are available at Town Lodge Windhoek, Namibia.
No, Town Lodge Windhoek, Namibia doesn't have a gym.
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