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Summary of reviewsMövenpick Hotel Windhoek is celebrated for its ideal location, offering a quiet and secure environment while being conveniently close to Windhoek's key areas. It serves as an excellent starting point for travelers going to places like Sossusvlei, with easy access to Eros Airport, major transport routes, and the Grove Shopping Mall, enhancing its appeal for logistical needs and retail therapy.
The hotel provides guests with a delightful breakfast experience, featuring a varied and abundant buffet that caters to diverse tastes. The ample selection, including fresh juices and flavorful dishes, is often highlighted as a favorite aspect of the stay, complemented by the friendly and accommodating dining staff.
The dinner experience is mixed, but the quality of the food and evening buffet options generally receive praise for their variety and flavor. Despite some drawbacks, such as restrictive half-board arrangements and occasional service issues, guests appreciate the potential of the dining offerings.
Accommodations at Mövenpick Hotel Windhoek are spacious and characterized by cleanliness and comfort, with ongoing renovations promising improved facilities. The rooms, equipped with modern amenities, provide generous space and stunning views, although some bathrooms and fixtures are considered outdated.
The hotel is generally perceived as clean, with inviting decor and well-maintained grounds. Friendly staff contribute significantly to the positive atmosphere, although minor cleanliness and service issues occasionally arise.
The hotel's staff is largely praised for their friendliness and efficiency, playing a crucial role in enhancing the hotel experience with their detailed attention, especially during special occasions.
While the free wifi is available, guests often experience connectivity issues, highlighting the need for improvements in consistency and speed to match business travelers' expectations.
The pool facilities at Mövenpick Hotel Windhoek offer a tranquil escape with well-maintained surroundings, adding to the hotel's charm despite the cooler water temperature. The pool area is frequently commended for its clean and lovely ambiance.
Guests have mixed reviews regarding the beds, though many find them comfortable and spacious. Some critiques mention hard or outdated mattresses, but overall, the room's amenities and space are appreciated.
In summary, Mövenpick Hotel Windhoek offers a fulfilling stay highlighted by its excellent location, impressive breakfast, comfortable accommodations, inviting pool area, and friendly staff, with some areas requiring slight improvements to maximize guest satisfaction. Show more
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Hotel near Golf Courses
This hotel is located close to Windhoek's attractions and offers modern amenities. While specific golf facilities aren't on-site, its proximity to the Windhoek Golf Course makes it a suitable option for golf lovers seeking a comfortable stay.
Hotel Taking Steps Towards Sustainability
As part of Mövenpick Hotels & Resorts, this hotel is within the world's most Green Globe certified hotel group, with over 75% of properties achieving Gold or Platinum Status. It engages in best practices for a sustainable future, including energy saving, waste reduction, and sourcing from organic gardens. The hotel participates in initiatives like recycling used soap for local communities.
Hotel for Honeymoon
Mövenpick Hotel Windhoek provides a modern and stylish setting with excellent amenities. Its spa and central location make it ideal for couples looking for both relaxation and city exploration.
Hotel with Spa
The hotel offers spa facilities, an outdoor pool, and a fitness center. Guests can enjoy various treatments and therapies for relaxation and rejuvenation.
Family Friendly Hotel
This hotel may offer amenities for families such as a play park, and is conveniently located near Eros Airport. The availability of family-friendly dining options adds to its appeal.
Romantic Hotel
Offers a luxurious stay in the heart of Windhoek. The hotel features modern amenities and comfortable rooms, providing a convenient and romantic base for exploring the city.
Hotel with Swimming Pool
The Mövenpick Hotel Windhoek is recognised for its modern amenities, including a swimming pool, making it a suitable option for both leisure and business travellers.
Heated Pool Outdoor Pool
Business Hotel
The hotel provides three conference rooms and eight additional meeting spaces, making it suitable for conferences. It is located near the Windhoek International Convention Centre (WICC), offering access to extensive conference facilities. The hotel offers 4,000 sq. ft of event space.
Accessible Hotel
This hotel offers extensive accessibility features including ramps, wide doors, accessible public areas, and accessible van parking. Specific facilities like the gym, pool, and spa are wheelchair accessible.
Hotel with Gym
The Mövenpick Hotel Windhoek includes a fitness center for guests. The hotel's central location and range of amenities make it suitable for travelers looking to maintain their fitness regime.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 6
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym:Free for guests
Gym opening hours:07:00 - 16:00
Do you organise fitness classes?No
Is personal training offered?No
Is there anything that you would like to highlight, add or clarify? The Oukolele Day Spa is attached to the Gym. Reservations required, treatments are charged.
This 5-star hotel offers 130 premium rooms, multiple on-site restaurants and bars, a pool, gym, and spa facilities. It is conveniently located near the Windhoek International Convention Centre, making it suitable for both business and leisure.
Hotel with Outdoor Pool
This hotel is listed with an outdoor pool and has received excellent reviews.
Hotel with Heated Pool
Room Types
Classic Double Room with Pool View This quadruple room's special feature is the pool with a view. Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Deluxe King The spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The triple room has carpeted floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
One-Bedroom King Suite with Garden ViewBoasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Standard Twin Room with Garden ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 1 bed.
Classic Twin Room with Pool ViewGuests will have a special experience as the double room offers a pool with a view. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Nestled beautifully in a garden area, the Mövenpick Hotel Windhoek offers an ideal and accessible location that guests consistently praise. It strikes a perfect balance between tranquility and convenience, providing a quiet environment that is not in the immediate hustle of the city center, yet close enough to Windhoek’s key areas to satisfy logistical needs. The hotel is perfectly positioned for those flying in or out of Eros Airport, making it an excellent choice for travelers beginning their journey to iconic destinations like Sossusvlei. With easy access to major transport routes, the hotel is also conveniently placed near the airport and the Grove Shopping Mall, adding an extra layer of ease for guests looking to indulge in some retail therapy. The generous parking facilities cater well to tour vehicles, making it a highly recommended starting point for tours. Furthermore, guests appreciate the security and comfort offered at this well-valued establishment, ensuring both peace of mind and a relaxed atmosphere during their stay.
Breakfast
Nestled in the heart of Windhoek, the Mövenpick Hotel offers an impressive breakfast experience that has garnered substantial positive feedback from its guests. The breakfast spread is often described as varied, abundant, and including a buffet that caters to diverse tastes, making it a delightful start to the day. Many guests appreciate the extensive selection, noting the availability of fresh juices, varied egg dishes, and a range of flavorful options, all contributing to a satisfying meal.
The breakfast is frequently highlighted as one of the top aspects of staying at the hotel, with guests noting that the delicious and plentiful offerings could keep them energized throughout the day. While a few reviews mention occasional issues with the temperature of the food or value for the price, the overall impression remains that the breakfast is excellent.
Guests also point out the friendly and accommodating staff, which enhances the dining experience with their warm service. Offering a consistent variety and maintaining high quality, the breakfast at Mövenpick Hotel Windhoek stands out as a noteworthy element of the stay, leaving many guests eager to return.
Dinner
Mövenpick Hotel Windhoek presents a mixed dining experience that guests have highlighted through their reviews. Many guests have appreciated the quality of the dinners, noting the food is well-prepared and offers a varied choice with flavorful options. The evening buffet has received praise, particularly for its diverse selection, and stands out as a highlight for those seeking a generous meal. Some reviewers have found the dinner to be excellent, complementing the hotel's clean and inviting atmosphere alongside reasonable pricing.
However, certain drawbacks have been noted, particularly regarding the half-board options and dinner arrangements. It seems that the half-board plan can be somewhat restrictive, often only covering up to a certain limit or providing limited choices, such as one pizza for two people. A few guests faced issues with service disorganization and noted that restaurant staff seemed uninformed about the half-board offerings. Moreover, some guests had to deal with specific issues, such as cold food or overlooked dietary requests, which detracted from their overall experience.
Overall, while there are aspects of the dining experience at Mövenpick Hotel Windhoek that can be improved, the positive remarks about the food's quality and the enjoyable buffet options suggest that the hotel has the potential to offer satisfying dinners with some attention to service details.
Rooms
Mövenpick Hotel Windhoek offers guests spacious accommodations characterized by cleanliness and comfort, with many appreciating the size and tidiness of the rooms. Despite some older elements, renovations are underway which promise to revitalize these spaces fully. Rooms are often noted for their generous dimensions, offering more space than typical for their category. Guests who have stayed in suites have particularly enjoyed the ample space, stunning views, and excellent bedding. Amenities such as air conditioning, large beds, fridges, televisions, and work desks enhance the comfort of these rooms. However, some guests have reported issues such as outdated bathrooms and occasional plumbing problems. Overall, the hotel aims to improve its facilities, with ongoing refurbishments expected to address wear and outdated elements, adding to the appeal of their accommodations once complete.
Beds
Guests at Mövenpick Hotel Windhoek have mixed feelings about the beds. Positive comments emphasize the comfort of the beds, noting that they are very large and offer a satisfactory sleeping experience. However, several guests pointed out issues such as the beds being too hard or, in some cases, having poor-quality mattresses. Some beds were described as small or old, with pillows that have lost their shape, adding to the discomfort. Despite these criticisms, the spaciousness of the rooms and access to amenities like a nice gym are generally appreciated by visitors.
Cleanliness
Mövenpick Hotel Windhoek receives mixed reviews regarding its cleanliness, yet many guests highlight significant positives. Numerous visitors appreciate the overall cleanliness and atmosphere of the hotel, noting a pleasant scent throughout the establishment and well-maintained hotel grounds. Guests frequently praise the inviting reception and restaurant decor, emphasizing the friendliness and helpfulness of the staff, which contributes greatly to their positive experiences.
Rooms are generally considered clean and of a satisfactory size, with some guests finding them very clean. However, several reviews point out that the bathrooms, alongside other parts of the hotel's structure, appear outdated, sometimes impacting the guests' stay. Despite this, the welcoming environment and attentive service are often noted, overshadowing minor drawbacks.
Some concerns arise about cleanliness consistency, particularly regarding dust on carpets and curtains, which some guests noted affected their experience. There are also mentions of occasional lapses in cleanliness, such as vacuuming issues and a notable instance involving a bathroom cockroach. While some areas of the hotel require attention, the commendable staff and a refreshing pool add positive elements to the guests' overall experience at Mövenpick Hotel Windhoek.
Staff
The staff at Mövenpick Hotel Windhoek largely receives praise for being friendly, efficient, and helpful, creating a welcoming atmosphere for guests. Visitors often commend the team's attention to detail and their ability to make special occasions memorable, as evidenced by their assistance in planning an exceptional anniversary celebration. Many guests found the staff to be accommodating and uncomplicated, making their stay more enjoyable. MacDonald at the front desk is frequently highlighted for his exemplary service.
While the staff's friendliness and ability to provide good service is consistently noted, there are areas for improvement, particularly in communication and empathy. Some guests experienced less than stellar service, mentioning instances of unfriendliness or lack of guidance. Despite these occasional lapses, the overall experience with the staff is positive, contributing to a pleasant stay along with the hotel’s good facilities.
Wi-Fi
Mövenpick Hotel Windhoek offers a generally satisfactory experience, though it faces challenges with its wifi service. Guests often highlight connectivity issues, noting that the internet can be inconsistent and slow, with some areas lacking reception altogether. While there are moments when the internet connection works well, these instances appear to be exceptions rather than the norm. The wifi is available in public spaces like the lobby, but performance can vary significantly. Frequent travelers and business guests might find the current level of connectivity less than ideal, especially when reliable internet is crucial for activities like virtual conferences. Overall, while the hotel provides basic online access, improvements in wifi consistency and speed could greatly enhance the guest experience.
Pool
Nestled in the vibrant city of Windhoek, the Mövenpick Hotel offers guests a delightful oasis with its impressive pool facilities. The hotel boasts two sizable pools, perfectly designed for lounging under the intense Namibian sun, with separate swimming areas for both children and adults. Visitors repeatedly commend the poolside surroundings, describing them as spectacular and lovely, with beautifully maintained gardens enhancing the overall ambiance. The cleanliness of the pool is consistently highlighted, contributing to the inviting atmosphere. The pool area not only serves as a refreshing escape but also complements the great location of the hotel, providing an ideal backdrop for relaxation amidst pleasant service and comfortable accommodations. While the water temperature might be on the cooler side, the overall experience at the pool remains a highlight for guests seeking a tranquil moment in the heart of Windhoek.
Yes, Mövenpick Hotel Windhoek has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Mövenpick Hotel Windhoek. For more information, read the answers to the Spa questionnaire
No, Mövenpick Hotel Windhoek doesn't allow dogs.
No, parking facilities aren't available at Mövenpick Hotel Windhoek.
Yes, Mövenpick Hotel Windhoek has a gym. For more information, read the answers to the Gym questionnaire