Holiday Inn Express & Suites Wilmington West - Medical Park by IHG
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Summary of reviewsHoliday Inn Express & Suites Wilmington West - Medical Park by IHG has garnered positive reviews across various aspects, making it a commendable choice for travelers. Its favorable location is highly appreciated by guests, offering proximity to essential destinations like hospitals, family homes and downtown Wilmington. The setting is quiet and safe, enhancing the convenience and relaxation of guests with ample parking and a blend of tranquility and accessibility to shops and restaurants.
The breakfast experience is often lauded, featuring a good variety of hot options that change daily, excellent quality and a friendly demeanor from breakfast attendants. The cleanliness and timely replenishment of breakfast items contribute positively to guests’ mornings. Some minor critiques include the quick depletion of food items when arriving late and suggestions for more variety, but overall, the breakfast is considered a worthwhile component of the stay.
Rooms at the hotel are described as spacious, modern, clean and comfortable. Guests frequently commend the comfortable beds and appreciate amenities like microwaves and fridges. Staff members are consistently praised for their friendliness and professionalism with specific mentions of exceptional service from the front desk team and breakfast attendants. While some minor issues such as occasional room booking discrepancies and cleaning inconsistencies are noted, the overall sentiment is positive.
Cleanliness is a strong point with guests frequently highlighting the hotel’s clean, inviting and well-maintained environment. Although there are isolated incidents of cleaning lapses, the general standard remains high and contributes to a pleasant stay.
The staff’s dedication to providing excellent customer service enhances the hotel’s reputation with numerous reviews commending the friendly, helpful and professional nature of the employees. The staff's commitment to ensuring a seamless and welcoming experience is a significant contributing factor to the overall positive reviews.
The indoor pool, while a notable amenity, received mixed feedback. Guests appreciate the convenience and enjoyment it offers, but issues with excessive chlorine, cleanliness and ventilation are commonly mentioned. Improvements in these areas could enhance the pool experience further.
Overall, the Holiday Inn Express & Suites - Wilmington West - Medical Park stands out for its comfort, cleanliness, excellent service and convenient location, making it a reliable and pleasant choice for travelers visiting Wilmington.
Categories
The breakfast experience is often lauded, featuring a good variety of hot options that change daily, excellent quality and a friendly demeanor from breakfast attendants. The cleanliness and timely replenishment of breakfast items contribute positively to guests’ mornings. Some minor critiques include the quick depletion of food items when arriving late and suggestions for more variety, but overall, the breakfast is considered a worthwhile component of the stay.
Rooms at the hotel are described as spacious, modern, clean and comfortable. Guests frequently commend the comfortable beds and appreciate amenities like microwaves and fridges. Staff members are consistently praised for their friendliness and professionalism with specific mentions of exceptional service from the front desk team and breakfast attendants. While some minor issues such as occasional room booking discrepancies and cleaning inconsistencies are noted, the overall sentiment is positive.
Cleanliness is a strong point with guests frequently highlighting the hotel’s clean, inviting and well-maintained environment. Although there are isolated incidents of cleaning lapses, the general standard remains high and contributes to a pleasant stay.
The staff’s dedication to providing excellent customer service enhances the hotel’s reputation with numerous reviews commending the friendly, helpful and professional nature of the employees. The staff's commitment to ensuring a seamless and welcoming experience is a significant contributing factor to the overall positive reviews.
The indoor pool, while a notable amenity, received mixed feedback. Guests appreciate the convenience and enjoyment it offers, but issues with excessive chlorine, cleanliness and ventilation are commonly mentioned. Improvements in these areas could enhance the pool experience further.
Overall, the Holiday Inn Express & Suites - Wilmington West - Medical Park stands out for its comfort, cleanliness, excellent service and convenient location, making it a reliable and pleasant choice for travelers visiting Wilmington.
Hotel with Swimming Pool
Includes a pool and is conveniently located near the medical park. It is a practical choice for visitors to the medical facilities.
Indoor Pool
Hotel with Free Wi-Fi
As a hotel, it offers fast, free Wi-Fi, making it easy for guests to stay connected and productive. The hotel also has a business center for added convenience.
3-Star Hotel
This hotel is located near the medical park and offers comfortable accommodations with essential amenities. It provides a convenient stay for those visiting the area.
Hotel with Indoor Pool
This hotel features an indoor pool. It provides comfortable accommodations and a complimentary breakfast. Located near the Medical Park in Wilmington.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Holiday Inn Express & Suites - Wilmington West - Medical Park boasts an overall favorable location according to guest reviews. Many visitors appreciated the proximity to essential destinations such as hospitals and family homes, making it particularly convenient for those in town for medical reasons or family events. The hotel's setting is frequently described as quiet and safe, allowing guests to relax away from the hustle and bustle of traffic. Downtown Wilmington is within a short drive, providing easy access to local attractions like the USS North Carolina and Wrightsville Beach.
Guests also found the location to be near numerous shops and restaurants, enhancing the convenience of their stay. The area offers a mix of tranquility and accessibility with ample parking and a secure environment. Furthermore, the hotel is centrally situated, making it a good base for exploring the city with everything being within a 10-minute drive. Despite some mixed comments about the overall location, the hotel's positioning near key points and its quiet atmosphere contribute positively to the overall guest experience.
Holiday Inn Express & Suites - Wilmington West - Medical Park offers a breakfast experience that often earns high marks from its guests. Many find the breakfast spread amazing with a good variety of hot options that change daily, ensuring guests have something new to look forward to each morning. The hot breakfast items and the friendly, professional demeanor of the breakfast attendants contribute positively to the overall experience.
Several guests appreciate the excellent quality of the breakfast, noting it to be delicious and better than typical hotel offerings. The breakfast bar is often described as wonderful with fresh and tasty choices available every day, including alternatives for those who don't consume pork. Cleanliness and timely replenishment of items are also highlighted, ensuring a smooth start to the day for many visitors.
However, there are a few critiques. Some guests mention that the breakfast can be average if arriving late with options running out quickly at times. Others suggest that more variety could enhance the breakfast experience even further. Despite these minor issues, the majority agree that the breakfast at this hotel provides good value, making it a worthwhile component of their stay.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG, offers spacious and well-designed rooms that many guests found clean and comfortable. The rooms frequently receive positive mentions for their size, modern decor and cleanliness. Beds are often described as comfortable, contributing to a restful stay.
The staff is also highlighted as friendly and welcoming, enhancing the overall guest experience. Additional amenities, such as the inclusion of microwaves and fridges in rooms, are appreciated. Although the indoor pool adds recreational value, some minor issues were noted, such as occasional room booking discrepancies and unpleasant smells.
Despite these, the facility's newness and general upkeep make it a bright and cheerful place to stay, ideal for those visiting the nearby medical park or simply looking for a comfortable and clean hotel experience.
Visitors to the Holiday Inn Express & Suites - Wilmington West - Medical Park can look forward to a consistently comfortable sleep experience. The majority of reviews highlight the comfort of the beds, many describing them as very comfortable or even amazing. Guests often commented on the mattresses, noting that they were comfy and provided a good night's sleep. The king-sized beds, in particular, were praised for their comfort. While a few guests found the beds too tall and some found the pillows less satisfactory, the general consensus remains positive with phrases like sleeping on a cloud frequently used to describe the experience. Overall, the beds and mattresses at this IHG Hotel offer a restful and cozy stay.
The Holiday Inn Express & Suites - Wilmington West - Medical Park presents a generally positive experience for travelers, especially in terms of cleanliness. Many guests have highlighted the hotel's overall cleanliness, labeling it as nice, clean and inviting. The meticulous attention to maintaining clean facilities and rooms is frequently mentioned with several reviews applauding the staff's consistent efforts to keep the hotel spotless.
The property is described as well-maintained and modern, contributing to a welcoming atmosphere. Rooms are noted to be spacious, comfortable and clean with several reviewers appreciating the updated and bright environment of the entire hotel.
However, a few reviews pointed out inconsistencies in cleaning, such as leftover items from previous guests, sticky floors and inadequately cleaned bathrooms. Despite these occasional lapses, the overwhelming sentiment leans towards a positive endorsement of the hotel's cleanliness standards.
Overall, the Holiday Inn Express & Suites - Wilmington West - Medical Park stands out for its clean, comfortable and modern environment, making it a commendable choice for visitors.
For those considering a stay at the Holiday Inn Express & Suites Wilmington West - Medical Park, the staff consistently receives high praise for their friendliness and professionalism. Numerous guests have highlighted the front desk staff as being particularly amazing with mentions of specific team members like Kyle and Sandra standing out for their exceptional service. Reviewers frequently describe the staff as very friendly, helpful and always smiling, contributing significantly to a pleasant and welcoming atmosphere.
Employees at this hotel go the extra mile to ensure a seamless experience, handling issues quickly and accommodating requests with a cheerful demeanor. Both the front desk attendants and the breakfast attendants are noted for their pleasant and courteous interactions. This focus on providing friendly and engaging service is evident, as many guests feel well-cared for and valued during their stay.
While a few isolated incidents mention less favorable experiences, the overall sentiment is overwhelmingly positive, emphasizing the dedication and hard work of the staff. This commitment to excellent customer service makes the Holiday Inn Express & Suites Wilmington West - Medical Park a reliable choice for travelers seeking a hospitable environment.
While the indoor pool at Holiday Inn Express & Suites - Wilmington West - Medical Park holds promise for guests seeking a relaxing swim, feedback indicates there are mixed experiences. Guests appreciated the convenience of having an indoor pool on-site, often highlighting it as a positive feature of their stay. Some found the pool to be of a nice size and clean, enhancing their overall hotel experience.
However, several guests pointed out consistent issues with the pool's condition and maintenance. Many noted excessive chlorine levels that made the pool difficult to enjoy and even described symptoms like burnt eyes and breathing difficulties due to strong chemical odors. Issues with cleanliness were also reported with mentions of the pool appearing dirty, green or unusable at times.
Additional concerns included limited pool access, early closure of the pool area and a lack of proper ventilation, which further hampered enjoyment. Some visitors also experienced inconveniences such as cold water and the absence of towels in the pool area.
In summary, while the indoor pool is a valued amenity for many guests, improvements in maintenance, ventilation and chemical management would significantly enhance the swimming experience at the hotel.
Holiday Inn Express & Suites - Wilmington West - Medical Park stands out as a unique option in the area due to its indoor pool. Guests frequently choose and enjoy the hotel for this amenity, praising it for being a notable feature. Many comment positively on the indoor pool experience, highlighting it as a great aspect of their stay. However, there are mentions that the water temperature can be cold and some guests faced issues with the pool being out of service or needing better ventilation and chemical management. Despite these concerns, the indoor pool remains a key attraction for visitors.
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Location
Guests also found the location to be near numerous shops and restaurants, enhancing the convenience of their stay. The area offers a mix of tranquility and accessibility with ample parking and a secure environment. Furthermore, the hotel is centrally situated, making it a good base for exploring the city with everything being within a 10-minute drive. Despite some mixed comments about the overall location, the hotel's positioning near key points and its quiet atmosphere contribute positively to the overall guest experience.
Breakfast
Several guests appreciate the excellent quality of the breakfast, noting it to be delicious and better than typical hotel offerings. The breakfast bar is often described as wonderful with fresh and tasty choices available every day, including alternatives for those who don't consume pork. Cleanliness and timely replenishment of items are also highlighted, ensuring a smooth start to the day for many visitors.
However, there are a few critiques. Some guests mention that the breakfast can be average if arriving late with options running out quickly at times. Others suggest that more variety could enhance the breakfast experience even further. Despite these minor issues, the majority agree that the breakfast at this hotel provides good value, making it a worthwhile component of their stay.
Rooms
The staff is also highlighted as friendly and welcoming, enhancing the overall guest experience. Additional amenities, such as the inclusion of microwaves and fridges in rooms, are appreciated. Although the indoor pool adds recreational value, some minor issues were noted, such as occasional room booking discrepancies and unpleasant smells.
Despite these, the facility's newness and general upkeep make it a bright and cheerful place to stay, ideal for those visiting the nearby medical park or simply looking for a comfortable and clean hotel experience.
Beds
Cleanliness
The property is described as well-maintained and modern, contributing to a welcoming atmosphere. Rooms are noted to be spacious, comfortable and clean with several reviewers appreciating the updated and bright environment of the entire hotel.
However, a few reviews pointed out inconsistencies in cleaning, such as leftover items from previous guests, sticky floors and inadequately cleaned bathrooms. Despite these occasional lapses, the overwhelming sentiment leans towards a positive endorsement of the hotel's cleanliness standards.
Overall, the Holiday Inn Express & Suites - Wilmington West - Medical Park stands out for its clean, comfortable and modern environment, making it a commendable choice for visitors.
Staff
Employees at this hotel go the extra mile to ensure a seamless experience, handling issues quickly and accommodating requests with a cheerful demeanor. Both the front desk attendants and the breakfast attendants are noted for their pleasant and courteous interactions. This focus on providing friendly and engaging service is evident, as many guests feel well-cared for and valued during their stay.
While a few isolated incidents mention less favorable experiences, the overall sentiment is overwhelmingly positive, emphasizing the dedication and hard work of the staff. This commitment to excellent customer service makes the Holiday Inn Express & Suites Wilmington West - Medical Park a reliable choice for travelers seeking a hospitable environment.
Pool
However, several guests pointed out consistent issues with the pool's condition and maintenance. Many noted excessive chlorine levels that made the pool difficult to enjoy and even described symptoms like burnt eyes and breathing difficulties due to strong chemical odors. Issues with cleanliness were also reported with mentions of the pool appearing dirty, green or unusable at times.
Additional concerns included limited pool access, early closure of the pool area and a lack of proper ventilation, which further hampered enjoyment. Some visitors also experienced inconveniences such as cold water and the absence of towels in the pool area.
In summary, while the indoor pool is a valued amenity for many guests, improvements in maintenance, ventilation and chemical management would significantly enhance the swimming experience at the hotel.
Indoor Pool
Yes, Holiday Inn Express & Suites Wilmington West - Medical Park by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Wilmington West - Medical Park by IHG.
No, Holiday Inn Express & Suites Wilmington West - Medical Park by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Wilmington West - Medical Park by IHG.
Yes, Holiday Inn Express & Suites Wilmington West - Medical Park by IHG has a gym.
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