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Summary of reviewsWillow Lodge Willoughby Cleveland is highly praised for its strategic and convenient location, offering easy access to a variety of dining options and essential services. Its proximity to major freeways makes it an ideal base for both business and leisure travelers. Despite being centrally located, the lodge maintains a peaceful ambiance, enhancing its appeal. The affordability and accessibility further contribute to its attractiveness as a lodging choice.
The rooms at Willow Lodge garner mostly positive feedback, with many guests appreciating their cleanliness, spaciousness, and modern comfort. Amenities like small fridges and microwaves add convenience, and the updated decor, featuring laminated wood floors, appeals to guests, particularly those with pets. While some areas of the property could use more attention, the guestrooms largely leave a positive impression.
Guests often commend the lodge for its cleanliness, especially considering its budget-friendly pricing. The rooms are described as neat with comfortable beds, providing a comfortable space to rest. While some common areas fall short of the same cleanliness standard, the attentive staff is quick to address concerns, contributing to the lodge's good value.
The staff at Willow Lodge is notably friendly and helpful, with guests frequently acknowledging the exceptional hospitality. Front desk personnel are often described as kind, informative, and professional. Specific staff members, such as Adam, Mike, and Terri, are highlighted for their outstanding service, contributing to an overall pleasant experience.
Although the pool remains closed, guests find solace in the generally comfortable beds and the clean environment. With pet-friendly accommodations, including ample space for pet care and a welcoming atmosphere for pet owners, the lodge attracts travelers with pets. Despite occasional minor issues, Willow Lodge's blend of comfort, convenience, and attentive service makes it a desirable choice for visitors to the Willoughby Cleveland area.
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Hotel with Rooms With Jacuzzi / Hot-tub
