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Summary of reviewsSpringHill Suites by Marriott Philadelphia Willow Grove is highly praised by guests for its prime location, spacious accommodations, and excellent service. The hotel is conveniently situated, offering easy access to shopping centers, dining options, and local attractions such as Morris Arboretum and the Azalea Garden. Its serene setting provides a peaceful retreat while remaining close to major travel routes. The complimentary breakfast is frequently highlighted for its variety and quality, featuring a mix of hot and cold options, contributing to a positive start to guests' days.
The rooms are noted for their spaciousness, cleanliness, and comfort, offering a relaxing environment with additional conveniences like a sofa and kitchenette, which are particularly appreciated by families. The beds receive commendations for their comfort, enhancing the restful experience of the stay. Guests frequently compliment the hotel for its exceptional cleanliness, with well-maintained facilities and a welcoming atmosphere. The staff is often praised for their friendliness, professionalism, and willingness to assist, contributing significantly to the overall positive guest experience.
Families find the hotel particularly accommodating, appreciating its family-friendly offerings and thoughtful room layouts that cater to the needs of larger groups. The hotel's location and peaceful environment are noted as advantages for family outings. Overall, SpringHill Suites by Marriott Philadelphia Willow Grove is recognized as a well-situated and comfortable lodging option, providing excellent value for money through its combination of service quality, cleanliness, and guest amenities. Show more
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Hotel for Honeymoon
This hotel offers spacious suites and modern amenities. Its convenient location and services ensure a comfortable and enjoyable stay for honeymooners.
Family Friendly Hotel
This hotel offers spacious suites with a mini-fridge and microwave, providing added convenience for families. It also includes a complimentary breakfast and a pool.
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Guest Reviews
7.2
Good
Location
SpringHill Suites by Marriott Philadelphia Willow Grove is consistently praised for its advantageous location. Nestled in a prime area, the hotel provides easy access to shopping centers, dining options, and is conveniently close to the Turnpike. Visitors appreciate its proximity to key attractions like Morris Arboretum and the Azalea Garden, making it ideal for those wanting to explore the area's natural beauty. The hotel's location near the mall and various restaurants enhances the convenience for guests, allowing them to enjoy a variety of food choices and leisure activities. This spot is also noted for its serene, tucked-away setting, which offers a peaceful retreat while maintaining accessibility to major travel routes. Although slightly removed from downtown Philadelphia, the site remains perfectly positioned for guests’ needs, offering a safe and suitable area with comfortable accommodations. With easy parking and pleasant, helpful staff, this hotel stands out as a well-situated base for both leisure and practical visits to the region.
Breakfast
Guests at SpringHill Suites by Marriott Philadelphia Willow Grove consistently praise the hotel's breakfast, highlighting its variety and quality. Many describe the breakfast as excellent, exceptional, and even amazing, with a diverse array of options that include hot items like scrambled eggs and sausages, as well as cereals, fresh fruit, yogurt, and gourmet coffee. The complimentary breakfast is viewed as a notable benefit, providing guests with a convenient and pleasant start to their day.
Most reviews commend the breakfast for being very good, with guests noting that it is ample and well-stocked, offering a satisfying selection that caters to different tastes. Some describe it as top-notch and perfect, with plenty of seating available to enjoy the meal. While a few reviews express the desire for more environmentally friendly practices or additional items like salads, the overall sentiment is positive.
The breakfast experience is complemented by a clean and quiet environment, contributing to an enjoyable stay. The availability of freshly baked cookies for purchase adds a sweet touch for guests looking to indulge further. Overall, the complimentary breakfast at the hotel seems to be a significant highlight, enhancing the experience for visitors and contributing to their satisfaction.
Rooms
The SpringHill Suites by Marriott Philadelphia Willow Grove receives frequent praise for its spacious, clean, and comfortable rooms, offering travelers a sense of relaxation during their stay. Many guests appreciate the expansive layout, which often includes a sofa and kitchenette, providing additional convenience for families and extended stays. The hotel’s rooms are consistently highlighted as being very quiet and provide a restful night's sleep, thanks to the comfortable beds and well-controlled temperature settings. While some guests noted minor issues such as occasional maintenance concerns and a lack of room decor, the overall feedback emphasizes a satisfying experience, driven by a blend of roominess and cleanliness. The staff's kindness and the hotel's convenient location also contribute to the positive guest experience, making it a recommended choice for those visiting the area.
Beds
At SpringHill Suites by Marriott Philadelphia Willow Grove, guests frequently find the beds a highlight of their stay. The majority of visitors note that the mattresses are very comfortable, often describing them as cozy and providing excellent support for a restful night's sleep. Many guests appreciated the mattresses and pillows, which added an extra layer of comfort to their stay. A few pointed out that the beds were super comfortable, with the quality of the beds enhancing their overall experience. However, some feedback suggests inconsistencies, with certain reviews mentioning impressions in the mattresses and discomfort with the sofa bed and pillows. Despite these occasional remarks, the overall consensus indicates that the hotel's beds provide a commendable level of comfort for travelers looking to unwind.
Cleanliness
SpringHill Suites by Marriott Philadelphia Willow Grove has received numerous guest reviews highlighting its commendable cleanliness and inviting atmosphere. Visitors consistently praise the hotel for its exceptional cleanliness, describing the facility as spotless, well-maintained, and overall in excellent condition. The rooms are particularly noted for being spacious, clean, and comfortable, providing a relaxing environment for guests. Many visitors appreciate the quiet and safe neighborhood, which complements the hotel's serene ambiance.
The hotel staff often receives compliments for their friendliness and helpfulness, enhancing the welcoming experience for guests. Although most reviews focus on positive aspects, a few mention areas needing improvement, such as the occasional presence of unfavorable odors or minor cleanliness issues in specific rooms. However, guests seem to agree that the overall cleanliness of the hotel contributes to a pleasant stay.
In summary, SpringHill Suites by Marriott Philadelphia Willow Grove is recognized for its pristine condition, with clean rooms and well-kept facilities. Its accommodating staff and quiet neighborhood round out an experience that is comfortable and convenient for guests seeking a tranquil stay.
Staff
At SpringHill Suites by Marriott Philadelphia Willow Grove, visitors consistently commend the welcoming and courteous staff, highlighting their friendly and accommodating nature. Many guests note the enthusiasm and professionalism exhibited by the team, suggesting they take pride in their roles, which positively impacts guest experiences. Despite a few mixed encounters, such as isolated instances of rudeness at the front desk, the overwhelming majority of interactions are characterized by the staff's attentiveness and eagerness to assist. The front desk receives particular praise for its helpfulness and efficiency, with several guests singling out staff members who went above and beyond to assist them.
Additionally, the hotel maintains a clean and professional atmosphere supported by the staff's dedication to resolving any issues that may arise. While some reviews mention overlooked housekeeping services, the overall impression remains positive, with numerous guests finding their stay comfortable and enjoyable due to the team's efforts. The blend of excellent customer service, friendly demeanor, and focus on guest satisfaction makes SpringHill Suites a welcoming choice for travelers in the Willow Grove area.
Family
SpringHill Suites by Marriott Philadelphia Willow Grove receives positive feedback from families traveling with children, highlighting its family-friendly atmosphere and accommodating facilities. Families appreciate the hotel's ability to comfortably house larger groups, making it suitable for those with multiple children. The breakfast offerings are well-regarded, providing a pleasant start to the day for families. The thoughtful room layout is noted, such as the convenience of having a sink outside the bathroom, which is particularly useful for coordinating morning routines. Guests also value the proximity of family rooms, facilitating easy interaction and convenience. The hotel is recognized for its peaceful environment, making the stay enjoyable and stress-free. Additionally, its location offers easy access to local parks and stores, adding to its appeal for family outings. Overall, the hotel is praised for its cleanliness and the warm, welcoming nature of the staff, which enhances the overall family experience, leaving guests eager to return.
3 Star
SpringHill Suites by Marriott Philadelphia Willow Grove offers a reasonable and comfortable stay that aligns well with its pricing. Guests consistently highlight the hotel's cleanliness and the friendly, accommodating nature of the staff. Many reviewers found their visit pleasant, noting it as an overall great place to stay, reinforcing its good value for money. Despite some negative experiences regarding external booking services and isolated incidents, the consensus suggests this hotel provides an overall satisfactory experience, especially in terms of affordability and service quality.
No, SpringHill Suites by Marriott Philadelphia Willow Grove doesn't have any pool.
No, a spa isn't available at SpringHill Suites by Marriott Philadelphia Willow Grove.
No, SpringHill Suites by Marriott Philadelphia Willow Grove doesn't allow dogs.
No, parking facilities aren't available at SpringHill Suites by Marriott Philadelphia Willow Grove.
Yes, SpringHill Suites by Marriott Philadelphia Willow Grove has a gym.