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Summary of reviewsPunthill Williamstown consistently garners positive feedback for its prime, convenient location near the water, which offers easy access to shops, cafes, restaurants and pubs within walking distance. The central yet tranquil setting provides a peaceful stay with beautiful views and nearby walking paths, ideal for both leisure and business travelers. The clean, well-managed accommodations, along with friendly staff, contribute to a comfortable and pleasant experience. Secure parking and spacious rooms further enhance the appeal, making it a top choice for visitors.
The rooms at Punthill Williamstown are generally described as spacious, clean and comfortable, featuring stylish interiors and very comfy beds, suitable for both short and long stays. Despite these assets, some reviews note that improvements could be made regarding cold nights, old couches, musty odors and inconsistent cleanliness. Certain rooms offer scenic water views, though some are obstructed by fences. Addressing these issues could elevate the guest experience further.
Cleanliness is a hallmark of Punthill Williamstown with modern décor complementing the clean and inviting atmosphere. Guests applaud the very clean and spacious rooms, which are well-maintained and ideal for a restful stay. Quick and easy check-ins enhance the overall experience, although occasional feedback suggests that balcony railings and specific room amenities could benefit from more attention.
The hotel staff receive standout praise for their exceptional service and friendliness. Team members, particularly at the front desk, are described as welcoming and extraordinarily helpful. Staff efficiency and willingness to accommodate needs contribute to a smooth and enjoyable stay, creating a positive atmosphere and supporting satisfied, returning visitors.
Feedback on bed quality is mixed. While many guests find the beds very comfortable and conducive to a restful experience, others report issues such as varying firmness, lack of support and uncomfortable gaps between mattresses. Consistency in bed quality could further improve guest satisfaction.
Overall, Punthill Williamstown is celebrated for its excellent location, comfortable rooms, cleanliness and exceptional staff service, making it a favored destination in the area. Addressing certain issues with room amenities and bed quality could enhance the overall guest experience even more. Show more
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Categories
Boutique-style Aparthotel
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
5-Star Aparthotel
Room Types
Studio ApartmentThe Studio Apartment features a queen bed or twin beds on request, private ensuite bathroom, balcony, work desk, sitting area, TV with DVD player, individually controlled heating and cooling and WiFi. The modern design also includes a well-appointed kitchenette with hotplates, microwave and tea & coffee making facilities. Please provide your bedding preference in the comments.
One Bedroom ApartmentThe One bedroom apartment features modern furniture, a queen bed or two singles on request and a large living and dining area opening onto a private balcony. The fully-equipped kitchen and laundry facilities make it perfectly suited for short or longer stays. The apartment also includes a work desk, LCD TV, individually controlled heating and cooling, WiFi and lots of space to work, dine and relax. Please provide your bedding preference in the comments; should you require the apartment to sleep three guests, a third person fee will apply.
Two Bedroom Apartment The Two Bedroom Apartment features stylish furniture, two queen beds, one of which can be split into two single beds on request and a spacious living & dining area opening onto a private balcony. The full kitchen and laundry facilities make it an ideal option for families or small groups for short and longer stays. The apartment also includes a work desk, LCD TV, individually controlled heating and cooling, WiFi and more. Please provide your bedding preference in the comments; should you require the apartment to sleep five guests, a fifth person fee will apply.
Two Bedroom Apartment - AdjoiningCombining a Studio adjoining a One Bedroom Apartment, the Two Bedroom Apartment Dual Key features two queen beds or one queen and two single beds on request. Each bedroom has its ensuite bathroom and the combined apartments include a full kitchen, large living and dining area, work desks, balconies, laundry facilities, LCD TVs, individually controlled heating and cooling, free WiFi and lots of space to work, dine and relax. Please provide your bedding preference in the comments; should you require the apartment to sleep five guests, a fifth person fee will apply.
Three-Bedroom Apartment - AdjoiningThis spacious apartment features 2 living rooms, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 4 beds.
Guest Reviews
8.2
Very Good
Location
Punthill Williamstown boasts a prime and convenient location that has continually impressed its guests. Nestled close to the water, the hotel offers easy access to a variety of shops, cafes, restaurants and pubs, all within walking distance. The property’s ideal positioning near the jetty provides beautiful views, along with nearby walking paths and beachside strolls.
Travelers appreciate the central and quiet setting, which ensures a pleasant and peaceful stay, yet maintains proximity to amenities and the city, being just a short car or train trip away. The accommodation is described as clean and well-managed with friendly staff enhancing the overall experience.
Guests emphasize the excellent location as a key factor in their choice, noting it is perfect for both leisure and business needs. The ambiance, secure parking and spacious rooms contribute to a comfortable stay, making Punthill Williamstown an attractive option for visitors to the area.
Rooms
Punthill Williamstown offers a mix of experiences for its guests with some standout positives. The rooms are generally described as spacious, clean and comfortable, providing a pleasant environment for both short and long stays. Well-appointed apartments come with all necessary amenities and are suitable for families, offering enough space for younger children to feel at ease. Many guests highlight the stylish and neat interiors, coupled with very comfy beds.
Despite these positives, some guests note areas needing attention. Issues such as cold bedrooms at night, old and uncomfortable couches and musty odors have been reported. The apartments can also become very hot, akin to an oven and there were mentions of gaps in the beds contributing to discomfort. A recurring drawback is the cleanliness with some reviews citing unclean rooms and dated kitchenettes.
Moreover, the layout offers mixed feelings about scenic views; although some rooms boast stunning water views, these can be obstructed by fences. The property has the potential for an elevated stay experience but addressing the noted drawbacks could enhance guest satisfaction overall.
Beds
Punthill Williamstown receives mixed feedback regarding its bed quality but with several positive highlights. Many guests enjoyed a very comfortable stay, noting that the environment is nice, comfy and quiet, which contributes to a pleasant experience. Numerous reviews mentioned that the beds are very comfortable and praised the rooms for their cleanliness. Some guests appreciated the comfortable beds and well-designed apartments.
However, there's a notable portion of guests who found the beds problematic. Complaints ranged from the beds being too soft or hard, to more specific issues such as lack of support, worn-out springs and uncomfortable gaps between unzipped beds. While some found the beds to be extremely uncomfortable due to the state of the mattresses, others thought the beds were acceptable despite being a little on the soft side.
Overall, while many guests enjoyed comfortable beds during their stay, it appears there is room for improvement in maintaining consistent bed quality at Punthill Williamstown.
Cleanliness
Punthill Williamstown has built a strong reputation for its cleanliness and comfort, making it an appealing option for travelers. The modern décor of the hotel adds to the overall clean and inviting atmosphere. Guests frequently highlight the very clean and comfortable rooms, often describing them as spacious and well-maintained. The hotel's quiet environment contributes to an ideal getaway, providing a restful and serene experience.
Visitors appreciate the meticulously clean furniture and apartments with many expressing satisfaction with the impeccable cleanliness and location, which is conveniently close to shops and cafes. Quick and easy check-ins are an added benefit, enhancing the overall guest experience.
While most reviews praise the cleanliness, there are occasional mentions of areas needing improvement. Some guests noted that the balcony railings could be clearer to improve the view and there were a few isolated comments about specific issues such as cigarette smells in the room or outdated apartment amenities. However, these are exceptions rather than the rule, as the majority of feedback remains positive.
In summary, Punthill Williamstown delivers a clean, comfortable and conveniently located stay, ideal for those seeking a well-kept accommodation.
Staff
At Punthill Williamstown, guests consistently praise the hotel staff for their exceptional service and friendliness. The front desk team, including standout members like Vicki and Kate, are repeatedly described as welcoming, friendly and extraordinarily helpful. They make check-in a pleasant experience and quickly accommodate guests' needs, ensuring a smooth and enjoyable stay.
The reception and phone staff are particularly noted for their accommodating and uplifting attitudes, creating a positive atmosphere from the moment guests make contact. Cleaners are also highlighted for their willingness to meet guests' requirements, contributing to a well-rounded and guest-centric service.
The overall helpfulness and politeness of the team are frequently mentioned with many guests appreciating the effort staff put in to ensure they have everything they need. This level of attentiveness not only includes solving problems but doing so with a friendly and apologetic demeanor when necessary. The approachable and supportive nature of the staff makes Punthill Williamstown a favorite place to stay for many returning visitors.
No, Punthill Williamstown doesn't have any pool.
No, a spa isn't available at Punthill Williamstown.
Yes, Punthill Williamstown welcomes dogs.
Yes, parking facilities are available at Punthill Williamstown.