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Summary of reviewsWillows Motel in Williamstown receives favorable reviews from guests, largely focusing on its prime location, cleanliness, breakfast offerings, room comfort and exceptional staff service.
Situated on Main Street, the motel provides easy access to the town center, the Clark Art Museum, Williams College and various dining options. Its central location also facilitates cultural excursions and hiking adventures in the Berkshire Hills, making it a convenient base for both relaxation and exploration.
The breakfast at Willows Motel is frequently praised for its variety and quality. Guests appreciate the selection of fresh and organic fruits, yogurts, cereals, juices and baked goods with options catering to different dietary preferences. The breakfast is often described as the best encountered outside a five-star hotel and the friendly staff ensure a satisfying morning experience for guests.
Rooms at Willows Motel are described as spacious, clean and comfortable, equipped with mini-fridges, microwaves and large-screen TVs. Although the decor is somewhat dated, the meticulous upkeep and comfortable beds contribute to a restful stay. The beautiful grounds and outdoor seating area add to the motel’s inviting atmosphere.
Cleanliness is a standout feature with guests consistently commending the immaculate rooms, bathrooms and well-maintained facilities. The staff’s dedication to cleanliness and comfort enhances the overall positive experience.
The staff at Willows Motel are frequently praised for their warm and accommodating nature. The proprietors, especially Paul, are known for their welcoming spirit and thoughtful gestures, making guests feel at home. The exceptional hospitality and friendliness of the staff are frequently highlighted.
The beds are another strong point with many guests noting the comfort and quality of the mattresses. The spacious and comfortable beds are often cited as contributing to good sleep experiences.
Overall, Willows Motel offers affordable and quality accommodations with a great value for money. Despite its typical motel features, it provides a welcoming, comfortable and convenient stay for travelers, supported by a friendly and efficient staff. Show more
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Categories
Motel near Ski Resorts
Motel with Swimming Pool
Heated Pool Outdoor Pool
Motel with Parking
Small Motel
Motel with Tennis Courts
3-Star Motel
Motel with Outdoor Pool
Motel with Heated Pool
Room Types
Queen RoomThis room has a flat-screen cable TV, microwave and refrigerator.
Double Room with Two Double BedsThis room has a flat-screen cable TV, microwave and refrigerator.
Queen Room with Two Queen BedsThis room has a flat-screen cable TV, microwave and refrigerator.
Guest Reviews
8.9
Excellent
Location
Nestled on Main Street, Willows Motel boasts an excellent location for visitors eager to explore the charming town of Williamstown. Its prime spot places guests within walking distance of the town center, the renowned Clark Art Museum and the iconic Williams College campus. With a rich array of dining options just a stone's throw away, including a quick two-minute walk to one of the town's best restaurants, the convenience is hard to beat.
The motel's central positioning makes it easy to venture into the Berkshire Hills for cultural excursions or hiking adventures on Mount Graylock. Moreover, for art enthusiasts, MASS MoCA is merely a 10-minute drive away. The hotel's location, combined with its clean and comfortable accommodations, provides a perfect base for both relaxation and exploration. Additionally, the friendly staff and remarkable breakfast contribute to an overall delightful experience.
Breakfast
Willows Motel offers an exceptional breakfast experience praised for its impressive variety and quality. Guests consistently highlight the abundance of fresh and organic fruits, including berries, ripe raspberries, blackberries and strawberries. The breakfast spread also features a generous assortment of yogurts, nuts, various cereals, juices and baked goods like muffins, bagels and cream cheese. Both almond and dairy milk are available, catering to different dietary preferences.
The continental breakfast at Willows Motel stands out for its healthy and delicious offerings with many patrons describing it as the best they have encountered outside of a five-star hotel. The spacious array of seasonal fruits and the inclusion of organic options, contributes to a fresh and refreshing morning meal. The setup includes an array of breakfast staples complemented by good coffee and a notable selection of fresh breads for toasting.
Guests appreciate the friendly staff who go above and beyond, ensuring a plentiful and satisfying breakfast each morning. The overall presentation is superb with many reviews noting the beautiful and remarkable spread. Willows Motel's breakfast is a significant highlight for visitors, often cited as a standout feature of their stay.
Rooms
Nestled in a picturesque location, Willows Motel boasts an inviting and comfortable atmosphere. The rooms, often described as spacious and impeccably clean, offer a peaceful retreat equipped with essentials like mini-fridges, microwaves and large-screen TVs. The decor might be somewhat dated, but it's well-maintained and includes cozy, comfortable beds, frequently noted as new.
The family running the motel receives high praise for their exceptional hospitality, offering helpful tips and ensuring guests feel welcome. Although the buildings show their age, their upkeep is evident with meticulous cleanliness and well-stocked rooms, including plush towels and fresh linens.
A standout feature of the motel is its beautiful grounds, adorned with flowers and a lovely outdoor seating area where guests can enjoy an impressive breakfast spread featuring fresh local fruits. The quiet and comfortable rooms provide a restful experience with some even upgraded at no extra cost. Whether for a single traveler or a couple, Willows Motel seems to provide everything needed for a pleasant stay, from large comfortable beds to a cozy ambiance.
Beds
At Willows Motel, guests often commend the comfort and quality of the beds. Many reviews highlight the very comfortable and high-quality mattresses, often noting that the mattresses are new. The consistent theme across reviews is the overall comfort of the beds with descriptions like comfy, extremely comfortable and great sleep on fine mattresses frequently appearing.
Guests also appreciate the spaciousness of the beds with some specifically praising the availability of extra pillows. The beds are frequently mentioned in a positive light for contributing to good sleep experiences.
However, it's worth noting a couple of minor criticisms that emerged. One guest pointed out that while one bed was very comfy, another was saggy and soft from extensive use. Additionally, continual mentions of the lack of a proper desk and office chair suggest this is an area for potential improvement.
Overall, Willows Motel seems to excel in providing comfortable and new bedding, offering a restful stay for its guests.
Cleanliness
Willows Motel consistently receives high marks for its cleanliness and comfort. Guests frequently commend the exceptionally clean rooms and bathrooms, which are well-equipped with amenities including mini fridges. The hotel grounds are also noted for their beautiful landscaping, featuring lovely flowers and inviting seating areas where guests can enjoy a variety of fresh fruits served at breakfast.
Maintaining a spotless environment, both inside the rooms and throughout the property, is frequently highlighted, earning descriptors such as immaculate and extremely clean. The accommodations, while clean and comfortable, are suggested to benefit from modernization to increase their attractiveness further.
In terms of hospitality, the staff are praised as welcoming, friendly and helpful, enhancing the overall positive experience at the motel. Many reviews also appreciate the comfortable beds and the well-maintained facilities.
Despite some minor points about the buildings showing their age, the overall impression is that the Willows Motel upholds a high standard of cleanliness, making it a convenient, comfortable and hospitable place to stay.
Staff
The staff at Willows Motel consistently receives high praise from guests for their exceptional hospitality. Reviewers highlight the warm, friendly and accommodating nature of the personnel with many mentioning how the staff goes above and beyond to ensure guests have a pleasant stay. The proprietors, particularly Paul, are noted for their welcoming and generous spirit, often providing thoughtful touches like complimentary fruit and cake. Guests frequently describe the staff as kind, efficient and genuinely invested in making each stay enjoyable. Overall, the team at Willows Motel is lauded for creating a welcoming atmosphere and treating everyone like family.
3 Star
Willows Motel stands out for its exceptionally friendly and helpful staff, making guests feel genuinely welcomed and supported throughout their stay. The motel offers affordable and quality housing, a significant advantage in an area known for its high prices. While it maintains the features of a typical motel, its great value for money and prime location establish it as a convenient budget choice for travelers. Overall, guest reviews indicate consistently positive experiences, highlighting the motel's good to very good standards in terms of facilities and services.
Yes, Willows Motel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Willows Motel.
No, Willows Motel doesn't allow dogs.
Yes, parking facilities are available at Willows Motel.