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Summary of reviewsThe Holiday Inn Express & Suites Williamsburg by IHG stands out as a popular choice for travelers seeking to experience the best of Williamsburg, thanks to its prime location and excellent amenities. Nestled in a great spot, the hotel provides easy access to landmarks like Colonial Williamsburg and Busch Gardens, while maintaining a serene environment that guests find conducive after a day of exploration. Visitors appreciate the well-kept facilities, with spacious, clean rooms praised for their comfort and thoughtful layout—ideal for families and groups alike. The beds, particularly, receive high marks for comfort, enhancing the overall stay experience.
The hotel’s breakfast offerings also receive positive feedback, with guests enjoying a variety of hot and cold options that are serviced by attentive staff. The breakfast area, along with other amenities, is noted for maintaining cleanliness and a welcoming atmosphere. The property's emphasis on hygiene is reflected in the consistent praise for the overall cleanliness of rooms and public spaces, contributing to a worry-free stay for those prioritizing cleanliness.
Staff interactions are frequently highlighted, with mentions of exceptional service and friendliness reinforcing the hotel's reputation for hospitality. Specific staff members like Jessica, Tony, and Taylor are commended for their helpfulness and warmth, which contribute to creating a cozy, inviting atmosphere akin to a home away from home.
While the pool could benefit from improved maintenance, it remains a pleasant amenity for guests, especially families with children. The comfortable sleep arrangement further solidifies the hotel's appeal, with well-rated beds ensuring restful nights.
Overall, the Holiday Inn Express & Suites Williamsburg delivers a satisfying and accommodating experience, combining a strategic location, clean facilities, professional staff, and comfortable rooms to leave guests with positive impressions. Show more
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Categories
Resort near Golf Courses
While not directly on a golf course, it is conveniently located near several golf courses in Williamsburg. This hotel offers comfortable accommodations and is a good option for travelers looking to explore the area's golfing options.
Business Resort
Offers business-friendly amenities and comfortable accommodations. Provides complimentary breakfast and reliable service. It is a practical option for business travelers.
Resort with Parking
This hotel offers complimentary parking for all guests, providing cost savings and convenience for those traveling by car.
Resort with Indoor Pool
This hotel includes an indoor pool, providing a swimming option for guests staying on the property.
Resort for Honeymoon
Family Friendly Resort
Resort with Swimming Pool
Indoor Pool
Accessible Resort
Resort with Gym
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomA cable TV, microwave and refrigerator are included in this room.
Standard Room with Two Queen BedsA cable TV, microwave and refrigerator are included in this room.
Queen Suite with Two Queen BedsFeatures separate living area
King Suite with Sofa BedProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a sofa, as well as a carpeted floor. The unit offers 2 beds.
King Room - Mobility Access/Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingThe spacious double room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in a remarkable spot, the Holiday Inn Express & Suites Williamsburg by IHG boasts an excellent location, making it an ideal choice for travelers wanting to explore the historic charm and modern attractions of Williamsburg. Its proximity to local landmarks such as Colonial Williamsburg, Jamestown, and Busch Gardens adds undeniable convenience for those eager to immerse themselves in the local offerings. Guests appreciate the ease of access to an array of dining options, from casual eateries to beloved favorites like Le Yaca. Shopping enthusiasts will find themselves ideally situated near various retail outlets as well.
Despite its central position, the hotel manages to maintain a quiet and relaxing ambience, providing a peaceful retreat after a day of exploration. This combination of prime location and tranquility ensures a satisfying stay for visitors. The property's well-kept facilities further enhance the guest experience, offering clean and comfortable accommodations alongside a good breakfast, effectively balancing quality and price.
The convenient location proves valuable for all types of travelers, with everything of interest just minutes away, enabling seamless access to attractions and activities without the hassle of long commutes. Overall, the Holiday Inn Express & Suites Williamsburg stands out as a strategically positioned hub for those eager to experience the best of Williamsburg's culinary, cultural, and historical delights.
Breakfast
At the Holiday Inn Express & Suites Williamsburg by IHG, the breakfast experience receives overall positive feedback from guests. The breakfast boasts a significant variety of both hot and cold food options, which adds to its appeal. Many guests appreciate the fresh, delicious, and plentiful offerings that are frequently replenished. Families, particularly those with children, find the assortment satisfactory. The convenience and speed of service, combined with the friendly and attentive staff, contribute to a pleasant atmosphere. Highlighted features like the pancake machine add a touch of fun, making the breakfast a real value for money. While there are some remarks on room for improvement in quality or temperature, most guests consider the breakfast to be good, with some even deeming it amazing or excellent. Overall, the breakfast provides a reliable start to the day with enough variety to cater to different tastes.
Rooms
The Holiday Inn Express & Suites Williamsburg by IHG offers a welcoming stay characterized by comfortable, spacious, and clean rooms. Guests frequently highlight the comfort of the beds, which seem to be a standout feature, along with the satisfaction with the overall room layout. Numerous reviews emphasize the generous room size, making them suitable for families or groups, such as accommodating three adults and two small children comfortably. The furniture arrangements are noted for catering to travelers' needs, and the quiet atmosphere close to amenities adds to the convenience of the stay.
Cleanliness is consistently praised, and guests appreciate the meticulous care taken to ensure bathrooms remain spotless. While the lighting in the rooms could see improvement, the abundance of lamps helps contribute to a pleasant ambiance. The hotel’s convenient location enhances the experience, making the property ideal for both short and extended stays. The staff is acknowledged for their friendly service, complementing the rooms' high standards and contributing to an overall pleasant environment.
Beds
The Holiday Inn Express & Suites Williamsburg by IHG receives commendations for its comfort, particularly when it comes to the beds. Guests consistently describe the beds as very comfortable and generally ensuring a restful sleep. While most find the beds and pillows to be excellent, there are occasional remarks suggesting that a mattress update might enhance the experience further. Overall, the hotel seems to offer a reliably comfortable sleeping arrangement that caters well to its guests.
Cleanliness
The Holiday Inn Express & Suites Williamsburg by IHG consistently impresses with its overall cleanliness and modern facilities. Numerous guests highlight the clean and comfortable rooms, with housekeeping maintaining a spotless environment. The lobby area and public spaces are described as well-kept and tidy, contributing to the hotel's welcoming atmosphere. Many guests enjoy the fresh, linen-like scent that greeted them upon arrival, adding to their positive first impressions.
Additionally, the cleaning staff and front desk are frequently praised for their excellent service, ensuring a pleasant and accommodating stay. Furthermore, although some reviews mention isolated incidents of cleanliness issues in bathrooms and with linens, these do not detract significantly from the overall praise for the hotel's upkeep.
With clean amenities like the breakfast area and a generally neat environment, it appears that the Holiday Inn Express & Suites Williamsburg offers visitors a comfortable, worry-free stay, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The Holiday Inn Express & Suites Williamsburg by IHG garners considerable praise for its exceptional staff, who consistently demonstrate professionalism and friendliness. Guests frequently highlight the welcoming atmosphere created by the attentive and accommodating team, which contributes to the hotel's reputation as a cozy home away from home. Jessica and Tony at the front desk are commended for their kindness and ease during interactions, while Taylor receives special mention for her helpfulness, enhancing the overall guest experience.
Despite the occasional indifference noted at the breakfast buffet, the majority of interactions with staff are marked by politeness and efficiency. The management's commitment to good customer service and informed reception is evident throughout guests' stays, reinforcing the hotel’s well-rounded approach to hospitality. The staff’s dedication to maintaining a very good and clean environment further complements the positive reviews, ensuring that visitors feel welcomed and cared for during their time in Williamsburg.
Pool
The pool at the Holiday Inn Express & Suites Williamsburg by IHG generally receives favorable feedback from guests. Visitors frequently describe the pool as nice, with some mentioning it as being great for children, making it a family-friendly option. The size of the pool is appreciated, deeming it adequate for a comfortable swim. Although there are positive remarks about the temperature, indicating it's warm at times, a few guests have noted that the pool is not consistently heated. Maintenance of the pool could be improved, as some guests have pointed out issues with cleanliness. Despite these occasional concerns, the overall impression of the pool remains positive, serving as a pleasant amenity for guests.
Yes, Holiday Inn Express & Suites Williamsburg by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Williamsburg by IHG.
No, Holiday Inn Express & Suites Williamsburg by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Williamsburg by IHG.
Yes, Holiday Inn Express & Suites Williamsburg by IHG has a gym.