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Summary of reviewsCountry Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, presents a strategically advantageous location for travelers looking to explore Busch Gardens, Colonial Williamsburg, Jamestown and Yorktown. Guests highly appreciate its closeness to these attractions and the easy access to interstate highways, shopping centers and dining options, making it an ideal choice for both thrill-seekers and history enthusiasts. The surrounding area is considered safe and quiet, contributing to a tranquil stay.
The staff at the hotel frequently receive glowing reviews for their friendliness, helpfulness and attentiveness with the front desk, housekeeping and breakfast staff often singled out for exceptional service. Guests feel well-treated and find the check-in and check-out processes efficient and smooth. Specific staff members such as CeCe and Natalie are mentioned for their outstanding service.
Breakfast at the hotel garners a range of opinions. Many guests commend the variety, quality and the accommodating staff, appreciating well-prepared dishes and the overall organization. However, inconsistencies like limited choices some mornings and occasional replenishment issues are noted. Nonetheless, a significant number of guests find the breakfast to be a convenient and welcoming start to their day.
The hotel rooms receive mixed feedback: while many guests find them spacious, clean and equipped with useful amenities like mini kitchens, others report maintenance issues, dated furnishings and cleanliness problems. Recurrent complaints about mold, bad smells, dampness and bugs, along with insufficient lighting and occasional room readiness issues, indicate a need for refurbishment and better upkeep.
Cleanliness across the hotel also receives varied assessments. While some guests mention clean rooms and common areas, frequent reports of dirty floors, stained linens, mold, bad smells and general grime overshadow these positive remarks. The hotel appears run-down with significant cleanliness and maintenance improvements needed in rooms and communal spaces, including the pool area.
The pool itself is praised for being a fun spot for families and kids, although maintenance issues, cleanliness concerns and unexpected closures are commonly cited, detracting from the overall experience. The gym facilities are considered basic and in need of upgrades but generally meet the fitness needs of guests.
Wi-Fi connectivity is another area of mixed reviews with some guests finding it functional while others encounter slow speeds or no connection. This inconsistency might be a consideration for those dependent on reliable internet access.
Despite some guests finding the beds uncomfortable and outdated, others describe them as super comfy. The disparity highlights a need for consistent quality in bedding.
Overall, the hotel positions itself as a family-friendly destination with a convenient location and dedicated staff. However, significant improvements in maintenance, cleanliness and amenities are necessary to fully meet guest expectations and enhance the overall experience. Show more
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Categories
Dog Friendly Hotel
This hotel allows two dogs of any size in designated rooms. Cats are also welcome. There are grassy areas on the property for pet use.
Hotel with Gym
The hotel provides a fitness center for guest use. An outdoor pool is also available seasonally.
3-Star Hotel
This hotel offers comfortable rooms and complimentary breakfast, providing a convenient and family-friendly stay. Its proximity to Busch Gardens makes it a popular choice for park visitors.
Hotel with Outdoor Pool
Guests can utilize a seasonal outdoor pool during their stay at this Country Inn & Suites location.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Room Types
Queen Room with Two Queen BedsThis spacious room features cable TV.
Executive King Room with Sofa BedEquipped with microwave and small refrigerator, this room includes a sofa bed and cable TV.
Deluxe Queen Room with Two Queen Beds with Roll in Shower - Disability AccessRoom features a roll in shower.
One-Bedroom Queen Suite with Sofa BedFeaturing a microwave and small refrigerator, this one-bedroom includes a sofabed and two flat-screens.
One-Bedroom Suite - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer.
Guest Reviews
6.7
Rated
Location
Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, boasts a prime location for travelers looking to explore local attractions. It's exceptionally close to popular destinations like Busch Gardens, which is just a few minutes away by car, making it an ideal choice for amusement park enthusiasts. Guests appreciate that the hotel is also within close proximity to Colonial Williamsburg, Jamestown and Yorktown, providing easy access to historic sites and activities. The area around the hotel is noted for being safe and quiet, contributing to a tranquil stay.
Travelers highlight the hotel's convenience to interstate highways, making it simple to reach various points of interest swiftly. Additionally, the property is near shopping centers, restaurants and Water Country USA, offering plenty of dining and entertainment options nearby. The location combines accessibility with a peaceful environment, striking a balance that many guests find appealing.
The staff receives frequent praise for being friendly and helpful, enhancing the overall guest experience. Furthermore, the hotel is well-reviewed for its reasonable pricing, matching its location perks with good value. For those planning a visit to the Williamsburg area, the hotel's strategic position between Colonial Williamsburg and Busch Gardens makes it a perfect base for both history buffs and thrill-seekers alike.
Breakfast
Guest reviews reveal mixed feedback regarding the breakfast at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA. A significant number of guests commend the breakfast, describing it as great, excellent and even outstanding. Many appreciated the wide variety of options, highlighting the hot breakfast items and the friendly, accommodating staff. Specific mentions of well-prepared dishes like rosemary potatoes and the overall cleanliness and organization reflect positively on their experience.
However, some guests noted areas for improvement, mentioning that the breakfast selection could be extended and that sometimes, food items were not replenished promptly. A few reviews pointed out that certain mornings had limited choices, resulting in less satisfaction. Issues such as cold food or lack of certain items like waffles were also cited. Despite these criticisms, many guests found the breakfast to be a convenient, welcoming start to their day, particularly appreciating the option of a hearty meal included with their stay. The breakfast's availability early in the morning was also praised, ensuring a good start for guests looking to head out early.
Dinner
Located conveniently near the attractions of Williamsburg, the Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA provides numerous dining options for its guests. The hotel is in proximity to several good restaurants. For those looking to dine out, the South Of The Border restaurant is just up the street, offering a convenient choice. Guests often venture out to enjoy the variety of nearby eateries before heading off to explore or returning late in the evening. Shopping and dining opportunities are readily available in Williamsburg, ensuring a pleasant stay. A good breakfast is served at the hotel in the morning, setting a positive tone for the day ahead. The hotel's location makes it easy for guests to access good dining experiences while enjoying all that the area has to offer.
Rooms
The rooms at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, have mixed feedback from guests. Many appreciated the spacious and clean rooms, describing them as comfortable and equipped with handy mini kitchens including a refrigerator, microwave and coffee maker. Some guests also noted that their rooms were neat, cozy and up to date with sufficient space for relaxation after a busy day.
However, multiple reviews indicated significant maintenance and cleanliness issues. Guests reported dated furnishings, carpets and drapes with frequent complaints about mold, bad smells, dampness and the presence of bugs. There were also mentions of insufficient lighting, faulty appliances and occasional issues with room readiness upon check-in. The bathrooms drew particular criticism for their lack of cleanliness and need for upgrades. Despite being spacious and sometimes accommodating, the rooms appeared run down and in need of significant renovations.
While the hotel’s proximity to Busch Gardens and the presence of a friendly cleaning team were positives, the recurring problems with cleanliness and upkeep detracted from the overall experience.
Beds
The guest reviews of the beds at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, present a varied picture. A significant number of guests found the beds to be uncomfortable, describing the mattresses as old, hard and in need of replacement. Some guests reported issues with bed cleanliness and maintenance, including stained bed linens, thin pillows and bed covers and even bed bugs. Specific complaints included beds that were uneven or had protruding supports and some even described beds as feeling like cardboard or emitting unpleasant odors.
On the brighter side, many guests did find the beds comfortable with several mentioning the beds being "super comfy," "comfy," and "comfortable." There were also remarks about the size of the beds being larger compared to previous stays elsewhere. A few guests specifically noted having a good mattress and a comfortable sleep experience.
Overall, while some guests were pleased with the comfort and cleanliness of the beds, others pointed out significant issues, highlighting a need for updates and better maintenance.
Cleanliness
Guests staying at the Country Inn & Suites by Radisson, Williamsburg East Busch Gardens in VA have highlighted significant issues with cleanliness across various parts of the hotel. Many reviews mention that the rooms often fall short of expectations when it comes to cleanliness, citing dirty floors, stained linens, mold and bad smells. The hallways and carpets also suffer from moisture issues and unpleasant odors.
While there are some positive mentions of cleanliness, such as some rooms and common areas being described as "clean" or "very clean," these instances are overshadowed by frequent mentions of dirty carpets, discolored grout and outdated furnishings. It appears that numerous rooms are in need of deep cleaning and maintenance with common complaints about moist and musty-smelling carpets, visible mold and general grime in the bathrooms.
The hotel is described as being "run down" and "dated" with a need for significant renovations. Additional problems include non-functional amenities like the A/C units, broken or poorly maintained furniture and issues with insects such as ants and bugs in the rooms.
The common areas of the hotel, including the pool and laundry facilities, require better upkeep as well. Guests report that these parts of the hotel are not as clean as expected with some mentioning a dusty and dirty environment.
In summary, while there are occasional remarks noting clean and comfortable rooms, the prevailing sentiment is that the hotel needs substantial improvements in its cleaning services and maintenance to meet guest expectations.
Staff
Reviews of the staff at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, depict a consistently positive experience. Guests frequently describe the staff as kind, friendly, helpful and attentive. Many comment on the exceptionally friendly and polite interactions with various team members, including the front desk, housekeeping and breakfast staff. Some specific names like CeCe and Natalie are highlighted for their outstanding service and kind demeanor.
Guests appreciate that the staff is very accommodating, going out of their way to ensure a comfortable stay. Efficiency is frequently noted with quick and easy check-in and check-out processes and a high level of professionalism from the front desk staff in resolving issues. The cleaning staff are complimented for their efforts in keeping rooms tidy, while the kitchen workers are noted for creating a welcoming and family-friendly environment, even engaging humorously with children.
While the majority of reviews are overwhelmingly positive, a few guests mentioned challenges with certain staff members, describing some front desk experiences as unfriendly or inattentive. Nonetheless, these instances seem to be exceptions rather than the norm.
Overall, the staff at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, are commended for their excellent customer service, making it a recommended place for travelers seeking hospitable and professional service.
Wi-Fi
When visiting Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, guests appreciated the overall property but had mixed experiences with the hotel’s Wi-Fi. While some guests found the Wi-Fi functional, others encountered issues such as slow internet speeds and the complete absence of a connection in their rooms. Although repeated reactivation of key cards was noted, the general sentiment about the property maintained a positivetone apart from the connectivity challenges. If seamless internet access is crucial, it may be worth considering these mixed reviews when planning a stay.
Gym
The gym facilities at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA are generally considered satisfactory by guests with some mentioning that it is usable. The workout room is described as nice and of a good size, although opinions vary regarding its overall quality. Some guests feel that the gym is too basic and in need of upgrading with the locker rooms specifically cited as requiring remodeling. Despite the mixed reviews, the gym appears to meet basic fitness needs for those looking to maintain their exercise routine during their stay.
Pool
The reviews regarding the pool at the Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA paint a mixed picture. On the positive side, some guests describe the outdoor pool as wonderful, a favorite spot to unwind and great for the kids who thoroughly enjoyed swimming. Several comments also mention the clean condition of the pool, noting that it was very nice and fun for families.
However, a considerable number of reviews raise concerns about the pool's maintenance and cleanliness. Issues such as chemical problems, a lack of towels and the pool opening late were not uncommon. Multiple reviewers indicated that the pool was dirty and in need of a power wash, commenting on stains and general upkeep issues. Some also found the pool facilities outdated and in need of an overhaul, including the furniture and the hallway leading to the pool area.
Moreover, several guests were disappointed to find the pool closed during their stay, sometimes without prior notice, which put a damper on their experience. The pool size was frequently described as small, which, while generally acceptable, could have benefited from better maintenance especially for younger visitors.
In summary, while the pool at this hotel offers a fun and relaxing environment for many guests, there are notable areas for improvement in terms of cleanliness, maintenance and communication regarding pool availability.
Family
Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA is a fantastic choice for families, offering a range of activities that cater to children. Guests have noted that the hotel endeavors to make family stays as pleasant as possible. The large pool area stands out as a highlight, being especially praised as great for kids and adequate for accommodating multiple families simultaneously, making it an enjoyable feature for young ones. The hotel ensures family-friendly amenities, providing an ideal environment for family time and family activities. While some reviews mentioned disturbances due to noise from other families, generally, the hotel is well-regarded for its family-oriented setup. This family hotel offers an overall pleasant and enjoyable experience for parents traveling with their children.
3 Star
Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, is a three-star hotel that offers a suitable option for those planning a weekend getaway. The hotel's location is convenient, making it easy for guests to explore the surrounding area. Guests appreciate the good breakfast and the pool, which adds to the overall experience. While some may feel the amenities do not fully align with the typical three-star expectations, the hotel provides decent room upkeep and essential services. Overall, it serves its purpose as a satisfactory choice for a short stay.
Business
The 'Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA' offers facilities and services that are suitable for business travelers. Despite having a primary focus on family-themed accommodations, the hotel provides a business center and accessible accommodations that cater especially to business-related needs. Guests have noted that the environment is friendly and accommodating, even as it seeks to meet the needs of those with children. For dining, there is a decent variety of food options, including convenient to-go items, making it a conducive choice for busy travelers. Overall, the hotel maintains a balance between family-friendly services and resources beneficial for those on business trips.
Accessible
Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA, generally provides a commendable experience for guests with disabilities. The hotel features accessible rooms and amenities, ensuring a comfortable stay for all. Guests appreciated the wheelchair accessibility and the presence of grab bars in the showers, which contribute to a safe and user-friendly environment. Special mention was given to the nicely maintained and clean elevators, as well as the sense of security in the parking area and surroundings.
The hotel is strategically located with convenient and accessible parking options close by. Accessibility throughout the building was predominantly positive with specific praise for the friendly and accommodating nature of the space.
However, there were a few areas noted for improvement, such as the need for better handicap accessibility at the front of the building and enhancements to the pool area. Suggestions included renovating the pool, adding more patio furniture and ensuring broken equipment, like ice machines, are promptly fixed. Despite these minor issues, the overall accessibility and accommodation at the hotel were well-received by guests.
Outdoor Pool
Visitors to Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA appreciated the outdoor pool, often noting it as one of their favorite spots and a major highlight of their stay. The pool was considered nice, clean and well-maintained by many guests. However, feedback also pointed out some areas for improvement. Several guests mentioned the need for a power wash in the pool area and felt that the cleanliness levels could be improved. Also, the pool faced maintenance issues, such as problems with the filter system and its opening timings. Despite these concerns, families and individuals found the small pool suitable, especially for children, although additional sun lounges, seating and towels were desired. Overall, the outdoor pool provided a pleasant experience for guests looking to relax in a welcoming outdoor setting.
Dog Friendly
Country Inn & Suites by Radisson, Williamsburg East Busch Gardens, VA provides a reliable stay for guests traveling with their canine companions. Many reviews highlight the welcoming atmosphere for dogs, reflecting the pet-friendly policies of the hotel. Guests appreciated the ability to bring their pets along, enjoying accommodations that were specifically designed to be dog-friendly.
Despite the general positivity, there were a few mentions of issues such as dogs being in inappropriate areas like the pool and noise from small dogs that disrupted sleep. Some reviews noted the presence of dog food on the floor and ants in the room, indicating areas that could use improvement in cleanliness and maintenance.
Overall, the hotel’s pet-friendly status was highly valued, making it a convenient choice for those traveling with dogs, although potential visitors might want to be mindful of the occasional cleanliness and noise issues.
Yes, Country Inn & Suites by Radisson, Williamsburg East Busch Gardens , VA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens , VA.
Yes, Country Inn & Suites by Radisson, Williamsburg East Busch Gardens , VA welcomes dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Williamsburg East Busch Gardens , VA.
Yes, Country Inn & Suites by Radisson, Williamsburg East Busch Gardens , VA has a gym.