This hotel offers ample accessibility features for guests with disabilities. The private car park and secure on-site parking make arrival and departure convenient. Inside, the layout allows ease of movement with well-distributed rooms designed to meet accessibility requirements. It also features large accessible rooms and bathrooms, including full wet rooms and DDA-compliant facilities.
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Summary of reviews related to the 'Accessible' categoryThe Feathers hotel offers ample accessibility features for guests with disabilities. The private car park and secure on-site parking make arrival and departure convenient. Inside, the layout allows ease of movement with well-distributed rooms designed to meet accessibility requirements. Several reviews highlight the large accessible rooms and bathrooms, including full wet rooms and DDA-compliant facilities, ensuring comfort and convenience. The location is both practical and inviting with welcoming staff contributing to a positive experience. Guests also appreciated the wheelchair accessible shower and the hotel's handy location for the Way of the Roses cycle trip. Additionally, well-cooked breakfasts were noted as being accessible to all. Overall, The Feathers appears to cater thoughtfully to guests with various accessibility needs. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Holiday Inn Express York, an IHG Hotel, receives a mix of feedback regarding its accessibility features for guests with disabilities. Many guests appreciated the assistance provided by the staff, particularly in the absence of an elevator, noting that staff members were helpful with carrying luggage. The hotel offers a range of accessible rooms, including ground floor options and rooms with amenities suited for wheelchair users, such as wet room showers and accessible toilets. Accessibility features extend to parking with Blue badge parking available.
The location is advantageous, being close to major retail centers, regional bus lines and accessible spots for disabled visitors. It's also conveniently situated near the ring road for easy access to various routes, making it suitable for family trips and day outings. The hotel includes an express breakfast in the price, contributing to a pleasant stay.
While some guests highlighted the limited options for disabled visitors and the need for an elevator, many found the accessibility features overall satisfactory. The accessible rooms are described as spacious and well-suited for mixed abilities with several reviews specifically mentioning their positive experience with wheelchair access and the availability of rooms designed for elderly and disabled guests. Show more
This hotel has made reasonable adjustments for wheelchair access and offers facilities specifically for disabled guests. Accessible toilets are available, contributing to a more comfortable stay for guests with mobility needs.
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Summary of reviews related to the 'Accessible' categoryThe York Pavilion Hotel, Sure Hotel Collection by Best Western, offers a mix of accessibility features with some areas of improvement noted by guests. Positively, the hotel is easily accessible from the southern ring road and boasts free disabled parking. Its location is also highly convenient, being close to York with easy access to the city center via a park and ride service. Despite the hotel having no lift, guests noted that the downstairs rooms are ground floor accessible and some accessible rooms even come with courtyard garden doors, which is beneficial for people with limited mobility.
However, there were several concerns raised regarding its facilities for guests with disabilities. Some noted that while their accessible rooms were spacious and lovely, there were issues such as showers over baths which could be challenging for those with poor mobility. Additionally, the narrow and steep stairs to certain rooms were found unsuitable for disabled guests. Another significant concern was the allocation of disability rooms with one guest mentioning that the room they had booked for their mother was given to another guest, indicating potential room management issues.
Overall, while the York Pavilion Hotel offers good accessibility in terms of location and parking, there is room for improvement in the specific design and management of their accessible facilities. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Some bedrooms
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: 1 Twin fully accessible.
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: 1 Twin
Are wheelchairs offered to guests who do not come with their own?Νο
