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Summary of reviewsHotel Am Schlosspark in Wiesbaden is highly regarded for its prime location and appealing amenities. Nestled adjacent to the scenic Schlosspark Biebrich and the Rhine River, it offers a serene environment for relaxation and exploration despite being in a bustling city. The convenience of easy access to public transport, the main train station and city center makes it a perfect base for both leisure and business travelers. Added value includes a pleasant atmosphere, good parking facilities and friendly staff.
Guests frequently commend the hotel's breakfast, which offers good variety, quality and value. The European-style buffet, featuring meats, cheeses, yogurts, fruits, breads and customizable coffee, is well-received for being fresh and plentiful. Though not without some minor criticisms, the breakfast service is generally noted as very good, making it a satisfying start to the day.
The cleanliness of Hotel Am Schlosspark is a recurring highlight with guests praising the well-maintained rooms and common areas. The meticulous cleanliness of the bathrooms and overall facilities contribute significantly to a pleasant stay.
The staff at Hotel Am Schlosspark receives overwhelmingly positive feedback for their friendliness and professionalism. Guests appreciate the accommodating and helpful nature of the reception and breakfast staff, enhancing the warm, welcoming atmosphere of the hotel.
The hotel rooms are noted for their cleanliness, brightness and comfort, although some guests mention they are on the smaller side and can feel cramped. While the lack of air conditioning and occasional noise from the street are noted drawbacks, many find the rooms adequate for short stays. The quality of the beds and bedding is generally praised, offering a comfortable sleep experience despite some reports of worn-out mattresses.
WiFi access receives mixed reviews with many guests finding it fast and reliable, but some experiencing patchy connectivity. Parking, while available, can be tight and limited in the hotel's garage, though free street parking options exist nearby. The garage's narrow spaces and occasional maintenance issues require careful maneuvering.
The hotel is also considered dog-friendly, providing spaces where dogs can accompany their owners, though an additional charge is required, which varies among guests' accounts.
Overall, Hotel Am Schlosspark stands out for its exceptional location, friendly staff, commendable cleanliness and comfortable bedding, making it a favored choice for visitors to Wiesbaden. Show more
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Categories
Family Friendly Hotel
Located near a park, this hotel offers a quieter environment suitable for families. The proximity to green spaces allows for outdoor activities and relaxation.
Dog Friendly Hotel
This hotel is pet-friendly, offering a comfortable stay for guests traveling with their animal companions. Its location near the Schlosspark provides opportunities for walks.
3-Star Hotel
This hotel offers a comfortable stay with good service. The location is favorable, providing easy access to local attractions.
Hotel near Golf Courses
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Room Types
Single RoomBright room featuring a TV and minibar.
Double RoomBright room featuring a TV and minibar.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as garden views. The unit has 2 beds.
Economy Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as garden views. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Hotel Am Schlosspark in Wiesbaden boasts a prime location that appeals to many guests. Nestled right next to the scenic Schlosspark Biebrich, this hotel provides an ideal setting for relaxation and exploration. The proximity to the historic castle park and the Rhine River makes it perfect for leisurely strolls, jogging and enjoying the park's natural beauty. Guests frequently remark about the serene and peaceful environment despite being in a big city and appreciate the ease of access to various attractions and public transport.
The hotel's centralized position in Biebrich offers convenient connections to Wiesbaden’s main train station, city center and Mainz through efficient bus services, making it a suitable base for both business and leisure travelers. Furthermore, visitors often compliment the value for money, clean and quiet rooms and the pleasant atmosphere of the hotel. Overall, the exceptional location combined with good parking facilities, accessibility and friendly staff makes Hotel Am Schlosspark a favored choice for those visiting Wiesbaden and its beautiful surroundings.
Breakfast
Hotel Am Schlosspark in Wiesbaden garners predominantly positive feedback for its breakfast offerings. Frequent praise is given to the breakfast for its good value, variety and quality. Guests have highlighted the European-style selection, which includes meats, cheeses, yogurts, fruits, breads and pastries, complemented by strong and customizable coffee. The buffet is described as rich, fresh and plentiful, featuring items like fresh rolls, fruit salad, vegetables, tomato-mozzarella and olives. The breakfast service is consistently noted for being thorough and friendly.
Many reviews mention that the breakfast is very good with numerous guests finding it delicious and extensive. Some have highlighted that the buffet offers a good selection and sufficient range at a reasonable price, even at just €9.50. Gluten-free options are available, although vegan choices are notably absent. The breakfast room is described as very clean and tidy, making for a pleasant dining experience.
Despite the overall positive reception, a few guests found the breakfast to be average, minimalistic or lacking in variety. Issues such as pre-packed bread, reheated rolls and small serving sizes for coffee were mentioned. Additionally, some guests felt that the breakfast was better in the past or that space was insufficient for all guests during busy times.
In summary, while there are some mixed reviews, the breakfast at Hotel Am Schlosspark is generally well-regarded for its variety, quality and value, offering a satisfying start to the day for most visitors.
Rooms
Hotel Am Schlosspark in Wiesbaden has garnered a mix of reviews regarding its rooms. On the positive side, many guests appreciated the cleanliness, brightness and coziness of the rooms. Functional and well-equipped, the rooms provided a comfortable stay with amenities such as a large closet, clean bathrooms and comfortable beds. The presence of an elevator made accessibility easy and the hotel was praised for being clean and easy to find. Some guests also noted the rooms were quiet and adequately ventilated, making for a tranquil stay, particularly those facing the courtyard.
However, there were consistent mentions of the rooms being quite small and cramped, which could be challenging for families or those with pets. Additionally, the lack of air conditioning led to rooms being uncomfortably warm, especially during the summer months. Some rooms were described as outdated with worn furnishings and fixtures. Noise from the street outside was an issue for a few and the cleaning staff was occasionally disruptive. Issues with the shower functionality and the refrigerator were also highlighted. Despite these drawbacks, many guests found the rooms sufficient for short stays, describing them as simple but adequate, especially given the competitive pricing.
Beds
Hotel Am Schlosspark in Wiesbaden has received numerous compliments from guests regarding their beds. The majority of reviewers found the beds to be comfortable with several describing them as great and very good. Many guests reported sleeping well, which speaks to the overall quality of the bedding. The mattresses, in particular, were highlighted as comfortable, although some noted that the beds and mattresses felt a bit worn out. The bedding and towels received high praise for their quality.
Guests appreciated the extra pillows and excess beds provided, which added to their comfort. There were a few comments about the beds being narrow, short or small but still retaining a level of comfort. Despite some mentions of dust and bed quality issues, including worn-out mattresses and a popular bed model that limited mobility, the consensus is that the hotel offers a restful sleep experience.
Overall, the hotel's strengths lie in its good quality, comfortable bedding, notwithstanding some wear and tear. The excellent location by the castle park, friendly staff and clean rooms further enhance the overall guest experience, making it a noteworthy stay in Wiesbaden.
Cleanliness
Hotel Am Schlosspark in Wiesbaden consistently receives positive feedback regarding its cleanliness. Guests frequently highlight the hotel's clean and well-maintained rooms and common areas. Visitors appreciate the overall clean environment, describing the rooms as absolutely clean, very clean and well-tidied. Many remarks point to the thoroughness and efficiency of the room service, ensuring that everything remains clean and in order.
The facilities, including bathrooms, are noted for their cleanliness and functionality, contributing to a pleasant stay. Guests also compliment the clean aesthetic of the hotel, emphasizing that everything feels clean, bright and well-ventilated.
While the majority of the reviews praise the hotel's cleanliness, there are isolated mentions of stained carpets, unpleasant smells and occasional pests, indicating room for improvement in consistency. Despite this, the predominant sentiment is that Hotel Am Schlosspark is a reliable choice for travelers prioritizing a clean and comfortable environment.
Staff
Hotel Am Schlosspark in Wiesbaden receives overwhelmingly positive feedback for its staff from its guests. Reviewers consistently highlight the friendliness and helpfulness of the staff, noting particularly the reception team, who are described as super friendly, accommodating and professional. Guests appreciate the personalized and welcoming service they receive, often mentioning that the receptionists are competent and attentive to their needs. The breakfast staff also garners praise for being pleasant and helpful, enhancing the overall experience.
In general, the team at Hotel Am Schlosspark excels in creating a welcoming atmosphere, contributing significantly to the guest experience. Some guests did note occasional instances of staff being perceived as inflexible or aloof, but these comments are sparse compared to the extensive positive feedback.
The hotel's location is another aspect that guests appreciate with various amenities such as ice cream parlors, kebab shops and a Rewe market a short walk away, complementing the friendly service to make stays enjoyable. The cleanliness and quietness of the hotel further add to its appeal.
In summary, the Hotel Am Schlosspark stands out for its friendly, helpful and professional staff, making it a preferred choice for many visitors to Wiesbaden.
Wi-Fi
The WiFi experience at Hotel Am Schlosspark in Wiesbaden varies among guests. Many found the WiFi to be fast, reliable and the signal strong, appreciating the complimentary access. Some specifically noted that the WiFi was free and fast, enhancing their stay. However, experiences were not consistently positive. Several guests encountered patchy and weak connections, particularly in their rooms and some had technical issues that initially prevented access. While there were reports of accessibility problems and occasional poor performance, the hotel appears to be working on improving the availability and reliability of their internet service.
Parking
Hotel Am Schlosspark in Wiesbaden is situated in a picturesque location near the castle park in Biebrich, just a short walk from the Rhine. The hotel's proximity to several good restaurants enhances its appeal. Guests can enjoy the convenience of free street parking available nearby, although finding a spot may become challenging in the evenings.
The hotel offers an underground parking garage, which some guests found to be very tight and difficult to maneuver in. This parking option comes with an additional fee and is subject to availability—a problem compounded by the restricted garage hours and occasional maintenance issues.
Luckily, complimentary parking spaces can also be found along the castle grounds, though these tend to fill up quickly. The parking situation is complicated further by the limited number of guaranteed spaces, making it advisable for guests to arrive in smaller vehicles for better maneuverability.
Despite the parking challenges, guests have appreciated the beautiful location, the clean rooms and the friendly staff at Hotel Am Schlosspark.
Dog Friendly
Hotel Am Schlosspark in Wiesbaden appears to be a suitable option for guests traveling with dogs, offering spaces where dogs can accompany their owners, such as during breakfast. Guests have expressed contentment with having a suitable space to place a dog bed, indicating that the hotel provides some accommodations for pets. However, it's worth noting that there is an additional charge for bringing a dog and this fee varies with some mentioning it as EUR 10 per night while others cited EUR 20 per night, which some found to be quite high. A potential drawback is the lack of interaction with pets, which might not appeal to some dog owners looking for more pet-centric experiences. Movement around the hotel with a dog could also present some difficulties.
No, Hotel Am Schlosspark , Wiesbaden doesn't have any pool.
No, a spa isn't available at Hotel Am Schlosspark , Wiesbaden.
Yes, Hotel Am Schlosspark , Wiesbaden welcomes dogs.
Yes, parking facilities are available at Hotel Am Schlosspark , Wiesbaden.
No, Hotel Am Schlosspark , Wiesbaden doesn't have a gym.