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Summary of reviewsHotel Zentral, located in the heart of Wiener Neustadt, offers a blend of charm, convenience and comfort that has garnered positive reviews from guests. Its prime location on the main square provides easy access to the historic old town, various restaurants, cafes and shops, making it an ideal base for exploring the area. The short 10-minute walk to the train station also facilitates travel to surrounding areas, including Vienna. Despite its central position, the hotel remains a peaceful retreat with beautiful views from the balconies, especially during the festive Advent season.
Guests frequently commend the hotel for its spacious, clean and comfortable rooms. Many appreciate the modern amenities and the thoughtful additions such as equipped kitchens for longer stays. Although some guests mention noise issues and less-than-ideal air conditioning, the overall standard of cleanliness and functionality is well-regarded. The hotel’s cleanliness is consistently highlighted with accommodations described as neat and well-maintained.
Breakfast at Hotel Zentral receives overwhelmingly positive feedback, being described as delicious, varied and generous. The buffet offers a wide selection including meats, cheeses, hot dishes and vegan alternatives, catering to diverse dietary preferences. Despite a few remarks about monotony or cold dishes, the breakfast experience is generally considered fulfilling and pleasant, living up to the standards of a 3-star hotel.
While the hotel doesn't serve dinner, its location near an array of excellent dining options makes up for it. Guests enjoy the proximity to restaurants, bars and cafes that offer a variety of cuisines, providing ample choices for meals.
The staff at Hotel Zentral are frequently praised for their friendliness and helpfulness. Names like Danielle and Tamara are mentioned for their exceptional service, contributing significantly to the positive guest experience. The reception staff's attentiveness ensures a pleasant stay with the hotel’s management also recognized for their approachability.
For families, Hotel Zentral offers a memorable experience with spacious room options accommodating up to four people. The family-friendly environment includes amenities such as a playground and rooms equipped with kitchenettes, making it ideal for those traveling with children.
Parking arrangements, though sometimes challenging, are generally convenient. Guests appreciate the availability of free or discounted parking options nearby with temporary unloading spots right in front of the hotel easing check-in processes.
The hotel’s free Wi-Fi is mostly reliable, meeting the needs of guests, though some report occasional weak signals. The gym, while somewhat limited and occasionally unavailable, still provides a basic fitness option for those wanting to maintain their workout routines.
For business travelers, Hotel Zentral offers practical amenities such as business-ready rooms, an onsite restaurant and a conference room, along with reasonable room rates and corporate discounts. Its strategic location further enhances its appeal for work-related stays.
Overall, Hotel Zentral delivers a well-rounded experience aligning with its three-star rating – it is affordable, strategically located and provides adequate amenities, making it a commendable choice for both leisure and business travelers looking for a comfortable and hassle-free stay. Show more
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Dog Friendly Hotel
Centrally located, providing easy access to walking areas and parks for dogs. The hotel's established reputation suggests reliable service for guests with pets.
Hotel with Parking
Located centrally, parking is available in a nearby supervised parking garage which is free during the nights. Guests can stop in front to unload luggage.
EV charging stations
3-Star Hotel
Located in the city center, Hotel Zentral offers an excellent location with restaurants nearby. It features clean rooms and comfortable beds, making it a convenient and comfortable choice for travelers.
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Classic Double or Twin RoomEn-suite room with a minibar and cable TV.
Classic Twin RoomEn-suite room with a minibar and cable TV.
Triple RoomEn-suite room with a minibar and cable TV.
Classic Single RoomFeaturing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room features a minibar, a wardrobe, an electric kettle, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Comfort Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Premium Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe and an electric kettle. The unit has 2 beds.
Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Comfort Single RoomOffering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room offers a minibar, a wardrobe, an electric kettle, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Family RoomThe spacious family room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, an oven and a microwave. This family room has an electric kettle, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Zentral boasts an exceptional location in the city center of Wiener Neustadt, placing guests right in the heart of the town. The hotel's prime spot on the main square makes it an ideal base for exploring the historic old town and its attractions. Being surrounded by a myriad of restaurants, cafes and shops enhances the convenience for guests with everything just a step away.
The proximity to the train station, only a 10-minute walk, makes it easy for visitors to travel and explore surrounding areas, including Vienna. The central yet quiet location provides a peaceful retreat, despite being in the bustling heart of the city.
The hotel’s historic architecture on the main square, combined with picturesque views from the balconies, particularly during the festive Advent season, adds to the charm. Guests consistently praise the cleanliness and spaciousness of the rooms, contributing to a comfortable stay.
For those traveling by car, parking considerations are noted, but the central location outweighs any minor inconveniences. Overall, Hotel Zentral offers a blend of convenience, comfort and charm, making it an excellent choice for a stay in Wiener Neustadt.
Breakfast
The breakfast at Hotel Zentral has garnered a plethora of positive feedback from its guests. It is commonly described as delicious, varied and generous with many lauding the wide selection available at the buffet. Guests highlight that the breakfast includes a range of cheeses, meats, fruits, vegetables, hot dishes and a splendid assortment of desserts. Several reviews mention the excellent value for money, deliciously prepared dishes and the overall high quality of food offered.
The breakfast room itself receives commendations for being well-maintained, cozy and attractively furnished, providing a pleasant dining experience. While some consider the breakfast to be minimalistic yet sufficient, others regard it as indulgent and exceeding expectations. Specifically noted are the vegan alternatives available, catering to diverse dietary preferences. Most guests felt that the breakfast was up to the standard of a 3-star hotel with many finding it impressive and delightful.
Despite the overwhelmingly positive reviews, a few guests felt that the breakfast could be better, mentioning that the buffet seemed plain or sometimes monotonous. Some also pointed out that the breakfast was expensive and occasionally found cold dishes like scrambled eggs to be less satisfactory. Nonetheless, the positive remarks far outweigh the negatives, painting a picture of a fulfilling and pleasant breakfast experience at Hotel Zentral.
Dinner
The dining scene around Hotel Zentral is vibrant and diverse. Guests appreciate the bounty of excellent restaurants, bars and cafes in close proximity. From seafood to bakery delights, the local eateries offer something for everyone. There are many dining options available right away, including those in the pedestrian zone and market square, catering to different tastes and preferences. While dinner is not included at the hotel, the nearby establishments more than compensate with their varied and appealing menus. Families will also find a small playground for children, making it a convenient choice for dining out with little ones.
Rooms
Hotel Zentral offers a range of rooms that consistently impress guests with their spaciousness and cleanliness. Many reviewers highlight the large, bright rooms, often equipped with modern amenities and thoughtful facilities. Rooms with balconies and panoramic city views are particularly praised, while cozy and well-equipped accommodations contribute to a comfortable stay. Despite being an older building, the hotel maintains a good standard of cleanliness and functionality.
Soundproofing is noted as variable with some guests experiencing noise issues. The air conditioning and ventilation systems are less than ideal with a number of guests reporting warm rooms or difficulty in temperature regulation. Bathrooms, while generally clean and modern, sometimes require renovation, particularly older fixtures and fittings.
The hotel also offers practical amenities such as equipped kitchens and facilities for longer stays, appreciated by families and longer-term guests. Even so, occasional complaints about small room sizes, particularly bathrooms and the need for general refurbishment reflect areas for improvement.
Overall, the rooms at Hotel Zentral are mostly well-received for their size, cleanliness and comfort, providing a sufficient, pleasant stay with some room for enhancements in specific areas.
Beds
Hotel Zentral often receives mixed feedback regarding their beds. Many guests appreciate the comfort offered, noting that the beds are comfortable and some even describe them as very comfortable. There are mentions of huge mattresses that are very good and clean rooms with two single beds, which adds to the overall positive experience.
However, not all reviews are favorable. Some guests have pointed out that the beds are becoming old and worn out with some specific complaints about deteriorated mattresses and the need for mattress replacements. A number of reviews mention beds being too soft with a few describing the mattresses as feeling like they were sleeping in a trough or being very squeaky and uncomfortable.
Overall, while the comfort of the beds at Hotel Zentral is praised by many, there is a notable call for updates and improvements to ensure consistent quality for all guests.
Cleanliness
Hotel Zentral consistently impresses guests with its high standards of cleanliness. Reviews frequently highlight that the hotel, while not luxurious, maintains a neat and tidy environment. Guests often describe the accommodations as clean, well-maintained and generally very clean with housekeeping earning positive remarks for being spotless and professional.
Despite some dated decor and occasional mentions of the building needing renovation, the cleanliness of the rooms and facilities compensates for these minor drawbacks. Daily service is described as adequate and specific areas like air conditioning and bathroom facilities are noted for being spotless.
While there are sporadic reports of minor issues like dust under the bed or dirty towels, the overall feedback emphasizes the hotel's commitment to cleanliness and maintenance. The spacious, clean rooms and the hotel's attractive furnishings also contribute to a comfortable stay. Notably, the staff receives praise for their friendliness and English-speaking capabilities, further enhancing the guest experience.
Overall, for those prioritizing a spotless, tidy environment during their stay, Hotel Zentral delivers excellent cleanliness across all its amenities.
Staff
The staff at Hotel Zentral earn high praise from guests for their exceptional friendliness and helpfulness. Warm, welcoming and always ready to assist, the team includes standout members like Danielle and Tamara, who are noted for their care and dedication. The reception desk consistently receives compliments for its accommodating and attentive service, making check-in and overall experiences efficient and pleasant. The hotel's manager and owners are also recognized for their kindness and approachability. Occasionally, some guests noted less favorable interactions, but these instances appear to be exceptions rather than the norm. Overall, the staff's courtesy, attentiveness and willingness to go the extra mile significantly enhance the guest experience, ensuring a comfortable and enjoyable stay at Hotel Zentral.
Wi-Fi
Hotel Zentral offers a generally stable and reliable internet experience. Many guests found the Wi-Fi to be of good quality, working fine and sufficient for their needs with access available throughout the hotel and free for guests. However, there were occasional mentions of weak and slow signals, indicating that the Wi-Fi might not be consistently strong across all areas. Despite some reliability issues, the overall feedback suggests that the majority of guests were satisfied with the hotel's Wi-Fi services.
Gym
The gym at Hotel Zentral offers a mix of experiences for its guests. While some reviews highlight that the gym is well-equipped and located conveniently on the 4th floor, others mention several limitations. The gym may sometimes be unavailable, missing or not included in certain packages. There are also comments regarding its small size and issues with equipment, alongside reports of limited operating hours. Despite these challenges, the facility provides an adequate fitness option for those looking to maintain their workout routines during their stay.
Parking
When it comes to parking at Hotel Zentral, guests generally find a variety of convenient options. Many appreciate the availability of parking right in front of the hotel and note that there are frequently free spaces, which adds to the convenience. For those willing to pay a small fee, the hotel also offers discounted rates on nearby public parking and there's a cheap parking garage just a few blocks away. The secure, covered parking near the hotel is particularly valued for its affordability.
Parking in the city center is relatively straightforward with numerous spaces available within a five-minute walk. Guests mention that it's easy to find parking when arriving by car and there's even a temporary unloading spot right in front of the hotel to make check-in hassle-free. For those looking for more permanent options, adjacent parking and parking garages are available, but typically for an additional fee.
However, some guests have noted that the parking situation can be a bit challenging at times, particularly due to limited spaces and the need for better clarification from the hotel. Long-term parking isn't always suitable and some visitors have to resort to parking garages a bit further away, about a 5 to 10-minute walk. Despite these occasional difficulties, overall, the parking options around Hotel Zentral are rated as good with many appreciating the various free and paid alternatives available.
Family
Hotel Zentral offers a memorable experience for families traveling with children. The hotel is especially suitable for a short vacation, boasting a variety of room options such as the four-person room and the spacious family room, which can also include baby products upon request. Families can enjoy a welcoming environment with warm hospitality extended even to those arriving with pets.
The children particularly appreciated the playground and looked forward to breakfast each morning. Rooms are not only spacious but also designed for comfort and convenience, including options like a small room with a kitchenette. The silent child’s room provides a peaceful retreat for younger guests.
Travelers have highlighted the family-friendly atmosphere with special mention of room 502 which features a terrace with a beautiful view. Whether staying in a family room on the 5th floor or in one of the triple family rooms, guests consistently enjoyed their stay. Hotel Zentral stands out as a pleasant, family-run establishment that ensures both parents and children have a delightful stay.
3 Star
Hotel Zentral offers an experience that aligns well with what one might expect from a three-star establishment. The ambiance and service are on par with standard three-star hotels, ensuring a generally pleasant stay. The hotel, though a bit outdated, provides adequate amenities and basic facilities typical of its rating. It might not feature air conditioning in the rooms, but it does meet guest standards for a budget-friendly stay.
The one thing that stands out is its affordability. The price-performance ratio is commendable, making it a suitable choice for travelers looking for good value for money without facing surcharges. The hotel is particularly well-suited for those in transit or seeking an economical accommodation option. While it may not offer luxury, it definitely speaks to its strategic location and reasonable pricing, fulfilling expectations for a comfortable, hassle-free stay at a three-star hotel.
Business
Hotel Zentral in the main square of W. Neustadt stands out as a favorable option for business travelers. The hotel offers reasonable room rates, complementing its business-standard facilities and corporate rate programs. Business guests appreciate its strategic proximity to numerous workplaces, making it a convenient choice for work-related stays.
The hotel offers well-equipped business-ready rooms and an onsite restaurant, which is a convenient amenity for those with tight schedules. Additionally, the presence of a conference room enhances the hotel's appeal for corporate meetings and events. Businesses can also benefit from available discounts and tailored corporate rates.
Guests have repeatedly noted the staff's friendly and welcoming nature, contributing positively to their overall experience. The combination of these features with the hotel's delightful location makes conducting business both efficient and enjoyable at Hotel Zentral.
Dog Friendly
Hotel Zentral is celebrated for its pet-friendliness and warmly welcomes visitors accompanied by their dogs. The hotel is notably very dog-friendly and permits the presence of animals, ensuring that guests feel comfortable bringing their pets along. For those traveling with smaller dogs, there is an additional fee, but the overall experience with dogs is positive. The hotel also features a dog toilet, demonstrating its considerate attitude towards canine guests. Team members are attentive and considerate towards dogs, making it a good choice for pet owners seeking a hospitable environment for their furry companions.
No, Hotel Zentral doesn't have any pool.
No, a spa isn't available at Hotel Zentral.
Yes, Hotel Zentral welcomes dogs.
Yes, parking facilities are available at Hotel Zentral.