Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Windsor Hotel in Whitley Bay is highly praised for its prime location, offering easy access to the beach, town center, shops, bars and restaurants. Guests appreciate its proximity to the metro station, allowing convenient travel to Newcastle and surrounding attractions. Free parking and the close vicinity to the historic Spanish City add to the overall convenience and enjoyment of staying at The Windsor Hotel.
The breakfast experience receives overwhelmingly positive reviews with guests enjoying freshly cooked, plentiful and delicious meals each morning. The variety of choices, including a traditional full English breakfast and the friendly, helpful staff further enhance the breakfast experience. Despite minor criticisms about the price and limited options, the overall consensus favors the hotel's breakfast offerings.
Guests frequently laud the hotel's spacious and comfortable rooms, highlighting the large, well-equipped bathrooms and comfy beds. Many rooms offer lovely sea views, contributing to a pleasant stay. However, some reviews note that the decor is outdated and cleanliness can be inconsistent. Temperature control also emerges as a significant concern with some rooms being uncomfortably hot. Despite these issues, the overall value for money is considered good.
The Windsor Hotel takes pride in its exemplary staff team, described as friendly, polite and helpful. The reception and housekeeping staff receive particular praise for their welcoming nature and professionalism, creating a hospitable environment that significantly enhances the guest experience.
Parking at the hotel is highly regarded with ample free parking available on-site and off-road. Guests find this feature incredibly convenient, particularly given the hotel's central location. The availability of secure and dedicated parking spaces adds to the appeal, making it easier for those traveling by car.
Families find The Windsor Hotel to be a welcoming option with generous family rooms and attentive, child-friendly staff. The hotel's amenities and thoughtful provisions, such as a child-friendly menu and accessible rooms, cater well to families with young children. However, some concerns are noted about the nightclub nearby and street safety, though the hotel's interior remains focused on providing a secure environment.
While the hotel boasts a favorable location for nightlife enthusiasts, the presence of a nightclub opposite the property poses a significant noise issue. The noise from the club and its patrons often disrupts sleep, particularly in street-facing rooms. Nonetheless, the hotel bar and approachable night porter offer some consolation for guests.
In conclusion, The Windsor Hotel offers an excellent location, spacious rooms and impressive staff service. However, addressing issues with cleanliness, temperature control and noise from the nearby nightclub could enhance the overall guest experience. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Located near the beach in Whitley Bay, The Windsor Hotel is pet-friendly. Its proximity to the beach offers opportunities for dog walks and seaside activities.
Hotel with Parking
Located on South Parade, Newcastle upon Tyne, this hotel offers parking and is near the sea. The hotel is well-suited for guests visiting the sea and surrounding areas.
Family Friendly Hotel
Hotel near Nightlife Spots
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Single RoomAll rooms are modern, light, clean and well decorated. Features include a satellite TV and tea and coffee making facilities.
Double RoomAll rooms are modern, light, clean and well decorated. Double rooms are also available for single use.Each room benefits from a satellite TV and tea and coffee making facilities.
Twin RoomAll rooms are modern, bright, clean and well decorated. Features include a satellite TV and tea and coffee making facilities.
Family RoomAll rooms are modern, light, clean and well decorated. Features include a TV and tea and coffee making facilities.
Guest Reviews
7.1
Good
Location
Situated in the heart of Whitley Bay, The Windsor Hotel boasts an enviable location that caters to both leisure and practical needs. Guests rave about its proximity to the sea front, being just a short walk from the beach, making it an ideal spot for beach walks and seaside views. The convenience doesn't stop there—the hotel is also close to the town center, local shops, bars and restaurants, making it easy to explore the area without the need for extensive travel.
Accessibility is another big plus with the hotel situated near the metro station, allowing for easy commutes to Newcastle and other surrounding attractions. Free parking adds to the convenience factor for those traveling by car. Whether guests are looking to enjoy the coastline or dive into the local nightlife, everything is within walking distance, including the historic Spanish City with its array of dining options.
Despite varying opinions about the hotel's decor and some outdated aspects, the location continues to be a major highlight. Many guests appreciate the clean, spacious rooms and the friendly, accommodating staff, which together create a welcoming atmosphere. In conclusion, The Windsor Hotel provides excellent value for money with its prime location being a standout feature that enhances the overall guest experience.
Breakfast
The breakfast at The Windsor Hotel receives predominantly positive feedback from guests, often described using terms such as amazing, lovely, delicious and excellent. Guests appreciate the freshly cooked and well-prepared breakfasts with many noting the hearty and plentiful portions. The hotel provides a cooked-to-order breakfast each morning, allowing guests to enjoy freshly made meals. The variety and choice, including a full English breakfast, are frequently mentioned as highlights, contributing to the overall satisfaction.
Reviewers also commend the friendly and helpful staff, who enhance the breakfast experience with their pleasant service. Some guests pointed out the clean and well-organized breakfast lounge, adding to the pleasant dining atmosphere. The meals are praised for being hot, nicely cooked and of good quality.
However, there were a few criticisms around the size and price of the breakfast with some guests feeling it was either too expensive or not substantial enough. Specific issues included limited options, such as only having scrambled eggs available and the need to pre-order breakfast the night before. Some guests were disappointed with the lack of variety, especially in terms of vegetarian options and mentioned instances of poorly prepared dishes like greasy eggs or cold food. Despite these occasional negatives, the general consensus tilts strongly in favor of a positive breakfast experience at The Windsor Hotel.
Dinner
The dining experience at The Windsor Hotel is a mixed bag with notable highlights. Despite the absence of bar meals and the limited drink options, several guests have praised the quality of the food. The evening meals are frequently mentioned as being excellent value for money and the breakfast is often described as good with helpful and polite staff enhancing the dining experience. Guests have enjoyed tremendous meals and nice food on multiple occasions. While the restaurant only operates on Fridays and Saturdays, the adjoining restaurant, Bizel, did not meet some guests' expectations. Additionally, there are issues with the choice available on the menu and a poorly stocked bar without draught beer. However, the dining room received compliments and the overall atmosphere for dining and drinking was generally positive when open.
Rooms
The Windsor Hotel boasts spacious and comfortable rooms that many guests appreciate for their size and cleanliness. Visitors frequently highlight the large, well-equipped bathrooms and functional amenities, making their stay convenient. Beds are generally comfortable, contributing to a good night's sleep. The rooms often feature lovely views, particularly those facing the sea, enhancing the overall experience.
However, some common issues include the outdated decor and a lack of modern updates, leading to a somewhat tired appearance in certain areas. Housekeeping standards appear inconsistent with some guests reporting less-than-clean conditions and instances of repairs being needed. The temperature control in the rooms is a significant concern for many with numerous reviews noting that the rooms can be uncomfortably hot and stuffy, often citing the lack of ventilation or fans.
Despite these drawbacks, the overall value for money is considered good by many guests. The hotel’s excellent location near the beach is a notable advantage, making it easy for guests to enjoy the surrounding area. In summary, while The Windsor Hotel provides spacious and comfortable accommodations, attention to temperature control and decor updates could greatly enhance the guest experience.
Beds
The beds at The Windsor Hotel have received mixed feedback from guests. On the positive side, many reviews highlight that the beds are clean and comfortable with several guests noting the abundance of pillows and the clean bedding. There is an appreciation for the comfort of the beds with phrases such as comfy bed and comfortable night's sleep frequently mentioned. Some rooms have large, clean spaces contributing to a pleasant stay and the supply of hot tea and coffee per room adds to the overall comfort.
However, there are notable concerns regarding the quality and size of the beds. Several guests found the mattresses to be old, lumpy and in need of replacement. Issues such as threadbare mattresses, sagging bed frames and springs being felt through the mattress were commonly reported. Some guests mentioned that the double beds were not spacious enough for two people and the overall condition of some beds suggested they were past their prime. Terms like uncomfortable bed, mattress well past it and bed rank uncomfortable indicate dissatisfaction among some visitors.
In summary, while there is a significant portion of guests who found the beds at The Windsor Hotel to be comfortable and clean, there are frequent reports of dated and uncomfortable mattresses that may detract from the overall sleeping experience.
Cleanliness
The Windsor Hotel offers a mixed experience when it comes to cleanliness. On the positive side, many guests found their rooms to be clean and comfortable, highlighting clean bedding, spotless bathrooms and adequately maintained general areas. Regular cleaning was often observed and some rooms even boasted a sparkling clean environment upon arrival. Reception and dining areas were largely well-maintained, adding to a welcoming atmosphere. The friendly and helpful housekeeping staff were frequently noted for their efforts.
However, cleanliness was inconsistent with numerous reports of dirty carpets, dusty surfaces and stained furniture disrupting the overall experience. Issues like mould in the showers, filthy toilets, dirty tea cups and grimy bathrooms were mentioned repeatedly. Some guests found the decor to be outdated and the hotel itself in need of a thorough cleaning and modernization. Complaints also extended to neglected general maintenance with grimy skirting boards, cracked tiles and water damage being common grievances. The condition of carpets was a notable concern, many being heavily stained or threadbare.
Overall, while the hotel provides decent value for money with a central location and favorable room sizes, it is clear that sustained efforts in cleaning and refurbishment are needed to meet typical guest expectations.
Staff
The reviews for The Windsor Hotel paint a vivid picture of an establishment with an exemplary staff team. Guests frequently describe the staff as friendly, polite and helpful, enhancing their overall experience.
Receptionists are particularly noted for their welcoming nature and readiness to help, making a great first impression upon arrival. Front desk employees receive praise for being accommodating and cheerful with many guests mentioning the professionalism embedded in their service. Both daytime and nighttime staff are commended, indicating a consistently high level of service throughout the stay.
The atmosphere created by the hotel team is one of warmth and attentiveness. The staff's dedication to guest satisfaction is evident, often going above and beyond to meet needs and requests without hesitation. Guests appreciate the prompt and efficient handling of issues, making them feel well cared for.
Quirky and charming traits are occasionally highlighted, adding a touch of unique personality to the hotel's service team, while terms like lovely and wonderful are used repeatedly to describe the staff's demeanor. Even specialized roles, such as housekeeping, receive accolades for their friendliness and efficiency.
Overall, the reviews convey that The Windsor Hotel excels in providing a hospitable and welcoming environment, largely thanks to its dedicated and capable team. The positive interactions with the staff significantly contribute to the guests' positive experiences, making it a stand-out feature of their stay.
Wi-Fi
The WiFi at The Windsor Hotel has garnered a variety of feedback from guests with a noticeable trend towards dissatisfaction. Many guests reported issues such as no WiFi access in their rooms, weak or unreliable signals and frequent connectivity problems. Some visitors found that the WiFi did not reach their bedrooms at all and others experienced glitchy service when it did. Several reviews mentioned the lack of a provided WiFi password and noted that signage about WiFi outages was present in the reception area.
Despite these challenges, a few reviews highlighted that the WiFi in the lobby worked at a slower speed compared to the rooms and there were occasional mentions of the WiFi being strong and stable. Overall, it appears that improving the WiFi service in guest rooms could significantly enhance the experience at The Windsor Hotel.
Parking
The Windsor Hotel offers an impressive array of parking options that have garnered positive feedback from guests. There is ample parking available both on-site and off-road, making it easy for guests to find a spot. Free private parking is a notable perk with many appreciating the dedicated and secure spaces.
The convenience of parking at the hotel adds to its appeal, especially given its excellent location next to the beach. Guests frequently mention the ease of parking and the ample availability, both in front of and at the back of the hotel. For those with their own cars, this feature proves particularly useful, especially since street parking in the area is limited.
Additionally, the hotel car park accommodates over 20 cars, making it a reliable option even during busier times. The parking facilities have been described as good, very good and even excellent, contributing to a stress-free experience for travelers. Overall, the parking situation at The Windsor Hotel is highly praised, making it a strong factor in guests' decisions to stay.
Family
Located in a convenient area, The Windsor Hotel offers a host of amenities designed to ensure a comfortable stay for families with children. The highlight is the spacious family rooms, which are consistently mentioned as being generous in size, well-equipped and welcoming. These rooms are perfect for families, providing ample space and the necessary facilities to accommodate both parents and children comfortably.
The hotel staff earn high praise for their child-friendly approach, ensuring a warm family atmosphere throughout the property. Many reviews laud the staff's attentiveness to children, making families feel at home right down to the smallest guests. Additional touches like a child-friendly menu and provision for items such as nappies further underline the hotel’s commitment to family comfort.
Accessibility considerations also make the hotel a viable option for families with special needs. There is a clear emphasis on ensuring rooms are accessible with features such as separate showers and dedicated spaces for prams or wheelchairs.
While there are some concerns about the surrounding area, noting issues such as a nearby night club and less-than-ideal street safety, the hotel's interior environment focuses on creating a safe and secure setting for families. However, potential visitors might find it useful to be aware of these external factors.
Overall, The Windsor Hotel appears to be a solid choice for families seeking a comfortable and friendly stay with an array of thoughtful provisions designed to cater especially well to those traveling with young children.
Nightlife
The Windsor Hotel offers a prime location close to the beach, restaurants and local bars, providing easy access to vibrant nightlife. Guests appreciated the convenience of being within walking distance to various nightlife options, making it ideal for those planning to enjoy evening entertainment in the area.
However, the hotel is directly opposite a nightclub, which significantly impacts the overall stay experience. The noise from the nightclub, often described as very loud and disturbing, continues into the early hours with many guests reporting that they couldn't sleep until the club closed around 3 or 4 am. The presence of loud crowds, including rowdy and inebriated partygoers, exacerbates the noise problem, leading to considerable discomfort, especially for those in rooms facing the street.
Despite the appealing location for nightlife enthusiasts, the ongoing disturbance from the nightclub's music and patrons is a notable drawback. Guests looking for a quiet night's sleep may find the noise challenging to bear. Nonetheless, the approachable night porter and the selection of amenities in the hotel bar provide some consolation for those who choose to stay. For travelers who plan to explore the nightlife themselves and need an affordable place to stay, The Windsor Hotel serves as a convenient option.
3 Star
Windsor Hotel offers a quintessential three-star experience, characterized by good value and basic amenities. Reviews highlight its brilliant staff and clean, albeit dated, rooms. The decor is old-fashioned and the building could benefit from some modernization, especially in the common areas where a general spruce-up would enhance appearances.
Guests find the hotel functional and budget-friendly for short stays, particularly if not too picky. The location receives high praise, suggesting that this property has potential if matched with a few improvements. The breakfast is basic but pleasant and the large bedrooms are a plus.
Despite some issues like dated furnishings, occasional noise and a need for extra cleaning in some areas, the service remains commendable. The staff are frequently noted as helpful and attentive, which helps maintain a positive atmosphere. While some believe the hotel no longer meets the three-star standard, others find it to be a consistent option for its reasonable prices and what it offers. Overall, Windsor Hotel serves as a decent choice for travelers looking for affordability and convenience with room for improvement in several aspects.
Accessible
The Windsor Hotel in Whitley Bay is recognized for its central location and proximity to the beach, making it ideal for beachgoers. Guests appreciated the easy-to-find hotel and accessible options available, including safe parking and proximity to public transport such as the main bus stop and the nearby subway. The rooms were noted for being large and clean with spacious bathrooms and separate showers in accessible rooms.
Despite the hotel's efforts to cater to guests with disabilities and being the only labeled accessible hotel in Whitley Bay, there were several significant issues. Multiple reviews highlighted that the lift was frequently out of order or broken down, posing a significant barrier for those with mobility issues. Additionally, the hotel lacked ramps into the dining room and had staircases that presented challenges for disabled guests.
Overall, while The Windsor Hotel provides some accessible amenities and good value for its location, there are significant improvements needed in its lifts and access features to fully accommodate guests with disabilities.
Dog Friendly
The Windsor Hotel stands out as a highly dog-friendly establishment, consistently praised for welcoming pets. The staff are noted for their friendliness and willingness to accommodate canine guests, going above and beyond to ensure a pleasant stay for pets and their owners. The hotel offers various dog-friendly amenities, making it an ideal choice for those traveling with their furry friends.
Rooms at the hotel are pet-friendly, providing a comfortable environment where dogs are allowed. Although there is an additional charge for bringing pets, many find it worth the convenience. Guests appreciate the hotel's location, which is close to dog-friendly beaches and walking areas, perfect for dog walkers.
While the hotel is highly accommodating, some negative feedback includes occasional dog hairs in rooms and instances of dogs barking or having accidents in the corridors. Despite these minor drawbacks, the overall experience for pet owners is positive with many highlighting the hotel's efforts to make their pets feel welcome, including the ability to dine with dogs on certain occasions.
In conclusion, The Windsor Hotel is well-regarded for its dog-friendly policies, helpful staff and convenient location near pet-friendly attractions, making it a great choice for travelers with dogs seeking a welcoming and accommodating stay.
No, The Windsor Hotel doesn't have any pool.
No, a spa isn't available at The Windsor Hotel.
Yes, The Windsor Hotel welcomes dogs.
Yes, parking facilities are available at The Windsor Hotel.