Sonesta White Plains Downtown
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Summary of reviewsThe Sonesta White Plains Downtown hotel is a great option for those looking for a peaceful stay close to Manhattan. The hotel's excellent location near shopping and dining options, as well as the convenience of the parking lot being right next door, has been praised by guests. The breakfast buffet and menu selections have received positive reviews, although some guests found the breakfast to be expensive. The rooms are generally comfortable and clean, although some may be outdated and in need of updates. The hotel's high standards of cleanliness have been consistently praised by guests. The staff is described as marvelous, hospitable, kind, attentive, friendly and efficient with exceptional customer service and professionalism. The hotel's parking situation received mixed reviews with some guests appreciating the proximity and accommodations, while others found it to be a bit of a hassle or overpriced. The beds are generally comfortable and cozy, although some guests found the mattresses to be too soft and bouncy and the pillows uncomfortable. Overall, the Sonesta White Plains Downtown provides a very good stay experience for guests.
Categories
Hotel for Honeymoon
Sonesta White Plains Downtown is praised for its views and excellent service. It is a popular choice for romantic getaways and is conveniently located in White Plains.
Family Friendly Hotel
The Sonesta provides a comfortable stay with amenities suitable for families. Its downtown location allows easy access to shops, restaurants, and entertainment, ensuring a convenient and enjoyable experience.
Dog Friendly Hotel
This hotel welcomes two dogs of any size in designated rooms for an additional fee. It is well-regarded for its overall quality and service.
Hotel with Swimming Pool
The hotel has a swimming pool. It is also highly-rated and conveniently located in downtown White Plains.
Heated Pool Indoor Pool
Business Hotel
This hotel has 17,000 sq. ft. of event space. It is well-suited for business meetings and events.
Accessible Hotel
Sonesta White Plains Downtown has 13 ADA compliant rooms and 3 rooms with roll-in showers.
4-Star Hotel
This hotel features an indoor pool and is located next to the Westchester Mall, offering convenience for shopping and recreation. It also provides free shuttle service to Westchester County Airport, making travel easier for guests.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Sonesta White Plains Downtown hotel is a great option for those who want to be close to Manhattan while still having a peaceful stay. Guests have complimented the hotel's excellent location, which is conveniently near shopping and dining options. Many have also appreciated the convenience of the parking lot being right next door, as well as the nearby shopping mall. The hotel is located in the heart of Downtown White Plains within walking distance to Main Street and other attractions. Guests have enjoyed exploring the area and found walking around the town to be fabulous. Additionally, the hotel's central location has made it very easy to access other places, including the airport. Some guests have noted the courteous staff and others have specifically mentioned the hotel's friendly front desk. Despite some less than positive comments, overall, the feedback regarding the location of the Sonesta White Plains Downtown has been overwhelmingly positive.
If you're looking for a satisfying breakfast during your stay at Sonesta White Plains Downtown, you're in luck. Guests have generally enjoyed the good breakfast buffet with some noting that they were pleasantly surprised by its availability. For those who are interested in a wider range of options, the hotel also offers great menu selections for breakfast and dinner. However, keep in mind that breakfast is an additional cost with some guests commenting on the high price. That being said, many find the breakfast to be excellent with plenty of options. Special events may result in a temporary closure of the breakfast buffet, but staff have been gracious in offering guests coffee in this situation. Overall, the breakfast has received positive reviews from guests with some even praising the Easter lunch and brunch options.
Sonesta White Plains Downtown offers a comfortable and clean stay, according to guest reviews. Though some rooms may be outdated and in need of updates, others are well-appointed with spacious layouts and cozy beds that provide a pleasant atmosphere. While some guests encountered issues with broken items or low water pressure, others enjoyed modern amenities like fridges and coffee makers in their rooms. More attention could be paid to cleaning and maintenance, as some guests found garbage or stains left behind from prior guests, but overall the cleanliness of the rooms was praised. Despite some negative feedback, the property is still considered beautiful and conveniently located.
Guests staying at the Sonesta White Plains Downtown can be assured of a comfortable night's sleep with many guests praising the comfortable and soft beds. The location of the hotel is also highly regarded with comfortable beds and a king bed available. Although some guests found the mattresses to be too soft and bouncy, overall the beds are considered comfortable with only a few negative comments about the quality. However, some guests reported that the walls were thin and the pillows uncomfortable, so it may be worth bringing your own pillows. Overall, the hotel's beds seem to provide a comfortable and cozy experience for guests.
Sonesta White Plains Downtown prides itself on its high standards of cleanliness throughout the hotel. Across the board, guests have given very positive feedback on the cleanliness of the rooms, common areas and pool. Many reviewers emphasized the hotel's attention to cleaning during their stay, noting that everything was very clean and the cleaning was done to a high standard. However, a small number of guests reported some cleanliness issues with specific items in their room such as furniture or bathroom appliances, but these instances were generally outweighed by positive comments about the cleanliness of the hotel.
Sonesta White Plains Downtown is a hotel that's loved by many, partly because of its dedicated and friendly staff. Guests have praised the staff for their exceptional customer service, friendly nature and professionalism. From the front desk personnel to dining attendants, everyone has demonstrated incrdeible hospitality towards guests. Guest reviews have consistently raved about the incredible experience theyve had with the staff. They've appreciated the attentive, polite and respectful manner of the staff. The shuttle driver, reception staff, dining personnel, parking attendants and airport shuttle driver were highly praised for their friendly and attentive approach. Several guests praised specific staff by name for their excellent service, knowledge and professionalism. In summary, the human team at Sonesta White Plains Downtown was described as marvelous, hospitable, kind, attentive, friendly and efficient - all the traits a guest could ask for at a hotel.
Guest reviews of the Sonesta White Plains Downtown hotel have mixed opinions on parking. Some guests mentioned that the hotel was fixing the parking garage and one unfortunate incident where debris fell onto a parked car. Some complained about paying extra for parking with prices ranging from $18 to $20 per night. However, others appreciated the parking lot being located right next to the hotel and complimented the electric car charger available. While some felt that parking should be free for hotel guests, others found the cost to be reasonable considering the location. Some reviewers even mentioned a complimentary breakfast and parking package. Overall, the hotel's parking situation received mixed reviews with some guests appreciating the proximity and accommodations, while others found it to be a bit of a hassle or overpriced.
Sonesta White Plains Downtown is a great hotel that has undergone impressive remodeling. The hotel offers exceptional facilities and services, making it a good place to stay for visitors planning to see a Capital Theater show. The location may seem soul-sucking, but guests have found the hotel to be good, pleasant and very clean. The beds are super comfortable and the breakfast is delicious. But what makes this hotel standout is the impressive kindness and friendliness of the staff. Guests have also found the hotel staff to be patient and accommodating. Overall, this hotel provides a very good stay experience for guests.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Parking
4 Star
Yes, Sonesta White Plains Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sonesta White Plains Downtown.
Yes, Sonesta White Plains Downtown welcomes dogs.
Yes, parking facilities are available at Sonesta White Plains Downtown.
Yes, Sonesta White Plains Downtown has a gym.
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