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Summary of reviewsThe Boston Inn generally receives positive feedback from guests, particularly for its exceptional location, friendly staff, clean environment and comfortable beds. Nestled in an ideal spot, the hotel grants guests convenient access to nearby restaurants, shops, supermarkets and public transportation, making it perfect for both business and leisure travelers. Proximity to McDaniel College and other points of interest enhances its appeal.
Despite mixed reviews about breakfast offerings with some guests disappointed due to limited options, those who did partake enjoyed a delicious variety. The rooms are often lauded for their spaciousness and cleanliness, featuring modern conveniences such as mini-fridges and microwaves. Guests also appreciate the well-kept common areas and clean pools.
The hotel's cleanliness generally earns commendations, although some guests have encountered issues. Similarly, while the staff is overwhelmingly praised for being friendly, polite and helpful, a few less favorable interactions have been noted. The enduring challenge seems to be the pool, which many guests report as non-operational and in disrepair for some time.
Lastly, the comfort of the beds is a standout feature, frequently highlighted by guests as a key contributor to a restful stay. The quality linens and cozy mattresses ensure a comfortable night's sleep, rounding off the amenities that make The Boston Inn a worthwhile choice for travelers. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Gym
Hotel for Adults Only
Hotel with Outdoor Pool
Room Types
Double Room with Two Double Beds - SmokingFeaturing a microwave, refrigerator and coffee machine, this air-conditioned room has an en suite bathroom.
Double Room with Two Double Beds - Non-SmokingThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Queen Room with Two Queen BedsThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This double room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingThe double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a coffee machine, heating, a flat-screen TV with cable channels, as well as pool views. The unit has 1 bed.
King Room with JacuzziThe double room features a private bathroom equipped with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a coffee machine, heating, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.
Efficiency RoomThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This double room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room - Disability AccessThe spacious double room provides air conditioning, a coffee machine, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
6.1
Rated
Location
Nestled in a fantastic location, The Boston Inn offers guests the perfect gateway to explore the area. With a myriad of restaurants, shops and supermarkets within walking distance, it's a haven for food enthusiasts and avid shoppers alike. Guests frequently highlight its convenient access, noting its proximity to essential amenities and points of interest, including McDaniel College.
Additionally, the hotel’s easy access to public transportation makes it an ideal base for exploring the wider area. Business travelers will appreciate its proximity to work-related destinations, while leisure travelers can enjoy the nearby dining and entertainment options.
The Boston Inn also stands out for its cleanliness and comfort with guests often praising the nice rooms and pretty garden views. It’s an excellent choice for anyone looking for a well-situated stay with easy access to everything they need.
Breakfast
The Boston Inn appears to have mixed feedback regarding its breakfast offerings. While several guests reported that no breakfast was provided despite expectations, some highlighted a positive experience. For those who did enjoy breakfast, it was described as awesome and delicious with a wide variety to choose from. However, numerous reviews noted that only coffee was available, which led to disappointment among those anticipating a full breakfast.
Rooms
Amidst the hotel's mixed feedback, several guests praised the spaciousness and cleanliness of the rooms at The Boston Inn. Descriptions consistently highlighted the large, comfortable and well-appointed nature of the accommodations with many finding them to be spotlessly clean. The hotel's maintenance and overall grounds were often complimented with guests noting a modern and relaxing atmosphere in certain rooms. Added conveniences like mini-fridges and microwaves also received positive mentions, contributing to an overall comfortable stay.
However, not all experiences were positive, as some guests encountered issues with room cleanliness, safety and maintenance. Occasional comments pointed out dated rooms, unavailability of booked amenities and unpleasant odors. Instances of poor customer service, such as difficulties with room readiness and maintenance issues, were also noted. Despite these drawbacks, the general sentiment leaned towards appreciation for the spacious and comfortable rooms that met guests’ essential needs.
Beds
The Boston Inn has garnered numerous positive remarks about the comfort of its beds, often highlighted by guests as a standout feature of their stay. Words such as comfortable and extremely comfortable repeatedly appear in the reviews, indicating a consistent level of satisfaction. Guests have described the beds as cozy and the linens as being of excellent quality. The mattresses have been praised for their comfort, making for a restful night's sleep. Despite a few mentions of less-than-optimal experiences, the majority of feedback emphasizes the comfort and quality of the beds, contributing to an overall pleasant stay. Additional positives include friendly and accommodating staff, enhancing the overall experience at the inn.
Cleanliness
The Boston Inn presents a mixed experience for its guests when it comes to cleanliness. Many guests have praised the hotel for its cleanliness and upkeep. Reviewers often mention that the property is very clean and well-kept with clean and comfortable rooms that are described as cozy and pleasant. The bathrooms and common areas also receive positive mentions for being clean and well-maintained. Clean pools and a staff that is commended for being friendly and helpful add to the overall positive experience. The ambience of the hotel is highlighted as superb, contributing to a pleasant stay.
However, some reviews indicate serious concerns with certain rooms being described as filthy and not clean. There have been instances where specific issues such as dirty walls, bathtubs and the presence of unpleasant smells were reported. Some guests also mentioned encountering maintenance issues and unresponsive staff, adding to their dissatisfaction. This contrasting feedback suggests that while many find the hotel satisfactory and well-maintained, there can be instances where the standards of cleanliness fall short. Overall, it seems that the experience at The Boston Inn can significantly vary depending on room allocation and individual circumstances.
Staff
The Boston Inn has garnered ample praise for its exceptional staff, who have been described as extremely friendly, polite and helpful. Numerous guests have lauded the employees for their welcoming and professional demeanor. The front desk personnel, in particular, consistently receive positive mentions for greeting guests with a smile and ensuring a quick and easy check-in process. Many patrons have singled out specific members of the team, including a standout front desk employee for delivering superior customer service and making stays especially enjoyable.
Overall, the staff members go above and beyond in their efforts to be accommodating and efficient, contributing to an atmosphere of outstanding hospitality. While there have been a few isolated mentions of less-than-ideal interactions, the overwhelming majority of feedback highlights the staff as a key reason for positive guest experiences at The Boston Inn.
Pool
Guests staying at The Boston Inn have expressed mixed feelings regarding the hotel’s pool. On the positive side, some visitors found the pool to be an amazing and awesome feature when it was functional. A few reviewers also complimented it as a nice place to enjoy during their stay.
However, a significant number of guests have encountered issues with the pool, reporting that it has not been operational for several years. Descriptions of the pool in its current state include it being green, filled with brown water and even described as an uninhabitable swamp. Some reviews note that the pool area is under construction and remains closed to visitors. Safety concerns were also raised, as the pool was not secured properly during maintenance.
In summary, while the pool at The Boston Inn has the potential to be a great amenity when fully functional, recent reviews indicate that it has been out of service and in disrepair for an extended period.
Yes, The Boston Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Boston Inn.
Yes, The Boston Inn welcomes dogs.
No, parking facilities aren't available at The Boston Inn.