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Big Hotels in Westerly
32 HOTELS IN AND AROUND WESTERLYRanking can be influenced by the commissions we receive.
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Summary of reviews
The Pleasant View Inn is highly regarded for its stunning location on the shores of Misquamicut Beach, offering guests breathtaking ocean views and access to a private beach. This coastal retreat is an ideal spot for relaxing getaways, praised for its clean pool and convenient nearby restaurant. The on-site restaurant and bar further enhance the guest experience by providing excellent dining options with friendly, attentive service. Guests appreciate the delightful food and enjoyable atmosphere, especially during dinner and cocktail hours.
The staff at Pleasant View Inn consistently receive high marks for their accommodating nature and dedication to service, adding to the welcoming ambiance of the establishment. The pool area is another highlight, offering an appealing and serene environment with ample seating and additional amenities like poolside towels and a nearby coffee and water bar.
However, the inn faces a few challenges that might warrant consideration. The absence of breakfast options is a notable gap, with several guests wishing for even simple offerings in the morning. Room sizes are often described as small and, in some cases, cleanliness standards do not meet expectations, with reports of musty odors and worn-out carpets. Bed comfort is varied, which can impact the sleeping experience.
Despite these issues, many guests appreciate the pleasant views and overall charm of Pleasant View Inn, making it a favored destination for those seeking a tranquil, beachfront escape. Addressing areas such as room maintenance and adding breakfast options could further elevate the guest experience and maintain its appeal.
The staff at Pleasant View Inn consistently receive high marks for their accommodating nature and dedication to service, adding to the welcoming ambiance of the establishment. The pool area is another highlight, offering an appealing and serene environment with ample seating and additional amenities like poolside towels and a nearby coffee and water bar.
However, the inn faces a few challenges that might warrant consideration. The absence of breakfast options is a notable gap, with several guests wishing for even simple offerings in the morning. Room sizes are often described as small and, in some cases, cleanliness standards do not meet expectations, with reports of musty odors and worn-out carpets. Bed comfort is varied, which can impact the sleeping experience.
Despite these issues, many guests appreciate the pleasant views and overall charm of Pleasant View Inn, making it a favored destination for those seeking a tranquil, beachfront escape. Addressing areas such as room maintenance and adding breakfast options could further elevate the guest experience and maintain its appeal.
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Summary of reviews
The Hilton Mystic, located in a prime spot in Mystic, Connecticut, has received praise for its exceptional location and accommodating services, making it a highly sought-after destination for travelers. The hotel is strategically positioned across from Mystic Aquarium and Old Mystic Village, offering guests convenient access to local attractions, shops, and dining, and making it an ideal base for families, couples, and friends exploring the historic region.
The facilities, including the on-site restaurant, The Irons, enhance the overall guest experience with its well-reviewed breakfast and dinner options. Guests often compliment the ample and varied breakfast offerings, though some mention the additional cost as a minor drawback. Even so, the breakfast quality and friendly staff at the restaurant generally receive high praise. Dinner at The Irons also stands out, with guests appreciating the delightful food and excellent service, complemented by the inviting atmosphere at the bar and courtyard.
Rooms at the Hilton Mystic are spacious and clean, providing a comfortable retreat despite the hotel's bustling location. Many reviews highlight the cleanliness and size of the rooms, with modern amenities contributing to guests' overall comfort. There are occasional notes about minor wear, dated furnishings, or noise from common areas, but the majority of guests express satisfaction with their accommodations.
The cleanliness of the hotel is consistently noted by guests, who appreciate the tidy environment and high hygiene standards, especially in a post-pandemic context. The friendly and attentive staff further enhance the experience, frequently going above and beyond to meet guests' needs and contributing to a warm, welcoming atmosphere.
The Hilton Mystic also shines as a family-friendly destination. The indoor pool, with movie nights and kid-friendly activities, is a highlight for families, providing enjoyable moments and entertainment for children. The hotel's location, combined with thoughtful family-oriented features, makes it a preferred choice for family stays.
In terms of bedding, the experience is mixed, with many guests finding the beds comfortable, particularly the king-size options, and appreciating the quality linens. However, some guests have reported dissatisfaction with the firmness of the mattresses and softness of the pillows, indicating variable preferences that could benefit from personalized requests upon booking.
Overall, the Hilton Mystic delivers a delightful hotel experience characterized by its fantastic location, attentive staff, and family-friendly amenities, ensuring a pleasant and memorable stay in Mystic, Connecticut.
The facilities, including the on-site restaurant, The Irons, enhance the overall guest experience with its well-reviewed breakfast and dinner options. Guests often compliment the ample and varied breakfast offerings, though some mention the additional cost as a minor drawback. Even so, the breakfast quality and friendly staff at the restaurant generally receive high praise. Dinner at The Irons also stands out, with guests appreciating the delightful food and excellent service, complemented by the inviting atmosphere at the bar and courtyard.
Rooms at the Hilton Mystic are spacious and clean, providing a comfortable retreat despite the hotel's bustling location. Many reviews highlight the cleanliness and size of the rooms, with modern amenities contributing to guests' overall comfort. There are occasional notes about minor wear, dated furnishings, or noise from common areas, but the majority of guests express satisfaction with their accommodations.
The cleanliness of the hotel is consistently noted by guests, who appreciate the tidy environment and high hygiene standards, especially in a post-pandemic context. The friendly and attentive staff further enhance the experience, frequently going above and beyond to meet guests' needs and contributing to a warm, welcoming atmosphere.
The Hilton Mystic also shines as a family-friendly destination. The indoor pool, with movie nights and kid-friendly activities, is a highlight for families, providing enjoyable moments and entertainment for children. The hotel's location, combined with thoughtful family-oriented features, makes it a preferred choice for family stays.
In terms of bedding, the experience is mixed, with many guests finding the beds comfortable, particularly the king-size options, and appreciating the quality linens. However, some guests have reported dissatisfaction with the firmness of the mattresses and softness of the pillows, indicating variable preferences that could benefit from personalized requests upon booking.
Overall, the Hilton Mystic delivers a delightful hotel experience characterized by its fantastic location, attentive staff, and family-friendly amenities, ensuring a pleasant and memorable stay in Mystic, Connecticut.
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Summary of reviews
Mystic River Hotel & Suites provides a conveniently located base for visitors exploring Mystic, Connecticut. It's ideally situated near major attractions such as Mystic Aquarium and Olde Mystic Village, as well as local dining options and the seacoast, which enhances the experience for travelers eager to explore the area efficiently. Guests consistently appreciate the practical and economical lodging, highlighting the closeness to Mystic Seaport and opportunities for relaxation nearby.
The hotel is notably praised for its friendly and accommodating staff, who are often commended for their professionalism and courtesy. This positive staffing experience contributes significantly to an overall warm and welcoming atmosphere, as the front desk personnel consistently ensure guests' needs are met throughout their stay.
Guest reviews frequently applaud the hotel’s beds for their comfort, with the king-sized beds being a standout feature for a restful sleep. Spacious rooms equipped with conveniences like fridges and microwaves add to this appeal, providing good value for those looking for budget-friendly accommodation. These elements combine to create a satisfying experience for many visitors.
However, despite clean and spacious rooms, some mixed feedback exists about certain aspects of the accommodations. Issues such as dated décor, maintenance needs like peeling paint and old bath doors, and occasional odors in rooms and carpets point to areas that could benefit from improvement. Cleanliness perceptions are varied, with many praising the cleanliness of the rooms and bedding, while others cite concerns with musty odors, dust, and grime affecting various areas of the hotel.
While breakfast is not provided, complimentary coffee and juice are available, and ongoing renovations suggest attempts to address and improve guest concerns. Noteworthy renovations might include efforts to enhance air quality and modernize the hotel’s appearance as part of an attempt to elevate the guest experience.
Overall, Mystic River Hotel & Suites offers a generally pleasant stay, with a prime location, comfortable beds, and commendable service forming the backbone of positive reviews. Improvements in maintenance and cleanliness could further enhance the guest experience.
The hotel is notably praised for its friendly and accommodating staff, who are often commended for their professionalism and courtesy. This positive staffing experience contributes significantly to an overall warm and welcoming atmosphere, as the front desk personnel consistently ensure guests' needs are met throughout their stay.
Guest reviews frequently applaud the hotel’s beds for their comfort, with the king-sized beds being a standout feature for a restful sleep. Spacious rooms equipped with conveniences like fridges and microwaves add to this appeal, providing good value for those looking for budget-friendly accommodation. These elements combine to create a satisfying experience for many visitors.
However, despite clean and spacious rooms, some mixed feedback exists about certain aspects of the accommodations. Issues such as dated décor, maintenance needs like peeling paint and old bath doors, and occasional odors in rooms and carpets point to areas that could benefit from improvement. Cleanliness perceptions are varied, with many praising the cleanliness of the rooms and bedding, while others cite concerns with musty odors, dust, and grime affecting various areas of the hotel.
While breakfast is not provided, complimentary coffee and juice are available, and ongoing renovations suggest attempts to address and improve guest concerns. Noteworthy renovations might include efforts to enhance air quality and modernize the hotel’s appearance as part of an attempt to elevate the guest experience.
Overall, Mystic River Hotel & Suites offers a generally pleasant stay, with a prime location, comfortable beds, and commendable service forming the backbone of positive reviews. Improvements in maintenance and cleanliness could further enhance the guest experience.
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Summary of reviews
Spark By Hilton Mystic Groton consistently receives positive feedback from guests across various review categories, with particular praise for its prime location, cleanliness, and welcoming staff. Situated conveniently near major roadways, the hotel offers easy access to Mystic's key attractions such as Mystic Aquarium and Mystic Seaport Museum, as well as a variety of dining and retail options. This makes it a practical choice for visitors looking to explore both historic and modern aspects of the area.
The hotel’s breakfast experience is appreciated for its variety and quality, with many guests enjoying the appealing bagel bar and friendly service, despite some suggestions for more protein-rich options. Rooms are frequently highlighted for their cleanliness, spaciousness, and comfort, featuring modern renovations that enhance the overall guest experience. The beds in particular are noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature, as guests regularly comment on the immaculate condition of both rooms and common areas. The attentive cleaning staff ensures a fresh and welcoming atmosphere throughout the property. Adding to this is the exceptional staff, consistently described as friendly and helpful, with special mentions of the front desk team and Lisa for their exceptional service.
The outdoor pool, heated to a comfortable 84 degrees, is a highlight for many, providing a resort-like ambiance that adds significant value to the guest experience. This amenity, along with the strategic location and comfortable accommodations, makes Spark By Hilton Mystic Groton an ideal choice for families looking for a pleasant and convenient getaway.
Overall, Spark By Hilton Mystic Groton is praised for its strategic location, cleanliness, friendly staff, and family-friendly environment, making it a top choice for guests seeking comfort and convenience during their stay in Mystic.
The hotel’s breakfast experience is appreciated for its variety and quality, with many guests enjoying the appealing bagel bar and friendly service, despite some suggestions for more protein-rich options. Rooms are frequently highlighted for their cleanliness, spaciousness, and comfort, featuring modern renovations that enhance the overall guest experience. The beds in particular are noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature, as guests regularly comment on the immaculate condition of both rooms and common areas. The attentive cleaning staff ensures a fresh and welcoming atmosphere throughout the property. Adding to this is the exceptional staff, consistently described as friendly and helpful, with special mentions of the front desk team and Lisa for their exceptional service.
The outdoor pool, heated to a comfortable 84 degrees, is a highlight for many, providing a resort-like ambiance that adds significant value to the guest experience. This amenity, along with the strategic location and comfortable accommodations, makes Spark By Hilton Mystic Groton an ideal choice for families looking for a pleasant and convenient getaway.
Overall, Spark By Hilton Mystic Groton is praised for its strategic location, cleanliness, friendly staff, and family-friendly environment, making it a top choice for guests seeking comfort and convenience during their stay in Mystic.
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Summary of reviews
Hilltop Inn & Suites, near Foxwoods Casino enjoys an excellent location, particularly for those intending to visit the nearby Foxwoods Resort Casino. The proximity to key attractions, including Mohegan Sun Casino, Mystic Aquarium and Rhode Island beaches, makes it a strategic base for various day trips. Guests find the quiet, woodsy neighborhood appealing and appreciate the convenient shuttle service to Foxwoods, which further enhances the hotel's accessibility.
The complimentary continental breakfast receives general approval, featuring a variety of items like hot waffles, toast, bagels, cereal, yogurt, juice, coffee and tea. While the breakfast area is clean and well-managed by friendly staff, some visitors express a desire for more protein options and a fresher spread. Despite these minor criticisms, the breakfast is considered a satisfactory and convenient start to the day.
Rooms at Hilltop Inn & Suites are often described as clean, comfortable and spacious, offering good value for their price. Guests highlight the large rooms with amenities like mini-fridges and efficient air conditioning. However, the decor and furnishings are noted as dated and occasional issues with cleanliness, such as mold and musty odors, have been reported. While some maintenance issues exist, the overall sentiment suggests satisfactory accommodations improved by possible updates and better cleanliness protocols.
Cleanliness generally receives positive feedback with many guests commending the hotel's upkeep. Descriptions such as “clean and comfortable” frequently appear, although some inconsistencies exist with a few guests encountering odors or mildew. Still, guests consistently appreciate the hotel's hygiene standards, making it a reliable option for travelers prioritizing cleanliness.
The staff at Hilltop Inn & Suites, near Foxwoods Casino is highly praised for their courtesy and professionalism with interactions often described as warm and welcoming. The team is known for being helpful and creating a positive atmosphere, which significantly enhances the guest experience.
Parking is another strong point for the hotel with free and generally ample parking spaces available. Guests appreciate the convenience of parking right outside their rooms. However, some challenges arise during busy times or construction, leading to limited availability near rooms. The condition of the pavement and the presence of dumpsters in the parking area are noted as areas needing improvement.
Feedback on the beds is mixed; while many find them comfortable and conducive to rest, others experience issues with hardness, lumpiness and lack of lockable features on wheeled mattresses. Some also report musty and damp conditions affecting overall comfort.
Despite not having an elevator or ramp access and the absence of a pool, the hotel's layout with external doors facing the parking lot, provides a reasonable level of convenience for those with mobility challenges.
Overall, Hilltop Inn & Suites, near Foxwoods Casino is an attractive option for travelers due to its excellent location, reasonable accommodations and friendly staff. Though there are areas for improvement, it offers good value and a pleasant stay for guests.
The complimentary continental breakfast receives general approval, featuring a variety of items like hot waffles, toast, bagels, cereal, yogurt, juice, coffee and tea. While the breakfast area is clean and well-managed by friendly staff, some visitors express a desire for more protein options and a fresher spread. Despite these minor criticisms, the breakfast is considered a satisfactory and convenient start to the day.
Rooms at Hilltop Inn & Suites are often described as clean, comfortable and spacious, offering good value for their price. Guests highlight the large rooms with amenities like mini-fridges and efficient air conditioning. However, the decor and furnishings are noted as dated and occasional issues with cleanliness, such as mold and musty odors, have been reported. While some maintenance issues exist, the overall sentiment suggests satisfactory accommodations improved by possible updates and better cleanliness protocols.
Cleanliness generally receives positive feedback with many guests commending the hotel's upkeep. Descriptions such as “clean and comfortable” frequently appear, although some inconsistencies exist with a few guests encountering odors or mildew. Still, guests consistently appreciate the hotel's hygiene standards, making it a reliable option for travelers prioritizing cleanliness.
The staff at Hilltop Inn & Suites, near Foxwoods Casino is highly praised for their courtesy and professionalism with interactions often described as warm and welcoming. The team is known for being helpful and creating a positive atmosphere, which significantly enhances the guest experience.
Parking is another strong point for the hotel with free and generally ample parking spaces available. Guests appreciate the convenience of parking right outside their rooms. However, some challenges arise during busy times or construction, leading to limited availability near rooms. The condition of the pavement and the presence of dumpsters in the parking area are noted as areas needing improvement.
Feedback on the beds is mixed; while many find them comfortable and conducive to rest, others experience issues with hardness, lumpiness and lack of lockable features on wheeled mattresses. Some also report musty and damp conditions affecting overall comfort.
Despite not having an elevator or ramp access and the absence of a pool, the hotel's layout with external doors facing the parking lot, provides a reasonable level of convenience for those with mobility challenges.
Overall, Hilltop Inn & Suites, near Foxwoods Casino is an attractive option for travelers due to its excellent location, reasonable accommodations and friendly staff. Though there are areas for improvement, it offers good value and a pleasant stay for guests.
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Bellissimo Hotel, Trademark by Wyndham Near Foxwoods Casino9.3 km from Westerly
Hotel in North Stonington CT
8.3
Very GoodFrom $107
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Summary of reviews
The Bellissimo Hotel, Trademark by Wyndham Near Foxwoods Casino is a luxurious and affordable option for those looking for a relaxing stay. The highlight of the hotel is the option to upgrade to a room with a jacuzzi or hot tub, which many guests loved and found to be a great value. While there were some complaints about noise and maintenance issues, overall the whirlpool tubs were clean and hot and some were big enough for multiple people. Guests enjoyed the convenience and luxury of having a jacuzzi in their room and some even used it before and after attending nearby concerts.
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The Mystic Marriott Hotel and Spa is a great place to stay for families with children, thanks to its impressive indoor pool that kids will love. The pool area and fitness center are outstanding with excellent facilities, although some negative comments mentioned crowds, lack of towels and the need for reservations. A few hygiene concerns were raised regarding masks not being worn in common areas such as elevators, hallways and restaurants. Overall, the hotel is an excellent choice for those looking for a relaxing and comfortable stay.
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Summary of reviews
Hilton Garden Inn Closest Foxwoods is highly regarded by guests for its prime location, especially for those visiting the nearby Foxwoods Casino. Situated just five minutes away, the hotel offers convenient access to both the casino and Tanger Outlets, making it an ideal choice for leisure travelers. Guests frequently describe the location as excellent and perfect, adding to their overall positive experience.
The breakfast experience at the hotel generally receives positive remarks for its quality and variety. Many guests appreciate the fresh, hot food and commend the friendly and helpful service from the wait staff. However, some believe that breakfast should be complimentary or feel it is somewhat overpriced for what is offered. Regardless, the breakfast is often described as delicious and well-presented.
Rooms at the Hilton Garden Inn Closest Foxwoods are praised for their spaciousness and cleanliness. Guests find the accommodations comfortable and quiet with beautifully maintained facilities providing a relaxing environment. Although some mention minor maintenance issues and a need for updates in certain areas, overall, the rooms are described as clean and inviting, contributing to a satisfying stay.
Cleanliness stands out as a significant strength of the Hilton Garden Inn Closest Foxwoods. Guests frequently comment on the well-kept rooms and common areas, appreciating the attentive housekeeping services. The hotel's commitment to maintaining a clean, welcoming environment is evident, despite occasional isolated issues.
The hotel staff receives constant accolades for their friendliness and professionalism. Guests consistently highlight the polite and accommodating nature of the team with many appreciating the staff's efforts to ensure a comfortable stay. Specific staff members, including front desk personnel, are often mentioned for their exceptional service, significantly enhancing the hotel’s reputation.
The pool and hot tub facilities at the hotel offer a mixed experience. While many enjoy the indoor pool and outdoor hot tub, appreciating amenities like clean towels and a water cooler, some guests report issues with maintenance and cleanliness. Despite these concerns, the pool area, including amenities like an outdoor fireplace, generally adds to the guest experience.
Lastly, opinions on the beds at Hilton Garden Inn Closest Foxwoods are divided. Some guests find the beds comfortable and appreciate the clean sheets, but a notable number of reviews mention discomfort due to hard or overly soft mattresses and pillows. Issues with noise from neighboring rooms also occasionally disturb sleep. While there are positive remarks, the bedding is an area where guest satisfaction varies.
The breakfast experience at the hotel generally receives positive remarks for its quality and variety. Many guests appreciate the fresh, hot food and commend the friendly and helpful service from the wait staff. However, some believe that breakfast should be complimentary or feel it is somewhat overpriced for what is offered. Regardless, the breakfast is often described as delicious and well-presented.
Rooms at the Hilton Garden Inn Closest Foxwoods are praised for their spaciousness and cleanliness. Guests find the accommodations comfortable and quiet with beautifully maintained facilities providing a relaxing environment. Although some mention minor maintenance issues and a need for updates in certain areas, overall, the rooms are described as clean and inviting, contributing to a satisfying stay.
Cleanliness stands out as a significant strength of the Hilton Garden Inn Closest Foxwoods. Guests frequently comment on the well-kept rooms and common areas, appreciating the attentive housekeeping services. The hotel's commitment to maintaining a clean, welcoming environment is evident, despite occasional isolated issues.
The hotel staff receives constant accolades for their friendliness and professionalism. Guests consistently highlight the polite and accommodating nature of the team with many appreciating the staff's efforts to ensure a comfortable stay. Specific staff members, including front desk personnel, are often mentioned for their exceptional service, significantly enhancing the hotel’s reputation.
The pool and hot tub facilities at the hotel offer a mixed experience. While many enjoy the indoor pool and outdoor hot tub, appreciating amenities like clean towels and a water cooler, some guests report issues with maintenance and cleanliness. Despite these concerns, the pool area, including amenities like an outdoor fireplace, generally adds to the guest experience.
Lastly, opinions on the beds at Hilton Garden Inn Closest Foxwoods are divided. Some guests find the beds comfortable and appreciate the clean sheets, but a notable number of reviews mention discomfort due to hard or overly soft mattresses and pillows. Issues with noise from neighboring rooms also occasionally disturb sleep. While there are positive remarks, the bedding is an area where guest satisfaction varies.
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Summary of reviews
The Baymont by Wyndham Groton/Mystic in Groton, Connecticut offers a strategically convenient location for travelers. Its proximity to major attractions like the Mohegan Sun casino, Mystic and New London, as well as nearby dining options and major highways, makes it an ideal base for exploring the area. Guests particularly appreciate the convenience of Walmart and various restaurants close by. The hotel's location is often deemed a redeeming factor despite mixed opinions on its decor and amenities.
Breakfast at the hotel presents a mixed bag with some guests praising the good service and tasty offerings. The free breakfast, featuring both hot and grab-and-go options, received positive remarks, especially for the kind service provided during breakfast hours. However, areas for improvement were noted, particularly regarding the variety and quality of offerings with some guests disappointed by the grab-and-go alternatives replacing promised hot breakfasts.
The on-site restaurant, Flanigan’s, generally garners positive feedback for its good food, friendly service and cleanliness. Notably, individual staff members received high praise. Nonetheless, the limited menu, lack of a liquor license and occasional inconsistency in restaurant hours were points of critique.
Room experiences are mixed with guests frequently commending the cleanliness and comfort of beds, ample charging stations and room size. However, maintenance issues, dated decor and unpleasant odors were recurring complaints. Guests reported problems like peeling wallpaper, musty smells and non-functional appliances, indicating a need for modernization and thorough upkeep.
Cleanliness across the hotel varies with some guests praising the cleanliness of rooms and bathrooms, while others reported odors of smoke and mustiness and poorly maintained common areas. The mixed reviews suggest variability in cleanliness standards and enforcement of the non-smoking policy.
Staff at the Baymont by Wyndham Groton/Mystic are often highlighted for their friendly and helpful demeanor, particularly housekeeping and front desk employees. However, some guests encountered rude behavior and overworked staff, pointing to occasional inconsistencies in service quality.
The free WiFi is generally valued by guests with satisfactory reliability and speed reported by many. However, some encountered slow speeds and initial access issues, indicating room for improvement in consistency and accessibility.
The pool and gym facilities received praise for their modern and clean appearances, but recurring maintenance issues with the pool's temperature and cleanliness, as well as inadequate gym equipment, left some guests disappointed.
Parking is generally ample and convenient with guests appreciating the proximity to the hotel entrance. However, concerns about safety and navigation in the rear parking area due to poor lighting were noted.
Families find the hotel suitable, particularly enjoying the pool facilities for children's entertainment. Despite occasional noise complaints, most children's needs were adequately accommodated.
The beds are commonly mentioned for their comfort, although a few guests found them hard or uncomfortable. Overall, the sleeping experience is rated positively due to clean and well-maintained rooms.
While the Baymont by Wyndham Groton/Mystic offers numerous appealing amenities and helpful staff contributing to its cleanliness and convenience, it falls short of the expected three-star rating in terms of decor and maintenance. The dated furniture, occasional unusual smells and less-than-optimal maintenance affect the perception of the hotel. Nonetheless, the positive aspects of cleanliness, helpful staff and decent amenities make it a mixed but potentially satisfactory option for travelers.
Breakfast at the hotel presents a mixed bag with some guests praising the good service and tasty offerings. The free breakfast, featuring both hot and grab-and-go options, received positive remarks, especially for the kind service provided during breakfast hours. However, areas for improvement were noted, particularly regarding the variety and quality of offerings with some guests disappointed by the grab-and-go alternatives replacing promised hot breakfasts.
The on-site restaurant, Flanigan’s, generally garners positive feedback for its good food, friendly service and cleanliness. Notably, individual staff members received high praise. Nonetheless, the limited menu, lack of a liquor license and occasional inconsistency in restaurant hours were points of critique.
Room experiences are mixed with guests frequently commending the cleanliness and comfort of beds, ample charging stations and room size. However, maintenance issues, dated decor and unpleasant odors were recurring complaints. Guests reported problems like peeling wallpaper, musty smells and non-functional appliances, indicating a need for modernization and thorough upkeep.
Cleanliness across the hotel varies with some guests praising the cleanliness of rooms and bathrooms, while others reported odors of smoke and mustiness and poorly maintained common areas. The mixed reviews suggest variability in cleanliness standards and enforcement of the non-smoking policy.
Staff at the Baymont by Wyndham Groton/Mystic are often highlighted for their friendly and helpful demeanor, particularly housekeeping and front desk employees. However, some guests encountered rude behavior and overworked staff, pointing to occasional inconsistencies in service quality.
The free WiFi is generally valued by guests with satisfactory reliability and speed reported by many. However, some encountered slow speeds and initial access issues, indicating room for improvement in consistency and accessibility.
The pool and gym facilities received praise for their modern and clean appearances, but recurring maintenance issues with the pool's temperature and cleanliness, as well as inadequate gym equipment, left some guests disappointed.
Parking is generally ample and convenient with guests appreciating the proximity to the hotel entrance. However, concerns about safety and navigation in the rear parking area due to poor lighting were noted.
Families find the hotel suitable, particularly enjoying the pool facilities for children's entertainment. Despite occasional noise complaints, most children's needs were adequately accommodated.
The beds are commonly mentioned for their comfort, although a few guests found them hard or uncomfortable. Overall, the sleeping experience is rated positively due to clean and well-maintained rooms.
While the Baymont by Wyndham Groton/Mystic offers numerous appealing amenities and helpful staff contributing to its cleanliness and convenience, it falls short of the expected three-star rating in terms of decor and maintenance. The dated furniture, occasional unusual smells and less-than-optimal maintenance affect the perception of the hotel. Nonetheless, the positive aspects of cleanliness, helpful staff and decent amenities make it a mixed but potentially satisfactory option for travelers.
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Summary of reviews
The Holiday Inn New London by IHG consistently earns positive reviews from guests, emphasizing its excellent location, friendly staff, and well-maintained facilities. Situated near transportation hubs like Amtrak train station and ferry terminals, as well as attractions such as the Garde Arts Center and Mystic Aquarium, the hotel offers convenience and accessibility for leisure and business travelers alike. The proximity to colleges and the United States Coast Guard Academy enhances its appeal for those visiting family.
Guests frequently commend the hotel's cleanliness, noting that both rooms and common areas are kept to high standards. The spacious, well-appointed accommodations come with modern amenities like fridges and microwaves, ensuring comfort and convenience. The onsite restaurant, La Luna, stands out for its phenomenal food, friendly service, and lively atmosphere with live music, making dining a key highlight of the stay.
Breakfast experiences receive mixed reviews; however, the variety and quality offered are appreciated despite the extra cost. The hotel also provides a delightful pool experience, praised for its cleanliness and peaceful ambiance. Families find the hotel welcoming, with amenities such as meeting rooms adding practicality for group events.
The staff, often mentioned by name for their outstanding service, creates a warm and accommodating environment, contributing significantly to the positive guest experience. While there are occasional remarks about bed firmness, overall impressions of comfort and restful sleep remain strong.
In summary, Holiday Inn New London by IHG offers great value with its prime location, excellent dining, clean facilities, and attentive service, making it a sought-after destination for travelers visiting New London.
Guests frequently commend the hotel's cleanliness, noting that both rooms and common areas are kept to high standards. The spacious, well-appointed accommodations come with modern amenities like fridges and microwaves, ensuring comfort and convenience. The onsite restaurant, La Luna, stands out for its phenomenal food, friendly service, and lively atmosphere with live music, making dining a key highlight of the stay.
Breakfast experiences receive mixed reviews; however, the variety and quality offered are appreciated despite the extra cost. The hotel also provides a delightful pool experience, praised for its cleanliness and peaceful ambiance. Families find the hotel welcoming, with amenities such as meeting rooms adding practicality for group events.
The staff, often mentioned by name for their outstanding service, creates a warm and accommodating environment, contributing significantly to the positive guest experience. While there are occasional remarks about bed firmness, overall impressions of comfort and restful sleep remain strong.
In summary, Holiday Inn New London by IHG offers great value with its prime location, excellent dining, clean facilities, and attentive service, making it a sought-after destination for travelers visiting New London.
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Summary of reviews
The Red Roof Inn Mystic - New London offers a convenient location for travelers with easy access to I-95 and proximity to local attractions such as Ocean Beach State Park, Mohegan Sun and the Coast Guard Academy. Its strategic placement near restaurants, stores, casinos and the ferry makes it a practical choice for both business and leisure visitors. Pet-friendly policies and friendly front desk associates further enhance the guest experience.
Room quality, however, is mixed. Some guests find the rooms clean, comfortable and quiet with suitable basic amenities for the value. Yet, many report that the rooms are outdated and require significant maintenance. Issues range from musty odors and cigarette smells to mold, clogged sinks, broken furnishings and stained carpets. Problems extend to the bathrooms with frequent reports of rust, mold and malfunctioning toilets. Severe issues like leaking refrigerators, non-functional air conditioning and the presence of rodents have also been noted. The inconsistency of room amenities, such as the presence of microwaves and mini-refrigerators, adds to the dissatisfaction.
The general cleanliness of the property also receives predominant criticism. While some mention clean linens and towels, many highlight dirty carpets, moldy rooms and a general lack of property maintenance. The presence of roaches and an overall rundown appearance further contribute to the negative reviews on cleanliness.
Staff reviews are divided; many guests commend the friendly, respectful and helpful service from the staff, especially the front desk associates. However, experiences vary with reports of some staff being rude, unaccommodating or unprofessional, leading to mixed feelings about the level of customer service.
The hotel's WiFi service is particularly criticized for its unreliability with numerous guests experiencing connectivity issues and finding the service spotty and unsecure.
Opinions about the beds are also mixed. While some guests find them comfortable, others complain about hard or uncomfortable beds, dirty or stained bedding and poor quality pillows. These issues significantly impact the comfort of the stay.
In conclusion, while the Red Roof Inn Mystic - New London benefits from a prime location and some friendly staff interactions, substantial improvements in room maintenance, cleanliness and WiFi connectivity are essential to enhance the overall guest experience.
Room quality, however, is mixed. Some guests find the rooms clean, comfortable and quiet with suitable basic amenities for the value. Yet, many report that the rooms are outdated and require significant maintenance. Issues range from musty odors and cigarette smells to mold, clogged sinks, broken furnishings and stained carpets. Problems extend to the bathrooms with frequent reports of rust, mold and malfunctioning toilets. Severe issues like leaking refrigerators, non-functional air conditioning and the presence of rodents have also been noted. The inconsistency of room amenities, such as the presence of microwaves and mini-refrigerators, adds to the dissatisfaction.
The general cleanliness of the property also receives predominant criticism. While some mention clean linens and towels, many highlight dirty carpets, moldy rooms and a general lack of property maintenance. The presence of roaches and an overall rundown appearance further contribute to the negative reviews on cleanliness.
Staff reviews are divided; many guests commend the friendly, respectful and helpful service from the staff, especially the front desk associates. However, experiences vary with reports of some staff being rude, unaccommodating or unprofessional, leading to mixed feelings about the level of customer service.
The hotel's WiFi service is particularly criticized for its unreliability with numerous guests experiencing connectivity issues and finding the service spotty and unsecure.
Opinions about the beds are also mixed. While some guests find them comfortable, others complain about hard or uncomfortable beds, dirty or stained bedding and poor quality pillows. These issues significantly impact the comfort of the stay.
In conclusion, while the Red Roof Inn Mystic - New London benefits from a prime location and some friendly staff interactions, substantial improvements in room maintenance, cleanliness and WiFi connectivity are essential to enhance the overall guest experience.
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Summary of reviews
The Clarion Inn New London - Mystic enjoys favorable reviews particularly for its prime location, which offers easy access to major highways, local restaurants, shopping centers and notable attractions such as the Coast Guard Academy and local casinos. Many guests appreciated the hotel's convenience and cleanliness, despite some suggesting the facilities could use updating.
The breakfast offerings received mixed reviews. Many guests valued the complimentary breakfast with its variety and cleanliness, but others felt that the options were repetitive and not always replenished efficiently, leading to a less satisfactory experience for some.
Rooms at the hotel are often described as clean and spacious, equipped with essential amenities like refrigerators, microwaves and reliable internet access. The comfortable beds and overall value for the price were also points of praise. However, some guests noted issues with musty smells, outdated decor and occasional maintenance problems, indicating an inconsistency in room quality.
Cleanliness is a mixed bag with several guests noting clean rooms but others citing unpleasant odors and poorly maintained common areas. The pool garnered similar reactions. While some found it visually appealing and pleasant, many guests reported cleanliness and maintenance issues, such as cloudy water and an uncomfortably cold temperature, despite claims of it being heated.
Staff interactions were polarized; some guests praised the friendly and helpful service, especially from the breakfast staff, while others experienced rudeness and unprofessionalism, pointing to a need for better staff training.
Lastly, the wifi and beds received mixed feedback. While free wifi was appreciated, its reliability was inconsistent. Most guests found the beds comfortable, but some pointed out issues with pillow quality and bed cleanliness.
Overall, the Clarion Inn New London - Mystic provides a convenient and generally comfortable stay but has several areas that need attention to meet guest expectations fully.
The breakfast offerings received mixed reviews. Many guests valued the complimentary breakfast with its variety and cleanliness, but others felt that the options were repetitive and not always replenished efficiently, leading to a less satisfactory experience for some.
Rooms at the hotel are often described as clean and spacious, equipped with essential amenities like refrigerators, microwaves and reliable internet access. The comfortable beds and overall value for the price were also points of praise. However, some guests noted issues with musty smells, outdated decor and occasional maintenance problems, indicating an inconsistency in room quality.
Cleanliness is a mixed bag with several guests noting clean rooms but others citing unpleasant odors and poorly maintained common areas. The pool garnered similar reactions. While some found it visually appealing and pleasant, many guests reported cleanliness and maintenance issues, such as cloudy water and an uncomfortably cold temperature, despite claims of it being heated.
Staff interactions were polarized; some guests praised the friendly and helpful service, especially from the breakfast staff, while others experienced rudeness and unprofessionalism, pointing to a need for better staff training.
Lastly, the wifi and beds received mixed feedback. While free wifi was appreciated, its reliability was inconsistent. Most guests found the beds comfortable, but some pointed out issues with pillow quality and bed cleanliness.
Overall, the Clarion Inn New London - Mystic provides a convenient and generally comfortable stay but has several areas that need attention to meet guest expectations fully.
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Pool
Heated Pool
Indoor Pool
Honeymoon
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