Hilton Garden Inn Westbury
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Summary of reviewsThe Hilton Garden Inn Westbury offers a highly favorable experience for guests, thanks to its prime location, cleanliness, and exemplary staff service. Nestled in the charming town of Westbury, this hotel provides easy access to major attractions, shopping destinations like the Roosevelt Field Mall, and JFK Airport, making it a suitable choice for both business and leisure travelers. Guests appreciate the hotel's proximity to the town center and its strategic position near various kid-friendly attractions, creating an ideal setting for weddings, family gatherings, and explorations in the area.
The breakfast experience at the hotel receives high marks for its delicious offerings and exceptional service, despite being an additional cost. Guests enjoy the variety and presentation of the breakfast items, with the staff going above and beyond to ensure a positive dining experience. The accommodations are noted for their spaciousness and cleanliness, with families benefiting from large rooms and essential amenities. While some rooms could benefit from renovation, the overall comfort, particularly the new beds and clean bathrooms, receive praise.
Cleanliness is a strong point, with many highlighting the fresh appearance and spotless nature of the rooms and public spaces. The hotel maintains a welcoming ambiance, adding to the sense of comfort and relaxation. Although a few isolated cleanliness issues were mentioned, the hotel generally provides a sanitary and pleasant environment.
The staff at Hilton Garden Inn Westbury leaves a lasting impression with their friendliness, professionalism, and willingness to assist. From the check-in process to handling guest requests, the team consistently provides outstanding customer service, contributing significantly to the enjoyable stay. Families with children find the hotel particularly accommodating, appreciating the child-friendly amenities and atmosphere.
Overall, Hilton Garden Inn Westbury excels at providing a comfortable, clean, and hospitable environment, making it a standout choice for travelers seeking a convenient and inviting stay.
Categories
The breakfast experience at the hotel receives high marks for its delicious offerings and exceptional service, despite being an additional cost. Guests enjoy the variety and presentation of the breakfast items, with the staff going above and beyond to ensure a positive dining experience. The accommodations are noted for their spaciousness and cleanliness, with families benefiting from large rooms and essential amenities. While some rooms could benefit from renovation, the overall comfort, particularly the new beds and clean bathrooms, receive praise.
Cleanliness is a strong point, with many highlighting the fresh appearance and spotless nature of the rooms and public spaces. The hotel maintains a welcoming ambiance, adding to the sense of comfort and relaxation. Although a few isolated cleanliness issues were mentioned, the hotel generally provides a sanitary and pleasant environment.
The staff at Hilton Garden Inn Westbury leaves a lasting impression with their friendliness, professionalism, and willingness to assist. From the check-in process to handling guest requests, the team consistently provides outstanding customer service, contributing significantly to the enjoyable stay. Families with children find the hotel particularly accommodating, appreciating the child-friendly amenities and atmosphere.
Overall, Hilton Garden Inn Westbury excels at providing a comfortable, clean, and hospitable environment, making it a standout choice for travelers seeking a convenient and inviting stay.
Dog Friendly Hotel
Hilton Garden Inns generally have pet-friendly policies and may offer outdoor spaces suitable for pets. It provides a reliable and comfortable stay.
Business Hotel
Hilton Garden Inn Westbury provides business amenities such as meeting rooms and business services, catering to corporate travelers. It offers a comfortable stay with necessary conveniences.
Hotel with Parking
This hotel provides parking for guests. It offers comfortable accommodations and is conveniently located.
Hotel with Gym
Hilton Garden Inn Westbury has a fitness center. It is suitable for maintaining a regular workout schedule while traveling.
3-Star Hotel
As a Hilton Garden Inn, it provides reliable amenities such as on-site dining and comfortable rooms. It caters to both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the charming town of Westbury, the Hilton Garden Inn boasts a prime location that guests consistently praise. This hotel serves as a convenient gateway to a multitude of amenities and attractions, making it an ideal choice for both business and leisure travelers. The property's proximity to major parkways, shopping destinations like the Roosevelt Field Mall, and a variety of restaurants enhances its appeal. Whether visiting for a wedding, a family gathering, or simply to explore the area, guests find the location perfect for their needs. It’s easy to access the town center, train station, and popular kid-friendly attractions, ensuring a seamless and enjoyable stay. With clean, spacious rooms and warm hospitality from the staff, guests can relax and enjoy everything Westbury has to offer. The hotel's strategic positioning near JFK Airport also provides a hassle-free travel experience, allowing for an easy journey whether for business or pleasure.
At Hilton Garden Inn Westbury, breakfast leaves a lasting impression on the guests with its pleasant mix of quality and service. Many reviewers have praised the breakfast for its great variety and tasty offerings, with some highlighting the excellent choices available. The breakfast staff frequently receive accolades for being exceptionally welcoming and responsive, contributing positively to the overall experience. The breakfast bar earns compliments for its appealing presentation, and the breakfast kitchen, though small, impresses guests by executing everything just right. While the breakfast has received high marks, it is important to note that it is not included in the room rate and comes at an additional cost. Some guests have mentioned that this additional cost is on the higher side, especially considering the nightly room rate. Nonetheless, the combination of convenient availability, affordability, and superior service makes for an overall great dining experience at the hotel.
Hilton Garden Inn Westbury offers a mixed experience with its accommodations, though guests frequently commend the spaciousness and cleanliness of the rooms. Many visitors appreciate the large size of the rooms, with several mentioning how the arrangement is convenient for families and includes essential amenities like a microwave and refrigerator. Comfort seems to be a hallmark, highlighted by the new beds that enhance a restful night's sleep. Guests have found the rooms cozy, with specific praise for the cleanliness of the bathrooms and the overall attentive housekeeping. However, some feedback points out that certain rooms are in dire need of renovation and upgrades, with occasional issues such as unpleasant odors. Nevertheless, when issues arise, the staff are prompt and accommodating in addressing them. While the overall reviews reflect satisfaction primarily regarding room size and comfort, it is clear that the hotel could improve in refurbishing older rooms and ensuring consistent standards across all accommodations.
At Hilton Garden Inn Westbury, guests have often remarked positively on the comfort provided by the hotel's beds. Many found them to be very comfortable, with clean sheets and covers enhancing the overall experience. The mattresses and pillows were noted for their comfort, contributing to a restful sleep. Some guests appreciated the variety of pillows available, which further increased the comfort level. While the majority praised the beds, a few did find the mattresses a bit too firm. Overall, the beds were seen as a strong point of the accommodations, allowing for a good night's sleep in a clean and welcoming environment.
When it comes to cleanliness, Hilton Garden Inn Westbury generally impresses its guests with its well-maintained and tidy environment. Many reviews praise the hotel for its cleanliness, describing rooms and bathrooms as very clean, fresh looking, and spotless with comfortable beds adorned with clean smelling sheets. A common theme is the hotel being clean and quiet, with a pleasant and hospitable ambiance.
The public spaces, including the lobby, maintain a high standard of cleanliness, with some guests noting a clean and inviting scent. The hotel appears older but is noted for being well-kept, ensuring guests feel at ease during their stay. The property's location, close to the highway and mall, adds convenience to comfort, making it a favorable choice for travelers.
However, there are a few critical remarks pointing to issues such as dirty chairs with cigarette burns and a few isolated experiences of rooms that did not meet expectations in terms of cleanliness. Issues like dustiness and concerns regarding odors impacting allergies were also mentioned but seem to be less common.
Overall, Hilton Garden Inn Westbury is regarded as a clean and comfortable place to stay, offering a mostly sanitary and pleasant experience, complemented by friendly staff who enhance the quality of the guests' stay.
Nestled in Westbury, the Hilton Garden Inn boasts an exceptional team that guests can't stop raving about. From the moment of check-in to the time guests bid farewell, the staff is consistently described as friendly, helpful, and exceptionally accommodating. The management, along with supervisors and other team members, including the maintenance crew and housekeeping, contribute to a welcoming environment with their pleasant attitude and attentive service.
At the front desk, the receptionists are not only professional but also exude a warmth and willingness to assist that leaves a lasting impression on visitors. Guests highlight the helpfulness of the staff in providing local dining options and the ease with which they handle requests, enhancing the overall experience. The customer service is noted to be genuine and authentically engaging, making interactions with hotel personnel truly memorable.
Whether guests are interacting with the bar staff or seeking recommendations on places to eat, they find an eager and knowledgeable staff ready to ensure their stay is comfortable and enjoyable. This unwavering dedication to stellar service makes the Hilton Garden Inn Westbury a standout choice for travelers seeking a hospitable and accommodating environment.
Hilton Garden Inn Westbury is a well-regarded choice for families with children, offering a welcoming atmosphere and excellent customer service. Families appreciate the convenience and family-friendly environment of the location, making it a suitable option for those traveling with kids. Guests have repeatedly chosen this hotel for their family stays, indicating a consistent level of satisfaction without any complaints over the years. The junior suite provides ample space, catering well to a family’s needs. The pool is a highlight, especially loved by kids, enhancing the overall experience for young guests. The hotel maintains clean facilities and a friendly staff, which extends their warmth even to furry family members, ensuring a pleasant stay for the entire family.
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Location
Breakfast
Rooms
Beds
Cleanliness
The public spaces, including the lobby, maintain a high standard of cleanliness, with some guests noting a clean and inviting scent. The hotel appears older but is noted for being well-kept, ensuring guests feel at ease during their stay. The property's location, close to the highway and mall, adds convenience to comfort, making it a favorable choice for travelers.
However, there are a few critical remarks pointing to issues such as dirty chairs with cigarette burns and a few isolated experiences of rooms that did not meet expectations in terms of cleanliness. Issues like dustiness and concerns regarding odors impacting allergies were also mentioned but seem to be less common.
Overall, Hilton Garden Inn Westbury is regarded as a clean and comfortable place to stay, offering a mostly sanitary and pleasant experience, complemented by friendly staff who enhance the quality of the guests' stay.
Staff
At the front desk, the receptionists are not only professional but also exude a warmth and willingness to assist that leaves a lasting impression on visitors. Guests highlight the helpfulness of the staff in providing local dining options and the ease with which they handle requests, enhancing the overall experience. The customer service is noted to be genuine and authentically engaging, making interactions with hotel personnel truly memorable.
Whether guests are interacting with the bar staff or seeking recommendations on places to eat, they find an eager and knowledgeable staff ready to ensure their stay is comfortable and enjoyable. This unwavering dedication to stellar service makes the Hilton Garden Inn Westbury a standout choice for travelers seeking a hospitable and accommodating environment.
Family
Yes, Hilton Garden Inn Westbury has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Westbury.
Yes, Hilton Garden Inn Westbury welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Westbury.
Yes, Hilton Garden Inn Westbury has a gym.
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