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Summary of reviewsYellowstone Park Hotel offers guests an outstanding location ideal for exploring Yellowstone National Park and nearby West Yellowstone town. The proximity to the park's West entrance and the ease of accessing local shops and restaurants was highly valued by visitors, who frequently described the site's location as perfect or excellent.
Breakfast at the hotel was generally seen as fulfilling, beginning early to cater to park-goers, but some guests found it basic and suggested improvements in variety and hot options. Despite this, the breakfast service accommodated early risers efficiently.
The rooms at the hotel received substantial praise for their modern, spacious and clean design. Visitors often highlighted the comfort of the beds and the well-maintained bathrooms. Although there were some minor grievances related to noise, fridge issues and limited storage space, the overall guest feedback was strongly positive regarding room quality.
Cleanliness is a consistently strong point with both the rooms and communal areas receiving commendations for their upkeep. Despite occasional lapses in daily housekeeping, the hotel maintains a high standard of cleanliness throughout.
The staff at Yellowstone Park Hotel are frequently described as friendly, helpful and courteous, enhancing the guest experience significantly. Instances of subpar service were few and generally outweighed by the positive interactions with the team.
Family-friendly amenities include a game room, pool, spa and delightful activities like roasting marshmallows and complimentary ice cream, which collectively create memorable experiences for children and their families. The indoor pool area, though occasionally noted for being small, was widely praised for its relaxing atmosphere and cleanliness.
Guests appreciated the comfortable beds, which were often highlighted as a high point of their stay, providing restful nights. The hotel provides modern amenities fitting its three-star rating, balancing practicality and comfort effectively. Accessibility features were positively reviewed, ensuring a convenient stay for all guests, including those with disabilities.
In summary, Yellowstone Park Hotel delivers a satisfactory blend of convenience, comfort and friendly service, making it a popular choice among visitors to Yellowstone National Park. Show more
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Categories
Hotel with Swimming Pool
Features a heated indoor swimming pool and hot tub, though access is seasonal from mid-April to mid-October. The hotel also offers amenities like a game room.
Indoor Pool
Accessible Hotel
Yellowstone Park Hotel is designated as ADA/Handicap Accessible and offers ADA Accessible Rooms. Guests can also access the indoor swimming pool and hot tub, which are accessible facilities.
3-Star Hotel
This hotel is located 3 blocks from the West Entrance of Yellowstone National Park. It features an indoor pool and guest rooms with flat-screen satellite TVs. It is also considered a budget option.
Hotel with Indoor Pool
Offers a seasonal heated indoor swimming pool (mid-April to mid-October). It's located in West Yellowstone, providing easy access to Yellowstone National Park.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Deluxe Queen Room with Two Queen BedsFeatures a microwave and refrigerator.
Deluxe King RoomRoom offers a cable TV, a microwave, a fridge and tea/coffee-making facilities.
Room Selected at Check-InThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room offers heating and a flat-screen TV with satellite channels.
Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Yellowstone Park Hotel boasts an enviable location, making it a prime choice for visitors eager to explore Yellowstone National Park and its surrounding attractions. The hotel is conveniently situated mere minutes from the West entrance of the park, providing swift access to its natural wonders. Guests appreciated the ease of reaching Yellowstone National Park within a few minutes by foot or a short drive. The close proximity to the park gate was frequently highlighted as a significant advantage.
In addition to its advantageous park access, the hotel's location is also praised for its closeness to the town center of West Yellowstone. Visitors mentioned it’s a short walk to downtown, where an array of shops, restaurants and other amenities await. This strategic positioning offers the dual benefit of easy access to both nature and town conveniences, making it simple to find dining options and tourist information within walking distance.
Overall, the hotel's location is recurrently described as perfect or excellent, thanks to its proximity to the park, its quiet setting and the convenience it offers for exploring both the natural and commercial attractions of West Yellowstone. Whether planning a day in the park or an evening in town, guests found the location to be an ideal starting point for their adventures.
Breakfast
At Yellowstone Park Hotel, breakfast experiences varied widely among guests. Generally, the breakfast was considered adequate and included as part of the stay. Many guests found it fulfilling and decent, especially given the early start time of 6 AM on weekdays with some highlighting the nice selection of foods available. A few reviewers appreciated the diversity and freshness of the offerings, describing the breakfast as good by US standards.
However, many found the breakfast to be quite basic with a continental style featuring cold items like cereals, yogurt, bread and muffins. Several guests noted the lack of variety, hot food options and protein sources, often describing the breakfast as limited and repetitive. Some reviewers mentioned specific disappointments, such as overripe bananas and inconsistent coffee quality. The breakfast room itself was occasionally criticized for being small and in need of an update.
A number of guests felt that the breakfast could be substantially improved, suggesting the addition of more fresh fruits, eggs and hot items. Despite these critiques, there were also positive mentions of the pleasant breakfast room and an early start time that caters well to early risers. In summary, while the breakfast at Yellowstone Park Hotel meets basic needs, there is significant room for enhancement to better satisfy guests' expectations.
Rooms
The rooms at Yellowstone Park Hotel garner mixed reviews, yet the positive feedback outweighs the negatives. Guests frequently praise the modern, spacious and well-appointed rooms, emphasizing their cleanliness and comfort. The rooms are commended for being spacious enough to accommodate families and their functional design with some modern renovations enhancing the overall appeal.
Many visitors find the rooms to be very clean and equipped with comfortable beds, making for a pleasant stay. The bathrooms are often highlighted for being particularly spacious and well-maintained, adding to the convenience and comfort of the rooms.
Though the housekeeping service doesn’t clean the rooms daily, the overall cleanliness remains a strong positive aspect. Guests appreciate the free laundry services and amenities, making longer stays more convenient. The hotel’s updated and cozy structures contribute to a welcoming atmosphere and the hotel’s location further adds to its allure.
However, there are some areas for improvement. The rooms are occasionally described as noisy with soundproofing issues and some guests encountered issues with room size, especially when accommodating more people. Minor complaints included the absence of wardrobes or sufficient places to hang clothes, issues with the in-room fridge and noisy air conditioning units.
Overall, Yellowstone Park Hotel provides spacious, modern and comfortable rooms that generally meet guest expectations, despite some areas needing attention. The hotel remains a favorable option for those visiting the area, offering a compelling mix of comfort, cleanliness and convenience.
Beds
The beds at Yellowstone Park Hotel receive largely positive feedback for their comfort. Many guests highlight the beds as being very comfortable with some describing them as the best they've experienced during extended trips. Phrases like comfortable, very comfortable and super comfortable appear frequently, indicating a general satisfaction with the bedding quality. However, there are a few mentions of the beds being too soft, affecting sleep quality for some visitors. Despite a few negative notes, the overall sentiment points towards a restful and comfortable sleeping experience, complemented by clean and appealing bedding.
Cleanliness
At Yellowstone Park Hotel, cleanliness is consistently highlighted as a standout feature by guests. The rooms are frequently noted as clean, modern and spacious with many guests commenting on the comfort of the beds. The hotel itself is described as very clean, well-maintained and organized, contributing to a pleasant and comfortable stay.
The breakfast area and the lobby also receive positive mentions for their cleanliness and organization, adding to the overall positive experience. The facility is not only clean but also family-friendly with a great location close to the park entrance, making it convenient for visitors.
Despite a few isolated mentions of issues with room cleaning, the general consensus is that Yellowstone Park Hotel excels in maintaining a clean and comfortable environment for its guests. The staff is also noted for being informative and friendly, adding to the hotel's appeal. Overall, cleanliness at this hotel meets high standards, ensuring a pleasant stay for travelers.
Staff
The reviews for Yellowstone Park Hotel paint a picture of a predominantly positive experience with the hotel's staff. Guests frequently describe the staff as friendly, helpful and courteous, contributing significantly to their overall satisfaction. Specific employees, such as Michael at the front desk, received both high praise for being very helpful and awesome and a rare critique for being super rude, suggesting occasional inconsistencies in individual interactions.
Overall, the front desk staff, including managers like Kate, were frequently noted for their friendliness and assistance. The housekeeping team also received commendations for their friendliness and efficiency. Guests appreciated the attentive and responsive service, though there were a few mentions of night staff not being as responsive and some front desk employees lacking enthusiasm or engagement.
Despite isolated instances of staff appearing indifferent or being described as lazy, the majority of the feedback highlights the staff’s amazing service, kindness and informative nature. They were not only welcoming but went above and beyond to make guests feel comfortable. The gentleman running the breakfast room was specifically noted for his courtesy.
In summary, the staff at Yellowstone Park Hotel are largely described as excellent with a strong emphasis on their friendly and helpful demeanor, contributing to a pleasant stay for most visitors.
Wi-Fi
Yellowstone Park Hotel offers a WiFi service that has received mixed reviews from its guests. While some reviewers noted that they experienced good WiFi during their stay and were able to access it several times, others encountered significant issues. Reports indicated that the WiFi frequently dropped out with some guests describing the internet connection as unstable or poor. Several comments specifically mentioned the internet service in the rooms as terrible. Overall, while there may be moments of reliable connectivity, the WiFi at the hotel appears to be inconsistent.
Pool
The Yellowstone Park Hotel offers a variety of amenities that have generally been well-received by guests, particularly the pool and hot tub facilities. The indoor pool and hot tub are often noted as great and relaxing with extended opening hours to accommodate guests' schedules. Families especially appreciate the kid-friendly features, such as the kids' pool and the game room located conveniently next to the pool, which are popular with children.
Several reviews mention the cleanliness and modernity of the pool area, which includes a neat and clean environment with some highlights like changing lights in the pool, adding to its appeal. The hotel’s indoor pool and jacuzzi area are consistently praised for being a pleasant spot to unwind with the added advantage of providing views into the lobby through open blinds.
However, it's worth mentioning that there are occasional remarks about the pool being on the smaller side and not always maintaining the best temperature with a few reviews noting that it could be a little cleaner. Despite these minor drawbacks, the majority of guests seem to enjoy the pool and hot tub, finding them to be a significant amenity of the Yellowstone Park Hotel.
Family
Yellowstone Park Hotel stands out as an excellent destination for families, offering a myriad of activities to keep children entertained. The hotel features a game room that consistently receives positive remarks with many kids thoroughly enjoying the various games available. Complimentary ice cream and marshmallows for roasting add an extra layer of fun, creating delightful, memorable experiences for the little ones. The hotel supplies smores kits in the evening, ensuring that families can bond over a classic campfire activity.
Parents appreciated the additional amenities like the pool and spa, which provide a relaxing retreat after a day of exploring. The helpful and friendly staff further enhance the family-friendly atmosphere, going above and beyond to ensure a pleasant stay. While some noted that the family rooms could feel a bit cramped, the overall experience remains positive with clean, comfortable accommodations.
With its welcoming vibe and thoughtful touches, Yellowstone Park Hotel proves to be a great choice for families looking to create cherished memories together.
3 Star
Yellowstone Park Hotel offers a modern experience, fitting its three-star rating. While some guests feel the facility is somewhat outdated, it still provides amenities such as AC and TV. The hotel's design is generally appreciated with services deemed adequate. Although opinions on value for money vary, many guests find it to be a decent option. One guest even regarded it as the best hotel they had ever stayed at, highlighting its premium motel feel. Overall, Yellowstone Park Hotel manages to balance practicality and comfort.
Accessible
The Yellowstone Park Hotel has received positive feedback regarding its accessibility features for guests with disabilities. The hotel offers accessible rooms and facilities upon request, ensuring ease of access for all visitors. It is located conveniently close to Yellowstone Park, making it a practical choice for park-goers. The hotel also provides several complimentary amenities such as free rental bikes, washing machines and laundry services, which add to the convenience and comfort of the stay. Guests can enjoy complimentary ice cream and free s'mores around the outdoor fire pit with marshmallows readily provided. These thoughtful touches enhance the overall experience at this accessible and well-located hotel.
Indoor Pool
The indoor pool at Yellowstone Park Hotel has garnered many positive comments from guests. The pool area is often described as beautiful and great for relaxation, featuring options such as a jacuzzi and a hot tub. Families particularly appreciated the pool with kids enjoying both the pool and the hot tub, which are enhanced by fun features like changing lights.
Guests have also noted that the pool area is clean and well-maintained, adding to the overall pleasant experience. With the pool being a favorite spot for many, it contributes significantly to the hotel’s attractions, along with other amenities like a gym and a games room. The hotel’s attention to cleanliness extends beyond the pool area, making for an all-around enjoyable stay.
Yes, Yellowstone Park Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Yellowstone Park Hotel.
No, Yellowstone Park Hotel doesn't allow dogs.
No, parking facilities aren't available at Yellowstone Park Hotel.