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Summary of reviewsQuality Inn offers a blend of convenience and comfort that generally appeals to travelers, particularly those mindful of budget and accessibility. The hotel's location stands out as a prime feature, offering easy access to highways, restaurants, shops and nearby events like the Big E, making it a favorite for guests seeking both convenience and quietude in a bustling area.
Guests consistently commend the breakfast provided at the hotel, highlighting its variety, freshness and the standout waffles. The breakfast area is well-managed with plenty of tables even during peak times, providing an enjoyable start to the day for many, despite occasional critiques on the setup and food temperature.
The rooms at Quality Inn are widely appreciated for their cleanliness and comfort with remarks on their recent updates and the convenience of features like small refrigerators. However, minor issues such as soft pillows and occasional signs of wear have been noted. The overall aesthetic has been positively impacted by recent renovations, particularly in the bathrooms.
Cleanliness is a strong point, especially within the rooms, but there are areas that need attention, such as the bathrooms and common areas. While many guests report satisfaction with the room condition and maintenance standard, some issues persist, including musty aromas, leftover food in refrigerators and inconsistent linen cleanliness.
The hotel's staff is a significant asset, frequently praised for their attentiveness and friendly demeanor. Standout individuals like Maria at the check-in desk contribute to a welcoming atmosphere and overall positive guest experience. The breakfast staff also receives commendations for their role in maintaining quality service.
The seasonal swimming pool is another appreciated amenity, particularly among families, offering a clean and enjoyable environment for guests when open. The pool's seasonal availability and occasional maintenance-related closures are points to note for potential guests.
Comfortable beds are a highlight for many guests, contributing to a restful stay. However, some guests have reported the need for mattress replacements and improvements in pillow quality to enhance sleep comfort further.
Overall, Quality Inn delivers a convenient, budget-friendly option with notable benefits such as its location, friendly staff and well-received breakfast, despite needing improvements in certain areas. Show more
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Categories
Hotel with Swimming Pool
The hotel provides a seasonal outdoor pool, offering guests a refreshing option for swimming during appropriate seasons. This amenity is available for relaxation and recreation.
Outdoor Pool
Hotel with Free Wi-Fi
Features complimentary Wi-Fi. It's a budget-friendly option for travelers who need to stay connected.
Hotel with Gym
This hotel provides gym facilities.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingA seating area with a flat-screen TV, a tea and coffee maker and a terrace are offered in this spacious twin/double room. The unit has 2 beds.
Queen Room with Two Queen Beds - Non Smoking/Pet FriendlyThe spacious double room features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.
King Room - Non Smoking/Pet Friendly
Queen Room - Non Smoking
Quadruple Room - Non Smoking
Guest Reviews
6.7
Rated
Location
Quality Inn boasts an extremely convenient location, ideal for those seeking accessibility and nearby amenities. Just steps from the highway, it offers easy on-and-off access, making it perfect for travelers. Guests consistently praised the hotel's proximity to various restaurants, including a Japanese establishment, along with several stores and local businesses. The hotel's location was noted as being particularly advantageous for those attending nearby events, including the Big E. Despite being in a busy area, the hotel maintains a notably low noise level. Additionally, the location combines affordability and convenience, making it a popular choice among budget-conscious travelers. The hotel’s surroundings enhance the overall experience with everything from dining to shopping easily accessible.
Breakfast
The breakfast at Quality Inn has generally received positive feedback from guests. Many reviewers praised the breakfast for its variety and freshness, often highlighting the waffles as a standout option. The inclusion of breakfast with the stay was appreciated and several guests noted that it offered a good way to start the day. The consistent refilling and refreshing of food by staff were also commended.
Several guests found the breakfast excellent, citing the variety of food and beverages available, including eggs, sausage, tater tots, toast, cereal, fruits and yogurt. The availability of plenty of tables, even during peak times, was another plus.
However, there were some criticisms. A few guests mentioned that the breakfast setup could be improved with issues like a single mispositioned waffle maker causing inconvenience. Others pointed out that the food was sometimes not hot or comparable to fast food in quality. Limited choices and occasional shortages of items like eggs and potatoes also drew some negative remarks.
Overall, the breakfast at Quality Inn seems to be a strong point for many guests, providing a variety of options and convenience, albeit with occasional shortcomings.
Rooms
The rooms at Quality Inn are largely described as comfortable and inviting with many guests appreciating their cleanliness. Several rooms appear to have been recently updated, enhancing the overall aesthetic appeal. Features such as small refrigerators add to the convenience. While most reviews highlight the good quality and inviting nature of the rooms, some mention minor drawbacks, such as soft pillows and occasional signs of wear and tear. However, the recent renovations, especially the showers, have received positive feedback.
Beds
Guests at the Quality Inn had varied experiences with the beds, though many emphasized positive aspects. Several guests found the beds to be very comfortable and cozy, appreciating the soft sheets and nice pillows. Phrases like "love the beds" and "comfortable bed" were common. The comfort of both the beds and pillows contributed to a good night's sleep for many.
However, not every experience was as positive. There were multiple mentions of mattresses needing replacement due to discomfort with some describing the beds as "not comfortable" or even "awful." A few guests specifically noted issues with the pillows being either uncomfortable or a bit worn.
In summary, while many guests found the beds at Quality Inn comfortable, there were notable instances where bed quality and cleanliness could be improved.
Cleanliness
The reviews for Quality Inn present a mix of feedback regarding the hotel’s cleanliness and overall condition. Many guests highlighted the commendable cleanliness of their rooms, describing them as clean, comfortable and exceptionally maintained. Some mentioned the rooms smelled fresh, notably in the non-smoking areas and several guests appreciated the pleasant and committed staff in maintaining cleanliness.
However, the reviews also reveal areas needing improvement. Frequent complaints were made about the cleanliness of the bathrooms, moldy shower doors and visible hair in the corners. The condition of the linens was another point of contention with some guests finding stains and hair on their sheets and expressing frustration over the reluctance of staff to provide a clean set. Common areas and the exterior of the property are described as rundown with a consensus that the facility could use a refresh.
Guests also reported musty or smoky smells in the rooms and some found leftover food in the fridge upon arrival. Issues such as dim lighting, limited TV channels and noise from thin walls were also noted. While some guests were satisfied with the clean rooms and friendly staff, others felt that the overall condition of the property detracted from their stay.
Overall, the commitment to room cleanliness at Quality Inn is apparent, but the building itself and common areas could benefit from significant updates and more thorough maintenance.
Staff
Travelers to the Quality Inn consistently praise the hotel's staff for their attentiveness and willingness to assist. The front desk staff, in particular, receive high marks for their friendliness and helpfulness, creating a welcoming atmosphere upon arrival. Guests highlight individuals like Maria at the check-in desk for their exceptional service. The staff is described as professional and personable with multiple mentions of their courteous and pleasant demeanor. Notably, the breakfast staff also receives commendations for contributing to an enjoyable stay.
While most reviews reflect positively on the staff, there are occasional reports suggesting the need for supervision. Despite this, the majority consensus is that the Quality Inn's employees significantly enhance the guest experience through their friendliness and dedicated service. Housekeeping is also appreciated for maintaining a high standard of cleanliness. Overall, the hotel staff at Quality Inn are a key factor in guests' positive experiences, contributing to a comfortable and valued stay.
Pool
The Quality Inn boasts a seasonal swimming pool that guests appreciate for its cleanliness and quiet environment. Families, in particular, find the pool enjoyable and a highlight for kids. While the pool provides a pleasant experience when open, it’s important to note that it operates on a seasonal basis and may not be available during the fall or winter months. Occasionally, guests have encountered the pool being temporarily out of service. Despite occasional restrictions on pool access in the evening, its availability, when open, adds value to the stay at the Quality Inn.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn.
Yes, Quality Inn welcomes dogs.
No, parking facilities aren't available at Quality Inn.