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Summary of reviewsCountry Inn & Suites by Radisson, Buffalo South I-90, NY, is a favored option for travelers seeking comfort and convenience in the Buffalo-Niagara region. The hotel's prime location offers easy access to major highways, nearby attractions such as Highmark Stadium and Niagara Falls, and various shopping and dining options. Guests frequently commend the hospitable and helpful staff, noting their professionalism and friendly demeanor, which enhances the overall experience.
Breakfast at this establishment is often highlighted for its variety and freshness, offering a satisfying start to the day despite some feedback suggesting room for improvement in fruit and beverage options. Cleanliness is consistently praised, with both rooms and common areas described as immaculate, contributing to a cozy, home-like atmosphere.
The spaciousness of the rooms, along with their cleanliness and comfort, adds value, particularly for families or groups. While some aspects like outdated decor and occasional odors are noted, these are generally overshadowed by the positive experience of a restful stay. The hotel's pool area receives mixed reviews, with issues such as water temperature and maintenance mentioned, indicating a need for improvements in this area.
Overall, guests appreciate the excellent value the hotel provides, often citing its good location, friendly staff, and comfortable accommodations as reasons for their satisfaction. While the hotel is positioned as a reliable three-star option, it frequently surpasses guests' expectations, making it a popular choice for visitors to the Buffalo area. Show more
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Categories
Family Friendly Hotel
Offers a cozy atmosphere and complimentary breakfast, suitable for families. Its location near the I-90 provides convenient access to area attractions.
Dog Friendly Hotel
This hotel welcomes both dogs and cats. There is a grassy area designated for pet relief on the property.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Queen Room with Two Queen BedsThis room features a microwave, refrigerator, and a flat-screen TV. A seating area and work desk are also included.
Queen Room with Two Queen Beds - Disability AccessDisability access room includes a microwave and fridge.
Queen Room with Two Queen Beds with Roll-In ShowerRoom with roll-in shower features a microwave and fridge.
One-Bedroom King Suite with Sofa Bed - Non-SmokingThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. This suite provides a tea and coffee maker and a TV. The unit offers 3 beds.
King Suite - Disability AccessThis double room has a microwave, seating area and air conditioning. It comes with a king bed and a pull-out sofa bed.
Queen Suite with Sofa BedThis suite provides a tea and coffee maker and a TV. The unit offers 3 beds.
King Room - Non-SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
King Room - Disability Access/Non-SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
King Room with Roll-in Shower - Disability Access/Non-SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
King Suite with Sofa Bed - Non SmokingThis suite features a tea and coffee maker, a seating area and a TV.
King Suite with Sofa bed - Disability Access/Non SmokingThis suite features a tea and coffee maker, a seating area and a TV.
Guest Reviews
7.7
Good
Location
Situated with easy access to major highways, Country Inn & Suites by Radisson, Buffalo South I-90, NY, boasts an excellent and convenient location for travelers wishing to explore the Buffalo-Niagara region. The hotel is strategically positioned for easy reach to Highmark Stadium, perfect for attending a Bills game, and offers close proximity to Niagara Falls for those wanting a natural spectacle. Guests appreciate the convenience of being near Tops Supermarket and other stores, with several restaurants also just a short distance away. The property's location allows for straightforward commutes to various events, whether it's nearby attractions or family visits. The rooms and common areas are noted as spacious and very clean, enhancing the overall visitor experience. Despite the potential noise from the nearby expressway, the hospitable and helpful staff, coupled with convenient access to essential destinations, make this a preferred choice for many visiting the area. The surroundings feel safe, adding to the overall comfort and satisfaction that guests frequently mention.
Breakfast
Visitors to the Country Inn & Suites by Radisson, Buffalo South I-90, NY generally find the breakfast offerings to be a pleasant aspect of their stay. Many guests praise the spread for its delightful variety and delicious options, describing the breakfast as plentiful and fresh. The availability of multiple items allows guests to enjoy a satisfying meal with convenient access. Highlights include the tasty and fantastically prepared selections, often exceeding typical American standards. Guests appreciate the inclusion of beloved options like waffles and other hot dishes.
However, some guests provide feedback on the need for enhancement in certain areas. There's mention of a desire for more fruit options, healthier choices, and better beverages like coffee. Specific critiques point out the absence of items such as yogurt, oatmeal, and eggs, along with occasional complaints about under-cooked bacon and over-cooked sausage. Despite these points, most reviews reflect a well-rounded and positive experience with breakfast as part of their stay.
The venue manages to uphold a strong level of satisfaction with its breakfast, supplemented by the clean and pleasant ambiance of the hotel setting, making it a favorable choice for travelers seeking comfort and quality.
Rooms
Country Inn & Suites by Radisson, Buffalo South I-90, NY generally receives positive feedback for its rooms, highlighting their cleanliness and spaciousness. Guests repeatedly note the rooms as very clean, comfortable, and quiet, providing a pleasant stay. The large and roomy suites are perfect for families and those who appreciate additional space, making it especially suitable for groups. Comfortable beds further enhance guests’ experiences, offering restful nights. Despite these positive aspects, several reviews suggest that certain rooms exhibit outdated decor, stains on furniture and sheets, and an unpleasant smell associated with cleaning products or previous smoking. While some guests feel the hotel could benefit from an update in its furnishings and appearance, the satisfactory cleanliness and roomy nature tend to be the standout features. Overall, guests appreciate the value of staying in spacious and clean accommodations, even if some rooms show signs of needing a refresh.
Beds
The beds at the Country Inn & Suites by Radisson, Buffalo South I-90, NY, receive mixed feedback from guests. A significant number of reviewers find the beds comfortable and even describe them as very comfortable, with some guests appreciating the large size of the beds and the overall comfort of the bedding. However, other guests mention issues such as hard or uncomfortable mattresses, suggesting that some beds may be due for an upgrade. While several guests find the beds to be perfectly adequate for a good night's sleep, others report challenges, including stiffness and issues with sofa beds. Overall, the comfort of the beds at this hotel appears to vary, potentially reflecting different preferences or the need for updates in certain rooms.
Cleanliness
Nestled conveniently off I-90 in Buffalo South, the Country Inn & Suites by Radisson consistently impresses guests with its high standards of cleanliness. Despite the property's somewhat dated appearance, visitors frequently praise its overall neatness and immaculate rooms. From the spotless bathrooms to the tidy lobby and elevators, attention to cleanliness shines through across the hotel. The accommodations are not only characterized by their cleanliness but are also described as comfortable and cozy, lending a homey feel to guests' stays.
The friendly and welcoming staff further enhance the experience, creating a warm atmosphere that makes guests feel right at home. The hotel also offers great value for money, with spacious rooms featuring separate bedroom and sitting areas, adding to the comfort of the stay. While a few guests noted minor cleanliness issues, the majority highlight the establishment’s commitment to maintaining a pristine environment, ideal for a relaxing getaway in a convenient location.
Staff
At Country Inn & Suites by Radisson, Buffalo South I-90, NY, guests are greeted by a commendable team that sets a high standard of hospitality. Many visitors have praised the staff for their warmth and professionalism, noting their friendliness and accommodating nature. The front desk service excels, described repeatedly as polite, helpful, and welcoming, ensuring a smooth check-in and check-out experience.
Devoted staff members like Mr. Brian stand out, making the stay memorable from the very first interaction. Whether faced with the hustle and bustle of a busy game day or assisting guests with specific needs, the staff remains courteous and attentive. The team also impresses with their ability to handle requests efficiently while maintaining a friendly atmosphere, making guests feel valued and well taken care of.
Despite a few minor observations about unmotivated staff, the overall impression remains overwhelmingly positive, with the majority of guests delighted by the exceptional service. Complementing the friendly staff is a clean facility and a great free breakfast offering a variety of options, rounding off a pleasant stay at this welcoming hotel.
Pool
The pool experience at the Country Inn & Suites by Radisson, Buffalo South I-90, NY, seems to be a mixed bag for guests. While some found the pool and spa enjoyable and appreciated the value offered by the pool and breakfast combination, the majority of reviews highlighted issues that detracted from their experience. Many guests mentioned that the pool was frequently cold, with some describing it as freezing, which sometimes even deterred children from swimming. Additionally, there were instances where the pool was closed or not in service, requiring guests to use facilities at a nearby hotel. Concerns about cleanliness were also noted, with some describing the pool as cloudy or dirty. While the pool and gym were occasionally praised, it seems the hotel may need to address heating and maintenance issues to enhance the guest experience.
3 Star
Country Inn & Suites by Radisson, Buffalo South I-90, NY, offers guests a solid option for a comfortable stay with a good value for the price. Many reviews highlighted its convenient location, particularly for those planning to visit nearby attractions like the Falls. The hotel consistently receives positive feedback for delivering a generally pleasant experience, with several guests rating their stay as good or very good.
The accommodation is described as decent and typically meets the expectations one might have for a three-star hotel. While impressions vary, with some mixed feedback, the overall sentiment leans towards satisfaction, making it a suitable choice for travelers seeking reliable lodging in the area.
Yes, Country Inn & Suites by Radisson, Buffalo South I-90, NY has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Buffalo South I-90, NY.
Yes, Country Inn & Suites by Radisson, Buffalo South I-90, NY welcomes dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Buffalo South I-90, NY.
Yes, Country Inn & Suites by Radisson, Buffalo South I-90, NY has a gym.