Quality Inn & Suites
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Summary of reviewsQuality Inn & Suites benefits from a prime location with convenient access to Interstate 20 and nearby amenities such as retail stores, restaurants, a hospital, and the Ike Hamilton arena. Guests appreciate the hotel's strategic placement and the safe, well-lit parking facilities. This geographic advantage makes the hotel a suitable choice for travelers, whether for leisure or necessity.
The breakfast experience is well-received by many guests, with commendations for the delicious and well-maintained offerings. Attentive staff contribute to a pleasant breakfast atmosphere by keeping the area clean and efficiently restocked. Nonetheless, there is a noted desire for more variety in the breakfast selection, especially during busy periods when the area can be crowded.
Rooms are described as clean and comfortable, featuring spacious interiors, good-sized fridges, and cozy beds and pillows. While some rooms do show signs of age, with issues like dated bathtubs and occasional odors, these drawbacks are often mitigated by friendly and helpful staff. Renovations could enhance these aspects, but overall, guests express satisfaction with the quality and dimensions of the accommodations.
Cleanliness receives mixed feedback, with praise for both room and common area tidiness tempered by reports of specific issues, such as sticky floors and musty odors. These inconsistencies are partly attributed to ongoing renovations, suggesting potential improvements.
The staff at Quality Inn & Suites consistently deliver exceptional service, which leaves a lasting impression on guests. Visitors frequently commend their friendliness and attentiveness, with specific mentions of standout employees who go above and beyond to make guests feel at home. This welcoming atmosphere extends even to pets, contributing to a sense of being in a second home.
Beds at the hotel generally receive positive reviews for their comfort, although there are occasional concerns regarding bed size, pillow quality, and maintenance. Addressing these areas would enhance the overall guest experience.
In conclusion, Quality Inn & Suites offers an enjoyable stay with notable strengths in location, staff service, and room comfort, while also presenting areas for potential improvement in breakfast variety, room updates, and cleanliness during renovation periods.
Categories
The breakfast experience is well-received by many guests, with commendations for the delicious and well-maintained offerings. Attentive staff contribute to a pleasant breakfast atmosphere by keeping the area clean and efficiently restocked. Nonetheless, there is a noted desire for more variety in the breakfast selection, especially during busy periods when the area can be crowded.
Rooms are described as clean and comfortable, featuring spacious interiors, good-sized fridges, and cozy beds and pillows. While some rooms do show signs of age, with issues like dated bathtubs and occasional odors, these drawbacks are often mitigated by friendly and helpful staff. Renovations could enhance these aspects, but overall, guests express satisfaction with the quality and dimensions of the accommodations.
Cleanliness receives mixed feedback, with praise for both room and common area tidiness tempered by reports of specific issues, such as sticky floors and musty odors. These inconsistencies are partly attributed to ongoing renovations, suggesting potential improvements.
The staff at Quality Inn & Suites consistently deliver exceptional service, which leaves a lasting impression on guests. Visitors frequently commend their friendliness and attentiveness, with specific mentions of standout employees who go above and beyond to make guests feel at home. This welcoming atmosphere extends even to pets, contributing to a sense of being in a second home.
Beds at the hotel generally receive positive reviews for their comfort, although there are occasional concerns regarding bed size, pillow quality, and maintenance. Addressing these areas would enhance the overall guest experience.
In conclusion, Quality Inn & Suites offers an enjoyable stay with notable strengths in location, staff service, and room comfort, while also presenting areas for potential improvement in breakfast variety, room updates, and cleanliness during renovation periods.
Dog Friendly Hotel
As part of the Choice Hotels group, Quality Inn & Suites are often pet-friendly and offer essential amenities for a comfortable stay with pets.
Hotel with Parking
This hotel includes parking on the premises. The parking is free, offering additional value to guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in a prime area, the Quality Inn & Suites boasts a location that receives high praise from its guests. The hotel is strategically positioned with convenient access to Interstate 20, making it an ideal spot for travelers on the move. Visitors appreciate the proximity to a variety of retail stores and restaurants, ensuring that dining and shopping are always within easy reach. The surrounding area, described as nice and safe, provides peace of mind with its well-lit parking facilities. Close to essential amenities, including a hospital and the Ike Hamilton arena, the hotel's location proves beneficial for both leisure and necessity. Overall, the geographic benefits of staying at this property are a significant highlight, with guests often finding it perfectly suited to their travel needs.
The breakfast at Quality Inn & Suites received mixed reviews from guests, with many highlighting its strengths while others noting areas for improvement. On the positive side, the breakfast was often described as great and delicious, with some guests considering it among the best offerings they've experienced at a hotel. The staff was praised for being attentive, ensuring the breakfast area remained clean and food items were restocked efficiently.
However, some guests felt the breakfast selection was lacking in variety, expressing a desire for additional options like gravy, biscuits, meat, pastries, and fruit. The continental breakfast, including grab-and-go bags, was deemed mediocre by some, suggesting improvements could be made in terms of both variety and quality. The breakfast area occasionally became crowded, likely due to special events in town.
Overall, while many guests appreciated the breakfast experience, there is room for enhancing the variety and availability of food items to match the expectations of all visitors.
Quality Inn & Suites offers a mixed experience when it comes to its rooms. Many guests were pleased with the cleanliness and comfort, noting that the rooms are spacious and cozy. A good-sized fridge and a spacious walk-in vanity area with multiple mirrors are appreciated features by some visitors. Updated rooms with comfortable beds and pillows contribute to a pleasant stay. However, the rooms do show signs of age, with issues such as dated bathtubs and occasional drainage problems. Some rooms have lingering odors, which detracts from the overall experience. Despite these drawbacks, the friendly and helpful staff enhance guests' stays. While renovations could improve some rooms, the general sentiment reflects satisfaction with the quality and size of the accommodations.
Reviews of the beds at Quality Inn & Suites present a mixed experience for guests. Many found the mattresses to be comfortable, noting that they provided a good night's sleep. Several guests mentioned the comfort of the beds positively, reflecting satisfaction with the quality of the mattresses. However, there were some concerns about the size of the beds not matching expectations, as well as issues with the comfort of pillows. Additionally, some guests experienced discomfort due to the beds being too soft or having an uneven height. There was also an isolated report of bedbugs, which might be a concern for future visitors. Overall, while many guests appreciated the comfort of the beds, there remain areas for improvement in terms of bed size, pillow quality, and maintenance.
Travelers seeking accommodation at Quality Inn & Suites should be prepared for a mixed experience when it comes to cleanliness. While some guests commend the hotel for outstanding cleanliness both in rooms and common areas, others report significant issues. There are mentions of sticky floors and a bathroom that feels old and rusty, with some rooms smelling musty or even like a zoo. The bedding, at times, has been described as musty, and instances of unidentifiable stains and rings around the tubs have been noted. The lobby and elevators have not escaped criticism either, with some travelers finding them filthy. However, these cleanliness issues are acknowledged to stem from ongoing renovations, which may explain some of the inconsistencies. While the hotel may have room for improvement, particularly in updating facilities and enhancing the efforts of the cleaning staff, the positive feedback about the general cleanliness in some areas suggests steps in the right direction.
At Quality Inn & Suites, the staff consistently shines with exceptional service that leaves a lasting impression on guests. The team is frequently described as friendly and accommodating, going out of their way to make visitors feel at home. Their warmth extends not just to people but also to their furry companions, as one guest notes how great they were with their dog, Loki. Staff members, including a particular standout at the front desk named Angela, are recognized for their positivity and professionalism.
Several guests highlight the ease of check-in, attributing it to the courteous and proficient front desk clerks. Whether it’s handling the bustling demands of a busy day or resolving issues quickly, the staff's helpfulness does not go unnoticed. A memorable mention is made of a New Orleans staff member whose customer service is nothing short of exceptional.
Guests frequently express their satisfaction with the managers and night staff's friendliness, reinforcing the hotel’s welcoming atmosphere. The breakfast team also receives commendations for their niceness and helpfulness. Many visitors feel so comfortable and welcomed that they consider the hotel a second home, thanks in large part to the staff's continuous commitment to guest satisfaction.
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Location
Breakfast
However, some guests felt the breakfast selection was lacking in variety, expressing a desire for additional options like gravy, biscuits, meat, pastries, and fruit. The continental breakfast, including grab-and-go bags, was deemed mediocre by some, suggesting improvements could be made in terms of both variety and quality. The breakfast area occasionally became crowded, likely due to special events in town.
Overall, while many guests appreciated the breakfast experience, there is room for enhancing the variety and availability of food items to match the expectations of all visitors.
Rooms
Beds
Cleanliness
Staff
Several guests highlight the ease of check-in, attributing it to the courteous and proficient front desk clerks. Whether it’s handling the bustling demands of a busy day or resolving issues quickly, the staff's helpfulness does not go unnoticed. A memorable mention is made of a New Orleans staff member whose customer service is nothing short of exceptional.
Guests frequently express their satisfaction with the managers and night staff's friendliness, reinforcing the hotel’s welcoming atmosphere. The breakfast team also receives commendations for their niceness and helpfulness. Many visitors feel so comfortable and welcomed that they consider the hotel a second home, thanks in large part to the staff's continuous commitment to guest satisfaction.
No, Quality Inn & Suites doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites.
Yes, Quality Inn & Suites welcomes dogs.
Yes, parking facilities are available at Quality Inn & Suites.
Yes, Quality Inn & Suites has a gym.
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