Accessible HotelThis hotel is committed to ADA compliance, featuring 32-inch wide openings, accessibility equipment for the deaf, accessible guest rooms and routes to fire exits. All areas are wheelchair accessible, including routes from parking to the entrance and key areas.
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Summary of reviews related to the 'Accessible' categoryQuality Inn Memphis Downtown received mixed feedback regarding its accessibility for guests with disabilities. On a positive note, the hotel features an elevator deemed helpful for those with mobility challenges and is conveniently accessible by car, providing easy routes to the highway and attractions like Graceland.
However, several concerns were highlighted about the property's overall accessibility. Guests noted that the walkways were unsafe, posing a risk for ankle injuries and there were no handrails on the ramps. Issues such as public bathrooms being out of order, an outdated restroom and general inaccessibility were mentioned. The elevator service was inconsistent with reports of it stopping working and there were mentions of an electric outage affecting the amenities. Additionally, the location proved challenging for taxi and cab drivers to find.
These mixed reviews suggest a need for improvement in the infrastructure and services to better cater to guests with disabilities.
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