Hampton Inn & Suites Pittsburgh Waterfront West Homestead

West Homestead 40.40696100, -79.91994800 , 301 West Waterfront Drive (Show on Map)
7.6
Good


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Summary of reviewsHampton Inn & Suites Pittsburgh Waterfront West Homestead is well-regarded for its exceptional location, nestled along the scenic riverside with picturesque views that captivate guests. The hotel is conveniently accessible, with proximity to main roads, local dining, and shopping options, making it an ideal base for exploring Pittsburgh. Visitors also appreciate the hotel's suitability as a starting point for outdoor adventures, particularly the Great Allegheny Passage trail. Complementing its strategic position, the hotel provides ample free parking, a warm breakfast, and a notably friendly staff, all contributing to a welcoming atmosphere.

Guests consistently praise the breakfast offerings, describing them as fantastic, delicious, and varied. The breakfast buffet ensures a satisfying start to the day, accommodating early risers and those preferring a leisurely morning. The staff is highlighted for their friendliness and dedication, ensuring a clean and well-stocked breakfast area daily.

While the hotel excels in its location and hospitality, the rooms receive mixed reviews. Guests appreciate the spaciousness, comfort, and impressive riverfront views, although some have encountered maintenance issues including difficulties with door locks, outdated décor, and musty odors. Despite these challenges, many guests still express satisfaction, recognizing the benefits of the views and location.

Cleanliness is another area with varied feedback, as some guests report extremely clean rooms and facilities, enhanced by beautiful views. However, others note areas needing improvement, such as dated carpets and cleaning inconsistencies. Despite some concerns, there is general satisfaction regarding cleanliness in various aspects.

The hotel staff stands out positively, with most reviews highlighting their friendliness, helpfulness, and accommodating nature. Notable mentions include specific staff members who have gone above and beyond to enhance the guest experience. Although occasional lapses in attentiveness are noted, the overall consensus is one of appreciation for the staff's contributions to a positive stay.

The pool is a popular feature, especially for families, providing a nice and clean environment. Some guests find pool hours inconvenient and there are minor cleanliness issues, but overall, the pool is praised as a valuable addition to the hotel experience.

Beds generally receive favorable reviews for their comfort, contributing to restful nights for guests. While pillows sometimes lack support, the beds are consistently commended for ensuring overall satisfaction in well-maintained rooms.

In summary, Hampton Inn & Suites Pittsburgh Waterfront West Homestead is a charming and conveniently located hotel, offering warm hospitality and excellent amenities that cater to travelers seeking both comfort and convenience.
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Categories
Hotel with Swimming Pool
The hotel provides pool access for guests.

  Heated Pool    Indoor Pool  


Hotel with Indoor Pool
Featuring a heated indoor pool, this hotel provides a pleasant aquatic amenity for guests to enjoy during their stay.

Hotel with Heated Pool
This hotel features a heated indoor pool. Guests can also enjoy an outside balcony with a fireplace and sun loungers near the pool area.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
King Room - Non-Smoking Offering free Wi-Fi, this room provides a flat-screen cable TV, a desk and a seating area.

Queen Room with Two Queen Beds - Non-Smoking Offering free Wi-Fi, this room provides a flat-screen cable TV, a desk and a seating area.

King Studio Suite - Non-Smoking Offering free Wi-Fi, this studio provides a flat-screen cable TV, a desk and a seating area.

King Room with Sofa Bed - Non-Smoking The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking The quadruple room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Queen Studio Suite with Two Queen Beds - Non-Smoking The spacious studio provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.

Guest Reviews
7.6
Good
Location
Hampton Inn & Suites Pittsburgh Waterfront West Homestead is ideally situated, earning high praise from guests for its exceptional location. Nestled along the scenic riverside, the hotel offers beautiful views, making it a picturesque setting for visitors. The convenience factor is notable, with easy access to main roads that lead directly into the city, as well as close proximity to a plethora of restaurants and shops, perfect for those eager to explore local dining and shopping options. The hotel's location is especially favored for its suitability as a starting point for the Great Allegheny Passage trail, attracting those seeking outdoor adventures. Additionally, guests highlighted the abundance of free parking, further enhancing the convenience of the stay. The combination of great location and a warm breakfast adds to the delightful experience, while the friendly staff contributes to the pleasant atmosphere. Overall, the Hampton Inn & Suites Pittsburgh Waterfront West Homestead stands out as a prime choice due to its strategic position and warm hospitality.

Breakfast
At the Hampton Inn & Suites Pittsburgh Waterfront West Homestead, guests have plenty of praise for the hotel's breakfast offerings. Consistently described as fantastic, delicious, and wonderful, visitors appreciate the large variety and quality of options available each morning. The breakfast buffet not only offers a nice selection but also showcases different options daily, ensuring that guests have something new to enjoy throughout their stay. The breakfast is served from 6 to 10, accommodating early risers and those preferring a leisurely morning.

Guests highlight the staff as particularly friendly and helpful, contributing to an overall positive breakfast experience. The breakfast area is noted for being very clean, with the staff ensuring everything is completely stocked up daily. While some feedback indicates the quality could vary, the general consensus is one of satisfaction, with the hot breakfast being especially popular. Guests find the location convenient and appreciate the courtesy and dedication of the breakfast team, enhancing the overall stay at the hotel.

Rooms
Travelers visiting the Hampton Inn & Suites Pittsburgh Waterfront West Homestead will find a mix of experiences when it comes to the hotel rooms. The rooms are notably large and spacious, offering plenty of room to stretch out and relax. Guests frequently comment on the impressive riverfront views, adding a touch of natural beauty to their stay. The rooms are described as comfortable, and some even come with super comfortable beds, enhancing the overall experience.

The location is highly praised for its proximity to popular attractions like Kennywood and the Sand Castle, as well as a variety of restaurants and shops, making it a convenient choice for visitors.

However, maintenance issues appear to affect the experience for some guests. Common complaints include difficulties with door locks, outdated décor, musty odors, and inconsistent cleanliness. Some rooms were not cleaned thoroughly, with specific issues like stained carpets, uncomfortable pillows, and peculiar bed arrangements noted.

Despite these setbacks, many guests still express satisfaction with their stay, especially given the great views and ideal location. While some rooms may present challenges, the spaciousness and comfort offered continue to attract travelers looking for accommodation in the heart of Pittsburgh's waterfront.

Beds
The beds at the Hampton Inn & Suites Pittsburgh Waterfront West Homestead generally receive positive remarks for their comfort. Many guests found the beds to be very comfortable, with some expressing curiosity about the specific bedding used. The overall comfort of the beds seems to stand out, although a few comments note dissatisfaction with the pillows, describing them as deflated and non-supportive. Despite this, the beds themselves consistently earn praise for providing a good night's sleep, contributing to the overall positive experience in the clean and well-maintained rooms.

Cleanliness
The Hampton Inn & Suites Pittsburgh Waterfront West Homestead presents a mixed picture when it comes to cleanliness, as gleaned from various guest reviews. On the positive side, many guests have praised the rooms for being very clean and accessible, highlighting extremely clean environments and comfortable beds. The beauty of the river view has been a pleasant surprise for some, complementing the clean facilities and satisfactory complimentary breakfast.

However, a significant number of reviews highlight areas in urgent need of improvement. Some guests found showers less clean than expected, and various aspects of the hotel appeared dated, from old carpets to an outdated color scheme. More concerning were reports of unprepared rooms upon check-in, along with a few accounts of rooms smelling of smoke and suffering from dirt and maintenance issues. Instances of uncleanliness left guests uncomfortable, including dirty sheets, rooms stained with mysterious substances, and neglected pool maintenance. Despite some guests enjoying clean and pleasant stays, others have emphasized a pressing need for enhanced cleaning standards and renovation efforts to ensure consistent satisfaction across the board.

Staff
Guest reviews of the Hampton Inn & Suites Pittsburgh Waterfront West Homestead highlight the hotel's staff as a noteworthy aspect of their stay. The majority of guests appreciated the friendliness of the staff, with many describing them as amazing, helpful, and accommodating. Notable mentions include Madison, who was particularly friendly and attentive to guests' needs, and a refreshingly pleasant front desk attendant who left a positive impression upon check-in. The kitchen staff also received praise for being nice and informative, ensuring a pleasant breakfast experience. However, there are mentions of inconsistencies, with some describing interactions as unbothered or rude and noting occasional lapses in attentiveness throughout the hotel. Despite these few negative remarks, the general consensus underscores the staff as a key strength, contributing positively to the overall guest experience.

Pool
The Hampton Inn & Suites Pittsburgh Waterfront West Homestead offers a pool experience that many guests find to be a pleasant addition to their stay. Described as nice, really nice, and an added bonus, the pool seems to be a highlight for families, with children particularly enjoying it. The pool area's cleanliness is noted, and its proximity to event venues is convenient for guests looking for a quick swim before heading out. However, there are some areas for improvement, as the early closing time is inconvenient for some guests, and there have been occasional cleanliness issues and unexpected changes in the pool hours. Despite these minor drawbacks, the pool remains a popular feature for those visiting the hotel.


Yes, Hampton Inn & Suites Pittsburgh Waterfront West Homestead has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hampton Inn & Suites Pittsburgh Waterfront West Homestead.

Yes, Hampton Inn & Suites Pittsburgh Waterfront West Homestead welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites Pittsburgh Waterfront West Homestead.

Yes, Hampton Inn & Suites Pittsburgh Waterfront West Homestead has a gym.

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