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Summary of reviewsWerribee Motel and Apartments enjoys high praise for its strategic and convenient location, making it a top choice for travelers visiting local attractions such as Werribee Zoo and Werribee Park. Its proximity to shops, cafes and restaurants, as well as easy access to public transportation and ample parking, enhances its appeal. The motel's quiet residential setting allows for a peaceful stay, complemented by the cleanliness of the premises and the comfort of the beds.
The accommodations at Werribee Motel and Apartments are well-reviewed for their spaciousness, cleanliness and modern touches. Guests find the rooms and bathrooms adequately sized and comfortable with soft carpets and neatly arranged interiors contributing to a homely atmosphere. Although there are occasional mentions of minor issues like strong smells or non-functioning bathroom fans, the overall sentiment towards the rooms is positive, noting that they provide good value for money.
Cleanliness is generally well-regarded with particular commendations for the tidiness and comfort of the rooms. While some guests did note occasional lapses, such as unclean showers or dirty exterior areas, the majority of reviews reflect satisfaction with the room upkeep and amenities, including effective tea and coffee making facilities and good water pressure in the showers.
The staff at Werribee Motel and Apartments receive frequent accolades for their friendliness and helpfulness. Guests commonly report positive interactions with the front reception staff, who are noted for their welcoming attitude and willingness to accommodate special requests. Despite a few instances of perceived unprofessionalism, the staff are largely seen as a significant asset to the motel, contributing greatly to the overall pleasant experience.
Finally, the beds at Werribee Motel and Apartments are a highlight, often mentioned for their comfort. Guests appreciate the restful sleep provided by the clean and well-equipped rooms. While there were occasional comments about overly soft mattresses or thin pillows, the general consensus is that the bedding adds to the comfort and convenience of the stay.
In summary, Werribee Motel and Apartments earns high marks for its excellent location, clean and comfortable accommodations and friendly staff, making it a reliable choice for travelers seeking a pleasant and convenient stay. Show more
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Motel with Parking
Offering free parking, this property includes a large parking area suitable for trucks, trailers, and vans. Additionally, it provides free indoor parking that is well-lit, adding an extra layer of convenience and security. Designated disabled parking is available.
4-Star Motel
Offering both motel rooms and apartments, this accommodation provides flexibility for different travel needs. Guests can choose between shorter stays or longer-term options with self-catering facilities.
Accessible Motel
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? No
Answers last updated by Werribee Motel and Apartments
Standard Queen RoomIncludes a table and chairs, desk, microwave, refrigerator, toaster, tea/coffee making facilities and en suite bathroom.
Twin RoomIncludes a table and chairs, desk, microwave, refrigerator, toaster, tea/coffee making facilities and en suite bathroom.
Deluxe Queen RoomRefurbished and spacious room with table and chairs, desk, kitchenette facilities, microwave, toaster, tea/coffee facilities and a flat-screen TV with cable channels.
Two-Bedroom ApartmentThis apartment features 2 separate bedrooms, a large lounge/dining area, full kitchen with full-size refrigerator, and a private bathroom. The main bedroom and lounge area have flat-screen TVs with cable channels.
Family RoomFamily rooms consist of 2 rooms, with 1 queen-size bed in the 1st room and 2 single beds in the 2nd bedroom. Each room has its own flat-screen TV with cable channels. Also includes a microwave, toaster, refrigerator and tea/coffee making facilities.
Standard Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room has air conditioning, flat-screen TV with cable channels, pool views, as well as chocolate for guests. The unit has 3 beds.
Two-Bedroom Apartment - Weekly RateThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This apartment features a tea and coffee maker, a seating area, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 3 beds.
Guest Reviews
7.3
Good
Location
Werribee Motel and Apartments is highly praised for its excellent and convenient location, making it an ideal choice for various travelers. Guests appreciate its proximity to key attractions like the Werribee Zoo and Werribee Park, as well as its close vicinity to shops, cafes and restaurants. The motel is also noted for being easy to find, offering convenient access to public transportation with nearby Werribee train station and is situated in a quiet residential area, providing a peaceful stay.
The location is described as perfect for those visiting family in the area or needing quick access to the city center. Guests also highlight the cleanliness of the premises and the comfort of the beds. The motel's accessibility, including ample parking and ease of check-in and check-out processes, further enhances its appeal. Overall, its strategic location combined with the friendly staff and well-maintained facilities ensure a pleasant stay for visitors.
Rooms
Werribee Motel and Apartments offers a blend of spacious and clean accommodations, providing a good value for money. Guests commonly praise the rooms for their cleanliness, modern touches and comfortable beds. The spaciousness of both the rooms and the bathrooms is frequently highlighted, making for a homely and comfortable stay. The soft carpets and the fresh, neatly arranged interiors add to the pleasant atmosphere. Several reviews also commend the motel's superb location, being conveniently close to food trucks and dining options, enhancing the overall convenience.
However, there are isolated instances of issues such as strong smells, non-functioning bathroom fans and in some cases, a lack of free-to-air TV. Yet, the positive aspects, including clean and spacious rooms, friendly staff and ease of booking, stand out more prominently. Overall, Werribee Motel and Apartments is commended for providing a reliable and comfortable accommodation option, ideally situated for easy access to local amenities.
Beds
The beds at Werribee Motel and Apartments have generally received positive feedback from guests. Many reviewers have highlighted the comfort of the beds, contributing to a restful night's sleep. The rooms are noted for being very clean and well-equipped, providing everything needed for short to medium stays. Guests frequently mentioned that the rooms are spacious and quiet, further enhancing comfort. While there were a few comments about mattresses being overly soft or lacking support and some pillows being thin, the majority of feedback praised the beds for their comfort and convenience. Overall, the bedding at Werribee Motel and Apartments seems to be a strong point with numerous guests appreciating the comfy and clean accommodations.
Cleanliness
Werribee Motel and Apartments offers a mix of experiences based on its cleanliness. Many guests found the accommodations to be very clean with particular praise for the comfort of the bedding and the overall room tidiness. The rooms were described as spacious, comfortable and well-equipped with necessary amenities for a short to medium stay, including excellent tea and coffee making facilities and good water pressure in the showers.
However, some guests noted areas for improvement, mentioning unclean showers upon check-in, chewed bubble gum on the door and dirty bathroom and fridge walls. The exterior parking area also occasionally showed signs of neglect with leaves and garbage.
Despite these occasional lapses, the majority of the reviews reflect a positive experience, highlighting the cleanliness and comfort of the rooms and the friendliness of the staff. The superb location close to Werribee center is an added convenience for guests.
Staff
The staff at Werribee Motel and Apartments are frequently praised for their friendliness and helpfulness. Many reviews highlight the excellent service provided by the team with specific mentions of the front reception staff being fantastic and welcoming. Guests commonly describe the staff as very pleasant, nice and willing to go the extra mile, such as accommodating early check-in requests and booking transportation. The reception staff, in particular, are noted for being personable and supportive, contributing significantly to the overall positive experience of the visitors. However, a few reviews mention instances of unprofessionalism and unhelpfulness from certain staff members, indicating some variability in service quality. Despite these occasional issues, the general consensus portrays the staff as a major asset to the motel, known for their friendly demeanor and customer-oriented approach.
No, Werribee Motel and Apartments doesn't have any pool.
No, a spa isn't available at Werribee Motel and Apartments.
No, Werribee Motel and Apartments doesn't allow dogs.
Yes, parking facilities are available at Werribee Motel and Apartments.
No, Werribee Motel and Apartments doesn't have a gym.