4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Rosengarten, advertised as a four-star establishment, has drawn mixed reviews from guests regarding its facilities and services. Visitors frequently note discrepancies in the hotel's star rating, often feeling it aligns more closely with a three-star hotel. The absence of amenities like a minibar and bidets in the bathrooms suggests a deviation from typical four-star standards.
The service experience is notably mixed, with the staff described as friendly yet lacking the professionalism expected of a four-star hotel. Instances of unprepared and, at times, rude conduct have been reported. Additionally, certain guests were inconvenienced by a disruption during adults-only spa hours.
Despite these concerns, some guests express that the hotel resembles a superior three-star property, hinting at its potential to meet higher standards with necessary improvements. Overall, while the reviews highlight several areas needing attention, there is an underlying acknowledgment of the hotel’s potential to achieve the four-star rating it aspires to.
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