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Summary of reviewsUSA Inn enjoys an excellent reputation for its prime location and exceptional service, making it a favorite among guests. Situated conveniently close to Wells Beach and a diverse range of dining options, the hotel is ideal for beach enthusiasts and food lovers. Its accessibility to local amenities and attractions allows guests to easily explore the vibrant surroundings. Most visitors find walking to the beach and nearby restaurants effortlessly convenient, further enriched by the friendly staff and clean environment that contribute to a welcoming stay.
The rooms at USA Inn are frequently praised for their cleanliness and comfort, with many guests noting their spaciousness and modern appeal, thanks to features like laminate floors and metal platform beds. While some minor updates could enhance the experience, satisfaction with the rooms is generally high due to their comfortable setup and functionality. Although some rooms have undergone stylish renovations, the occasional maintenance issue in bathrooms has been noted, but does not overshadow the overall positive feedback.
Cleanliness remains a standout feature, with guests often highlighting the immaculate condition of both the rooms and the hotel premises, including parking areas. The hotel staff consistently receive acclaim for their friendliness and hospitality, with exceptional service making a distinct impact on guests' experiences. While internet connectivity can be a challenge, with unreliable WiFi requiring proximity to the office for a decent signal, this does not detract significantly from the overall experience.
Comfortable bedding is another highlight, with many guests enjoying restful nights on the large and cozy beds, though a few have had differing experiences. Overall, USA Inn is recognized as a well-maintained, friendly, and conveniently located establishment, ideal for visitors prioritizing cleanliness and proximity to local attractions. Show more
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Motel with Parking
This motel offers free WiFi and free self parking for guests.
Accessible Motel
Room Types
Deluxe Queen RoomThe double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Deluxe King RoomThe double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
King Room with BalconyThe double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
Nestled in a prime setting, USA Inn boasts an enviable location that consistently garners praise from its guests. Perfectly situated for beach lovers and food enthusiasts alike, the hotel offers easy access to Wells Beach and a wide array of nearby restaurants, grocery stores, and pharmacies. Its convenient proximity to various amenities and attractions makes it an ideal spot for those wanting to explore or simply relax by the ocean. Guests appreciate the ease of walking to key destinations, with many highlighting the effortless access to the beach and local dining options. The location not only promises convenience but also delivers value, allowing visitors to fully immerse themselves in the vibrant surroundings. The staff's friendly nature and the overall cleanliness further enhance the experience, ensuring a welcoming stay at this well-located hotel.
Rooms
Located within a short walking distance to both the beach and stores, USA Inn boasts rooms that consistently impress with their cleanliness and comfort. Many guests found the accommodations to be surprisingly spacious, with modern touches like laminate floors and metal platform beds adding to the contemporary feel. The beds are notably comfortable, with several reviews highlighting the king size bed as particularly cozy.
The hotel offers ground level rooms, which guests appreciated for their proximity to facilities such as the ice machine and parking area. Some rooms have been recently renovated, featuring stylish updates like the absence of carpeting for a fresher aesthetic. The bathrooms, while clean and functional, received mixed feedback regarding their size and the occasional maintenance issue.
Reception services and overall customer care were well-regarded, contributing to a positive welcoming atmosphere. Although certain elements like room-darkening shades and updated shower fixtures could enhance the stay further, overall satisfaction is high with the rooms meeting guests' fundamental needs for a comfortable and tidy experience.
Beds
The beds at USA Inn receive a mix of feedback from guests, with many praising them for their comfort and cleanliness. Phrases like comfortable bed, large and comfortable bed, and super comfy bed & pillows highlight the positive experiences of numerous visitors, who often find the beds surprisingly comfy. There is a mention of king size beds being comfortable and not lumpy, which adds to the favorable impressions. However, there are a few criticisms, with some guests describing the beds as hard or uncomfortable, comparing them to cardboard. Overall, while many guests find the beds at USA Inn to be restful and well-maintained, some visitors did have contrasting experiences.
Cleanliness
The USA Inn is consistently praised for its cleanliness, providing an inviting atmosphere for guests looking for a comfortable stay. Numerous reviews highlight the clean and tidy rooms, often exceeding expectations in terms of spaciousness and presentation. Many guests appreciated the combination of laminate floors and metal platform beds, which contribute to the neat appearance and modern feel of the accommodation. The facility itself is described as very clean, extending from the rooms to the easy parking areas, reinforcing a sense of care and maintenance throughout the premises.
While the rooms are undoubtedly a strong point, the helpfulness of the staff adds to the positive experience, ensuring a smooth and welcoming check-in process. Although the absence of breakfast is noted, the cleanliness of the rooms, including bathrooms, remains a focal feature that guests value. There are minor references to dated decor in some parts, yet the priority focus appears to be on the immaculate condition of the rooms.
Moreover, the inn's strategic location close to the beach is recorded as a practical advantage, appealing to travelers prioritizing proximity to local attractions. However, unrelated to cleanliness, a few comments suggest mixed feelings about future stays due to reasons not explicitly tied to the cleanliness aspect. Overall, the cleanliness of the USA Inn receives high marks from guests, making it a dependable choice for visitors seeking a hygienic and well-maintained environment.
Staff
Visitors to USA Inn frequently praise the hotel's staff for their exceptional friendliness and dedication. Guests report consistently positive interactions with front desk personnel, describing them as accommodating, welcoming, and quick to address requests and needs. Many reviews highlight the staff's courteous and professional demeanor, with several guests noting that the positive interactions with the staff were the best part of their visit.
A particularly mentioned team member named Vi receives commendation for being accommodating, communicative, and going above and beyond expectations. While most feedback is highly positive regarding customer service, there are a few comments about dissatisfaction, particularly with managerial interactions. However, the overall sentiment is overwhelmingly favorable, portraying USA Inn staff as a pivotal element in ensuring a comfortable stay, complemented by clean rooms and favorable rates.
Wi-Fi
When planning a stay at the USA Inn, it's important to have clear expectations about the WiFi service. Travelers have consistently noted challenges with internet connectivity throughout their stays. Access to WiFi is generally unreliable, with many guests pointing out difficulties in connecting within their rooms. The service often requires guests to be near the office to achieve any signal, and even then, the connection can be inconsistent and weak. These reviews suggest that if WiFi access is a crucial part of a traveler's needs, it might be worth considering alternative accommodations or preparing for limited connectivity during the stay.