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Summary of reviewsPark Inn by Radisson, Thornton is well-regarded for its prime location, offering accessibility and convenience to travelers. Positioned strategically off the highway, guests appreciate the ease of travel and proximity to major routes and local amenities. This advantageous location, combined with regular police patrols, ensures both convenience and a sense of security for visitors.
The experience with the rooms is somewhat varied, with some guests enjoying the aesthetic appeal of renovated spaces, although they are noted to be on the smaller side. However, there are notable concerns regarding cleanliness and amenities, with reports of dirty rooms, unpleasant odors, and a lack of basic amenities such as refrigerators and microwaves. Despite some rooms meeting standards, there is a call for overall improvements in room maintenance and quality.
Cleanliness appears to be a significant concern, with numerous guests commenting on issues such as dirty and smelly rooms, sticky floors, and mold. These problems extend to common areas like the pool, suggesting a need for a thorough cleaning and enhanced maintenance efforts.
Nevertheless, the staff at Park Inn by Radisson, Thornton garners positive reviews, with many guests highlighting their friendliness and helpfulness. The front desk staff, particularly Naomi, are often praised for creating a warm and welcoming atmosphere, contributing positively to the guest experience. While there are occasional reports of lapses in service quality, the general consensus is that the staff strives to ensure guests feel comfortable and well-cared for during their stay.
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