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Summary of reviewsHotel Niedźwiadek, nestled in the heart of Kashubia, offers an enchanting spot with stunning lake views and lush green surroundings. The serene, picturesque location provides an ideal retreat for those seeking peace and a connection with nature, augmented by a range of hiking and biking opportunities. Its proximity to various local attractions, including a lookout tower, beach and rope park, adds to the enjoyment of guests, making it a good base for exploring the broader Bory region. Visitors appreciate the hotel's well-maintained infrastructure and amenities, including an on-site swimming pool, gym, spa, restaurant and a large, free parking area that aids convenience.
The breakfast experience at Hotel Niedźwiadek has earned high praise for its variety, taste and freshness, bolstered by the inclusion of live piano music that enhances the morning ambiance. Guests enjoy the rich and varied buffet, though some have noted that improvements could be made concerning coffee quality and ensuring prompt replenishment of popular items. Dinner at the hotel is similarly well-regarded with many applauding the quality and taste of the food and the enjoyable atmosphere created by live music. The restaurant's friendly service and specific well-received dishes contribute to a memorable dining experience.
Room experiences are mixed; guests often highlight clean and comfortable beds with some rooms offering spaciousness and nice views. There are, however, noted issues with room size variation, maintenance glitches and soundproofing. Some rooms require updates and better ventilation and improvements could be made in the booking process to avoid discrepancies. Despite these challenges, the accommodations are generally cozy and well-kept, adding to the hotel's overall pleasant ambiance.
Cleanliness in Hotel Niedźwiadek generally receives positive feedback with many guests acknowledging the well-maintained rooms and facilities. Yet, there are occasional criticisms regarding specific areas needing more thorough cleaning and better maintenance. The friendliness and attentiveness of the staff add to the positive atmosphere, though some reviews mention the need for more consistent and deep cleaning practices.
The hotel's staff is commended for being helpful, friendly and professional, significantly enhancing guest experiences. From the polite demeanor of the reception to the courteous service in the restaurant, the staff's quality service is a frequently noted highlight. The spa area also draws generally favorable reviews for its pleasant atmosphere and clean facilities, though guests would appreciate more consistent availability of services and clear communication regarding extra fees.
Guest feedback on WiFi is largely negative with consistent complaints about the weak connection and the need for daily updated passwords detracting from the overall experience. The pool, while generally appreciated for its warmth and suitability for various seasons, has mixed reviews regarding maintenance and temperature consistency.
Hotel Niedźwiadek is a family-friendly destination, offering a great environment for children and pets along with a variety of attractions like playgrounds and a ropes course. Many guests commend the hotel’s efforts to provide a welcoming atmosphere for families, although there are mentions of small room sizes and safety concerns around the pool area.
In summary, Hotel Niedźwiadek offers a tranquil and picturesque retreat with a commendable service culture, extensive amenities and a family-friendly environment, despite some areas needing improvement in rooms, WiFi connectivity and consistent maintenance. Show more
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Categories
Family Friendly Hotel
Listed as a family-friendly hotel, it provides a welcoming environment for families. The hotel is known for its comfortable accommodations.
Hotel with Swimming Pool
Features an outdoor swimming pool, a professional spa center with cosmetic treatments and massages, a gym, and a complex of saunas. It also offers recreational activities like tennis and volleyball.
Indoor Pool Outdoor Pool
3-Star Hotel
Located in a natural setting, this hotel offers a pool and is pet-friendly. It provides a relaxing environment with essential amenities, suitable for travelers looking for a comfortable retreat.
Hotel with Outdoor Pool
This hotel is listed among properties offering an outdoor pool. While further details on the pool are not available, its mention confirms the presence of this desired facility for guests.
Hotel with Indoor Pool
This hotel features an indoor swimming pool, a spa and wellness center, and a sauna, providing comprehensive relaxation and recreation options. It also has both indoor and outdoor pool.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Tennis Courts
Room Types
Standard Twin RoomFeatures a bathroom with shower and free toiletries, as well as a TV.
Studio RoomSome studios have a view of the lake. There is a fold-out armchair, a TV, as well as a private bathroom with shower and free toiletries.
Comfort Twin RoomA room with a TV, a sofa, a telephone and a private bathroom with shower and free toiletries.
ApartmentSpacious and air-conditioned duplex apartment with a large terrace, a sauna and a bath in the bathroom.
ChaletFeaturing a private entrance, this chalet consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchen. The chalet also offers a barbecue. Boasting a terrace with garden views, this chalet also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 4 beds.
Two-Bedroom ChaletBoasting a private entrance, this chalet comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with lake views, this chalet also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 5 beds.
Guest Reviews
7.9
Good
Location
Nestled in the heart of Kashubia, Hotel Niedźwiadek charms visitors with its picturesque and serene location, seamlessly blending into its natural surroundings. The hotel is beautifully situated right by a lake, offering stunning views and a peaceful retreat away from the hustle and bustle of city life. It's surrounded by lush greenery and forests, making it a perfect spot for outdoor activities such as hiking and biking.
Guests are particularly fond of the hotel's proximity to various attractions, including bathing spots, a lookout tower, a beach and a rope park. The area is well-maintained and offers a range of recreational facilities to ensure an enjoyable stay. The hotel's location makes it an excellent base for exploring the broader Bory region, allowing visitors to soak in the serene and scenic beauty.
The tranquil environment is complemented by a quiet neighborhood, ensuring a peaceful ambiance that is perfect for relaxation. Even in winter, the location transforms into a fairy-tale setting, offering beautiful, picturesque views that make the stay enjoyable year-round.
Additionally, the hotel's infrastructure and amenities receive positive remarks with guests appreciating the on-site swimming pool, gym, spa and restaurant. The large free parking area adds to the convenience, making it accessible and practical for travelers.
Overall, the superb location of Hotel Niedźwiadek, combined with its beautiful surroundings and abundant amenities, makes it a delightful destination for both short getaways and extended holidays.
Breakfast
Hotel Niedźwiadek offers a breakfast experience that has garnered significant praise from guests. The buffet is described as rich, varied and abundant, featuring both hot and cold options that appeal to diverse tastes. Many reviews highlight the deliciousness and freshness of the food with local products and savory, sweet dishes making it to the table.
One unique touch that adds to the pleasant ambiance is the presence of live piano music, which many guests found relaxing and enjoyable. This feature, combined with the beautiful surroundings, creates a memorable dining atmosphere in the morning. Numerous guests commend the hotel for its varied and plentiful breakfast selection, noting that everyone can find something they like, making it suitable for different preferences.
However, there are a few critiques. Some guests felt that the breakfast coffee was weak and that the early start time could be adjusted to an earlier hour. A handful also mentioned issues with the quality and variety on certain days and noted occasional lapses in replenishing popular items.
Overall, the breakfast at Hotel Niedźwiadek is typically praised for its variety, taste and the delightful touch of live music, making it a generally well-regarded aspect of the guest experience.
Dinner
Hotel Niedźwiadek’s dining experience is marked by overwhelmingly positive feedback, particularly highlighting the quality of the food and the atmosphere. Guests frequently mention that the food is delicious with the restaurant consistently serving tasty dishes. Live music, including piano performances, creates a unique and enjoyable atmosphere that enhances the dining experience. The restaurant offers great meal options, though some note that the menu could be more diverse and the interior warmer. While there are occasional criticisms about specific meals and menu limitations, the majority of guests felt that the food was very good with particular praise for specific dishes such as chicken broth, broccoli cream soup and chicken steak. Additionally, the restaurant maintains a friendly and pleasant service, further contributing to a positive dining atmosphere. Despite minor drawbacks, the high-quality cuisine and live music make dining at Hotel Niedźwiadek a memorable experience.
Rooms
Hotel Niedźwiadek offers a mixed bag when it comes to room experiences with several positive aspects complemented by some areas that need improvement. The standout positives include consistently clean rooms and comfortable beds, which are essential for a good night's sleep. Guests frequently appreciate the spaciousness of some rooms with mentions of large, comfortable and even well-decorated spaces that come with nice views and amenities like infrared saunas and terraces.
However, the reviews also indicate that room sizes can vary significantly with many guests finding the double rooms to be notably small and, in some cases, almost claustrophobic. While cleanliness is a highlight, maintenance issues such as poorly mounted locks, broken flushes and thin walls that allow noise to travel are recurrent themes. Some rooms are in need of a refresh and better ventilation to improve overall comfort.
The hotel’s booking process and room descriptions could also use some tweaking, as several guests noted difficulties and inaccuracies in their reservations. Despite these drawbacks, the cozy and well-kept nature of the accommodations, combined with the picturesque surroundings, make Hotel Niedźwiadek a generally pleasant place to stay, provided one manages expectations regarding room size and soundproofing.
Beds
'Hotel Niedźwiadek' presents a mixed picture when it comes to its beds with a significant number of guests praising the comfort. Many highlight that the beds are comfortable with several reviews noting comfortable mattresses and even very comfortable beds. Large, soft beds and clean bedding also received positive remarks, contributing to an overall sentiment of coziness and warmth, especially with the addition of thick, heavy winter blankets.
However, not all feedback is favorable. Some guests found the beds too soft with mattresses described as sagging or uncomfortably springy. There were also instances of small or separated beds causing inconvenience. A few reviews mentioned issues with cleanliness, such as stained towels, dusty bedding and not freshly washed linen, which detracted from the overall experience. Despite these drawbacks, the hotel does manage to make some guests feel content with well-prepared and comfortable sleeping arrangements.
Cleanliness
Hotel Niedźwiadek presents a mixed impression regarding its cleanliness. Guests frequently noted that many of the rooms were clean and the beds comfortable. Several reviews emphasized that the hotel was very clean overall with clean rooms and well-maintained facilities being a common positive point. Some guests highlighted the smiling and attentive staff, which added to their satisfaction.
However, there were also notable criticisms regarding the cleanliness of specific areas within the hotel. Issues such as dusty tables, stains on walls and hair from previous guests in the bathroom were mentioned. Several reviews pointed out black mold in the grout and cobwebs on the ceilings, while dirty soap dispensers and counters were additional complaints.
Maintenance issues, such as a non-working TV and insufficient staff to address cleaning and service demands, were also a concern for some visitors. Some rooms were described as musty with a wet sock scent or dust and dirt visible, indicating that more thorough and consistent cleaning is needed. Despite these drawbacks, many visitors appreciated the clean state of their rooms upon arrival and noted that the surroundings, including the beautiful views, contributed positively to their stay.
Staff
Hotel Niedźwiadek has garnered praise for its commendable staff, frequently described as very friendly, helpful and professional. Guests noted the consistently polite demeanor and the courteous approach of the team, contributing to an overall friendly and inviting atmosphere. The service, especially at the restaurant, often received accolades for its quality and friendliness with several guests singling out the reception and waitstaff for their exceptional helpfulness. The team is knowledgeable with some highlighting the chef's expertise in local cuisine. While a few reviews mentioned inexperienced or insufficient staffing and certain service areas needing improvement, the predominant sentiment reflects a highly positive experience with the hotel's staff.
Wi-Fi
Guests of Hotel Niedźwiadek have expressed several concerns regarding the WiFi service. The most frequent issues noted include the lack of WiFi in the rooms and the overall weak connection when available. Many visitors experienced difficulty with Wi-Fi that either did not work properly or failed to provide internet access entirely. An additional inconvenience mentioned is the hotel's policy requiring guests to obtain a new WiFi password from the reception each day. Overall, the WiFi service at Hotel Niedźwiadek has left several guests dissatisfied due to these recurring issues.
Spa
Hotel Niedźwiadek's spa area has received mixed but generally positive feedback from its guests. The facilities are noted for being clean and located in very pleasant surroundings with a nice swimming pool that guests seem to enjoy. The services provided are excellent, enhancing the overall spa experience for many visitors.
However, there are some areas of concern. The availability of spa services can be limited, particularly outside of peak season and during winter. Guests pointed out that while the sauna and jacuzzi are available, they come with additional fees—a surprise to some that should be better communicated, especially at check-out. Another point raised was that the receptionist, although friendly, may not always be present, leading to a potential lack of service.
Despite these issues, guests continue to appreciate the overall ambiance and the specific treatments offered, which can make for a highly satisfying experience when fully operational. Bathrobes are available for a fee, which some might find inconvenient. The hotel could benefit from ensuring all spa services are consistently available and clearly communicating any extra charges to enhance the guest experience further.
Gym
Hotel Niedźwiadek offers a gym with attractive infrastructure, featuring great amenities that include a pool with various attractions. However, some guests felt that the exercise rooms were insufficient and that the range of facilities was somewhat limited. Adding music to the gym environment might enhance the experience further.
Pool
Hotel Niedźwiadek features a swimming pool that is widely regarded as a fine addition to the hotel’s amenities. Guests appreciate the pool's suitability for winter trips and its refreshing appeal during hot weather. Warm water in the pool receives a positive nod from several visitors, enhancing their swim experience. However, there are frequent mentions of cold water in the jacuzzi area and some lapses in equipment maintenance, such as broken pool jets and a diving board in need of repairs.
Another point raised is the inconsistent pool temperatures with some mentioning that the pool could be warmer to accommodate children. Accessibility to the pool is noted as favorable, though the hours of operation, particularly on Sundays and Mondays, seem restrictive for some guests. The pool's cleanliness and maintenance receive mixed reviews with some guests reporting stains on towels and cobwebs near the lobby.
Overall, while the Hotel Niedźwiadek's pool offers a generally pleasant experience with its warm, inviting water and suitability for different seasons, improvements in maintenance and addressing temperature concerns could make it even better.
Parking
Hotel Niedźwiadek offers a generally favorable parking experience for guests with many highlighting its large, free parking lot. The convenience of parking right next to cottages enhances the ease of access. While there are some mentions of limited parking space, the overall consensus indicates that the number of available spots is usually sufficient. Guests also suggest that the hotel could benefit from updated chargers for electric vehicles.
Family
Hotel Niedźwiadek appears to be a prime destination for families, particularly those with children and even pets. Guests often highlight the wide range of activities and attractions designed to entertain young ones, including multiple playgrounds and a ropes course. One family-friendly touch noted in the reviews is the presence of family-friendly games in the rooms, demonstrating the hotel's focus on creating a welcoming environment for kids.
The hotel also receives praise for its overall family-friendly atmosphere, which extends to the pet-friendly policies, allowing families to bring their furry friends along. The various attractions and amenities cater well to families looking for a well-rounded, enjoyable stay.
However, while many aspects of the hotel receive glowing reviews, there are areas needing improvement. The rooms have been described as claustrophobic and the pool, though appreciated for its warm water, lacks necessary security measures. Additionally, minor details such as the need for mini-golf maintenance after rainfall and the desire for background music in certain areas were noted.
Despite these points for improvement, the hotel is largely celebrated for its family-centric offerings, making it an excellent choice for a short family trip. The combination of a nice family atmosphere, numerous child-friendly attractions and the flexibility to accommodate pets paints a picture of a well-rounded, inviting destination for families seeking a getaway.
3 Star
Hotel Niedźwiadek with its three-star rating, generally meets guests' expectations satisfactorily. Many have found the hotel to be fulfilling for its rating category. However, some guests feel the amenities and services fall short of the typical three-star standard, citing the absence of kettles in rooms as a notable inconvenience. While breakfasts receive appreciation, there are suggestions that the overall experience could be enhanced to better align with what is typically expected from a hotel in this star category. Nonetheless, for a three-star establishment, most guests consider their stay pleasing and worthwhile.
Indoor Pool
The indoor pool at Hotel Niedźwiadek receives generally positive feedback from guests. Notably, it is described as nice, well-maintained and often less crowded, providing a relaxing experience. The pool's warm water makes it especially appealing for winter trips, offering a comfortable escape from the cold. While some reviews mention occasional issues with colder water, the jacuzzi area is consistently noted for its pleasant temperature. Overall, the pool facilities at Hotel Niedźwiadek contribute positively to the guest experience.
Yes, Hotel Niedźwiadek has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Niedźwiadek.
Yes, Hotel Niedźwiadek welcomes dogs.
Yes, parking facilities are available at Hotel Niedźwiadek.