SpringHill Suites by Marriott Chicago Waukegan/Gurnee
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSpringHill Suites by Marriott Chicago Waukegan/Gurnee is highly praised for its prime location and accommodating amenities. Its convenient proximity to the Great Lakes Naval Base makes it a popular choice for Navy PIR families, while easy access to Six Flags and various dining and shopping options appeals to leisure travelers. This strategic positioning caters well to both business and leisure guests.
The breakfast offerings are generally well-received, with guests appreciating the variety and quality of the hot and cold food options. While there are suggestions for improvements in diversity and freshness, the breakfast area is noted for being well-organized, with the coffee bar receiving particularly positive comments.
Rooms at the hotel are spacious and comfortable, ideal for family gatherings and relaxation. Visitors frequently commend the cleanliness and thoughtful design, with any cleanliness issues being promptly addressed by attentive staff. The accommodations provide ample space and ease for hosting, contributing to a pleasant stay.
Cleanliness reviews are mixed; many guests highlight the hotel's cleanliness and comfort, complimenting the friendly staff for maintaining a welcoming environment. Although some areas show variability in housekeeping standards, with occasional issues such as mold and worn-out furniture being noted, the overall feedback emphasizes the hotel's clean and well-maintained facilities.
The staff at SpringHill Suites by Marriott Chicago Waukegan/Gurnee is frequently praised for their professionalism and friendliness. Their accommodating nature and courteous service significantly enhance the guest experience, despite occasional mentions of understaffing or rudeness. The staff's supportive approach remains a strong point of the hotel, contributing to an overall positive atmosphere.
In summary, SpringHill Suites provides a favorable experience for guests, driven by its strategic location, accommodating facilities, and commendable staff service, despite a few areas for improvement.
Categories
The breakfast offerings are generally well-received, with guests appreciating the variety and quality of the hot and cold food options. While there are suggestions for improvements in diversity and freshness, the breakfast area is noted for being well-organized, with the coffee bar receiving particularly positive comments.
Rooms at the hotel are spacious and comfortable, ideal for family gatherings and relaxation. Visitors frequently commend the cleanliness and thoughtful design, with any cleanliness issues being promptly addressed by attentive staff. The accommodations provide ample space and ease for hosting, contributing to a pleasant stay.
Cleanliness reviews are mixed; many guests highlight the hotel's cleanliness and comfort, complimenting the friendly staff for maintaining a welcoming environment. Although some areas show variability in housekeeping standards, with occasional issues such as mold and worn-out furniture being noted, the overall feedback emphasizes the hotel's clean and well-maintained facilities.
The staff at SpringHill Suites by Marriott Chicago Waukegan/Gurnee is frequently praised for their professionalism and friendliness. Their accommodating nature and courteous service significantly enhance the guest experience, despite occasional mentions of understaffing or rudeness. The staff's supportive approach remains a strong point of the hotel, contributing to an overall positive atmosphere.
In summary, SpringHill Suites provides a favorable experience for guests, driven by its strategic location, accommodating facilities, and commendable staff service, despite a few areas for improvement.
Family Friendly Hotel
Offers spacious suite accommodations and amenities suitable for families, including a pool and complimentary breakfast. It is conveniently located near Gurnee Mills and Six Flags Great America.
Hotel with Parking
This hotel offers complimentary private and self-parking for guests. It provides notable accessibility with wheelchair-accessible parking, including 5 on-site accessible parking spaces, ensuring convenience for all visitors.
3-Star Hotel
The hotel offers spacious suites with modern amenities and separate spaces to work and relax. It is close to attractions like American Place Casino and Naval Station Great Lakes.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
SpringHill Suites by Marriott Chicago Waukegan/Gurnee offers a prime location that has been praised by guests for its convenience and accessibility. The hotel is ideally positioned for those visiting the Great Lakes Naval Base, making it particularly appealing for Navy PIR families attending graduation ceremonies. Additionally, its proximity to Six Flags provides an excellent option for leisure activities. Guests appreciate the convenience of being near a variety of restaurants and shopping options, enhancing the overall appeal of the location. The combination of these factors makes it a well-regarded choice for both business and leisure travelers.
The breakfast experience at SpringHill Suites by Marriott Chicago Waukegan/Gurnee receives mixed reviews from guests. Many guests appreciate the wide variety and completeness of the breakfast options, enjoying the good mixture of hot and cold food available. The breakfast area is frequently described as nice and well-organized, complementing the pleasant start to the day. The coffee bar also receives positive remarks for being awesome. Despite these highlights, some guests note areas for improvement, mentioning that the offerings could be more varied and less repetitive, with a preference for fresher options over industrial packaged items. Despite these few criticisms, many guests find the breakfast to be well-executed and satisfying overall.
The SpringHill Suites by Marriott Chicago Waukegan/Gurnee offers spacious and thoughtfully designed accommodations, ideal for families visiting Navy PIR. Each room is generously sized, providing plenty of space for relaxation and gatherings with loved ones. Guests frequently mention the cleanliness and comfort of the rooms, noting that they are well-maintained and conducive to a pleasant stay. The small living area included in each room adds an extra layer of ease for hosting and enjoying time with family and friends. While there have been occasional issues with room cleanliness, the staff is attentive and quick to resolve any concerns, ensuring that guests have a satisfactory experience. Overall, the combination of size, layout, and helpful service makes this hotel a great choice for those needing spacious accommodations in the area.
The SpringHill Suites by Marriott Chicago Waukegan/Gurnee receives mixed feedback regarding its cleanliness. Many guests highlight the hotel as clean and comfortable, noting that it is well-maintained overall. Several reviews praise the staff for being friendly, enhancing the welcoming atmosphere of the hotel. Positive mentions describe the property and rooms as very clean, indicating that some visitors found the cleanliness satisfactory. However, there are notable concerns about certain aspects; some guests encountered unclean areas, visible mold in showers, and issues with room maintenance, such as worn-out furniture and instances where rooms were not cleaned during their stay. This indicates variability in the housekeeping standards, suggesting that while some areas excel, improvements could be made in consistency to ensure a uniformly pristine experience for all guests.
At SpringHill Suites by Marriott Chicago Waukegan/Gurnee, visitors frequently remark on the commendable conduct of the staff. Guests note the team's professionalism and friendliness, contributing significantly to a welcoming atmosphere. The staff are often described as super friendly and helpful, ensuring that many guests have a positive experience during their stay. Their courteous disposition is further highlighted by individual actions, such as accommodating specific requests like swapping out cream cheese. While most reviews reflect a high level of satisfaction with the staff, there are occasional mentions of the team being short-staffed or instances of rudeness. Overall, however, the prevailing sentiment emphasizes the staff's incredible friendliness and supportive nature.
Location Show Map
Location
Breakfast
Rooms
Cleanliness
Staff
Yes, SpringHill Suites by Marriott Chicago Waukegan/Gurnee has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at SpringHill Suites by Marriott Chicago Waukegan/Gurnee.
No, SpringHill Suites by Marriott Chicago Waukegan/Gurnee doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites by Marriott Chicago Waukegan/Gurnee.
No, SpringHill Suites by Marriott Chicago Waukegan/Gurnee doesn't have a gym.
Location Show Map
More Options
