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Summary of reviewsAspen Village is celebrated for its outstanding location in the heart of Waterton, providing guests with convenient walking access to shops, restaurants, the lake, nature trails and the vibrant downtown area. The scenic views of mountains and the lake further enhance the appeal of staying here. The cleanliness and comfort of the accommodations receive consistent praise, offering spotless and spacious rooms that are ideally suited for families and groups.
While the breakfast offerings present a mixed experience with some guests appreciating the inclusion while others note its absence, the dining options nearby receive high marks. Guests enjoy discounts at Vimy's and local restaurants, making dining both convenient and affordable.
The rooms at Aspen Village are widely appreciated for their cleanliness, spaciousness and practical amenities such as microwaves, fridges and coffee machines. Recently renovated rooms with modern interiors add to the positive experience. However, the lack of air conditioning and occasional noise issues are points of concern.
Guest reviews frequently commend the friendly and efficient staff, contributing to a warm and welcoming stay. The professionalism and helpfulness of the reception and housekeeping teams are highlighted as significant positive aspects of the guest experience.
WiFi connectivity at Aspen Village is described as mostly stable and high-speed in some areas, though there are mentions of inconsistent connections. Parking is noted as convenient, ample and free, enhancing the overall ease of access for guests.
Families find Aspen Village particularly appealing, thanks to spacious family rooms and activities suitable for children. The hotel’s proximity to Craving Lake and other attractions makes it an ideal choice for family getaways.
In conclusion, Aspen Village is a highly recommended option for travelers seeking a comfortable, clean and centrally-located accommodation with friendly staff and convenient amenities, despite some minor areas for improvement. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Room Types
Standard Double RoomThe spacious double room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV. The unit has 2 beds.
Standard Double or Twin RoomThe spacious twin/double room features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Deluxe King RoomThe fireplace is a top feature of this double room. The spacious double room features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. This double room provides heating and a flat-screen TV. The unit has 1 bed.
Deluxe Double RoomThe fireplace is the standout feature of this double room. The spacious double room features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This double room features a dining area, heating and a flat-screen TV. The unit has 2 beds.
Deluxe Queen Studio This studio features a fireplace. The studio features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. This studio has a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
Deluxe Family RoomThis family room's special feature is the fireplace. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious family room provides a private entrance, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 3 beds.
Deluxe Double or Twin RoomThis twin/double room provides a fireplace. The spacious twin/double room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This twin/double room features a dining area, a wardrobe, a flat-screen TV and outdoor furniture. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Aspen Village boasts an impressive location that is frequently praised by its guests. Nestled in the heart of Waterton, this hotel provides an ideal base for exploring the town and its scenic surroundings. Guests highlight the exceptional proximity to local amenities, including shops, restaurants, the lake and recreational activities. The convenience of walking access to everything is unanimously appreciated with visitors enjoying easy strolls to the park, nature trails and vibrant downtown area.
The hotel's central position offers stunning views of the mountains and lake, enhancing the overall stay experience. Cleanliness and comfort are also recurring themes, contributing to the value of the accommodation. Despite varying opinions on the exterior's appeal, the interior comforts and location make Aspen Village a leading choice for travelers looking to immerse themselves in the charm of Waterton.
Breakfast
Aspen Village presents a mixed experience when it comes to breakfast offerings. Although some guests highlighted that breakfast was included and praised the excellent breakfast table, many mentioned the absence of breakfast service as a notable downside. The availability of breakfast was a point of contention with several guests expressing that it would have enhanced their stay, especially given the limited breakfast and lunch options in town. Despite this, additional amenities such as a second comfy chair in the room were noted positively. However, the lack of air conditioning in the King suite and other rooms was a point of concern, particularly during hot summer days. These details provide a comprehensive overview of guest experiences regarding breakfast at Aspen Village.
Dinner
Aspen Village offers convenient access to an excellent dining experience with a highly praised restaurant nearby. Guests appreciate the added benefit of a discount card for meals at Vimy's, along with vouchers giving 10% off at local restaurants. The hotel’s central location places it within a block of all town amenities, making dining out easily accessible. The accommodations are noted to be soundproof, allowing for a relaxing stay. Additionally, guests can enjoy the beautiful view from the large patio or right outside their door, enhancing their overall dining experience.
Rooms
Aspen Village offers a variety of room experiences with many guests appreciating the spaciousness and cleanliness. Numerous reviews highlight the large, comfortable rooms that can accommodate families and groups. Recently renovated rooms add a fresh and modern feel, complete with standard amenities such as microwaves, fridges and coffee machines.
The hotel's strong points include its spotless cleanliness, friendly staff and practical in-room facilities. Several rooms boast impressive views of the mountains across the lake, adding to the serene and picturesque environment that guests enjoy. Those who stayed in rooms that had been recently updated expressed satisfaction with the modernized interiors.
However, some aspects require attention. A recurring issue is the lack of air conditioning, making rooms uncomfortably hot during warmer months. Additionally, thin walls and noisy neighbors were frequently mentioned, which can detract from the overall comfort. Some rooms fell short in cleanliness and required better maintenance with reports of dusty surfaces and outdated amenities.
In general, Aspen Village’s rooms meet fundamental expectations with comfort and practicality, but there is room for improvement in handling the heat issues and ensuring thorough cleanliness and upkeep across all accommodations.
Beds
At Aspen Village, guest feedback regarding the beds presents a mix of experiences. Many reviews highlight the comfort of the beds with phrases such as "comfy," "comfortable," and "super comfortable" frequently mentioned. Guests often found the bedding to be cozy, noting that the beds and pillows contributed to a restful night's sleep. Remarks like "king size bed was comfortable" and "the beds were comfortable" underscore the positive experiences of several visitors.
However, not all reviews were favorable. Some guests felt that the beds were either too hard or too soft, describing them as "worn," "rickety," and "uncomfortable." A few reviews pointed out specific issues such as "beds old and uncomfortable" and "the pillows were very uncomfortable, lumpy and very small." Additionally, the size of the rooms was a concern for some with comments indicating that having "two queen beds in room" left little space to move around comfortably.
Overall, while many found the beds at Aspen Village to be a highlight of their stay, some encountered issues that impacted their comfort.
Cleanliness
Aspen Village has received mixed feedback on its cleanliness, though many positive aspects have been highlighted by guests. Numerous reviews commend the rooms as spotless, immaculate and very clean with some guests describing them as the cleanest they've ever encountered. The property itself maintains a clean appearance and benefits from newly renovated rooms that add to its appeal. Clean and comfortable accommodations were frequently noted with shiny white towels and linens consistently praised.
However, there were a few less favorable comments. Some guests experienced issues with floors and carpets being dirty and noted a lapse in daily cleaning services. Specific concerns included dirty rags after spills, leftover items under beds and inadequate bathroom cleanliness. Instances of unemptied garbage cans and maintenance issues with appliances were also mentioned.
Overall, while there are some areas for improvement, Aspen Village generally offers clean and comfortable accommodations, enhanced by its central location and hospitable staff. For many, the positive aspects outweigh the negatives, making it a recommendable option for travelers seeking cleanliness and convenience.
Staff
Aspen Village is frequently praised for its friendly and helpful staff, making guests feel welcomed and well taken care of during their stay. The reception area, described as having a nice mountain homey feel, sets a positive tone upon arrival. The front desk and reception staff are notably efficient, courteous and professional, ensuring a smooth check-in process. Guests often highlight the politeness and professionalism of the entire team, from the polite and considerate desk clerks to the attentive and accommodating receptionists.
The efficiency of the staff is also evident with quick responses to issues such as checking guests in and addressing complaints. The housekeeping team, despite occasional shortages, is lauded for their excellent work in keeping the rooms clean and well-maintained. The manager also garners appreciation for being consistently helpful.
The pleasant demeanor of the hotel’s personnel extends to other interactions as well with staff going out of their way to accommodate special requests and providing excellent service. The friendly and hospitable nature of the team, combined with the hotel’s great location in the heart of town, creates a welcoming atmosphere that leaves a lasting positive impression on guests.
Wi-Fi
Aspen Village offers a mix of experiences when it comes to WiFi connectivity. On the positive side, several guests noted the availability of WiFi and described it as good, fast and stable. It is pleasing to find free high-speed WiFi in certain areas, making it convenient for those who need reliable internet access.
However, there are frequent mentions of issues with the WiFi signal. Some guests experienced poor, weak or spotty connections and in some cases, the WiFi did not work at all. Problems such as the WiFi disconnecting every few seconds and an overall terrible internet connection were also reported. There were instances where no WiFi was available in the rooms, which could be a significant inconvenience.
Guests also pointed out limitations regarding entertainment options with very limited TV channel selections and music options. While some rooms lacked both a TV and WiFi, this might impact those looking for in-room entertainment.
Overall, Aspen Village's WiFi service appears to be inconsistent; while it can be fast and stable in certain spots, others may struggle with connection issues.
Parking
Aspen Village offers a highly convenient parking experience for its guests. Many guests noted that the parking was close, ample and free, which contributes significantly to the overall ease of access. The central location of the hotel makes finding parking relatively straightforward. Despite the presence of many cars, the parking area remains convenient and easy to navigate. While some reviews mentioned occasional noise from the parking lot and the lots being full at times, the general consensus highlights the plentiful and easily accessible parking options available nearby and on-site. Overall, parking at Aspen Village is considered a positive aspect of the stay, enhancing the guest experience.
Family
Aspen Village is a family-friendly hotel ideal for those traveling with children. It offers plenty of family activities and accommodations that cater specifically to families, such as spacious family rooms. The hotel staff excels in interacting with kids, ensuring a pleasant stay for young guests. Families looking for a getaway will find this hotel suitable with its proximity to Craving Lake adding to its appeal. While some guests mentioned minor issues like insufficient dishes in rooms designed for six people and overly soft beds, the overall consensus highlights Aspen Village as a great place for family stays.
No, Aspen Village doesn't have any pool.
No, a spa isn't available at Aspen Village.
No, Aspen Village doesn't allow dogs.
Yes, parking facilities are available at Aspen Village.