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Summary of reviewsCitizenM Washington DC NoMa is highly regarded for its modern, tech-focused environment and convenient location. Situated just a block from the NoMa-Gallaudet U New York Ave metro station, the hotel offers excellent access to major attractions, including the Capitol and Union Station. Guests appreciate its central position in a safe, modern neighborhood, which is relatively quiet despite being close to a bustling metro and various eateries.
The breakfast experience garners positive feedback for its variety and quality, including European-inspired dishes and barista-made coffee. Though some find the breakfast options repetitive and pricey, the overall sentiment is favorable. Dinner options receive mixed reviews; while the bar service and drinks are well-liked, the food menu is seen as limited and expensive. Despite these limitations, the proximity to local bistros and restaurants offers ample dining alternatives.
The rooms, although compact, are celebrated for their cleanliness, modern design and high-tech features, such as iPad-controlled lighting and media. The sleek decoration and state-of-the-art technology create a futuristic yet comfortable atmosphere, particularly appealing to solo travelers and short-stay guests. However, the small size may not be ideal for everyone, especially couples or those needing more room.
Cleanliness is consistently praised with guests highlighting the spotless rooms and common areas. The hotel’s artistic decor and secure environment contribute to a pleasant and welcoming ambiance.
Staff at citizenM Washington DC NoMa receive high marks for their friendliness and professionalism, adding to the positive guest experience. While there are occasional mentions of less accommodating interactions, the overall service quality is commendable.
The hotel’s free Wi-Fi and advanced technological amenities are highly appreciated, although some guests have encountered minor issues with connectivity and device functionality.
The large, comfortable beds are a standout feature, though opinions on mattress firmness vary and pillow comfort could be improved.
CitizenM Washington DC NoMa provides excellent value with its blend of modern tech, stylish design and exceptional cleanliness. While it may lack some traditional four-star amenities, its unique atmosphere and convenient location make it a top choice for tech-savvy and business travelers. However, families might find the room size and limited amenities less accommodating.
In summary, citizenM Washington DC NoMa offers a vibrant, tech-enhanced lodging experience with its superb location, stylish rooms and helpful staff, ensuring a comfortable and connected stay in the heart of Washington, DC. Show more
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Hotel Taking Steps Towards Sustainability
citizenM hotels are built and operated with the intention of minimizing their environmental footprint and aim for 100% green building certifications. Over 90% of their electricity comes from renewable sources, and they have eliminated 95% of cleaning chemicals. They have a goal to eliminate single-use plastics and have stopped providing plastic water bottles in rooms.
Hotel with Free Wi-Fi
citizenM is known for its free and fast Wi-Fi, catering to modern, tech-savvy travelers. The hotel's contemporary design and self-service approach ensure a streamlined experience.
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
King RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
Location
The CitizenM Washington DC NoMa hotel boasts a fantastic location that guests consistently appreciate. It is strategically placed near the NoMa-Gallaudet U New York Ave metro station, making it easy to access major attractions and other parts of the city. A mere block away from the metro, the hotel also enjoys proximity to Union Station and various restaurants, cafes and supermarkets, making it convenient for guests to explore and dine.
Many reviews highlight its central position with some pointing out it's just a short walk or quick metro ride to the Capitol, Union Station and other key sights in DC. The neighborhood is described as safe, modern and relatively quiet, contributing to a comfortable stay.
However, it's worth noting that there are mixed opinions about the exact locale. A few guests mentioned that the area feels a bit removed from the central tourist attractions and expressed concerns about the presence of homeless individuals near the hotel. Despite this, the positive aspects of the location—and the ease of commuting thanks to the nearby metro station—largely overshadow these issues.
Overall, the hotel's location in the NoMa district offers a blend of convenience, safety and accessibility, making it an excellent choice for many travelers looking to explore Washington, DC.
Breakfast
The breakfast experience at citizenM Washington DC NoMa evokes mixed feelings among guests with many positive highlights. Numerous reviews describe the breakfast as great, delicious and very good, often mentioning the variety and quality of food offered. Guests appreciated the plentiful options, generous portions and the inclusion of European dishes with items like fresh avocado, pastries and high-quality bread being particularly well-received. Several visitors also praised the barista-made coffee, considering it one of the high points of their morning meal.
However, some guests felt the breakfast was too expensive and lacked sufficient variety, especially over an extended stay. There were also mentions of a paucity in vegan options and fresh vegetables. Despite the occasional critique of the breakfast being repetitive or overpriced, the overall sentiment leans towards a positive dining experience with minor areas highlighted for potential improvement. The stylish breakfast area and well-designed environment further enhance the overall appeal of starting the day at this hotel.
Dinner
Nestled in the heart of Washington DC's NoMa district, citizenM offers a unique blend of vibrant community atmosphere and ultra-modern convenience. Guests frequently highlight the fantastic bar service with many praising the quality of drinks and the bar's 24-hour availability. The coffee selection, fresh pastries and happy hour specials are particularly well-received, as is the general vibe of the lobby, which boasts ample seating and a lively ambiance.
However, the hotel's dining options receive mixed reviews. While the food and drinks at the bar are enjoyed by many, the menu's limited selection leaves some guests wanting more variety and substance. The restaurant's offerings are often deemed insufficient for a full meal, pushing some guests to explore the numerous small bistros and restaurants in the vicinity. While it’s convenient that nearby dining options abound, the hotel's own food selections, particularly at night, are seen as expensive and somewhat lacking.
Service experiences tend to vary; while many find the staff friendly and accommodating, there are occasional mentions of less supportive or even dismissive behavior. Nonetheless, the efficient check-in and check-out process is consistently noted.
For those looking for a late-night bite or pre-dinner drinks, the hotel’s bar and snack options provide some convenience, albeit with occasional hiccups in the ordering process. Overall, while the immediate dining might not impress all, citizenM’s great location with a plethora of surrounding eateries ensures that guests have ample choices for a satisfying meal.
Rooms
The 'citizenM Washington DC NoMa' hotel provides a unique, modern experience with a heavy emphasis on technology and efficient use of space. The rooms, while universally acknowledged as small or even tiny, are impeccably clean and stylishly furnished, making them perfect for solo travelers or short stays. Many guests appreciated the high-tech features, such as the ability to control lighting, climate and media via an iPad. The compact design is well-optimized, offering all necessary amenities within a confined space, including very comfortable beds and modern fixtures.
The decoration of the rooms is sleek and contemporary, eliciting a sense of futuristic comfort. Despite their size, the rooms are equipped with state-of-the-art technology, which many found fun and intuitive to use. Some unique features include the large windows, which provide a spacious feel and the vibrant lighting options that enhance the overall ambiance.
Guest reviews consistently highlight the cleanliness and modernity of the rooms, as well as the excellent soundproofing. The layout and functionality of the space are frequently praised, making the best of the limited area available. For those on business trips, additional facilities such as an ironing room are available, adding to the convenience.
However, it should be noted that the compact nature of the rooms might not be suitable for everyone, especially couples or those needing more space to move around. Some practical complaints include the small size of the bathroom, limited storage, lack of in-room coffee makers and occasional issues with room cleanliness between stays. Despite these minor drawbacks, the overall emphasis on a tech-focused, clean and modern environment makes it a favorable choice for many travelers. The hotel’s excellent location near the metro, restaurants and supermarkets further adds to its appeal.
Beds
Amidst the modern elegance and stylish ambiance of citizenM Washington DC NoMa, the beds have become a focal point of guest feedback. Numerous reviews hailed the beds as exceptionally comfortable with terms like "luxuriously comfortable," "super comfy," and "mega comfortable" frequently appearing. Guests appreciated the large, king-size beds that offered plenty of space, describing them as "massive" and "extra-large".
Despite the predominantly positive remarks, a divergence in opinions was noted regarding the firmness of the mattresses. Some found the beds "firm" and "a bit hard," while others went as far as describing them as "rock hard" or "extremely hard." Conversely, many celebrated the comfort of their beds with phrases such as "slept like a baby" and "the best" sleep experience.
The pillows received mixed feedback with guests criticizing them as "hard," "thick," and sometimes "flat like a pancake." The lack of additional sheets and the presence of a sole duvet were pointed out in a few remarks, although cleanliness of the beds was consistently praised.
To sum up, while citizenM Washington DC NoMa provides large, inviting beds that many find extraordinarily comfortable, the firmness may not be to everyone's liking and there is room for improvement regarding pillow comfort and bedding arrangements.
Cleanliness
CitizenM Washington DC NoMa receives high marks for cleanliness from its guests, who describe the hotel as super clean and very well-maintained. Many reviewers appreciated the spotless and modern rooms, noting that both the rooms and common areas were consistently clean and comfortable. Guests frequently commented on the clean and stylish decor, describing the hotel as bright, welcoming and beautifully decorated. The cleanliness of the bedding and showers was particularly noted with specific praise for the fresh linens and clean showers.
The atmosphere throughout the hotel was described as secure and pleasant with a vibrant and artistic ambiance. The self-check-in and out process was highlighted as seamless and efficient, further enhancing the stay experience. Reviewers also felt safe and at ease, appreciating the hotel's contemporary and well-maintained facilities.
While the majority of feedback was positive, a few guests pointed out specific areas that required more attention, such as floor cleanliness and occasional cleaning lapses. However, these instances were relatively rare compared to the overwhelmingly positive impressions.
Overall, CitizenM Washington DC NoMa stands out for its exceptional cleanliness, modern amenities and friendly staff, making it a comfortable and inviting place to stay.
Staff
Nestled in a prime location, citizenM Washington DC NoMa stands out not only for its modern and artistic design but also for its remarkable staff. Guests consistently praise the hotel staff for being extraordinarily friendly, helpful and welcoming. From the moment of check-in to check-out, the team is noted for their attentiveness and professionalism, making each stay smooth and enjoyable. The hotel's emphasis on technology adds another layer of convenience with many guests appreciating the advanced systems and modern comforts.
Despite occasional mentions of less-than-satisfactory interactions, the overall sentiments lean heavily towards positive experiences with the staff. Words like courteous, accommodating and kind frequently appear in reviews, highlighting the team's dedication to excellent service. Specific members of the team have been singled out for their exceptional hospitality, which adds a personal touch to the stay.
The bar and reception areas receive mixed reviews, but many guests still find them friendly and helpful. The modern ambiance, coupled with the attentive and supportive service, leaves a lasting impression on those who stay. Conveniently located near a metro station and restaurants, the hotel provides both comfort and accessibility, making it a favored choice for many travelers.
Wi-Fi
CitizenM Washington DC NoMa offers guests a high-tech experience with its innovative use of technology throughout the hotel. The rooms are equipped with state-of-the-art automation, allowing guests to control everything from lighting to TV via an iPad or even their own cell phones. This smart technology integration is praised for being easy to use and intuitive, making the in-room experience modern and convenient.
The facility also boasts excellent, stable and reliable free Wi-Fi, often highlighted as strong and top-notch. For those needing quick internet access, the Wi-Fi is easily accessible and works well throughout most of the hotel. Guests appreciate the seamless automated check-in and check-out processes, adding to the overall convenience.
However, some guests did note occasional issues with the Wi-Fi and the room's technological features. There were instances where the internet connection in rooms would drop and the iPad controls for lights and TV could be frustrating. Additionally, streaming TV from personal devices was reported to be unreliable at times.
Despite these minor hiccups, the overall sentiment towards the Wi-Fi and technological amenities at CitizenM Washington DC NoMa remains positive, making it a great choice for tech-savvy travelers.
4 Star
CitizenM Washington DC NoMa offers a compelling blend of modern technology, stylish design and exceptional cleanliness, making it one of the most well-regarded hotels in the area. Despite some limitations in room size and a lack of amenities usually found in four-star establishments, the hotel's high-tech environment and sustainable practices stand out. Guest rooms are thoughtfully designed to maximize comfort, even with the compact space, drawing inspiration from European themes and Japanese efficiency.
The property impresses with its vibrant atmosphere and bold color schemes, departing from traditional greys to create an engaging and visually appealing environment. While the contemporary decor might not appeal to everyone, the overall ambiance is praised for being comfortable and inviting.
Service at the hotel receives mixed feedback with mentions of extremely friendly staff balanced by reports of unhelpful or dismissive receptionists. Despite this, the quality of the breakfast is consistently highlighted as a positive aspect of the stay.
Moreover, the hotel represents very good value for the price, offering a modern, clean and artistic setting that many find outstanding for its category. While it might not fully meet the expectations of a traditional four-star hotel, its state-of-the-art technology, peaceful atmosphere and impeccable cleanliness contribute to an overall excellent experience. However, it's worth noting that this hotel might not be the best choice for families due to its room size and limited family-oriented amenities.
Business
citizenM Washington DC NoMa caters well to business travelers seeking convenience and functionality. Located near the convention center, the hotel offers various audio-visual amenities and well-equipped meeting rooms, making it ideal for business trips. The downstairs lounge provides nice workspaces, while the inviting bar is designed for socializing with co-workers after a long day.
The artistic decoration of the hotel lobby creates a pleasant environment, suitable for both working and networking. Plenty of places are available to work comfortably within the communal spaces, which are friendly and conducive to productivity. The high-tech room features, clean and bright rooms and reliable wireless service enhance the experience for solo travelers and those on short business stays.
While the hotel is not highly recommended for families or larger groups, it stands out for its youthful atmosphere and practical facilities for business travelers. Drawers for luggage, small desks and mixed-use workspaces are available, although room sizes can be limited. The lobby might get crowded, making it hard to work at times.
Despite some limitations, such as a small service elevator and occasional nighttime noise from vehicle traffic, the hotel’s business amenities, including computers, a printer and efficient coworking spaces, help maintain productivity during quick stays. Nearby food and drink options further add to the convenience, ensuring that citizenM Washington DC NoMa remains a good value hotel for those traveling for work.
No, citizenM Washington DC NoMa doesn't have any pool.
No, a spa isn't available at citizenM Washington DC NoMa.
No, citizenM Washington DC NoMa doesn't allow dogs.
No, parking facilities aren't available at citizenM Washington DC NoMa.