Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMotto by Hilton Washington DC City Center is highly praised by guests for its prime location in the vibrant Chinatown neighborhood. The hotel's central setting allows for easy access to major attractions like the National Mall, Smithsonian museums, the White House and Capitol Hill, all within walking distance. The proximity to public transportation, including a metro station right across the street, makes it incredibly convenient for exploring the city. The area is bustling with dining options, entertainment venues and shopping centers, adding to the hotel's appeal.
Although the breakfast offerings received mixed reviews with limited variety and higher prices, the dining experience for other meals garnered positive feedback. The onsite whiskey bar and rooftop bar are noted for their lively atmosphere and stunning views, respectively, while the attached cafe/restaurant provides a decent option for a relaxed meal. Nearby, the Chinatown area offers a diverse array of restaurant choices, further enhancing the dining experience for guests.
The compact yet modern rooms are another standout feature of the hotel. While described as small, the rooms are intelligently designed for maximized functionality and are consistently praised for cleanliness. The minimalist decor and smart use of space, combined with high cleanliness standards, contribute to a comfortable stay. Some downsides include occasional noise and minimal in-room amenities, but these are outweighed by the well-maintained and secure environment the hotel provides.
The staff at the hotel earn high marks for their friendly, polite and professional service. Guests frequently mention individuals by name, reflecting the positive impact of the team on their overall experience. Despite minor concerns such as staffing levels at peak times, the staff's attentiveness and willingness to assist guests enhance the stay significantly.
Amenities like the free Wi-Fi, although occasionally experiencing minor connectivity issues, generally meet guest expectations with good speed and reliability. The small but well-equipped gym provides suitable facilities for a decent workout, satisfying those looking to maintain their fitness routine while traveling. The beds receive high praise for comfort, particularly the mattresses and linens, though the pillows are noted as less satisfactory.
Motto by Hilton Washington DC City Center offers an excellent three-star experience with modern, clean facilities and a budget-friendly price point. Its prime location, coupled with commendable cleanliness and functional amenities, makes it an ideal choice for visitors looking to explore Washington DC. The accessible location and affordability also make it a recommendable option for travelers with disabilities, ensuring a comfortable and convenient stay for a wide range of guests. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel is LEED Silver-certified, showcasing extensive green features in its design. It provides refillable water stations throughout the property and features a vegetated roof area. The hotel also utilizes smart LED lighting and air conditioning with infrared sensors that automatically shut off when a room is unoccupied, reducing energy consumption.
Hotel with Gym
This hotel offers a fitness center, providing guests with facilities for exercise and physical activity.
3-Star Hotel
This hotel is appreciated for its service and location. It provides a pleasant experience for visitors to the City Center.
Business Hotel
Accessible Hotel
Room Types
1 Full BedThis Full Bed room has air conditioning and cable TV.
Queen RoomThis double room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box and heating. The unit offers 1 bed.
Queen Room - Mobility AccessibleThis double room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box and heating. The unit offers 1 bed.
Queen Room - Hearing AccessibleThe double room features air conditioning, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Twin Room with Bunk BedsThis double room is air-conditioned and has a flat-screen TV with cable channels, a safe deposit box and heating. The unit has 1 bed.
Twin Room with Bunk Beds - Hearing AccessibleThis double room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box and heating. The unit offers 2 beds.
Queen Room - Mobility AccessibleThis double room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box and heating. The unit offers 1 bed.
Twin Room with Bunk Beds - Mobility AccessTwin Room with Bunk Beds are 14 square metres.
Guest Reviews
8.3
Very Good
Location
Located in the heart of Washington DC, "Motto by Hilton Washington DC City Center" boasts an exceptional and convenient location highly praised by its guests. Nestled in the vibrant Chinatown neighborhood, this hotel offers easy access to public transportation, including a metro station right across the street, making it incredibly convenient for exploring the city.
Guests frequently highlight the hotel's proximity to key attractions such as the National Mall, Smithsonian museums, the White House and Capitol Hill, all of which are within walking distance. The central location also places guests close to a plethora of dining options, entertainment venues and shopping centers, particularly around Chinatown and the Capital One Arena.
The hotel’s clean, modern facilities complement its strategic setting, providing a comfortable and secure environment for visitors. Many guests appreciate the thoughtful design of the rooms, prioritizing functionality despite the compact space. The friendly and helpful staff have also garnered positive remarks, enhancing the overall guest experience.
While the central location is overwhelmingly seen as a positive aspect, it's worth noting that some guests found the surrounding area a bit noisy and less reassuring at night. Nonetheless, the superb location and easy access to major tourist spots continue to make this hotel a favored choice for many travelers seeking to explore Washington DC with ease.
Breakfast
Guests of Motto by Hilton Washington DC City Center have varied opinions about the breakfast offerings. While some guests enjoyed takeaway breakfast options and found the snacks, including a breakfast burrito, to be pleasant surprises, many reviews pointed out the limitations. The hotel does not include breakfast in the room rate and options are generally not abundant or particularly fresh. The coffee bar downstairs opens early and offers complimentary coffee for early risers until 7:00 am, but many guests noted the absence of a full breakfast buffet, expressing disappointment in the limited and expensive selections available. The breakfast burrito and other items from the attached morning cafe received mixed reviews with some finding them tasty while others were not impressed. Overall, while the coffee and certain items at the cafe were praised, guests generally felt that the breakfast options could be improved to offer more variety and value.
Dinner
The Motto by Hilton Washington DC City Center offers several dining and drinking options that guests have positively reviewed. The hotel features a trendy whiskey bar downstairs, which is both lively and boasts good food, making it a popular spot. Additionally, there’s a cafe/restaurant accessible through the hotel's lobby where guests can have a simple breakfast or dinner. The establishment also hosts a rooftop bar with stunning views, described as a nice add-on, perfect for a relaxing evening after exploring the city.
For those preferring nearby options, the area around the hotel, including the Chinatown and its surroundings, provides a variety of excellent restaurants, all within walking distance. Guests highlighted the convenience of many eateries nearby, including an informal place right next door for a quick bite.
Despite some feedback on staff friendliness due to auto-included gratuities and occasional service closures, the overall impression remains highly positive, focusing on the good food, enjoyable bars and convenient dining experiences available within and around the Motto by Hilton Washington DC City Center.
Rooms
Motto by Hilton Washington DC City Center offers a modern and clean environment that caters primarily to solo travelers and those looking for a brief stay. Guests frequently mention the compact nature of the rooms, describing them as very small or even tiny. Despite the limited space, the rooms are often highlighted as being well-designed, functional and equipped with all the necessary amenities for a comfortable stay. Cleanliness is a consistent positive with many reviews noting that rooms are exceptionally clean and tidy.
The hotel's minimalist approach and micro-hotel vibe are evident in the room layouts, which maximize available space through smart use of shelving, hooks and functional arrangements. However, the lack of in-room amenities such as a fridge, coffee maker and kettle is remarked upon, as is the minimal space to open suitcases fully or to move around freely.
While some guests pointed out issues like street noise due to insufficient soundproofing and occasional maintenance problems with air conditioning, most find the rooms adequate for short stays. The hotel’s location is another strong point, offering close proximity to various restaurants, the convention center and the National Mall.
Overall, Motto by Hilton Washington DC City Center suits those who prioritize cleanliness, modern decor and central location over spacious accommodations and in-room luxuries. The hotel’s compact rooms are perfect for solo travelers or short stays, successfully combining comfort and convenience within a small footprint.
Beds
At Motto by Hilton Washington DC City Center, guests frequently praise the comfort of the beds. Many reviews highlight the beds as very comfortable with comments ranging from super comfy to exceptionally comfortable. Bed linens and mattresses are often noted for their quality, contributing to a good night's sleep. Clean room conditions and cozy bedding add to the overall comfort.
However, there are some mixed feelings regarding the size and configuration of the beds. Some guests mention that rooms feature bunk beds or narrow mattresses, which might not be ideal for everyone. Double beds are described as small and narrow for two people, occasionally limiting comfort.
Additionally, while the beds themselves receive high marks, the pillows are a noted downside, often criticized for lacking neck support and being of lesser quality.
In summary, Motto by Hilton Washington DC City Center delivers on bed comfort with high-quality mattresses and bedding, but potential guests should be mindful of the bed sizes and may need to consider bringing their own pillows for optimal rest.
Cleanliness
Motto by Hilton Washington DC City Center stands out for its commendable cleanliness, a point echoed by numerous guests. The rooms are frequently praised for being very clean, modern and comfortable, providing a cozy and welcoming atmosphere. Many visitors appreciated the fresh, bleach-clean towels and the overall spotlessly clean condition of the room and bathroom.
The hotel’s facilities, including the common areas, were also described as impeccably clean, well-maintained and sanitized, contributing to a feeling of safety and security. Additionally, the minimalist decor adds to the modern, tidy look of the hotel, making the spaces feel new and innovative despite their smaller size.
However, some guests noted occasional issues such as stained towels, mold in the shower and less-than-thorough cleaning on some days. The frequency of room cleaning did not always meet expectations with some mentioning that rooms were not cleaned daily. Despite these occasional lapses, the overall consensus highlights excellent cleanliness standards that significantly enhance the stay experience.
The staff's attention to hygiene and sanitation, including the availability of hand sanitizers and hygiene measures at entrances and elevators, is also well-received, adding an extra layer of assurance for guests concerned about cleanliness.
In summary, Motto by Hilton Washington DC City Center generally provides clean, comfortable and modern accommodations, making it a solid choice for those prioritizing hygiene and convenience in an urban setting.
Staff
The staff at Motto by Hilton Washington DC City Center has received overwhelmingly positive feedback from guests, often highlighted as a standout aspect of the hotel experience. Guests frequently describe the staff as polite, friendly, welcoming and exceptionally helpful. For many, the kindness and professional demeanor of the team, including recognitions for individuals like Christiaan, Jessica, Yarde, Johann and others, have greatly contributed to a pleasant stay. The front desk staff, in particular, has been noted for their helpfulness in providing location tips and making dining suggestions.
Visitors have remarked on the attentive service and willingness of the staff to go above and beyond, such as accommodating early check-ins and ensuring guests’ needs are promptly addressed. The house housekeeping service has also been praised for its effectiveness and friendliness. Some minor concerns were noted, such as a lack of adequate staffing at times and a few isolated instances of less favorable interactions. However, the overall sentiment towards the staff remains very positive with guests feeling well cared for and appreciated.
Wi-Fi
Visitors to Motto by Hilton Washington DC City Center have generally positive experiences with the hotel's Wi-Fi. Guests report that the Wi-Fi is good, efficient and fast, making internet access easy throughout their stay. The Wi-Fi is free and provides good speed, pleasing those who rely on strong connectivity. However, it is important to note that not all guests had flawless experiences, as a few encountered issues with connectivity on their devices. Despite these occasional hiccups, the overall impression is that the hotel offers reliable and strong Wi-Fi service, contributing to a high-tech and convenient stay.
Gym
The gym at Motto by Hilton Washington DC City Center is consistently described as small but well-equipped, making it suitable for a decent workout. Guests have noted that despite its size, the fitness room offers adequate facilities and even a surprising amount of space. The overall sentiment highlights the gym's effectiveness for those looking to maintain their fitness routine while traveling.
3 Star
Situated right in the heart of Washington DC, Motto by Hilton offers a cozy and budget-friendly stay that aligns well with its mid-range pricing. Ideal for quick city visits and exploration, the hotel provides an excellent value given its prime location. Guests consistently praise its modern and clean facilities, noting the newly refurbished rooms and contemporary atmosphere. Although the rooms are on the smaller side, they are described as sufficient and comfortable for the price.
Visitors appreciate the modern amenities, including a rooftop bar, contributing to an overall pleasant stay. It’s recognized as a microhotel, so expectations regarding room size and amenities should be managed accordingly. Despite the compact space, many found the stay to be great with no significant complaints, highlighting cleanliness and quietness as key positives.
Overall, Motto by Hilton Washington DC City Center delivers a satisfactory three-star experience, offering modern facilities at a sensible price point.
Accessible
Located in the convenient Chinatown district, Motto by Hilton Washington DC City Center offers an accessible and functional stay for travelers with disabilities. Guests appreciated the hotel's prime location, which is within easy walking distance to coffee shops, museums, restaurants and major tourist attractions. The neighborhood's closeness to the metro and nearby parking facilities further enhanced its accessibility.
The hotel's pricing was highlighted as very accessible and reasonable with guests mentioning that the quality and comfort of the accommodations were satisfactory for the cost. The presence of helpful reception staff also added to the overall positive experience.
Despite a comment about the immediate neighborhood being somewhat run down, the majority of reviews praise the hotel's accessibility features like having no steps and providing a safe environment. In summary, Motto by Hilton Washington DC City Center stands out for its accessible location and affordability, making it a recommendable option for travelers with disabilities.
No, Motto by Hilton Washington DC City Center doesn't have any pool.
No, a spa isn't available at Motto by Hilton Washington DC City Center.
No, Motto by Hilton Washington DC City Center doesn't allow dogs.
No, parking facilities aren't available at Motto by Hilton Washington DC City Center.
Yes, Motto by Hilton Washington DC City Center has a gym.