Hyatt Place Washington DC/Georgetown/West End
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Summary of reviewsThe Hyatt Place Washington DC/Georgetown/West End is well-regarded for its exceptional location in the heart of Washington, D.C. Guests praise its proximity to key sites such as the White House, National Mall and Smithsonian museums, as well as Georgetown's vibrant dining and shopping scene. The hotel benefits from a peaceful and safe area with convenient access to public transportation, making it an ideal base for both tourists and business travelers.
Breakfast at the hotel offers a variety of hot options, which many guests find satisfying. However, there are some mixed reviews regarding consistency with concerns about repetition and quality. The breakfast area can sometimes be crowded, which detracts from the overall experience.
Dinner options at the hotel are adequate, though not standout and the nearby Georgetown area provides a wider range of culinary experiences. Guests appreciate the on-site bar and breakfast timing convenience despite occasional food replenishment issues.
Rooms are a highlight, noted for their spaciousness, cleanliness and modern amenities. While some minor maintenance and housekeeping grievances were reported, the rooms generally provide a comfortable and pleasant stay with family-friendly features and practical amenities.
Cleanliness is a strong point with well-maintained rooms, modern facilities and diligent housekeeping staff ensuring a fresh environment. Common areas are generally clean, though occasional lapses in tidiness were reported.
The staff is frequently complimented for their friendliness, politeness and professionalism. Specific staff members receive praise for outstanding service, although the front desk service has faced criticism for being slow and occasionally unresponsive.
The hotel provides free WiFi, which is appreciated when functional but receives mixed reviews due to connectivity issues at times. The gym is spacious and clean, providing basic workout equipment, though improvements in air conditioning and noise control could enhance the experience. The indoor pool is popular, especially with families, though its cold temperature and occasional closures are noted downsides.
Parking at the hotel is convenient but expensive with some guests finding the valet and garage fees unreasonably high. Alternative parking options through apps like SpotHero offer some relief but the overall cost remains a point of contention.
Overall, the Hyatt Place Washington DC/Georgetown/West End is an excellent choice for families and individual travelers alike, offering spacious and modern accommodations, strategic location and generally friendly service. Notable areas for improvement include breakfast consistency, front desk service, WiFi reliability and pool conditions. Despite these minor issues, the hotel's strengths in cleanliness, room comfort and location make it a worthwhile option for visitors to Washington, D.C.
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Breakfast at the hotel offers a variety of hot options, which many guests find satisfying. However, there are some mixed reviews regarding consistency with concerns about repetition and quality. The breakfast area can sometimes be crowded, which detracts from the overall experience.
Dinner options at the hotel are adequate, though not standout and the nearby Georgetown area provides a wider range of culinary experiences. Guests appreciate the on-site bar and breakfast timing convenience despite occasional food replenishment issues.
Rooms are a highlight, noted for their spaciousness, cleanliness and modern amenities. While some minor maintenance and housekeeping grievances were reported, the rooms generally provide a comfortable and pleasant stay with family-friendly features and practical amenities.
Cleanliness is a strong point with well-maintained rooms, modern facilities and diligent housekeeping staff ensuring a fresh environment. Common areas are generally clean, though occasional lapses in tidiness were reported.
The staff is frequently complimented for their friendliness, politeness and professionalism. Specific staff members receive praise for outstanding service, although the front desk service has faced criticism for being slow and occasionally unresponsive.
The hotel provides free WiFi, which is appreciated when functional but receives mixed reviews due to connectivity issues at times. The gym is spacious and clean, providing basic workout equipment, though improvements in air conditioning and noise control could enhance the experience. The indoor pool is popular, especially with families, though its cold temperature and occasional closures are noted downsides.
Parking at the hotel is convenient but expensive with some guests finding the valet and garage fees unreasonably high. Alternative parking options through apps like SpotHero offer some relief but the overall cost remains a point of contention.
Overall, the Hyatt Place Washington DC/Georgetown/West End is an excellent choice for families and individual travelers alike, offering spacious and modern accommodations, strategic location and generally friendly service. Notable areas for improvement include breakfast consistency, front desk service, WiFi reliability and pool conditions. Despite these minor issues, the hotel's strengths in cleanliness, room comfort and location make it a worthwhile option for visitors to Washington, D.C.
3-Star Hotel
Located in the Georgetown/West End area, this Hyatt Place provides modern accommodations with spacious rooms and complimentary breakfast. Its location offers easy access to Georgetown's attractions and the West End's business district.
Hotel with Indoor Pool
The heated indoor pool is open daily from 6 a.m. to 10 p.m.
Hotel Taking Steps Towards Sustainability
Certifications:
LEED - Points: 55 Certification level: Silver (50-59 points earned)
TripAdvisor GreenLeaders
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
Wind
Hydro
Geothermal
Biomass
What makes your hotel/accommodation eco-friendly?
Show more... Green roof
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Bicycles provided to guests
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Zero-energy building (zero net energy consumption on an annual basis)
Zero-waste hotel/accommodation
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Air-conditioning and heating automatically switches off when windows are open
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
The Hyatt Place Washington DC/Georgetown/West End is situated in a superb location in the heart of Washington, D.C., making it an ideal base for both leisure and work. Guests appreciate its proximity to key attractions like the White House, National Mall and the Smithsonian museums, all within walking distance or a short drive. It is also conveniently located near Georgetown, providing easy access to its bustling dining and shopping scene.
This central spot is not only close to major tourist sites but is also near George Washington University and several metro stations, such as Dupont Circle and Foggy Bottom, making it easy to navigate the city. Reviewers note that the area is peaceful and safe for walking at night with numerous restaurants and a Walgreens nearby for convenience.
From quiet evenings in Georgetown to the lively city center, the hotel's location is praised for its strategic placement, offering easy access to public transport and major roadways. Visitors also highlight the added advantages of being close to city landmarks and historic sites, providing an all-around excellent stay for families, tourists and business travelers alike.
The breakfast experience at Hyatt Place Washington DC/Georgetown/West End garnered mixed reviews from guests, encapsulating a spectrum of satisfaction levels. Positively, many guests appreciated the complimentary hot breakfast, which included a variety of options such as meat, eggs, fruit, cereal, bread, pancakes or French toast, roasted potatoes and juice. The breakfast was lauded for its variety with different choices of warm food provided daily, catering to diverse tastes. The breakfast buffet was generally described as generous, plentiful and having logical options for different dietary preferences. Guests particularly noted delicious items and the convenience of being able to take food to their rooms.
However, there were criticisms regarding consistency and quality. Despite the variety, some guests found the breakfast repetitive, lacking in fresh fruit or simply not tasty. Issues such as cold hot food, limited variety and the use of disposable plates and cutlery detracted from the experience for some. Additionally, the breakfast area being crowded and chaotic at peak times was a common concern with instances where food ran out and the buffet wasn’t replenished timely.
While some guests described breakfast as very good or amazing, others expressed disappointment, finding it mediocre or even terrible with comments on overcooked eggs, a lack of healthier options like vegetables or yogurt and a general lack of space for guests. The breakfast timing, ending as early as 9 or 10 am, was also a point of contention for a few.
Overall, while the breakfast at Hyatt Place Washington DC/Georgetown/West End has its highlights with a wide selection and convenient options, it appears to require improvements to consistently meet guest expectations.
The Hyatt Place Washington DC/Georgetown/West End provides a generally satisfactory dinner experience, though it can feel a bit crowded at times. The variety of food offered is acceptable but not particularly impressive. Guests have noted that breakfast timings, from 7:30 to 9:00 AM, are convenient, although there is a need for more frequent food replenishment.
The hotel's bar adds to the dining options for guests, but those looking for a broader and potentially higher-quality dining experience may need to explore the numerous fine dining restaurants and cafes in the nearby area. Georgetown with its diverse culinary scene, is conveniently situated just down the street and offers guests additional choices. However, the advertisement regarding the hotel's parking, which is valet service, has been flagged as somewhat confusing by some guests.
Overall, while the hotel provides some on-site dining amenities, the nearby local restaurants and cafes are highlighted as excellent alternatives.
The rooms at Hyatt Place Washington DC/Georgetown/West End are generally well-received for their spaciousness, cleanliness and modern amenities. Many guests appreciated the large size of the rooms, which were described as big, airy and capable of comfortably fitting additional furniture like sofa beds. The décor is mostly up-to-date and the rooms provide a comfortable, relaxing environment with cozy beds and clean, modern bathrooms.
However, some guests observed issues such as outdated furnishings, poor housekeeping standards and occasional maintenance problems. Despite these drawbacks, the rooms were often highlighted as comfortable and functional with amenities like good-sized windows offering nice views of the surrounding area. The rooms also featured practical additions such as lounge areas and plenty of plugs for convenience.
In summary, the hotel offers large, clean and comfortable rooms that cater well to families and individual travelers alike, although periodic maintenance and housekeeping improvements could enhance the guest experience further.
The beds at Hyatt Place Washington DC/Georgetown/West End have received numerous positive remarks for their comfort. Many guests highlighted that the beds were comfortable with some emphasizing the very comfortable king-sized beds and large room sizes. The mattresses were frequently described as comfortable, soft and up-to-date, contributing to a good night’s sleep. The room and bedding comfort were often appreciated by guests.
Despite these positives, there were occasional complaints about the pillows with some finding them uncomfortable or of poor quality. A few guests mentioned issues such as insufficient natural light around the beds, thin blankets and unmade beds upon arrival. There were also isolated incidents of cleanliness problems, including dirty bed covers.
Overall, guests seemed mostly satisfied with the bed comfort at this hotel, valuing the spacious and well-equipped rooms with large, comfy beds. However, improvements could be made regarding pillow quality and ensuring consistently clean and well-maintained bedding and rooms.
In the heart of Washington DC, the Hyatt Place near Georgetown/West End stands out for its noteworthy cleanliness, a much-appreciated feature among its guests. The hotel is frequently described as very clean with modern and well-maintained facilities. The rooms are particularly praised for being spacious, comfortable and well-kept, providing a fresh and pleasant environment upon arrival. Housekeeping staff contribute to the clean and inviting atmosphere, ensuring that the rooms maintain a high standard of cleanliness.
The common areas, including the pool and dining spaces, are generally well-maintained, though there are occasional mentions of dusty spots and lapses in breakfast area tidiness. The bathrooms, while equipped with essential amenities, could benefit from better upkeep in some cases.
Despite minor issues such as worn-out furniture and infrequent housekeeping services, overall cleanliness remains a strong point of the hotel. Efficient housekeeping staff and modern, clean rooms make for a comfortable stay, bolstered by the hotel’s convenient location and friendly staff.
For those seeking a clean and comfortable retreat in a central location, the Hyatt Place Washington DC/Georgetown/West End delivers a satisfactory experience with a commitment to cleanliness and guest convenience.
Hyatt Place Washington DC/Georgetown/West End offers a mixed experience when it comes to staff interactions with noticeable differences in service quality. Guests have reported that many staff members are friendly, polite and professional with several going out of their way to be helpful and accommodating. Notable mentions include specific individuals like Marie and Pauline, who were highlighted for their exceptional service. The housekeeping staff were also praised for being diligent and trying their best despite constraints.
However, the front desk service appears to be a recurrent issue. Reports of slow service, lack of knowledge, unresponsiveness and even rudeness mar the otherwise positive reviews. Some guests mentioned that the reception team could be argumentative and unaccommodating with instances of staff being unprofessional and impersonal. Training and better communication seem necessary for the front desk team to meet guests' expectations consistently.
Despite these issues, there were positive interactions mentioned, such as friendly and cooperative overall staff behavior, cooperative valet service and a generally welcoming atmosphere from many employees. The hotel seems to have strong points in hospitality but could benefit from addressing the inconsistencies in their front desk operations to enhance the guest experience fully.
The Hyatt Place Washington DC/Georgetown/West End offers complimentary WiFi, which guests found useful, stable and, at times, strong. There is a courtesy computer station and printer adding to the convenience. However, experiences with the internet varied significantly. While some guests praised the WiFi for being good and reliable, others encountered issues such as slow speeds, weak signals and intermittent connections. For some, the WiFi never allowed them online, leading to frustration. The lack of a secured connection and occasional problems with connectivity were also noted. Despite these mixed reviews, when it worked well, guests appreciated the free and freely provided WiFi services.
The gym at Hyatt Place Washington DC/Georgetown/West End offers clean and spacious workout facilities. Guests appreciate the well-equipped environment that includes functional cardio machines, making it a good spot for a basic workout. The fitness room is seen as useful and provides a sufficient area for a brief escape with some guests mentioning its nice, albeit basic, setup. However, reviews suggest that the fitness center could benefit from better air conditioning and noise control, as well as a reconfiguration to better utilize the space for weight bench and dumbbell areas. While some guests found the gym great and the equipment very good, there were also mentions of the gym and pool being closed at times, which restricted access and caused some inconvenience. Overall, despite some drawbacks, the gym is considered a solid option for a standard hotel workout.
Many guests at Hyatt Place Washington DC/Georgetown/West End had mixed experiences with the hotel's indoor pool. Positively, they appreciated that the pool was clean and served as a good source of entertainment for children, making it a pleasant addition to their stay. Parents especially noted that their kids enjoyed the pool, despite its small size. The pool area was generally well-maintained and tidy, providing a secure environment.
However, a significant number of reviews mentioned that the pool's water was extremely cold, often described as freezing or ice-cold. This temperature issue prevented several guests from using the pool, which was a major disappointment for those who booked the hotel specifically for this amenity. Additionally, there were instances where the pool was overly chlorinated, leading to discomfort. Some guests encountered times when the pool was closed, sometimes without prior notice, further contributing to a less than ideal experience.
Overall, while the pool was a hit with children and a nice bonus for many families, the recurring issues with water temperature and occasional closures detracted from its overall appeal.
Parking at the Hyatt Place Washington DC/Georgetown/West End appears to be a mixed experience for guests. While there are convenient on-site valet services and access to a nearby parking garage, multiple reviewers noted that the cost of parking is significantly high, often cited at around $50 to $55 per night. Some guests appreciated the convenience and fairly priced options via parking apps like SpotHero, which can reduce costs. However, many still felt that the valet and garage fees were unreasonably expensive. The absence of an included parking option and occasional difficulties with parking logistics, such as a confusing exit from the parking lot or the time-consuming nature of finding street parking, added to the dissatisfaction. There were also complaints about not being fully informed of the high overnight parking charges. Despite the convenience of the valet service, which some found to be an easy solution, the overall sentiment suggests that the parking costs could overshadow the benefits of staying at the hotel.
The Hyatt Place Washington DC/Georgetown/West End is a commendable choice for families visiting the nation's capital. The hotel boasts a modern design and spacious rooms that comfortably accommodate families of different sizes, including larger families of five. The rooms are cozy and well-designed, featuring amenities like a second queen bed for kids, ensuring that everyone has a comfortable place to rest.
Family-friendly services and a good-sized pool are highlights with kids reportedly enjoying the pool activities. Breakfast is an added convenience, offering options that cater to younger guests, such as toddlers and families find it satisfying overall. The hotel’s location is convenient with plenty of restaurants and amenities nearby, making it easy to commute around Washington D.C.
Although there have been isolated issues such as room leakage, the staff's immediate response in resolving such issues has been praised. Similarly, while there were instances of unpleasant service experiences, the general atmosphere is described as family-friendly and courteous. This hotel stands out as an ideal spot for family gatherings, offering the necessary comfort and services to make any stay enjoyable.
Hyatt Place Washington DC/Georgetown/West End offers a solid option among three-star hotels in the city, providing good value for money with great quality for an exceptional price. Consistently described as a medium-sized, clean city hotel, it features spacious, family-friendly rooms that are new and well-maintained. Though it lacks high-end amenities—such as a restaurant or bar and does not provide daily housekeeping—the overall facility is adequately equipped and LEED certified, contributing to its friendly and sustainable environment. Some reviews suggest that the hotel merits a higher rating of four stars, highlighting the clean and ample accommodations. However, it is noted that charging for parking might be a drawback for a three-star facility. Overall, it is a commendable choice for travelers seeking a dependable and clean stay in Washington DC.
The Hyatt Place Washington DC/Georgetown/West End has garnered positive feedback for its suitability for business travelers. Guests have praised the welcoming staff and noted that the hotel provides comfortable working stations, making it ideal for remote work. Business professionals have found the facilities to cater well to their needs with convenient amenities like an indoor desk for working.
The location is considered safe for walking and there's a variety of nearby restaurants that are perfect for office group meals. Valet parking is an added benefit, especially for those driving in for business. While the gym is described as basic, it is still seen as useful for a quick workout. The hotel itself has been described as beautiful throughout, adding a pleasant atmosphere to the stay. Overall, it is deemed a great choice for business travelers seeking a comfortable and functional environment.
The Hyatt Place Washington DC/Georgetown/West End receives positive remarks for its accessibility features and location. Guests appreciate its easy-to-find parking and proximity to public transport like buses, as well as its convenient walking distance to various attractions. The hotel is also easily accessible from Union Amtrak station, making it an excellent choice for those arriving by train. Several guests highlighted the accessible pool, gym and bathroom facilities. Though the hotel was often packed with guests, the staff remained great and patient, providing helpful directions and assistance. One guest, although surprised by receiving an accessible room with a bathtub rather than a walking shower, expressed satisfaction overall. Despite some issues with the wifi, the accessible location and services make it a solid option for travelers with disabilities.
Guests had mixed experiences with the heated pool at Hyatt Place Washington DC/Georgetown/West End. Some visitors appreciated the concept of an indoor pool, but many reported that the water was very cold, contradicting the hotel's claim of it being heated. Several comments mentioned that the pool heater was either broken or not turned on, leading to an unpleasant swimming experience. Despite the advertised heated pool feature, the actual temperature of the pool was a frequent letdown for those expecting warm water.
Additionally, it seemed that the hotel was operating with a limited staff, although the available team worked diligently. Families with children, in particular, expressed disappointment due to the pool's chilly conditions, which did not meet their expectations for a relaxing swim.
Hyatt Place Washington DC/Georgetown/West End offers an indoor pool, which provides the convenience of being unaffected by weather conditions, making it a reliable spot for guests aiming to swim regardless of seasonal changes. Families, especially those with children, appreciate having this amenity, although some feedback highlights that the pool's water can be very cold since it is not heated. While the indoor pool is a nice addition and can attract kids who are eager to swim, some reviewers noted that the pool area can sometimes become overcrowded with loud children, which might detract from a more relaxing experience. Additionally, there were instances where the heating system for the pool was broken or it was closed, which could be a consideration for those prioritizing a warm swim. Despite these points, the presence of an indoor pool is generally seen as a positive facility of the hotel.
Hyatt Place Washington DC/Georgetown/West End offers a welcoming environment for guests traveling with their furry companions. Dogs are allowed in the hotel and there are dog-friendly rooms available on request. The staff is notably friendly and treated pets like golden doodles wonderfully. A nearby dog park provides a convenient spot for pets to play and relieve themselves.
For families bringing their dogs, the hotel is accommodating, ensuring that pets are part of the overall experience. Despite these positives, some areas need improvement, such as the lack of on-site facilities for pet business and occasional disturbances from barking dogs. Valet parking is available for $50 per night, though it is considered expensive by some. The hotel's dog-friendly approach is appreciated, although the overall service could see enhancements, especially at the front desk and with staff politeness.
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Location
This central spot is not only close to major tourist sites but is also near George Washington University and several metro stations, such as Dupont Circle and Foggy Bottom, making it easy to navigate the city. Reviewers note that the area is peaceful and safe for walking at night with numerous restaurants and a Walgreens nearby for convenience.
From quiet evenings in Georgetown to the lively city center, the hotel's location is praised for its strategic placement, offering easy access to public transport and major roadways. Visitors also highlight the added advantages of being close to city landmarks and historic sites, providing an all-around excellent stay for families, tourists and business travelers alike.
Breakfast
However, there were criticisms regarding consistency and quality. Despite the variety, some guests found the breakfast repetitive, lacking in fresh fruit or simply not tasty. Issues such as cold hot food, limited variety and the use of disposable plates and cutlery detracted from the experience for some. Additionally, the breakfast area being crowded and chaotic at peak times was a common concern with instances where food ran out and the buffet wasn’t replenished timely.
While some guests described breakfast as very good or amazing, others expressed disappointment, finding it mediocre or even terrible with comments on overcooked eggs, a lack of healthier options like vegetables or yogurt and a general lack of space for guests. The breakfast timing, ending as early as 9 or 10 am, was also a point of contention for a few.
Overall, while the breakfast at Hyatt Place Washington DC/Georgetown/West End has its highlights with a wide selection and convenient options, it appears to require improvements to consistently meet guest expectations.
Dinner
The hotel's bar adds to the dining options for guests, but those looking for a broader and potentially higher-quality dining experience may need to explore the numerous fine dining restaurants and cafes in the nearby area. Georgetown with its diverse culinary scene, is conveniently situated just down the street and offers guests additional choices. However, the advertisement regarding the hotel's parking, which is valet service, has been flagged as somewhat confusing by some guests.
Overall, while the hotel provides some on-site dining amenities, the nearby local restaurants and cafes are highlighted as excellent alternatives.
Rooms
However, some guests observed issues such as outdated furnishings, poor housekeeping standards and occasional maintenance problems. Despite these drawbacks, the rooms were often highlighted as comfortable and functional with amenities like good-sized windows offering nice views of the surrounding area. The rooms also featured practical additions such as lounge areas and plenty of plugs for convenience.
In summary, the hotel offers large, clean and comfortable rooms that cater well to families and individual travelers alike, although periodic maintenance and housekeeping improvements could enhance the guest experience further.
Beds
Despite these positives, there were occasional complaints about the pillows with some finding them uncomfortable or of poor quality. A few guests mentioned issues such as insufficient natural light around the beds, thin blankets and unmade beds upon arrival. There were also isolated incidents of cleanliness problems, including dirty bed covers.
Overall, guests seemed mostly satisfied with the bed comfort at this hotel, valuing the spacious and well-equipped rooms with large, comfy beds. However, improvements could be made regarding pillow quality and ensuring consistently clean and well-maintained bedding and rooms.
Cleanliness
The common areas, including the pool and dining spaces, are generally well-maintained, though there are occasional mentions of dusty spots and lapses in breakfast area tidiness. The bathrooms, while equipped with essential amenities, could benefit from better upkeep in some cases.
Despite minor issues such as worn-out furniture and infrequent housekeeping services, overall cleanliness remains a strong point of the hotel. Efficient housekeeping staff and modern, clean rooms make for a comfortable stay, bolstered by the hotel’s convenient location and friendly staff.
For those seeking a clean and comfortable retreat in a central location, the Hyatt Place Washington DC/Georgetown/West End delivers a satisfactory experience with a commitment to cleanliness and guest convenience.
Staff
However, the front desk service appears to be a recurrent issue. Reports of slow service, lack of knowledge, unresponsiveness and even rudeness mar the otherwise positive reviews. Some guests mentioned that the reception team could be argumentative and unaccommodating with instances of staff being unprofessional and impersonal. Training and better communication seem necessary for the front desk team to meet guests' expectations consistently.
Despite these issues, there were positive interactions mentioned, such as friendly and cooperative overall staff behavior, cooperative valet service and a generally welcoming atmosphere from many employees. The hotel seems to have strong points in hospitality but could benefit from addressing the inconsistencies in their front desk operations to enhance the guest experience fully.
Wi-Fi
Gym
Pool
However, a significant number of reviews mentioned that the pool's water was extremely cold, often described as freezing or ice-cold. This temperature issue prevented several guests from using the pool, which was a major disappointment for those who booked the hotel specifically for this amenity. Additionally, there were instances where the pool was overly chlorinated, leading to discomfort. Some guests encountered times when the pool was closed, sometimes without prior notice, further contributing to a less than ideal experience.
Overall, while the pool was a hit with children and a nice bonus for many families, the recurring issues with water temperature and occasional closures detracted from its overall appeal.
Parking
Family
Family-friendly services and a good-sized pool are highlights with kids reportedly enjoying the pool activities. Breakfast is an added convenience, offering options that cater to younger guests, such as toddlers and families find it satisfying overall. The hotel’s location is convenient with plenty of restaurants and amenities nearby, making it easy to commute around Washington D.C.
Although there have been isolated issues such as room leakage, the staff's immediate response in resolving such issues has been praised. Similarly, while there were instances of unpleasant service experiences, the general atmosphere is described as family-friendly and courteous. This hotel stands out as an ideal spot for family gatherings, offering the necessary comfort and services to make any stay enjoyable.
3 Star
Business
The location is considered safe for walking and there's a variety of nearby restaurants that are perfect for office group meals. Valet parking is an added benefit, especially for those driving in for business. While the gym is described as basic, it is still seen as useful for a quick workout. The hotel itself has been described as beautiful throughout, adding a pleasant atmosphere to the stay. Overall, it is deemed a great choice for business travelers seeking a comfortable and functional environment.
Accessible
Heated Pool
Additionally, it seemed that the hotel was operating with a limited staff, although the available team worked diligently. Families with children, in particular, expressed disappointment due to the pool's chilly conditions, which did not meet their expectations for a relaxing swim.
Indoor Pool
Dog Friendly
For families bringing their dogs, the hotel is accommodating, ensuring that pets are part of the overall experience. Despite these positives, some areas need improvement, such as the lack of on-site facilities for pet business and occasional disturbances from barking dogs. Valet parking is available for $50 per night, though it is considered expensive by some. The hotel's dog-friendly approach is appreciated, although the overall service could see enhancements, especially at the front desk and with staff politeness.
Yes, Hyatt Place Washington DC/Georgetown/West End has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hyatt Place Washington DC/Georgetown/West End.
Yes, Hyatt Place Washington DC/Georgetown/West End welcomes dogs.
Yes, parking facilities are available at Hyatt Place Washington DC/Georgetown/West End.
Yes, Hyatt Place Washington DC/Georgetown/West End has a gym.
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