Hotel Nell - Union Market
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Summary of reviewsHotel Nell - Union Market is favorably reviewed for its exceptional location and modern aesthetic. Positioned near Union Station and the NoMa-Gallaudet metro station, the hotel offers excellent accessibility to Washington, D.C.'s main attractions. Guests appreciate its setting in a vibrant neighborhood with easy access to Union Market and a variety of dining options, making it an ideal base for both short and extended stays.
The hotel consistently earns praise for its outstanding staff, who are noted for their politeness, helpfulness, and friendliness. This commitment to service enhances the welcoming atmosphere, with standout staff members like Jose and Delila highlighted for their exceptional assistance. The smartly designed decor and cleanliness of the hotel, including well-maintained common areas, contribute to an attractive and comfortable stay, further complemented by the charming and cozy ambiance of the rooms.
Guests generally enjoy the breakfast offerings at Hotel Nell, lauding the quality and diversity of dishes, including vegan options, although service efficiency can occasionally be an area for improvement. For those looking for additional breakfast choices, nearby Union Market provides abundant options.
Room comfort is generally well-received despite critiques regarding the small size, minimal furnishings, and noise related to nearby traffic and train tracks. Beds are mainly praised for their comfort, though some guests find them too small or the pillows too firm. While occasional issues with air conditioning and shower pressure arise, these are sporadic rather than frequent concerns.
Guests benefit from free Wi-Fi, although the service is reported to be more reliable in communal areas than in individual rooms, where connection issues may impact internet speed and TV functionality. On the other hand, the parking situation poses challenges, with limited spaces and high fees necessitating prior arrangements.
Overall, Hotel Nell - Union Market offers good value for money, especially when compared to other hotels in the area. Although it might not meet all aspects of a traditional three-star experience, its strategic location, attentive staff, and overall atmosphere provide a rewarding stay for guests exploring the city.
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The hotel consistently earns praise for its outstanding staff, who are noted for their politeness, helpfulness, and friendliness. This commitment to service enhances the welcoming atmosphere, with standout staff members like Jose and Delila highlighted for their exceptional assistance. The smartly designed decor and cleanliness of the hotel, including well-maintained common areas, contribute to an attractive and comfortable stay, further complemented by the charming and cozy ambiance of the rooms.
Guests generally enjoy the breakfast offerings at Hotel Nell, lauding the quality and diversity of dishes, including vegan options, although service efficiency can occasionally be an area for improvement. For those looking for additional breakfast choices, nearby Union Market provides abundant options.
Room comfort is generally well-received despite critiques regarding the small size, minimal furnishings, and noise related to nearby traffic and train tracks. Beds are mainly praised for their comfort, though some guests find them too small or the pillows too firm. While occasional issues with air conditioning and shower pressure arise, these are sporadic rather than frequent concerns.
Guests benefit from free Wi-Fi, although the service is reported to be more reliable in communal areas than in individual rooms, where connection issues may impact internet speed and TV functionality. On the other hand, the parking situation poses challenges, with limited spaces and high fees necessitating prior arrangements.
Overall, Hotel Nell - Union Market offers good value for money, especially when compared to other hotels in the area. Although it might not meet all aspects of a traditional three-star experience, its strategic location, attentive staff, and overall atmosphere provide a rewarding stay for guests exploring the city.
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Guest Reviews
Hotel Nell - Union Market boasts an excellent location that is highly praised by guests for its convenience and accessibility to key attractions. Situated close to Union Station and the NoMa-Gallaudet metro station, it's a prime spot for those looking to explore the city with ease. The area is vibrant and bustling, nestled in a trendy neighborhood undergoing renovation, which adds to its appeal. Guests appreciate its proximity to Union Market, known for its eclectic food stalls and unique shops, and the variety of nearby dining options. The hotel’s modern aesthetic, coupled with its charming decor, enhances the overall experience. Visitors frequently mention its strategic location as ideal for attending events and as a base for city exploration. Whether traveling by car or on foot, the hotel's central position near metro services ensures easy access to Washington, D.C.'s main attractions. The combination of great location and stylish ambience makes it a desirable choice for both short and extended stays.
Hotel Nell - Union Market offers a commendable breakfast experience that guests often praise for its quality and variety. Many find the breakfast to be quite satisfying, with hearty and delicious options available. The breakfast service generally receives positive remarks, highlighting both the excellent choice of dishes and the pleasant dining atmosphere. Some guests appreciate the a la carte menu, with reasonably priced and diverse offerings that include vegan options, which add to the hotel's appeal.
However, a few reviews indicate areas for improvement, such as occasional understaffing and delays in service, with some guests mentioning a wait time before being attended to. Additionally, the breakfast is not included in the room rate, requiring an additional purchase, which some guests find a bit overpriced. Overall, the breakfast experience at Hotel Nell is positively received, though there is room for enhancement in service efficiency. Those who explore the nearby Union Market also have a variety of additional breakfast options to enjoy, further complementing their stay.
Hotel Nell, located near Union Market, offers a distinct blend of charm and modern design, though guests remark on the consistently small size of its rooms. While some find the quarters to be simplistically styled yet appealing and clean, others note issues such as minimal furnishings, poor lighting, and occasional noise from nearby traffic and train tracks. Despite these limitations, the atmosphere is enhanced by lovely decor and a cozy, welcoming ambiance suited to travelers. Most guests appreciate the friendly and accommodating staff, adding to the enjoyable stay. Beds generally receive high praise for their comfort, though size may be inadequate for some, and pillows are occasionally described as too firm. Cleanliness is usually not an issue, though sporadic technical concerns such as air conditioning faults and shower pressure arise. Set in a pleasant neighborhood, the hotel provides a practical base to explore the area, offering amiable vibes and a sense of personal touch that many guests enjoy.
At Hotel Nell - Union Market, the bedding garners a range of feedback from guests, with a largely favorable impression. Many guests experienced delightfully comfortable beds, appreciating the top-notch quality, particularly the king-sized variety. The comfort of the beds is often praised, highlighted with adjectives such as soft, comfy, and very comfortable. This comfort extends to the rooms, with guests noting the presence of comfortable beds complemented by well-appointed storage space and privacy-providing curtains.
However, some guests encountered issues with bed size and pillow comfort. While beds are described as new and generally comfortable, several reviews mention that they can feel small, particularly for taller individuals, with some experiencing feet hanging off the ends. Additionally, the firmness and height of the pillows do not resonate with everyone, as they are often regarded as too thick and hard. Despite these concerns, the consensus remains positive regarding the comfort level of the beds, contributing to a restful stay for most visitors.
Hotel Nell at Union Market offers a commendable level of cleanliness that is frequently praised by guests. Visitors consistently highlight the spotless and comfortable rooms, where modern design and well-functioning amenities enhance the experience. The beds and showers are particularly appreciated for their comfort and cleanliness, contributing to a pleasant stay. The hotel's aesthetic appeal, featuring great decor and a welcoming atmosphere, is also noted, making it both an attractive and comfortable destination. Common areas like the lobby and terrace provide pleasant spaces for guests to work or relax. The hotel’s convenient location, close to the center and public transport, adds to its appeal. However, some reviews suggest occasional issues with dust and maintenance of bathroom elements, indicating room for improvement in some specific areas. Overall, Hotel Nell receives acclaim for its charming character, attentive staff, and clean facilities, making it a noteworthy choice for travelers seeking a cozy and inviting environment.
Hotel Nell - Union Market consistently receives high praise for its outstanding staff, making a significant impact on guests' experiences. Many visitors commend the politeness, helpfulness, and friendliness of the team, which creates a welcoming and accommodating atmosphere throughout their stay. Guests often highlight the willingness of staff to provide assistance, from offering travel guidance to addressing concerns promptly. The presence of multilingual staff members, some of whom speak Spanish, adds to the inclusive environment.
The front desk team, including standout individuals like Jose and Delila, receives particular recognition for their kindness and helpfulness. Additionally, the hotel's Food and Beverage Manager is noted for being friendly and informative about the local area. Guests appreciate that the staff across various departments, including reception, cleaning, and security, contribute positively to their overall experience.
Despite a few isolated remarks regarding attentiveness and noisy behavior, the feedback overwhelmingly focuses on the staff's hospitality and genuine efforts to make guests feel at home. The strong rapport between the staff and guests fosters a memorable and pleasant stay, encouraging many visitors to recommend the hotel and return for future visits. Overall, the human quality and warmth of the team set the stage for a comfortable and enjoyable stay at Hotel Nell - Union Market.
Hotel Nell - Union Market offers complimentary Wi-Fi, which some guests found to be satisfactory, especially in the lobby area where the connection works well. However, a number of reviews indicate that Wi-Fi in the rooms was problematic, with guests experiencing difficulties maintaining a stable connection, slow internet speeds, and even issues connecting their phones. Furthermore, guests reported that the Wi-Fi issues impacted television functionality, limiting channel availability and features like closed captions. While the internet service has room for improvement, guests can access reliable Wi-Fi in communal areas, making those spaces suitable for activities that require a stronger connection.
When considering a stay at Hotel Nell - Union Market, guests frequently mention the parking situation as a significant aspect to keep in mind. The hotel offers parking, but it's limited, with only about eight spaces available, making it crucial to reserve a spot in advance. However, even with a reservation, parking is not guaranteed due to the high demand and scarcity of spaces.
The cost of parking is notably steep at $45 per night, and some guests have pointed out that this fee is higher than anticipated. The parking area attached to the hotel is described as small, which can complicate the parking process. For those unable to secure a spot on-site, alternatives include parking in nearby public garages or on the street, though these options can be inconvenient due to distance and availability.
For travelers planning to explore the city by car, the location of Hotel Nell can be convenient, but the associated parking challenges may require some patience and prior planning.
Hotel Nell - Union Market presents itself as a modern establishment with a reasonable price point, especially when compared to other hotels in the area. Despite not meeting the expectations of a standard three-star experience for some guests, it offers good value for money. The hotel has been described as very nice and modern, with some reviewers noting it as exceptional or very good. However, opinions on the accommodation and access to the hotel vary, with several guests finding these aspects lacking in quality and convenience. While the hotel is passable for its price range, it may not be the top choice for those seeking a consistently high level of service or luxurious amenities. Overall, guests can expect a decent stay with the understanding that experiences can be hit or miss.
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Location
Breakfast
However, a few reviews indicate areas for improvement, such as occasional understaffing and delays in service, with some guests mentioning a wait time before being attended to. Additionally, the breakfast is not included in the room rate, requiring an additional purchase, which some guests find a bit overpriced. Overall, the breakfast experience at Hotel Nell is positively received, though there is room for enhancement in service efficiency. Those who explore the nearby Union Market also have a variety of additional breakfast options to enjoy, further complementing their stay.
Rooms
Beds
However, some guests encountered issues with bed size and pillow comfort. While beds are described as new and generally comfortable, several reviews mention that they can feel small, particularly for taller individuals, with some experiencing feet hanging off the ends. Additionally, the firmness and height of the pillows do not resonate with everyone, as they are often regarded as too thick and hard. Despite these concerns, the consensus remains positive regarding the comfort level of the beds, contributing to a restful stay for most visitors.
Cleanliness
Staff
The front desk team, including standout individuals like Jose and Delila, receives particular recognition for their kindness and helpfulness. Additionally, the hotel's Food and Beverage Manager is noted for being friendly and informative about the local area. Guests appreciate that the staff across various departments, including reception, cleaning, and security, contribute positively to their overall experience.
Despite a few isolated remarks regarding attentiveness and noisy behavior, the feedback overwhelmingly focuses on the staff's hospitality and genuine efforts to make guests feel at home. The strong rapport between the staff and guests fosters a memorable and pleasant stay, encouraging many visitors to recommend the hotel and return for future visits. Overall, the human quality and warmth of the team set the stage for a comfortable and enjoyable stay at Hotel Nell - Union Market.
Wi-Fi
Parking
The cost of parking is notably steep at $45 per night, and some guests have pointed out that this fee is higher than anticipated. The parking area attached to the hotel is described as small, which can complicate the parking process. For those unable to secure a spot on-site, alternatives include parking in nearby public garages or on the street, though these options can be inconvenient due to distance and availability.
For travelers planning to explore the city by car, the location of Hotel Nell can be convenient, but the associated parking challenges may require some patience and prior planning.
3 Star
No, Hotel Nell - Union Market doesn't have any pool.
No, a spa isn't available at Hotel Nell - Union Market.
Yes, Hotel Nell - Union Market welcomes dogs.
Yes, parking facilities are available at Hotel Nell - Union Market.
No, Hotel Nell - Union Market doesn't have a gym.
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