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Summary of reviewsHomewood Suites by Hilton Washington DC NoMa Union Station is highly regarded for its convenient location, offering easy access to downtown and major attractions. Its proximity to Union Market and complimentary shuttle service to Union Station enhance the overall convenience and allow guests to explore Washington DC easily. The hotel's setting in a promising neighborhood, despite its initial rough appearance, provides comfort and accessibility.
Guests appreciate the complimentary breakfast, which features a variety of options that cater to diverse tastes. The evening socials from Monday to Thursday are also popular. These events offer complimentary dinners, beverages, and an opportunity to socialize, creating a welcoming community atmosphere that enhances the stay.
The hotel's rooms are a standout feature, consistently praised for being spacious, clean, and well-appointed. The availability of kitchenettes adds convenience, especially for families, who also benefit from the safe and family-friendly environment. The suite layout and comfortable beds contribute to a restful experience, although some guests have mixed feelings about the sofa beds.
Cleanliness is consistently high, with modern and well-maintained facilities that impress guests. The staff, known for their professionalism and friendliness, consistently receive accolades for their exceptional customer service. They go above and beyond to ensure guests feel welcome and well taken care of, significantly contributing to a positive hotel experience.
While the free Wi-Fi can be inconsistent, the hotel is proactive in addressing any connectivity issues. Parking is accessible, with reasonable fees compared to other local options, although some guests feel the costs are excessive.
Overall, Homewood Suites offers excellent value to families and business travelers alike, delivering comfort, convenience, and a welcoming atmosphere. Its strategic location, coupled with attentive service and amenities like a shuttle service, makes it a reliable choice for an enjoyable stay in Washington DC. Show more
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Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
King Studio Suite - Non-SmokingIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The studio is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
King Studio Suite - Hearing Access/Non-SmokingIn the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The studio is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingMeals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and a microwave. The suite is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker.
Queen Studio with Two Queen Beds - Non-SmokingIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The spacious studio provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Homewood Suites by Hilton Washington DC NoMa Union Station boasts a remarkably convenient location, making it an ideal base for exploring Washington DC. Though not directly adjacent to the primary sightseeing spots, the hotel offers easy access to downtown, with a central position that is short walking or shuttle distance from Union Station. The trendy Union Market neighborhood, known for its diverse food options and shops, is just a short walk away, adding to the area's charm despite its initial rough appearance. The hotel's complimentary shuttle service is highly praised, efficiently connecting guests to the Metro and Union Station, making city exploration hassle-free. Additionally, the large family rooms offer excellent value, especially considering the proximity to key locations like FedEx Field. While the area itself may not appear tourist-heavy, guests appreciate the hotel's advantageous spot for accessing the Capitol, National Mall, and other attractions, with Uber rides to downtown consistently reasonable. Overall, Homewood Suites provides both comfort and convenience in a promising, up-and-coming neighborhood of DC.
Breakfast
The breakfast experience at Homewood Suites by Hilton Washington DC NoMa Union Station tends to receive positive feedback from guests, with many appreciating the complimentary aspect and the variety offered. The breakfast buffet is particularly noted for its replenishment and abundant selection, ensuring that guests never leave hungry. Options typically extend beyond traditional American fare, featuring hot foods like scrambled eggs, waffles, and sausage, alongside fresh fruit. Many guests found the inclusion of breakfast to be a significant perk, enhancing their stay.
Despite the breakfast being described as hearty and a highlight for some, opinions do vary. A few guests found the offerings to be uninspiring or expected a more varied menu. Some reviews mentioned the temperature of the food, noting that it occasionally lacked warmth. However, the prompt restocking by the kitchen staff helped mitigate this issue, maintaining freshness and availability. Specific items like hashbrowns and sausages received mixed reactions, and the absence of bacon was pointed out by some guests longing for traditional breakfast staples. Yet overall, the breakfast experience is marked by its convenience, pleasant variety, and the hospitality of the staff, making it a worthwhile part of the stay for most visitors.
Dinner
At Homewood Suites by Hilton Washington DC NoMa Union Station, guests can enjoy delightful evening socials held from Monday through Thursday. These gatherings offer complimentary dinners that include an array of light but satisfying selections such as soups, salads, fresh fruits, cheeses, and desserts like freshly baked cookies and brownies. Accompanying the food, guests can indulge in free beverages, with options of beer and wine enhancing the evening experience. The staff provides attentive service during these events, ensuring a pleasant atmosphere for attendees.
The evening socials serve as more than just a meal; they transform the hotel lobby into a welcoming community space where guests can relax and socialize over cocktails and a hearty meal. The dinner offerings, often described as both excellent and tasty, provide a surprising amount of variety and satisfaction. In addition to the evening socials, guests can also enjoy complimentary hot breakfasts, making their stay both convenient and delightful with dining options covered throughout the day.
Overall, guests have expressed appreciation for the hotel’s unique offering of complimentary evening meals and drinks, highlighting it as a standout feature during their stay. The combination of good food and relaxed social atmosphere contributes positively to the overall guest experience at this hotel.
Rooms
Homewood Suites by Hilton Washington DC NoMa Union Station offers a spacious and comfortable stay for guests. The rooms are consistently praised for being large, clean, and well-equipped, making them suitable for families and groups. Many guests highlight the comfort of the beds and the suite layout, which often includes a full kitchenette stocked with necessary utensils, adding convenience for cooking and dining. The suites are described as contemporary and beautifully appointed, with some offering stunning views of landmarks like the Washington Monument. Despite a few concerns about specific amenities, such as the pull-out couch, the overall feedback indicates that the rooms are not only aesthetically pleasing but also provide a practical and enjoyable experience for travelers. Additionally, friendly and helpful staff contribute to a positive stay, ensuring guests feel welcome and well taken care of.
Beds
Homewood Suites by Hilton Washington DC NoMa Union Station receives mixed feedback regarding the quality of its beds. Many guests find the beds to be comfortable, with comments noting their softness and the overall coziness of the bedding. The king-sized beds, in particular, receive praise for their comfort, complementing the cleanliness of the rooms. However, some reviews highlight issues, particularly with the sofa beds. A number of guests describe the pull-out sofa and its mattress as uncomfortable, with some even mentioning instances of stains and dirt. For families utilizing extra sleeping accommodations, such as the sofa bed, experiences can vary from sufficient to discomfort. Despite these varied bed experiences, many guests appreciate the overall hotel atmosphere and the kindness of the staff.
Cleanliness
Homewood Suites by Hilton Washington DC NoMa Union Station has received high praise from guests for its exceptional cleanliness standards. The majority of reviews emphasize that the rooms and common areas are remarkably clean, well-maintained, and modern in appearance. Guests report that the hotel feels new, with an environment that exudes freshness and tidiness. The comfortable and spacious rooms are often highlighted, with many commenting on their well-stocked and neatly arranged condition. Additionally, the friendly and helpful staff contribute to the hotel's welcoming atmosphere, creating a pleasant experience for visitors. Though most reviews commend the impeccable cleanliness, a few suggest the need for more thorough hoovering or better maintenance in some areas. Overall, the hotel's cleanliness and well-kept facilities leave a strong impression of quality and comfort.
Staff
The staff at Homewood Suites by Hilton Washington DC NoMa Union Station receive overwhelmingly positive praise for their friendliness, professionalism, and helpfulness. Guests consistently note the politeness and welcoming nature of the team, highlighting exceptional customer service as a standout feature of their stay. The front desk staff, including individuals such as Tiffany, Amanda, and Omar, are particularly commended for their responsiveness and willingness to assist with guests' needs, while drivers like Nathan are remembered for their friendly demeanor. Guests appreciate how the staff goes above and beyond, making sure that requirements and requests are met with efficiency and courtesy. Overall, the enthusiasm and pride that the staff exhibit in their roles contribute significantly to a pleasant and accommodating hotel experience.
Wi-Fi
Homewood Suites by Hilton Washington DC NoMa Union Station offers complimentary Wi-Fi, although reviews suggest that the connection can be inconsistent, with some users experiencing frequent dropouts. However, the hotel is proactive in addressing these issues by providing quick alternatives, such as access to a neighboring hotel's network. While there is an option to pay for improved service, the general consensus about the complimentary Wi-Fi varies, with some guests appreciating the offer, especially considering the good value overall of the hotel. With its beautiful design, great staff, and additional perks like a free on-demand shuttle bus to Union Station, the hotel provides a pleasant stay despite the occasional connectivity issues.
Parking
The parking experience at the Homewood Suites by Hilton Washington DC NoMa Union Station presents a mix of opinions. On the positive side, guests appreciate the ease of parking and the convenience of an attached garage, making it worry-free for late arrivals. Some reviewers highlight that parking fees are relatively reasonable compared to other hotels in the area, and they commend the friendly and professional parking staff. Self-parking is available for $25, which is noted as a cheaper option, and some guests have had parking included in their booking, much to their satisfaction. Additionally, the hotel offers valet parking, which is well-received despite being on the pricier side.
However, several guests express dissatisfaction with the high cost of parking, which is often perceived as an additional expense with fees reaching up to $45 or $50 per day. Complaints about the parking fees are frequent, with some guests feeling that the charges are excessive for self-service parking. Nonetheless, finding parking space was generally not an issue for guests, even if they had to budget for it. Despite the mixed feedback, the availability of parking and support from the staff tends to leave a generally favorable impression.
Family
Homewood Suites by Hilton Washington DC NoMa Union Station offers a welcoming and comfortable environment, perfect for family trips. The hotel features spacious and well-equipped family rooms, accommodating up to five guests with ease. The clean and sizeable suites include kitchenettes, enhancing the comfort and convenience for families traveling with children. The strategic location near trendy Union Square makes it ideal for exploring the city, and the shuttle service simplifies transportation, contributing to a hassle-free experience for families.
Guests highlight the exceptional friendliness and professionalism of the staff, who are always ready to assist with any needs, ensuring a homely atmosphere. The complimentary breakfast wins favor among both adults and children, adding value to the stay. The hotel also offers a free washer and dryer service, convenient for families on extended visits.
Safety concerns are put at ease, with guests feeling secure throughout their stay. The provision of meals not only caters to convenience but also allows families to focus on leisure activities, such as visiting the city's monuments, without worrying about dining arrangements. Overall, Homewood Suites provides a clean, safe, and family-friendly environment, making it an excellent choice for family vacations in Washington DC.
3 Star
Homewood Suites by Hilton Washington DC NoMa Union Station presents itself as a reliable option for travelers seeking comfort and convenience in the heart of the city. Guests commonly highlight the hotel for its cleanliness and the welcoming nature of its staff, creating a pleasant atmosphere for a stay. The availability of a shuttle service to Union Station adds a layer of convenience, making city exploration hassle-free. Rooms are praised for their tranquillity and pristine condition, contributing to a restful experience. While some reviews hint at a moderate level of satisfaction, others express clear intentions to return and recommend the hotel. Overall, it is described as a fine choice for an enjoyable overnight stay, offering the essentials with a touch of attentive service.
Business
Nestled in an advantageous location, Homewood Suites by Hilton Washington DC NoMa Union Station has garnered commendable feedback from business travelers for its well-thought-out facilities and services. The highlight of the experience for many is the hotel's complimentary shuttle service to and from Union Station. This amenity not only saves valuable time but also proves to be a cost-effective option for those frequently commuting to the city center.
The staff receives consistent praise for their friendliness and willingness to assist, enhancing the overall guest experience. Furthermore, the property's convenient parking facilities and excellent value make it an appealing choice for business visitors. With a good computer desk in the rooms and accessible lobby computers, the hotel ensures that business travelers can seamlessly blend work and leisure. Its close proximity to city attractions further cements its status as a great place to stay, providing both practicality and accessibility for guests on work trips.
No, Homewood Suites by Hilton Washington DC NoMa Union Station doesn't have any pool.
No, a spa isn't available at Homewood Suites by Hilton Washington DC NoMa Union Station.
Yes, Homewood Suites by Hilton Washington DC NoMa Union Station welcomes dogs.
Yes, parking facilities are available at Homewood Suites by Hilton Washington DC NoMa Union Station.
No, Homewood Suites by Hilton Washington DC NoMa Union Station doesn't have a gym.