Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Holiday Inn Washington-Central/White House by IHG, offers an exceptional location that facilitates easy exploration of Washington, D.C. Its central position places major attractions like the White House and the National Mall within walking distance, making it ideal for tourists. The neighborhood’s pleasant and safe environment, combined with nearby amenities such as supermarkets, restaurants and shops, enhances the overall convenience. Guests appreciate the clean, spacious rooms, comfortable beds and the rooftop pool, which serves as a relaxing respite after a day of sightseeing. The friendly and helpful staff contribute significantly to a positive stay experience.
Despite some mixed reviews regarding breakfast with concerns about variety, cost and operational consistency, the hotel does offer satisfying options when the breakfast service is available. The on-site Johnny Rockets restaurant provides an affordable dining option, though service quality can vary. The array of nearby dining establishments further enriches the dining experience for guests.
Rooms are well-maintained, spacious and equipped with useful amenities like fridges, coffee makers and microwaves. While there are occasional issues with outdated decor, noise and minor maintenance problems, the overall room quality is commendable. Cleanliness is a strong point for the hotel with excellent housekeeping services and spotless public areas often praised by guests.
Staff friendliness and helpfulness stand out, especially at the front desk and within the housekeeping team. Though there have been isolated reports of less satisfactory interactions, the majority of feedback underscores a welcoming and accommodating atmosphere.
The Wi-Fi service receives mixed feedback with some guests experiencing excellent connectivity and others facing intermittent issues. Similarly, the gym is seen as functional but limited with comments suggesting a need for better equipment and maintenance. The rooftop pool, while popular and enjoyable when accessible, has faced criticism for occasional closures and maintenance problems.
Parking is available, though spaces are noted as tight and the daily fees are considered high by many guests. However, the convenience of on-site parking and the option to leave cars until later in the day without extra charge are appreciated.
For families, the Holiday Inn Washington-Central/White House excels with its spacious, child-friendly rooms and accommodating services. Free meals for children under 12 and the availability of free laundry facilities are significant perks. The pool, along with the hotel's welcoming atmosphere and proximity to major attractions, makes it a popular choice for family stays.
Overall, the Holiday Inn Washington-Central/White House offers a blend of accessibility, comfort and value for money, making it a favored option in the heart of Washington, D.C. Show more
Read review summaries for all categories
Categories
3-Star Hotel
This hotel is appreciated for its proximity to the White House. It's a practical option for visitors interested in historical sites.
Hotel with Outdoor Pool
The hotel offers a rooftop pool that receives consistent praise, especially among families. The pool is noted for its excellent city views and cozy ambiance, making it a pleasant spot for relaxation.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Standard RoomThis room features a flat-screen TV with cable channels and a work desk.
Please note room type is not guaranteed. Hotel will assign room type, upon arrival, based upon availability.
Standard King Room with Sofa BedA large room with a seating area.
Standard Double Room with Two Double BedsA large room with a seating area and a work desk.
Standard King RoomGuests will have a special experience as this double room features a rooftop pool. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room with Two Double Beds - Hearing Mobility Accessible TubThis double room offers a rooftop pool. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Double Room with Two Double Beds - Hearing Mobility Accessible Roll-In ShowerThis double room's special feature is the rooftop pool. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
King Room - Hearing Accessible - Roll-in ShowerThis double room's special feature is the rooftop pool. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Room - Mobility Access/Hearing AccessibleThis double room's standout feature is the rooftop pool. The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The Holiday Inn Washington-Central/White House boasts an exceptional location, making it highly convenient for exploring Washington, D.C. The hotel's prime position puts it within walking distance to major attractions such as the White House, the National Mall and various monuments. Visitors appreciate the proximity to key sights with many noting that they could walk to numerous destinations, including embassies, restaurants and shops. The neighborhood is pleasant and safe, adding to the overall appeal.
Guests frequently highlight the ease of accessing public transportation and the availability of amenities like supermarkets and dining options nearby. The central location of the hotel allows for efficient exploration of the city without the need for public transportation in many cases. The clean, spacious rooms, along with comfortable beds, contribute to a positive stay.
In particular, the rooftop pool garners praise, offering a relaxing respite after a day of sightseeing. The friendly and helpful staff further enhance the experience, providing excellent service to complement the superb location. Overall, the hotel is a favored choice for its combination of accessibility, comfort and value for money in the heart of Washington, D.C.
Breakfast
Situated in a prime location close to the White House, the 'Holiday Inn Washington-Central/White House by IHG' offers various on-site amenities, but its breakfast service has received mixed reviews. Some guests praised the breakfast as excellent, delicious and fulfilling, stating that the typical American buffet provided a good selection and satisfied their needs. Free breakfast is often highlighted as a key benefit, especially for families and the inclusion of breakfast vouchers was appreciated by many.
However, there were notable concerns among guests, particularly regarding the limited variety and high cost of the breakfast, which some felt did not justify the price. The breakfast buffet was occasionally marked by issues such as inadequate replenishment and a lack of diverse options. Furthermore, some visitors found the American-style breakfast to be too greasy.
Another significant drawback was the operational status of the hotel’s restaurant. Many guests were inconvenienced when the in-house breakfast facilities were unavailable due to renovations. This led to the provision of breakfast vouchers which guests had to use at nearby restaurants. The vouchers, unfortunately, often did not cover the full cost of a meal, forcing people to pay extra, which added dissatisfaction to their stay, particularly during unforeseen circumstances and additional travel requirements.
Despite some guests finding the external restaurants' food quality satisfactory, others criticized the efficiency and friendliness of the service at these partner eateries. The operational issues, combined with poor communication about the absence of on-site breakfast, led to frustration amongst several patrons.
In summary, while the 'Holiday Inn Washington-Central/White House' offers a convenient location and the promise of a good breakfast, it’s clear that more consistency and transparency regarding breakfast service are needed to fully meet guest expectations.
Dinner
The dining experience at Holiday Inn Washington-Central/White House by IHG, generally centers around the on-site restaurant, Johnny Rockets. This American diner-style establishment, connected to the hotel, provides a convenient dining option for guests with many praising its affordability and good food, especially for breakfast. Johnny Rockets is noted for catering well to dietary restrictions and allergies. However, some guests found the food and service to be inconsistent, citing slow service and occasional mix-ups with orders. The menu, while limited, offers something for most palates and the prices, although occasionally perceived as high, align with typical American diner fare.
Several reviewers highlighted the convenience of having dinner available on-site, making it easy to grab a meal without leaving the hotel. Despite this, the closure of the restaurant for renovations during some stays was a source of disappointment for others, forcing them to seek out meals elsewhere.
The hotel's prime location also means that guests have access to a variety of nearby dining options, from Whole Foods Market to a plethora of cafes, restaurants and bars just a short walk away. Notable mentions include local dining spots such as The Hamilton and ethnic restaurants like the Thai and Spanish establishments close to the hotel. This array of nearby choices ensures that guests have ample alternatives should they choose to explore beyond the hotel's offerings.
Rooms
The rooms at Holiday Inn Washington-Central/White House by IHG, receive commendations for their cleanliness and spaciousness. Guests frequently highlight how the rooms are well-kept with comfortable beds and daily room cleaning services that maintain a high standard of cleanliness and comfort. Many mention the good size of the rooms, finding them adequately large for multiple guests and luggage. The inclusion of useful amenities like fridges, coffee makers and microwaves in the rooms adds to the convenience.
However, there are some drawbacks noted by guests. A few rooms are described as outdated with worn-out décor and carpets and some bathrooms are particularly small and in need of renovation, suffering from mold and malfunctioning fittings. Noise issues from fridges and sounds from adjoining rooms have also been reported. Occasionally, rooms have been found to have unpleasant odors, including the smell of smoke and mold and some maintenance issues such as cracks in windows and noisy air conditioning.
Despite these occasional issues, the overall sentiment towards the rooms is positive. The spaciousness, along with the well-maintained and comfortable environment, contributes to a satisfactory stay for most visitors. The housekeeping staff is praised for their diligent work and the facilities provided in the rooms generally meet guest expectations, ensuring a pleasant and functional experience.
Beds
The beds at Holiday Inn Washington-Central/White House by IHG have received largely positive feedback from guests. Numerous reviewers noted the beds as comfortable, often highlighting them as super comfortable or very comfortable. Many appreciated the newer and softer mattresses and found the bedding to be cozy and of good quality. The large, king-size beds were particularly praised for their comfort and spaciousness with several guests commenting on their excellent and relaxing sleeping experience.
Guests also appreciated the pillows, which offered a choice between firm and soft options, adding to the overall comfort. However, there were some mentions of double beds being narrow and, in some cases, uncomfortable due to issues such as stiffness or worn-out mattresses. The sofa beds, on the other hand, received mixed reviews with a number of guests finding them uncomfortable. Despite these few drawbacks, the overall sentiment towards the beds at the hotel is highly positive with many guests repeatedly emphasizing the comfort and quality of their sleep.
Cleanliness
The Holiday Inn Washington-Central/White House has received varied feedback regarding its cleanliness with overwhelmingly positive comments highlighting well-maintained facilities. Guests frequently praised the hotel for its very clean and spacious rooms, spotless restrooms and consistently excellent housekeeping. The public areas were described as neat and fresh with a pleasant, clean smell throughout the property.
Daily cleaning services were appreciated, ensuring rooms were supplied with fresh linens and towels. Many found the environment comfortable and secure, accentuating an overall hygiene standard that matched expectations. The lobby and other common areas were also noted for their cleanliness and well-kept appearance.
However, a minority of reviews pointed out issues with cleanliness, citing instances of unclean bathrooms, dusty carpets and occasional pest problems. Some guests encountered rooms that had not been cleaned to their satisfaction with specific issues like old bedding, mold in bathroom areas and the smell of smoke. Despite these less favorable remarks, the general consensus leans towards a positive evaluation of the hotel's commitment to cleanliness.
Staff
The staff at Holiday Inn Washington-Central/White House by IHG, garners a generally positive reception from guests. Many reviews highlight the staff's friendliness and helpfulness, emphasizing their courteous and accommodating nature. The front desk employees, in particular, are noted for their professionalism, smooth check-in process and willingness to assist guests. Housekeeping frequently maintains clean rooms, enhancing the overall experience.
Despite the predominance of favorable feedback, there are occasional mentions of staff being unresponsive or unfriendly. Some reviewers specifically noted instances of rude behavior, particularly at the breakfast area and reception. However, these isolated comments do not overshadow the multitude of guests who praised the staff’s exceptional service, welcoming demeanor and attentiveness.
The consistency in positive remarks about the reception staff, the helpfulness of employees and the overall welcoming atmosphere suggests that the hotel generally excels in customer service, providing a pleasant and supportive environment for travelers.
Wi-Fi
The Wi-Fi experience at Holiday Inn Washington-Central/White House by IHG, seems to be quite mixed according to guest reviews. Several guests were pleased with the Wi-Fi, noting that it had excellent coverage, was fast and was available for free. Some even described it as convenient and functional, particularly in the lobby area. However, other guests reported significant issues, including poor quality, fluctuating speeds and intermittent connection problems. Notably, some guests experienced complete unavailability of Wi-Fi in their rooms and mentioned specific instances where they couldn’t connect to the network or found the internet speed too slow for activities like streaming YouTube. In some cases, the Wi-Fi turned off entirely during the evenings. Overall, while there are positive remarks about the Wi-Fi being good and fast at times, there are also numerous reports of unreliable and inconsistent service that could impact a guest's stay.
Gym
The gym at Holiday Inn Washington-Central/White House by IHG, receives mixed feedback from guests. Some reviews appreciate the well-organized and well-equipped nature of the gym, deeming it a nice facility. However, many comments suggest significant room for improvement, noting that the gym is small and poorly equipped. Guests point out issues like broken equipment, specifically a treadmill and the cleanliness of the gym has also been a concern for some. Despite these shortcomings, the gym retains a functional aspect for those looking for basic fitness options during their stay.
Pool
The rooftop pool at the Holiday Inn Washington-Central/White House by IHG, has garnered mixed reviews from guests. While many found the rooftop pool to be a pleasant and relaxing space, perfect after a day of sightseeing, there were a number of concerns raised about its maintenance and availability.
On the positive side, guests frequently highlighted the pool as a nice, enjoyable and even essential amenity, especially for families and children. The rooftop location provided an excellent and sometimes even amazing respite with beautiful views, making it a popular feature of the hotel. Cleanliness was also noted by some, adding to the pleasant experience.
However, several reviews pointed out significant issues with the pool's management and accessibility. Many guests were disappointed to find the pool often closed, citing the end of the season or other reasons, despite favorable weather conditions. There were also mentions of the pool being too cold, overcrowded, lacking towels and sometimes not being well-maintained with unclean water reported occasionally.
Overall, while the rooftop pool has the potential to be a standout feature of the Holiday Inn Washington-Central/White House, consistency in its availability and maintenance would greatly enhance guest satisfaction.
Parking
Finding parking at the Holiday Inn Washington-Central/White House by IHG, may require some preparation due to its unique constraints and costs. Although there is convenient on-site parking and an underground parking garage, guests frequently noted that the spaces are small and tightly spaced, making maneuvering a bit challenging. Parking availability appears consistent, but the cost comes as a common point of contention with daily fees often cited as high, ranging from $40 to $60. While some guests mentioned the parking garage was good and covered, many felt the price was not adequately communicated beforehand and that the high fees felt excessive. Despite these challenges, the ability to leave cars until later in the day without extra charge was a noted plus for some visitors.
Family
The Holiday Inn Washington-Central/White House by IHG, is widely praised for being a family-friendly destination. Guests repeatedly highlight the hotel's suitability for families and note the numerous amenities that cater specifically to children. With spacious family rooms, comfortable beds and a clean, tidy environment, the hotel ensures that families of all sizes can stay comfortably.
The location is particularly lauded as perfect for families, making it easy to explore the city and its many sights. Parents find the free meals for kids under 12 and the availability of free laundry facilities particularly convenient. The pool is a big hit among kids, providing entertainment and leisurely fun.
Although there were some hiccups, such as breakfast only being provided for two people in a room booked for three and some communication issues with staff, the overall atmosphere is described as very welcoming and family-oriented. Helpful and friendly staff add to the positive experience, making family stays pleasant and stress-free.
The hotel is also convenient for families with young children and teenagers alike and various services ensure everyone’s needs are met. It’s positioned as an excellent choice for family vacations, offering comfortable accommodations and a family-friendly atmosphere that keeps guests returning.
Nightlife
The Holiday Inn Washington-Central/White House by IHG, is situated in a vibrant area rich with nightlife options. Just a ten-minute walk reaches various nightlife venues and an array of nearby bars. The surrounding neighborhood offers a great choice for dining with loads of restaurants to satisfy diverse tastes. Visitors can enjoy a beautiful neighborhood atmosphere alongside the energetic buzz of nightlife hotspots, making it an excellent location for those looking to experience Washington's lively evening scene.
3 Star
Holiday Inn Washington-Central/White House by IHG, offers a reliable and value-driven option for travelers, consistently earning praise for its superb location in the city center. A three-star rated establishment, it delivers standard accommodations typical of the Holiday Inn brand, ensuring guests receive a comfortable stay at an affordable price.
Many guests find it to be a great fit for business trips, appreciating the economic rates alongside adequate facilities. Despite some reviews highlighting the limited food options and occasional unfriendly staff, others commend the food buffets and describe the hotel staff generally as good.
The overall value for money is frequently praised with several guests noting it as a solid choice in terms of price-performance, fitting the typical three-star mold and often surpassing expectations given its affordability and quality. While some guests have experienced disappointment, the hotel's central location and economical pricing often make it a suitable and practical choice for budget-conscious travelers.
Business
'Holiday Inn Washington-Central/White House by IHG' caters well to business travelers, offering a reasonable price and good location for both business trips and tourist activities. The hotel is praised for its management of business trips and efficient tourist information services, including concierge assistance for various attractions. Business amenities, however, are noted to be lacking and some issues were reported with the cloakroom, fitness suite and contract terms. Free coffee and tea in the lobby add a convenient touch for guests. Overall, the hotel provides an excellent price-quality ratio despite some shortcomings in specific business facilities and services.
Accessible
The Holiday Inn Washington-Central/White House provides a generally accessible experience for guests with disabilities. The hotel is noted for its accommodating staff, who handle issues promptly, such as technical problems. Guests appreciated the accessible facilities and the wheelchair accessibility throughout the property. The hotel is well-situated in an accessible neighborhood, making it easy for tourists and providing convenient access to bus services. However, some areas could use improvement; certain floors have challenging access to vending and ice machines and there is no bathtub in the handicapped-accessible rooms. Noise levels near the gym and limited access to the rooftop for kids were also mentioned. Overall, the hotel offers good accessibility with room for minor enhancements.
Rooftop Pool
The rooftop pool at the Holiday Inn Washington-Central/White House receives consistent praise, especially among families. Guests frequently describe it as great, lovely and enjoyable, emphasizing its suitability for children. The pool is noted for its excellent city views and cozy ambiance, making it a pleasant spot for relaxation. Some reviews mention that the pool can get crowded at times and there were a few hiccups such as late opening times and difficulty finding the pool. Nonetheless, it remains a memorable highlight for many visitors, appreciated for its unique rooftop setting and family-friendly environment.
Outdoor Pool
The Holiday Inn Washington-Central/White House by IHG, features a beautiful and pleasant rooftop pool that guests find great for swimming. Many have enjoyed the outdoor pool, noting it as a bonus and helpful during their stay. Visitors appreciate the cleanliness and commend the attentive and competent lifeguard on duty. While there have been mentions of early September closures and issues with pool towels, the overall feedback highlights the rooftop pool as a lovely and excellent amenity, contributing positively to the hotel's good facilities.
Yes, Holiday Inn Washington-Central/White House by IHG has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Washington-Central/White House by IHG.
No, Holiday Inn Washington-Central/White House by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Washington-Central/White House by IHG.
Yes, Holiday Inn Washington-Central/White House by IHG has a gym.