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Summary of reviewsBest Western Plus Suites Greenville garners substantial acclaim for various aspects of its hospitality. The hotel's prime location in close proximity to East Carolina University (ECU), major roads and a variety of restaurants makes it an ideal choice for both leisure and business travelers. Guests laud the serene and quiet environment despite being near lively venues and appreciate the practical base it provides for those visiting relatives or attending events like weddings.
The complimentary breakfast is another highlight with a wide array of options that cater to different dietary preferences, including vegan choices. The breakfast area is described as well-maintained and the food as fresh and delicious, making mornings a delightful experience for guests. Staff members, particularly those named, are commended for their friendly and efficient service, adding to the overall positive impression of the hotel’s breakfast offering.
Room conditions meet or exceed guest expectations with frequent mentions of their spaciousness, cleanliness and comfort. The rooms feature comfortable beds, sofa beds and pull-out couches, providing ample space for relaxation. The cleanliness of the hotel is consistently praised, from the well-maintained rooms to the tidy grounds and lobby. The serene, noise-free environment further enhances guest comfort.
Staff members at Best Western Plus Suites Greenville are celebrated for their friendliness, helpfulness and professionalism. Numerous reviewers highlight specific employees who provided exceptional service, emphasizing the positive impact of the staff on their overall experience. The front desk team, in particular, receives accolades for their courteous and efficient service.
The hotel offers a pool and jacuzzi as part of its amenities. While the spacious pool area is positively noted, there are recurring concerns regarding its cleanliness and occasional closures. The jacuzzi, especially in the suites, receives high praise.
The family-friendly atmosphere at the hotel is frequently highlighted with guests appreciating the clean, comfortable environment and the accommodating staff. The breakfast options are favorites among families with children particularly enjoying the waffles. Many guests visit for specific events and express a desire to return, underscoring the welcoming experience provided by the hotel.
The beds at Best Western Plus Suites Greenville are another strong point, often described as super comfy and the most comfortable some guests have ever slept in. Alongside the spacious and clean rooms, the beds contribute significantly to the overall restful experience at the hotel.
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