Hampton Inn & Suites Providence-Warwick Airport
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Summary of reviewsThe Hampton Inn & Suites Providence-Warwick Airport enjoys a prime location adjacent to T.F. Green Airport, earning frequent praise for its convenience, particularly for travelers with early flights or late arrivals. Its central position near major highways, restaurants, shopping areas and car rental services, coupled with amenities like free breakfast and ample parking, makes it a reliable choice for both short stays and extended visits.
Breakfast reviews are generally positive with guests appreciating the variety and quality of offerings such as omelettes, waffles and fresh fruit. The breakfast staff's helpfulness and hospitality also received commendations, although there were some concerns about occasional cold items and understaffed breakfast stations, particularly during the pandemic.
Rooms receive mixed feedback. Positively, guests found the rooms to be spacious, quiet and reasonably priced with comfortable beds and helpful staff. However, issues like cleanliness problems, outdated and worn furniture and maintenance issues need addressing.
Cleanliness is a significant concern for many guests with reports of dirty carpets, mold, dust and general poor upkeep. Bathrooms, in particular, were mentioned for having hair and mold and common areas were often found dirty and in disrepair.
The staff at the hotel receive praise for being friendly, helpful and professional, especially individuals like Joseph and Nola. However, there were also notable inconsistencies in service quality with some guests encountering dismissive and unprofessional behavior from certain staff members.
The free Wi-Fi is generally satisfactory with guests praising its speed. However, there were occasional connectivity issues and minor inconveniences, such as needing administrator passwords for certain services.
The fitness room receives mixed reviews; it is appreciated for being up-to-date with basic equipment, but recurring issues with broken equipment and the gym's size were noted.
Parking is convenient and generally easy to access with plenty of spaces and no extra cost. A few areas for improvement include better signage and improved lighting in the parking area.
Families find the hotel suitable due to the available family suites and kid-friendly amenities like a pool, although some reported issues with room temperatures and housekeeping services. Disturbances such as noise from children in hallways and external factors like nearby smoking were occasional concerns.
Beds are another mixed aspect with many guests finding them comfortable and clean, particularly the king and queen beds. Conversely, sofa beds and pull-out couches received criticisms for being uncomfortable and in poor condition.
As a three-star hotel, it delivers a mixed experience with varied feedback. It benefits from a convenient airport location and helpful front desk service, although the room conditions and housekeeping need improvement for a uniformly positive experience.
For business travelers, it is a recommended option due to its convenient location and basic business amenities. However, enhancements to the workspace, including better business center facilities, are necessary.
Accessibility reviews indicate some positive aspects like the hotel's location, but several areas require improvement to better serve guests with disabilities, such as better facilities markings and ensuring rooms are fully wheelchair accessible.
Summarizing, the Hampton Inn & Suites Providence-Warwick Airport offers strong location benefits, friendly staff and satisfactory basic amenities, but it would greatly benefit from updates in cleanliness, room maintenance and business accommodations to enhance the overall guest experience.
Categories
Breakfast reviews are generally positive with guests appreciating the variety and quality of offerings such as omelettes, waffles and fresh fruit. The breakfast staff's helpfulness and hospitality also received commendations, although there were some concerns about occasional cold items and understaffed breakfast stations, particularly during the pandemic.
Rooms receive mixed feedback. Positively, guests found the rooms to be spacious, quiet and reasonably priced with comfortable beds and helpful staff. However, issues like cleanliness problems, outdated and worn furniture and maintenance issues need addressing.
Cleanliness is a significant concern for many guests with reports of dirty carpets, mold, dust and general poor upkeep. Bathrooms, in particular, were mentioned for having hair and mold and common areas were often found dirty and in disrepair.
The staff at the hotel receive praise for being friendly, helpful and professional, especially individuals like Joseph and Nola. However, there were also notable inconsistencies in service quality with some guests encountering dismissive and unprofessional behavior from certain staff members.
The free Wi-Fi is generally satisfactory with guests praising its speed. However, there were occasional connectivity issues and minor inconveniences, such as needing administrator passwords for certain services.
The fitness room receives mixed reviews; it is appreciated for being up-to-date with basic equipment, but recurring issues with broken equipment and the gym's size were noted.
Parking is convenient and generally easy to access with plenty of spaces and no extra cost. A few areas for improvement include better signage and improved lighting in the parking area.
Families find the hotel suitable due to the available family suites and kid-friendly amenities like a pool, although some reported issues with room temperatures and housekeeping services. Disturbances such as noise from children in hallways and external factors like nearby smoking were occasional concerns.
Beds are another mixed aspect with many guests finding them comfortable and clean, particularly the king and queen beds. Conversely, sofa beds and pull-out couches received criticisms for being uncomfortable and in poor condition.
As a three-star hotel, it delivers a mixed experience with varied feedback. It benefits from a convenient airport location and helpful front desk service, although the room conditions and housekeeping need improvement for a uniformly positive experience.
For business travelers, it is a recommended option due to its convenient location and basic business amenities. However, enhancements to the workspace, including better business center facilities, are necessary.
Accessibility reviews indicate some positive aspects like the hotel's location, but several areas require improvement to better serve guests with disabilities, such as better facilities markings and ensuring rooms are fully wheelchair accessible.
Summarizing, the Hampton Inn & Suites Providence-Warwick Airport offers strong location benefits, friendly staff and satisfactory basic amenities, but it would greatly benefit from updates in cleanliness, room maintenance and business accommodations to enhance the overall guest experience.
Family Friendly Hotel
Located near the airport, this hotel provides comfortable accommodation and convenient amenities for families. It includes complimentary breakfast and a pool, enhancing the family travel experience.
Business Hotel
This hotel provides a comfortable stay with amenities suitable for business travelers. It is located conveniently near the airport.
Hotel with Parking
This hotel features complimentary on-site self-parking with in/out privileges, allowing guests to easily come and go with their vehicles without additional cost.
Accessible Hotel
Accessible room types are available, including options with mobility and hearing accessible features and a choice of accessible tubs or roll-in showers. The hotel also offers general facilities for disabled guests and wheelchair access.
3-Star Hotel
This Hampton Inn & Suites is located near the Providence-Warwick Airport, providing easy access for travelers. It offers comfortable rooms and a complimentary breakfast. Its location and amenities make it a convenient choice.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
The Hampton Inn & Suites Providence-Warwick Airport boasts an enviable location, praised frequently for its proximity to T.F. Green Airport. Many guests have highlighted its convenient access, making it an ideal choice for travelers who need to catch early flights or arrive late. Besides its airport adjacency, the hotel is centrally positioned, offering easy access to major highways like I-95, which facilitates travel around Rhode Island, including to attractions like the Roger Williams Zoo and downtown Providence.
Guests appreciated the hotel's surroundings, noting its closeness to restaurants, shopping areas and car rental services. This strategic placement makes it not only convenient for airport access but also suitable for exploring local amenities and attending events. Several reviews particularly emphasized its practicality for both short stays and longer visits, attributing additional comfort to the clean accommodations and amenities such as the free breakfast and ample parking.
Overall, the consensus is clear: the Hampton Inn & Suites Providence-Warwick Airport delivers exceptional value through its prime location, making it a reliable and favorable option for various travel needs.
The reviews for the breakfast at Hampton Inn & Suites Providence-Warwick Airport are mixed but lean more towards positive sentiments. Guests frequently describe the breakfast as good with some calling it great, fantastic and very good. There's acknowledgment of a decent variety in the offerings, ranging from omelettes, bacon and waffles to fruits, yogurts and hot beverages like coffee and tea. The breakfast area and staff received praise for their helpfulness and hospitality with specific mentions of exceptional service from kitchen personnel.
However, there are notable criticisms as well, including cold items, poorly stocked stations and instances of the breakfast area being unclean. Some guests were disappointed by the limited selection and the presence of boxed or bagged breakfasts during COVID-19 times, which they felt were inadequate and not up to the usual standards. Issues such as undercooked or cold meals and logistical problems like delayed setup were also mentioned.
Overall, while many guests appreciated the variety and quality of the breakfast, some were let down by specific incidents of poor maintenance and limited options especially during the pandemic.
The rooms at Hampton Inn & Suites Providence-Warwick Airport seem to have garnered a mix of feedback from guests with more emphasis on the negative aspects. Positively, some reviews highlighted that the rooms were comfortable, quiet, spacious and reasonably priced. The king suite with a separate bedroom was a plus for some and the beds were generally described as comfortable. Guests also mentioned that the staff were helpful and courteous.
However, a substantial number of reviews pointed out significant issues. Many guests reported cleanliness problems, including dirty carpets, mold and overall poor housekeeping. The furniture in the rooms and common areas was often described as old, worn and in need of repair. Functional issues such as broken appliances, leaking fixtures and poor lighting were not uncommon. Additionally, some rooms had unpleasant odors, including mustiness and smoke. Several reviews mentioned the need for a thorough renovation throughout the property, citing the outdated decor and frequent maintenance problems.
Overall, while some guests found aspects of the rooms satisfactory, there were pervasive and recurring issues that overshadowed the positive features. The reviews suggest that the hotel would benefit significantly from comprehensive updates and more consistent cleaning and maintenance practices.
The bed experiences at Hampton Inn & Suites Providence-Warwick Airport are quite mixed. Many guests found the beds to be comfortable and the bedding clean, describing the king and queen beds in particular as very comfortable and plush. However, there are numerous complaints about the sofa beds and pull-out couches with several guests noting that they were either horrendously uncomfortable or in poor condition with some even comparing them to hammocks or listing issues such as big holes.
There were also concerns about the cleanliness and condition of the mattresses and bedding in some instances. Complaints included beds full of hair, yellow and brown-stained mattresses, flat pillows, dusty sheets and even bed bugs. Some guests reported poorly made beds and a lack of attention to cleanliness, including dusty sheets left in cupboards and dirty floors.
Overall, while some guests enjoyed a good night's sleep, there are significant inconsistencies in bed quality and cleanliness that potential visitors might want to be aware of.
The reviews for the Hampton Inn & Suites Providence-Warwick Airport paint a concerning picture regarding the hotel's cleanliness. Many guests reported issues such as dirty carpets, stained and peeling surfaces, dusty rooms and overall poor upkeep. Bathrooms were a common area of complaint with multiple mentions of hair, mold and visible grime. Numerous reviews also pointed out worn and dated furniture, unpleasant odors and pervasive issues with ants and other bugs. Guests noted that common areas like hallways and the lobby were often dirty and in disrepair with trash accumulating and a general lack of maintenance. Although some guests mentioned friendly housekeeping staff, it appears their efforts were insufficient to overcome the significant cleanliness challenges reported throughout the property. Overall, reviews strongly suggest that the hotel is in dire need of a thorough cleaning and comprehensive renovations.
The staff at Hampton Inn & Suites Providence-Warwick Airport offer a mixed experience. On the positive side, many guests found the front desk personnel and other staff members to be friendly, helpful and excellent in providing customer service. Individuals such as Joseph and Nola were frequently highlighted for their professionalism and courtesy. The kitchen and breakfast crew also received commendation for their friendliness and assistance. Guests appreciated staff members who went above and beyond to make their stay pleasant and smooth, such as offering directions, accommodating late checkouts or providing transportation assistance.
However, there are notable inconsistencies in service. Some guests encountered rude and unprofessional behavior, especially from certain front desk staff and management. Issues like poor communication, understaffing and a lack of proper training seemed to contribute to these negative experiences. At times, the front desk was left unattended and some staff members were dismissive or unhelpful in resolving guests' problems. Despite these issues, the efforts of individual staff members like Ashley, Richard and Charlotte were highlighted as bright spots in an otherwise uneven service landscape.
Overall, while the hotel can offer a welcoming atmosphere thanks to the efforts of many dedicated staff members, there appears to be room for improvement in consistency and staff training to ensure a uniformly positive experience for all guests.
The Hampton Inn & Suites Providence-Warwick Airport offers free Wi-Fi, which many guests found satisfactory. Some praised the wifi speed, stating it was great. While intermittent connection issues were noted by a few, other guests mentioned that their Wi-Fi experience was fine. Certain services like accessing the hotel's computer system and printers requiring administrator passwords were mentioned as minor inconveniences, but overall, the Wi-Fi generally meets travelers’ needs during their stay.
The fitness room at the Hampton Inn & Suites Providence-Warwick Airport receives mixed reviews. Guests appreciate that the workout area is up-to-date and that it contains essential equipment such as weights. However, several reviews indicate that the gym frequently has broken equipment, including malfunctioning treadmills. Some visitors noted that the gym area is small and could benefit from a fresh coat of paint. Despite these issues, the workout facility remains accessible and serves its basic purpose for travelers looking to maintain their fitness routines while on the road.
Guests at the Hampton Inn & Suites Providence-Warwick Airport found the parking to be largely convenient and easy to access. The availability of plenty of parking spaces and parking situated close to the entrance consistently received positive mentions. Additionally, many appreciated that parking was included with their stay at no extra cost. However, there were some areas for improvement, such as the need for better signage to guide guests to the parking lot from the main road and enhancing the lighting within the parking area. Despite a few issues like occasional overcharging for parking and temporary construction, the overall sentiment highlights the convenience and adequacy of parking facilities.
The Hampton Inn & Suites Providence-Warwick Airport offers a family-friendly atmosphere with plenty of activities for kids to enjoy. Families appreciate the dedicated family suites that provide ample space for larger groups, making it a great choice for big families. Kids enjoy the pool, which they look forward to swimming in, although it should be noted some guests reported issues with room temperatures and adequate housekeeping services. Additionally, the overall environment is kid-friendly with good child safety measures in place. The hotel is also conveniently accommodating for families traveling for specific events, such as moving a child into college. Despite these positives, it's worth mentioning that the breakfast could be more appealing and there have been occasional disturbances like children running and screaming in the hallways, as well as external factors like nearby smoking and barking dogs. Overall, it remains a favorable option for families seeking a comfortable stay near the Providence-Warwick Airport.
The Hampton Inn & Suites Providence-Warwick Airport offers a mixed experience with a variety of feedback from guests. While some point out that the hotel could use refurbishment, describing it as run down or dated, others find the facilities adequate for a three-star hotel. The decor is often mentioned as unattractive and the overall setup considered basic, which includes basic accommodations and amenities.
Despite these drawbacks, guests consistently appreciate the cleanliness of the rooms and the helpfulness of the front desk staff. The hotel's proximity to the airport is highly convenient for travelers. Reviews about the rooms are varied with some mentioning issues such as broken furniture, ant problems and maintenance concerns, while others found the rooms to be acceptable or even good for the price.
Although the hotel doesn't always meet the typical Hampton standards according to some visitors, it still manages to provide an acceptable experience for a three-star rating. Some guests rated it quite highly, noting great quality and exceptionally good stays. However, there are numerous comments on housekeeping challenges, including insufficient cleaning of common areas and a lack of daily housekeeping service.
In summary, while improvements in maintenance and decor could enhance the overall guest experience, the Hampton Inn & Suites Providence-Warwick Airport still delivers in terms of cleanliness, front desk service and location convenience, making it a viable option for those needing proximity to the airport.
The Hampton Inn & Suites Providence-Warwick Airport receives positive remarks for business trips and travelers, making it a recommended option for those on work-related visits. Guests appreciated its convenience, noting it as a favorable choice for business needs. However, there were recurring concerns about the available workspace with some difficulty in finding proper areas to work. The business center faced notable setbacks; it lacked chairs, had outdated computers and the printer was non-functional, which was mentioned as a necessity for some guests. Overall, while the hotel is praised for its business accommodations, improvements in the business amenities could enhance the experience further.
The reviews of Hampton Inn & Suites Providence-Warwick Airport highlight a mix of experiences regarding accessibility for guests with disabilities. Positive aspects include the hotel's convenient location. However, there are several areas of concern that need attention. Guests mentioned difficulties accessing facilities due to unclear markings for stairs and the absence of elevators to connect to accessible rooms. There were also reports of rooms being described as handicap accessible but not entirely suitable for wheelchair users, particularly noting narrow bathroom doorways and unsafe wheelchair-accessible showers. Some reviews indicated a lack of thorough checks for accessibility needs, which occasionally led to discomfort and inconvenience for guests. Additionally, there were complaints about a musty stench in the bathrooms. While the hotel offers some accessible features, improvements are necessary to better serve guests with disabilities.
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Location
Guests appreciated the hotel's surroundings, noting its closeness to restaurants, shopping areas and car rental services. This strategic placement makes it not only convenient for airport access but also suitable for exploring local amenities and attending events. Several reviews particularly emphasized its practicality for both short stays and longer visits, attributing additional comfort to the clean accommodations and amenities such as the free breakfast and ample parking.
Overall, the consensus is clear: the Hampton Inn & Suites Providence-Warwick Airport delivers exceptional value through its prime location, making it a reliable and favorable option for various travel needs.
Breakfast
However, there are notable criticisms as well, including cold items, poorly stocked stations and instances of the breakfast area being unclean. Some guests were disappointed by the limited selection and the presence of boxed or bagged breakfasts during COVID-19 times, which they felt were inadequate and not up to the usual standards. Issues such as undercooked or cold meals and logistical problems like delayed setup were also mentioned.
Overall, while many guests appreciated the variety and quality of the breakfast, some were let down by specific incidents of poor maintenance and limited options especially during the pandemic.
Rooms
However, a substantial number of reviews pointed out significant issues. Many guests reported cleanliness problems, including dirty carpets, mold and overall poor housekeeping. The furniture in the rooms and common areas was often described as old, worn and in need of repair. Functional issues such as broken appliances, leaking fixtures and poor lighting were not uncommon. Additionally, some rooms had unpleasant odors, including mustiness and smoke. Several reviews mentioned the need for a thorough renovation throughout the property, citing the outdated decor and frequent maintenance problems.
Overall, while some guests found aspects of the rooms satisfactory, there were pervasive and recurring issues that overshadowed the positive features. The reviews suggest that the hotel would benefit significantly from comprehensive updates and more consistent cleaning and maintenance practices.
Beds
There were also concerns about the cleanliness and condition of the mattresses and bedding in some instances. Complaints included beds full of hair, yellow and brown-stained mattresses, flat pillows, dusty sheets and even bed bugs. Some guests reported poorly made beds and a lack of attention to cleanliness, including dusty sheets left in cupboards and dirty floors.
Overall, while some guests enjoyed a good night's sleep, there are significant inconsistencies in bed quality and cleanliness that potential visitors might want to be aware of.
Cleanliness
Staff
However, there are notable inconsistencies in service. Some guests encountered rude and unprofessional behavior, especially from certain front desk staff and management. Issues like poor communication, understaffing and a lack of proper training seemed to contribute to these negative experiences. At times, the front desk was left unattended and some staff members were dismissive or unhelpful in resolving guests' problems. Despite these issues, the efforts of individual staff members like Ashley, Richard and Charlotte were highlighted as bright spots in an otherwise uneven service landscape.
Overall, while the hotel can offer a welcoming atmosphere thanks to the efforts of many dedicated staff members, there appears to be room for improvement in consistency and staff training to ensure a uniformly positive experience for all guests.
Wi-Fi
Gym
Parking
Family
3 Star
Despite these drawbacks, guests consistently appreciate the cleanliness of the rooms and the helpfulness of the front desk staff. The hotel's proximity to the airport is highly convenient for travelers. Reviews about the rooms are varied with some mentioning issues such as broken furniture, ant problems and maintenance concerns, while others found the rooms to be acceptable or even good for the price.
Although the hotel doesn't always meet the typical Hampton standards according to some visitors, it still manages to provide an acceptable experience for a three-star rating. Some guests rated it quite highly, noting great quality and exceptionally good stays. However, there are numerous comments on housekeeping challenges, including insufficient cleaning of common areas and a lack of daily housekeeping service.
In summary, while improvements in maintenance and decor could enhance the overall guest experience, the Hampton Inn & Suites Providence-Warwick Airport still delivers in terms of cleanliness, front desk service and location convenience, making it a viable option for those needing proximity to the airport.
Business
Accessible
Yes, Hampton Inn & Suites Providence-Warwick Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Providence-Warwick Airport.
No, Hampton Inn & Suites Providence-Warwick Airport doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites Providence-Warwick Airport.
Yes, Hampton Inn & Suites Providence-Warwick Airport has a gym.
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