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Summary of reviewsHotel Hetman in Warsaw is highly regarded for its prime location in the Praga district, offering a peaceful and accessible base for exploring the city's attractions. The proximity to public transportation options like metro, tram and bus stations, as well as key landmarks such as the Warsaw East Railway Station and the National Stadium, adds to the convenience. The serene and safe neighborhood, complemented by nearby amenities like the Vistula River, parks, the zoo and a variety of cafes and restaurants, makes the location exceptionally appealing.
The breakfast at Hotel Hetman is praised for its diversity and quality, featuring a range of hot and cold dishes, including delicious pastries, fresh vegetables, fruits and a selection of coffees. Guests appreciate the early start at 6:30 AM and the friendly and professional service that accompanies the meal, creating a satisfying start to their day.
While the hotel's restaurant does not serve lunch or dinner, the surrounding area offers numerous dining options that guests find delightful. Standout dishes include roulade and dumplings, although some menu items like pizza may not always be available. For more variety, local restaurants and shopping centers are conveniently close by, enhancing the overall dining experience.
Guests are particularly impressed with the hotel's spacious, clean and well-equipped rooms. Features such as air conditioning, refrigerators, microwaves and balconies in some rooms contribute to their comfort. Cleanliness is a standout aspect with daily room cleaning and well-maintained bathroom amenities frequently mentioned. The room décor, while considered nostalgic by some, adds to the hotel's character.
The hotel staff receives glowing reviews for their exceptional friendliness, professionalism and attentiveness. The team is proficient in English and quick to assist with requests, ensuring a smooth and enjoyable stay for guests. Their warm and hospitable approach significantly enhances the guest experience.
Hotel Hetman's WiFi is generally reliable, suitable for tasks like teleconferencing with good coverage and speed across the hotel. Occasional issues with signal strength or reconnection needs are noted but do not significantly detract from the overall positive experience.
The parking options, including a secure underground facility, are appreciated for their safety, although spaces can be tight and maneuvering larger vehicles may be challenging. Public street parking provides an alternative, especially during weekends when it is free.
Regarding the comfort of the beds, most guests find them very comfortable, though some prefer firmer mattresses and note occasional issues with soft or sunken spots.
Overall, Hotel Hetman delivers a reliable three-star experience, aligning well with expectations. It is a solid choice for both leisure and business travelers, offering clean, comfortable accommodations, excellent staff service and a convenient location to explore Warsaw. Show more
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Historic Hotel
This charming hotel not only is located moments away from Warsaw's Old Town, but it is also housed in an art nouveau building that dates back to the end of the 19th century. The building has been carefully restored in order to become the hotel it is today.
Dog Friendly Hotel
Situated in Warsaw's Old Town, Hotel Hetman provides a charming and accessible location for guests with dogs. The hotel's proximity to historical sites and green areas makes it ideal for leisurely strolls with your pet.
3-Star Hotel
This hotel is situated in a convenient location in Warsaw and offers comfortable accommodations. It provides standard amenities expected of a 3-star hotel, making it a reliable choice for budget-conscious travelers.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Single RoomThis bright room with a classic interior design offers satellite TV and free Wi-Fi.
Double RoomA classically appointed room with satellite TV, tea/coffee making facilities and free Wi-Fi.
Twin RoomFeaturing satellite TV and free Wi-Fi, this room boasts a classic interior design.
Premium Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a sofa as well as city views. The unit has 3 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Hetman is highly praised for its quiet and convenient location in the Praga district of Warsaw, making it an ideal base for exploring the city's main attractions. The hotel's proximity to multiple public transportation options, including metro, tram and bus stations, allows guests to easily navigate the city. The Warsaw East Railway Station and the National Stadium are within walking distance, providing additional convenience for travelers.
Visitors particularly appreciate the accessibility to the Old Town, which can be reached on foot or via a short tram or bus ride. The nearby Vistula River, parks, zoo and various cafes and restaurants enhance the appeal of the hotel's surroundings. A large shopping center, Galeria Wileńska, is also close by, adding to the convenience.
Despite being near bustling areas, the hotel is situated in a relatively quiet and safe neighborhood, providing guests with a peaceful retreat after a day of sightseeing. The great location, combined with excellent public transportation links, makes Hotel Hetman a practical and well-located choice for travelers looking to fully experience Warsaw.
Breakfast
Hotel Hetman in Warsaw has garnered positive feedback for its breakfast offerings, which are described as varied, delicious and satisfying. Many guests have highlighted the wide choice of both hot and cold dishes, including pastries, fresh vegetables, fruits and a selection of coffees from a machine. The breakfast buffet is frequently replenished, ensuring freshness and availability until the last guest.
An array of savory and sweet options is consistently mentioned, making it easy for everyone to find something that suits their taste. Specific favorites include the scrambled eggs, various cereals, yogurts and juices with several guests noting the quality and taste of the coffee. Despite some reviews mentioning limited choices or specific items like bread not meeting expectations, most guests are pleased with the overall quality and variety offered.
The breakfast begins early at 6:30 AM, accommodating both early risers and those who prefer a leisurely morning meal. The friendly and professional service adds to the positive dining experience. Overall, the breakfast at Hotel Hetman stands out for its diversity and taste, providing a good start to the day for travelers.
Dinner
Hotel Hetman is located in an area with plenty of dining options nearby, offering guests a variety of culinary experiences. While the hotel's restaurant does not serve lunch or dinner, it remains a strong choice for breakfast. For other meals, guests can easily explore the nearby eateries, including a good restaurant just opposite the hotel. A short walk down the road also brings you to a charming coffee shop and several small supermarkets for quick bites.
Dinner options around the hotel receive particularly high praise with standout dishes such as roulade and dumplings highlighted for their exceptional quality. However, it's worth noting that some menu items, like pizza, might not always be available. For a more varied culinary experience, the local area provides numerous shopping opportunities and different types of restaurants.
One small drawback is that the restaurant's operating hours may leave some guests wishing it stayed open longer for late lunches or dinners. Additionally, while the location is convenient, some guests have reported noise issues from buzzing fans outside, which could affect sleep quality. Overall, for those willing to explore the local dining scene, Hotel Hetman's location proves advantageous, offering a delightful mix of flavors and conveniences close by.
Rooms
Hotel Hetman exudes charm and comfort, especially when it comes to its spacious rooms. Guests frequently highlight the ample size, describing them as clean, cozy and well-equipped. Many rooms include amenities like air conditioning, refrigerators and microwaves, contributing to a pleasant and convenient stay. The presence of balconies in some rooms adds a touch of luxury and a lovely view, making the stay even more enjoyable.
The bathrooms are equally praised, noted for their size and cleanliness. Some reviews also mention that the bathroom amenities match the overall high standard of the hotel.
Soundproofing seems to be effective in most rooms, ensuring a quiet and peaceful environment despite the hotel's central location, which is close to tram lines and other potential sources of noise. However, a few guests did report some noise issues, particularly from nearby trams or buzzing fans outside.
For those traveling with pets, Hotel Hetman is pet-friendly, which is a significant plus for animal lovers. Additionally, the air conditioning and heating controls within the rooms are easy to use, ensuring a comfortable temperature year-round.
The décor of the rooms leans towards a classic and slightly nostalgic style, which adds to the hotel's character, though a few guests felt it was somewhat outdated. Cleanliness is a standout feature mentioned in numerous reviews with daily room cleaning and fresh towels provided.
Overall, Hotel Hetman offers a commendable combination of space, comfort and cleanliness, making it a reliable choice for travelers seeking a restful stay in a well-maintained environment.
Beds
Hotel Hetman offers a fairly diversified experience when it comes to the comfort of their beds, based on guest reviews. Most visitors found the beds to be quite comfortable, often describing them as very comfortable, cozy and even luxurious. The mattresses are generally soft, which many guests appreciated for providing a good night's sleep. The large size of the beds and the high-quality linens contribute positively to the overall comfort.
However, not all experiences were universally positive. A recurring issue mentioned by some guests is the mattresses being too soft, leading to discomfort for those who prefer firmer bedding. Instances of sunken mattresses and slight indentations in the middle of the beds were also noted, which could disturb sleep quality for some. Moreover, a few reviews highlighted issues such as small or single pillows and the occasional lack of additional bedding when promised.
Despite these mixed reviews, Hotel Hetman generally succeeds in offering a comfortable sleeping environment, especially for those who favor softer bedding options. For those more particular about mattress firmness, it might be worth discussing preferences with the hotel at the time of booking.
Cleanliness
Hotel Hetman has consistently garnered high praise for its impressive cleanliness from its guests. The reviews almost unanimously highlight the immaculate condition of the hotel with phrases such as spotless cleanliness, impeccable cleaning and very clean frequently mentioned. Guests repeatedly note that the rooms are spacious, clean and comfortable and appreciate that they are well-maintained and cleaned daily. The bathrooms mirror this standard, often described as clean and frequently serviced.
The overall facility is well-cared for and tidy, extending from guest rooms to communal areas like the reception, corridors and elevator. Guests also compliment the hotel’s cozy and quiet environment, making it a pleasant stay. The staff's attentiveness to maintaining cleanliness and their friendly service further contribute to an enjoyable experience.
Despite the overwhelmingly positive feedback, there are minor occasional reports of lingering smells, weaker water pressure in the showers and some outdated decor. However, these issues seem to be outliers in an otherwise consistently clean and well-maintained environment.
In summary, Hotel Hetman impresses with its high standards of cleanliness, both in-room and facility-wide, providing a comfortable and tidy retreat for its guests.
Staff
'Hotel Hetman' has garnered a lot of praise for its exceptional staff, creating an overall welcoming and efficient atmosphere. Many guests have noted the staff's friendliness and helpfulness, often mentioning their positive and professional demeanor. Both the reception and housekeeping teams have been highlighted as particularly attentive and courteous, contributing to a smooth and enjoyable stay for visitors.
The staff's proficiency in English and their ability to quickly assist with requests, including special accommodations, have been positively acknowledged. Despite a few isolated incidents of less satisfactory service, the majority of the reviews emphasize the staff's excellent customer service, readiness to help and dedication to guest comfort. The personnel's polite and tactful interactions stand out, ensuring that most guests feel well taken care of during their stay.
Overall, 'Hotel Hetman' staff are described as competent, efficient and approachable, enhancing the hotel's appeal with their warm and hospitable approach.
Wi-Fi
Hotel Hetman offers a generally positive experience when it comes to WiFi. Guests frequently mention good, stable and high-quality WiFi, making it suitable for tasks like teleconferencing from hotel rooms. The internet speed is often highlighted as excellent with good coverage across different areas of the hotel, including rooms. Many reviews emphasize the reliability and efficiency of the connection. However, there are occasional mentions of weaker signals or connection issues, particularly on higher floors and at times when the original connection needs reactivation. Despite these minor drawbacks, the overall WiFi experience at Hotel Hetman is favorable, making it a convenient option for travelers needing strong internet access.
Parking
Hotel Hetman offers a variety of parking options, primarily featuring a private, underground parking facility. Guests frequently noted the secure nature of the parking, providing peace of mind for those traveling by car. However, the parking spaces in the underground garage can be quite tight and challenging to maneuver, especially for larger vehicles like SUVs and sedans. Additionally, it's worth mentioning that the entrance and exit ramps are narrow and steep, which some guests found tricky.
While the underground parking is available, it comes at an additional charge, which some visitors felt was rather high. A reservation is essential as the number of available spots is limited and they can fill up quickly. The fee for the secured underground parking is around 55 zloty (approximately 10-14 euros) per day.
There is also public street parking available near the hotel, which is free during weekends from Friday 8 PM to Monday 8 AM. However, finding a spot can be difficult during busy times and parking is otherwise around 14 euros per day. An alternative might be parking in front of the hotel, though availability can vary.
Overall, guests appreciated the security and availability of the underground parking but found the limited space and high cost to be minor drawbacks. Ensuring a parking reservation in advance is highly advised for those planning to use the hotel's parking facilities.
3 Star
Hotel Hetman in Warsaw is a solid choice for travelers seeking a dependable three-star accommodation. Guests have consistently noted that the hotel accurately meets the expectations set by its three-star rating. The rooms are simple and functional, consistent with the standards of its category and the facilities align well with what one might anticipate from a hotel of this rating.
The hotel stands out for its beautiful location, offering guests a pleasant environment to explore Warsaw. Cleanliness is a prominent feature with many guests appreciating the well-maintained spaces. Moreover, the staff have garnered praise for their friendliness and professionalism, contributing significantly to a positive experience.
Breakfast at Hotel Hetman receives mixed feedback; some guests find it to be a high point, exceeding typical three-star expectations, while others feel it falls short. Nonetheless, it is generally considered to be good with enough variety to satisfy most guests.
Overall, Hotel Hetman delivers a reliable and pleasant stay that aligns perfectly with its three-star classification, making it a worthwhile option for both short and extended visits to Warsaw.
Business
Hotel Hetman in Warsaw comes highly recommended for business travelers, offering a perfect location for business trips and meetings. The hotel features neat, cozy and comfortable rooms that are well-maintained, ensuring a pleasant stay. It boasts a spacious lobby suited for business meetings and a large meeting room for corporate events.
Guests appreciate the sufficiently varied breakfasts available from 6:30 am, making it convenient for those with tight schedules. Additionally, it provides excellent value for short stays and serves as a good starting point for sightseeing in Warsaw. The availability of luggage storage adds to the convenience, making it suitable for those on quick business trips as well as for tourists exploring the city.
Overall, Hotel Hetman combines a functional setting with a touch of character, making it a great choice for both business and leisure travelers.
Accessible
Hotel Hetman offers commendable accessibility features and a convenient location for travelers with disabilities. Most rooms at the hotel are designed to be accessible, featuring accommodations such as roll-in showers, although guests should note that water leakage can occur. Wide passages and an operational elevator contribute to the ease of movement throughout the premises. However, there have been occasional issues with the elevator's functionality. The hotel is strategically located, allowing easy access to public transport options including metro stations, buses and trams. It is within walking distance of the Warsaw East railway station and offers a direct connection to Chopin Airport by train. Surrounding amenities and transportation facilities make the hotel a practical and accessible choice for all travelers.
Historic
Hotel Hetman exudes a timeless charm with its classic and traditional decor that transports guests back to a bygone era. Nestled in the historic center of Warsaw, its prime location offers easy access to the city's rich historical sights with the Old Town just a short stroll away. The hotel itself, housed in a pre-war Art Nouveau tenement building, has been meticulously maintained to preserve its historical essence while ensuring modern comfort.
The quality of the building speaks volumes about its heritage, featuring well-renovated interiors that retain elements reminiscent of the late 90s or early 2000s, complemented by historic touches throughout. Rooms are clean and thoughtfully decorated with quaint, old-fashioned furnishings that lend a nostalgic feel, evoking tones of the interwar period and late rococo style.
Guests appreciate the classic charm of Hotel Hetman, noting its older style as part of its unique appeal. This charming, small hotel, designed traditionally, offers a delightful stay within the backdrop of a city steeped in history.
Dog Friendly
Hotel Hetman stands out as a highly pet-friendly option for travelers. Guests can enjoy dog-friendly accommodations and an overall welcoming environment for pets. The hotel allows dogs of various sizes, including larger breeds such as German Shepherds and Golden Retrievers. Notably, pets are greeted with a complimentary present, which many visitors find adorable. Public parking is conveniently available in front of the hotel, adding to the ease of traveling with pets. Overall, the welcoming policy for dogs makes it a suitable choice for pet owners.
No, Hotel Hetman doesn't have any pool.
No, a spa isn't available at Hotel Hetman.
Yes, Hotel Hetman welcomes dogs.
Yes, parking facilities are available at Hotel Hetman.