Crowne Plaza - Warsaw - The HUB by IHG
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Summary of reviewsCrowne Plaza - Warsaw - The HUB by IHG, has received overwhelmingly positive reviews across various categories, affirming its status as an exceptional hotel choice in Warsaw.
Located conveniently near the Rondo Daszyńskiego metro station, the hotel offers superb accessibility to public transportation, enabling easy exploration of Warsaw. Guests value its prime position within the vibrant business district, close to significant attractions like the Warsaw Uprising Museum and the Norblin Factory, as well as its short commutes to the central train station and Warsaw Chopin Airport. This strategic location, paired with excellent connectivity and modern facilities, makes it an ideal base for both business and leisure travelers.
The breakfast experience at the hotel garners high praise for its exceptional quality, variety and freshness. Guests highlight it as one of the best breakfasts they've experienced with a wide array of options, including vegan and vegetarian dishes, freshly made omelets and smoked fish. Beautifully designed spaces with city views enhance the breakfast ambiance, making mornings at the hotel a truly delightful experience.
Dining options within the hotel are also well-received, notably the rooftop bar, The Roof, on the 21st floor, which offers stunning views and a vibrant atmosphere. The Nova Wola restaurant serves delicious and high-quality meals for breakfast, lunch and dinner. High standards extend to in-room dining with guests appreciating the tasty and well-presented dishes.
The rooms at Crowne Plaza - Warsaw - The HUB are commonly described as spacious, clean and stylish. Guests appreciate the modern decor, comfortable beds and well-equipped amenities. High floors offer scenic views of Warsaw's skyline, enhancing the overall experience. Impeccable cleanliness is consistently noted with the hotel's thorough cleaning routines ensuring a pristine environment.
The hotel's staff significantly contribute to its outstanding reputation. Guests frequently commend the friendly and professional service from all staff, including reception, restaurant and room services. The staff's attentive and warm demeanor consistently enhances the guest experience, making stays memorable.
Wi-Fi at the hotel is praised for its reliability and speed, meeting the connectivity needs of modern travelers. The gym, though small, is well-equipped with modern facilities and offers impressive views from its top-floor location, further enriched by the addition of a sauna.
Parking receives mixed reviews; while the underground facility's convenience and direct access to the hotel are appreciated, the high fees and tight spaces pose challenges for some guests.
Families find the hotel exceptionally accommodating with spacious, well-decorated family rooms and amenities such as game rooms and children's play areas. These features make it a highly recommended choice for families traveling with children.
In summary, Crowne Plaza - Warsaw - The HUB excels in offering a well-rounded and high-quality experience, making it a top choice for travelers seeking comfort, convenience and excellent service in Warsaw.
Categories
Located conveniently near the Rondo Daszyńskiego metro station, the hotel offers superb accessibility to public transportation, enabling easy exploration of Warsaw. Guests value its prime position within the vibrant business district, close to significant attractions like the Warsaw Uprising Museum and the Norblin Factory, as well as its short commutes to the central train station and Warsaw Chopin Airport. This strategic location, paired with excellent connectivity and modern facilities, makes it an ideal base for both business and leisure travelers.
The breakfast experience at the hotel garners high praise for its exceptional quality, variety and freshness. Guests highlight it as one of the best breakfasts they've experienced with a wide array of options, including vegan and vegetarian dishes, freshly made omelets and smoked fish. Beautifully designed spaces with city views enhance the breakfast ambiance, making mornings at the hotel a truly delightful experience.
Dining options within the hotel are also well-received, notably the rooftop bar, The Roof, on the 21st floor, which offers stunning views and a vibrant atmosphere. The Nova Wola restaurant serves delicious and high-quality meals for breakfast, lunch and dinner. High standards extend to in-room dining with guests appreciating the tasty and well-presented dishes.
The rooms at Crowne Plaza - Warsaw - The HUB are commonly described as spacious, clean and stylish. Guests appreciate the modern decor, comfortable beds and well-equipped amenities. High floors offer scenic views of Warsaw's skyline, enhancing the overall experience. Impeccable cleanliness is consistently noted with the hotel's thorough cleaning routines ensuring a pristine environment.
The hotel's staff significantly contribute to its outstanding reputation. Guests frequently commend the friendly and professional service from all staff, including reception, restaurant and room services. The staff's attentive and warm demeanor consistently enhances the guest experience, making stays memorable.
Wi-Fi at the hotel is praised for its reliability and speed, meeting the connectivity needs of modern travelers. The gym, though small, is well-equipped with modern facilities and offers impressive views from its top-floor location, further enriched by the addition of a sauna.
Parking receives mixed reviews; while the underground facility's convenience and direct access to the hotel are appreciated, the high fees and tight spaces pose challenges for some guests.
Families find the hotel exceptionally accommodating with spacious, well-decorated family rooms and amenities such as game rooms and children's play areas. These features make it a highly recommended choice for families traveling with children.
In summary, Crowne Plaza - Warsaw - The HUB excels in offering a well-rounded and high-quality experience, making it a top choice for travelers seeking comfort, convenience and excellent service in Warsaw.
Family Friendly Hotel
Crowne Plaza Warsaw - The HUB provides modern accommodations and amenities suitable for families. Its central location offers convenience for exploring Warsaw's attractions.
Business Hotel
This hotel offers modern business facilities and services, including well-equipped meeting rooms and a central location. It is designed to meet the needs of business travelers with its professional amenities.
Hotel with Parking
Provides paid underground parking on-site with accessible parking spaces. Note that the hotel does not accept responsibility in case of damage or theft in the car park.
EV charging stations
Accessible Hotel
This hotel offers specifically designed wheelchair accessible rooms. These rooms feature wider entrances, queen size beds, floor-to-ceiling windows, and bathrooms equipped with roll-in showers and support rails.
Hotel with Gym
Offers a modern fitness center with a variety of equipment for cardio and strength training. The fitness area is well-maintained and spacious.
4-Star Hotel
Features modern design and state-of-the-art amenities. It is well-suited for both business and leisure travelers, with excellent conference facilities and comfortable accommodations.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Guest Reviews
Crowne Plaza - Warsaw - The HUB boasts an exceptional location that guests find incredibly convenient for exploring Warsaw. Situated near the Rondo Daszyńskiego metro station, the hotel offers easy and direct access to public transportation, including metro, tram and bus lines. This strategic placement allows guests to reach the city center, historical sites and popular attractions with ease.
Located within walking distance to key points such as the Warsaw Uprising Museum and the Norblin Factory, the hotel sits in the heart of the city's vibrant business district. Additionally, guests appreciate the short commute to the central train station and the proximity to Warsaw Chopin Airport, making it a prime choice for both business and leisure travelers. The hotel is also surrounded by various restaurants, shops and nightlife options.
Despite a few mentions of it being slightly outside the old town, the overwhelmingly positive feedback highlights its perfect connectivity, modern facilities and superb views of Warsaw’s skyline. Guests frequently commend its clean, well-maintained rooms, high-quality amenities and excellent service, confirming it as an ideal base for a successful and enjoyable stay in Warsaw.
The breakfast experience at Crowne Plaza - Warsaw - The HUB by IHG, is consistently praised for its excellence. Guests describe it as nothing short of amazing, often highlighting it as the best they have ever experienced, not just in Warsaw but in any hotel they've stayed at. The breakfast offerings are noted for their exceptional quality, variety and freshness. There is a vast selection to satisfy different tastes and dietary needs, including vegan and vegetarian options.
The buffet features an impressive array of both sweet and savory dishes, freshly squeezed juices and high-quality ingredients. Standout items such as freshly made omelettes, Benedictine sandwiches and smoked fish have received special mentions. Additionally, the presentation and abundance of choices make the breakfast a luxurious and satisfying experience.
Despite a few mentions of minor inconveniences like occasional queues and wait times for table clearing, the overall consensus is highly positive. The friendly and helpful staff further enhance the breakfast experience, ensuring that guests feel well taken care of.
The breakfast area itself is described as beautifully designed, often offering stunning views of the city, adding to the ambiance. Many reviews emphasize that the quality of the breakfast alone is enough reason to choose a stay at the Crowne Plaza - Warsaw - The HUB. From freshly baked breads to delightful pastries and a variety of hot dishes, the hotel's breakfast service seems to turn each morning into a feast for the senses, setting a high standard for hotel breakfasts everywhere.
Crowne Plaza - Warsaw - The HUB offers an impressive dining experience with multiple on-site dining options that cater to diverse preferences. A standout is the rooftop bar, The Roof, on the 21st floor, renowned for its stunning views, fantastic drinks and vibrant atmosphere, though access is limited to those over 18. The Nova Wola restaurant also garners high praise for its delicious breakfast, lunch and dinner options with many guests highlighting the remarkable quality and taste of the dishes served.
The restaurant and bar selection within the hotel is noted for its quality, variety and overall excellence. Guests particularly enjoy the array of delicious cocktails and signature bar drinks. Service throughout both the restaurant and bars is commended for its professionalism and courtesy, even during busy times. The ambiance in these dining areas is often described as exceptional.
Food quality extends to in-room dining as well with options that are both tasty and affordable. Guests appreciate the high standard maintained across all dining experiences within the hotel, from the restaurant’s a la carte dishes to the tasty snacks served in the lounge. Despite occasional critiques regarding specific meals and service speed during peak times, the overall dining experience at Crowne Plaza - Warsaw - The HUB is largely celebrated for its delicious offerings and memorable atmosphere.
The guest reviews for Crowne Plaza - Warsaw - The HUB paint a vivid picture of a hotel that skillfully balances modern elegance with comfort and convenience. The rooms are frequently described as spacious, clean and beautifully designed with many guests noting the high-quality furnishings and excellent amenities. Many reviews praise the modern decor and tasteful design, adding that the rooms are well-equipped with everything needed for a comfortable stay, such as kettles, bathrobes, toiletries and even lounge areas with sofas and tables.
Guests particularly appreciate the stunning views available from the higher floors, often mentioning the scenic cityscapes visible through large windows. The rooms provide a good balance of aesthetics and functionality, ensuring a comfortable experience with cozy beds, spacious bathrooms and high-end toiletries. Cleanliness consistently stands out with multiple reviews highlighting the impeccable state of both the rooms and common areas.
The soundproofing is another frequently noted feature, contributing to a quiet and peaceful atmosphere. Additionally, the hotel’s convenient location near metro and tram stops enhances its appeal for travelers. Although some reviews mention minor issues like smaller room sizes or limited toiletries, the overall consensus reflects a positive experience marked by comfort, cleanliness and modern styling. The hotel's friendly and efficient staff also contribute to a welcoming stay, making Crowne Plaza - Warsaw - The HUB a highly recommended option for both leisure and business travelers.
The beds at Crowne Plaza - Warsaw - The HUB by IHG, are highly praised by guests for their comfort and quality. Many reviewers describe the beds as extremely comfortable with terms like "super comfortable", "cozy" and "comfy" frequently appearing. The mattresses and bed linens also receive positive remarks, being noted for their comfort and quality. Some guests found the beds a bit too soft or too hard, but these seemed to be exceptions rather than the rule.
Rooms are described as very clean and well kept, which complements the comfort of the beds. The bedding, including pillows, is generally considered of high quality, although a few guests mentioned that the pillows could be a bit on the flat side. The spaciousness of the beds, particularly the king-size ones, is also highlighted by guests who appreciate the ample sleeping space.
While there are a few mentions of non-bed sleeping arrangements, such as sofa beds, being less comfortable, the overall consensus is that the main beds offer a profound comfort level conducive to a restful sleep experience.
Crowne Plaza - Warsaw - The HUB by IHG, is highly praised for its cleanliness with numerous guests highlighting the immaculate condition of their rooms and the overall high standards of hygiene throughout the hotel. Many reviews emphasize the modern and fresh design of the hotel, which contributes to the pleasant and comfortable atmosphere. The rooms are frequently described as clean, spacious and well-organized with soft beds and good showers. The common areas, including the pool, also receive praise for their cleanliness.
Guests appreciate the thorough and scrupulous cleaning routines, mentioning that the rooms and entire facility are kept in pristine condition. The hotel is noted for its spotless linens and fragrant, well-furnished rooms. The overall environment is described as clean, beautiful and pleasant, contributing to a comfortable stay.
However, there are occasional mentions of lapses in cleanliness, such as dirty carpets, missed room cleaning and specific instances where bathrooms were not thoroughly cleaned after previous guests. Despite these minor issues, the overarching consensus is that Crowne Plaza - Warsaw - The HUB maintains a very high standard of cleanliness, making it a top recommendation for travelers prioritizing hygiene and comfort.
The Crowne Plaza - Warsaw - The HUB by IHG, stands out for its exceptional staff and top-notch service. Guests frequently mention the very friendly, polite and helpful attitude of the hotel's staff, emphasizing their professionalism and dedication. From the reception to the restaurant and room services, every interaction seems to reflect a high level of attentiveness and warmth.
The reception team is particularly noted for being extremely pleasant, efficient and always willing to help. Such consistent feedback highlights the seamless check-in process and overall guest experience from the moment of arrival. The concierge service also receives rave reviews, praised for its courteous and knowledgeable assistance.
The hotel's personnel display a genuine warmth that is felt across all services, whether it be super-friendly interactions in the Sky bar or the restaurant, where staff are described as welcoming and dedicated. Guests appreciate the individual approach taken by the staff, ensuring that they are well-accommodated and comfortable throughout their stay.
Service excellence is a recurring theme with remarks on the top-level service and competent handling of guest needs. This includes super-efficient room service and great restaurant service, notably during breakfasts where a few specific staff, like the lady making omelettes, receive special mentions for their friendly demeanor and excellent service.
Even in cases of high occupancy or during peak seasons, the staff seems to maintain an exceptionally high standard of service, consistently smiling and ready to assist. Guests express gratitude for the staff's efforts to accommodate requests and for their courteous and attentive service.
Overall, the Crowne Plaza - Warsaw - The HUB's staff are highlighted as one of its greatest assets, making stays memorable and highly recommended by those who visit.
Guests of the Crowne Plaza - Warsaw - The HUB have generally praised the hotel's Wi-Fi capabilities. Many have consistently highlighted the super fast and excellent Wi-Fi, describing it as reliable and fast with a strong signal throughout the property. The high-speed internet available throughout the hotel has been particularly appreciated, especially given the demands of modern travelers for connectivity.
Despite this, a few guests have noted areas for improvement, mentioning instances where the internet could be better or the Wi-Fi was too slow for a hotel of this caliber. Some have experienced difficulties, such as conversations on WhatsApp cutting out or initial challenges in getting connected due to a lack of Wi-Fi details in the room.
Overall, most reviews commend the Wi-Fi quality, making it clear that Crowne Plaza - Warsaw - The HUB maintains a good to excellent standard of internet connectivity, benefitting both business and leisure guests alike.
The gym facilities at Crowne Plaza - Warsaw - The HUB by IHG, receive overall positive feedback from guests with only a few drawbacks noted. The gym, located on the top floor, offers modern, newly renovated equipment and is considered well-equipped, albeit a bit small. Many guests highlighted the immaculate condition of the facilities and the incredible, spacious design. Despite its smaller size, the gym includes various pieces of equipment such as treadmills, bikes and dumbbells and even a sauna and water station.
While some reviews mentioned that the gym was under renovation or temporarily closed, others praised the facilities available, noting that they were convenient and accessible. The fitness center's service was appreciated for its professionalism and timeliness. However, a few guests felt that more equipment could enhance the offering and that the space was somewhat limited for serious training.
The top-floor location provided guests with impressive views, adding to the overall positive experience. The addition of a sauna further enhances the gym's appeal, making it a pleasant and important amenity for those staying at the hotel. Overall, while the gym might be small, it is well-equipped, modern and well-maintained, meeting the expectations of most travelers.
The Crowne Plaza - Warsaw - The HUB offers an underground parking facility that directly connects to the hotel via an elevator, making it convenient for guests. While the location of the parking is highly praised with easy access to the reception, many found the parking fees to be on the expensive side. The entrance to the parking lot is narrow and tight spaces make maneuvering a bit challenging, posing a risk of damaging the car.
Guests appreciated the availability of parking but noted that spots can fill up quickly and it might be difficult to find a free space. On weekends, some managed to find free parking nearby, alleviating the cost. Overall, the parking experience is mixed with the convenience and direct access being the highlights, but the tight space and high fees remain common points of concern.
Crowne Plaza - Warsaw - The HUB by IHG, has garnered positive feedback for its family-friendly ambiance and amenities, making it a superb choice for families with children. The hotel is commended for its game room and children's playroom, which provide engaging activities for younger guests, ensuring they have an enjoyable stay. Families have appreciated the family rooms that are not only spacious and clean but also well-decorated, cozy and comfortable—ideal for accommodating both small children and older ones.
The hotel excels in its family services; extra beds are prepared upon check-in and there are child-friendly amenities in every room. Breakfast offerings cater well to families and room service is conveniently available. The staff is noted for being friendly and accommodating, further enhancing the warm family atmosphere.
Though there are some mentions of advertised amenities like a kids club and playground not being available, the overall experience remains positive with families celebrating successful getaways. Convenient features such as connecting doors for double rooms, a tightly managed parking garage and the proximity to metro stops add to the ease and comfort of stay.
In summary, Crowne Plaza - Warsaw - The HUB stands out as an excellent venue for a memorable family vacation, combining well-thought-out facilities, great service and a friendly atmosphere, making it highly recommended for those traveling with children.
Crowne Plaza - Warsaw - The HUB by IHG, consistently delivers an experience that rivals even five-star establishments. Many guests have noted that the hotel exceeds the traditional expectations of a four-star rating, offering exceptional service, modern amenities and a beautiful atmosphere both inside and out. The service at this hotel is frequently described as amazing and top-notch with staff being particularly helpful.
The rooms and public areas are modern, stylish and comfortably furnished, providing guests with everything they need for a pleasant stay. The hotel's location is also praised, contributing to its overall appeal as a great place to stay in Warsaw.
However, there have been some mentions of minor issues such as the lack of certain toiletries like toothpaste, brushes and slippers, which guests feel should be standard in a four-star accommodation. Despite these small drawbacks, the overwhelming sentiment is that the hotel offers excellent value, often surpassing the standards and quality of some five-star hotels.
In summary, guests often leave feeling highly satisfied with many willing to recommend the hotel to others, confidently giving it what feels like a five-star rating.
Crowne Plaza - Warsaw - The HUB by IHG, is consistently praised for its exceptional suitability for business travelers. Located centrally within a bustling business district, it offers a highly convenient connection with metro and tram services right at its doorstep. The hotel exhibits a world-class rating and delivers a top-notch experience that business visitors have come to expect.
Guests frequently describe the hotel as an ideal business pick, highlighting its centralization for business activities and professional ambiance. The large, comfortable rooms are modern and designed with workspaces in mind, enhancing productivity during a stay. The business center and updated facilities, including spaces for workshops, align perfectly with the needs of corporate guests.
Reviewers appreciate the efficient check-in and check-out processes, the excellent WiFi and the polite, professional staff that cater specifically to business needs. An office building view and a lobby designed for a positive business atmosphere further reinforce the hotel's focus on corporate clients. The high standard of service for both business and private travel underscores its broad appeal.
For those combining work with leisure, the inclusion of amenities such as a golf range and a golf course adds to the overall experience. The value for money ratio is considered outstanding, making it a solid choice for business trips. In summary, Crowne Plaza - Warsaw - The HUB consistently fulfills the expectations of business travelers, offering an exceptional environment for both work and relaxation.
Crowne Plaza - Warsaw - The HUB by IHG, offers an ideal setting for honeymooners. Guests have highlighted the hotel's cleanliness and atmospheric charm, adding to the romantic environment. Couples can enjoy lovely views of the city, contributing to the overall sense of a perfect honeymoon stay. The hotel impresses with its aesthetically pleasing design and surprising touches such as a plate of various fruits and champagne, creating delightful moments during the stay. The bar's atmosphere enhances the sense of romance, allowing newlyweds to have a wonderful time together.
For those seeking a romantic retreat, Crowne Plaza - Warsaw - The HUB by IHG offers an idyllic setting that crafts the perfect ambiance for love and special occasions. Guests frequently highlight the hotel's decidedly romantic atmosphere, enhanced by thoughtful touches such as champagne, strawberries and desserts that await in the rooms. Celebratory occasions like wedding anniversaries and birthdays are made extra special with personalized surprises such as a card, champagne and sweet treats.
The luxurious feel of the hotel, often likened to a 6-star experience, is complemented by its tranquil, quiet atmosphere, allowing couples to relax and unwind. Many rooms offer stunning views of Warsaw, which can be particularly romantic during an evening spent on the terrace or at the rooftop bar. The ambiance is further enriched by the soothing sounds of piano music played in the lobby during the evening.
With its calm and clean environment, lovely cafeteria and amazing cityscape views, the Crowne Plaza - Warsaw - The HUB serves as a charming backdrop for a romantic weekend. Though not exclusively noted for romance, the hotel’s atmosphere and service make it an exceptional choice for couples looking to create memorable moments together. Guests often find it hard to leave this fairytale-like haven, underscoring the allure and romantic appeal of their stay.
Location Show Map
Location
Located within walking distance to key points such as the Warsaw Uprising Museum and the Norblin Factory, the hotel sits in the heart of the city's vibrant business district. Additionally, guests appreciate the short commute to the central train station and the proximity to Warsaw Chopin Airport, making it a prime choice for both business and leisure travelers. The hotel is also surrounded by various restaurants, shops and nightlife options.
Despite a few mentions of it being slightly outside the old town, the overwhelmingly positive feedback highlights its perfect connectivity, modern facilities and superb views of Warsaw’s skyline. Guests frequently commend its clean, well-maintained rooms, high-quality amenities and excellent service, confirming it as an ideal base for a successful and enjoyable stay in Warsaw.
Breakfast
The buffet features an impressive array of both sweet and savory dishes, freshly squeezed juices and high-quality ingredients. Standout items such as freshly made omelettes, Benedictine sandwiches and smoked fish have received special mentions. Additionally, the presentation and abundance of choices make the breakfast a luxurious and satisfying experience.
Despite a few mentions of minor inconveniences like occasional queues and wait times for table clearing, the overall consensus is highly positive. The friendly and helpful staff further enhance the breakfast experience, ensuring that guests feel well taken care of.
The breakfast area itself is described as beautifully designed, often offering stunning views of the city, adding to the ambiance. Many reviews emphasize that the quality of the breakfast alone is enough reason to choose a stay at the Crowne Plaza - Warsaw - The HUB. From freshly baked breads to delightful pastries and a variety of hot dishes, the hotel's breakfast service seems to turn each morning into a feast for the senses, setting a high standard for hotel breakfasts everywhere.
Dinner
The restaurant and bar selection within the hotel is noted for its quality, variety and overall excellence. Guests particularly enjoy the array of delicious cocktails and signature bar drinks. Service throughout both the restaurant and bars is commended for its professionalism and courtesy, even during busy times. The ambiance in these dining areas is often described as exceptional.
Food quality extends to in-room dining as well with options that are both tasty and affordable. Guests appreciate the high standard maintained across all dining experiences within the hotel, from the restaurant’s a la carte dishes to the tasty snacks served in the lounge. Despite occasional critiques regarding specific meals and service speed during peak times, the overall dining experience at Crowne Plaza - Warsaw - The HUB is largely celebrated for its delicious offerings and memorable atmosphere.
Rooms
Guests particularly appreciate the stunning views available from the higher floors, often mentioning the scenic cityscapes visible through large windows. The rooms provide a good balance of aesthetics and functionality, ensuring a comfortable experience with cozy beds, spacious bathrooms and high-end toiletries. Cleanliness consistently stands out with multiple reviews highlighting the impeccable state of both the rooms and common areas.
The soundproofing is another frequently noted feature, contributing to a quiet and peaceful atmosphere. Additionally, the hotel’s convenient location near metro and tram stops enhances its appeal for travelers. Although some reviews mention minor issues like smaller room sizes or limited toiletries, the overall consensus reflects a positive experience marked by comfort, cleanliness and modern styling. The hotel's friendly and efficient staff also contribute to a welcoming stay, making Crowne Plaza - Warsaw - The HUB a highly recommended option for both leisure and business travelers.
Beds
Rooms are described as very clean and well kept, which complements the comfort of the beds. The bedding, including pillows, is generally considered of high quality, although a few guests mentioned that the pillows could be a bit on the flat side. The spaciousness of the beds, particularly the king-size ones, is also highlighted by guests who appreciate the ample sleeping space.
While there are a few mentions of non-bed sleeping arrangements, such as sofa beds, being less comfortable, the overall consensus is that the main beds offer a profound comfort level conducive to a restful sleep experience.
Cleanliness
Guests appreciate the thorough and scrupulous cleaning routines, mentioning that the rooms and entire facility are kept in pristine condition. The hotel is noted for its spotless linens and fragrant, well-furnished rooms. The overall environment is described as clean, beautiful and pleasant, contributing to a comfortable stay.
However, there are occasional mentions of lapses in cleanliness, such as dirty carpets, missed room cleaning and specific instances where bathrooms were not thoroughly cleaned after previous guests. Despite these minor issues, the overarching consensus is that Crowne Plaza - Warsaw - The HUB maintains a very high standard of cleanliness, making it a top recommendation for travelers prioritizing hygiene and comfort.
Staff
The reception team is particularly noted for being extremely pleasant, efficient and always willing to help. Such consistent feedback highlights the seamless check-in process and overall guest experience from the moment of arrival. The concierge service also receives rave reviews, praised for its courteous and knowledgeable assistance.
The hotel's personnel display a genuine warmth that is felt across all services, whether it be super-friendly interactions in the Sky bar or the restaurant, where staff are described as welcoming and dedicated. Guests appreciate the individual approach taken by the staff, ensuring that they are well-accommodated and comfortable throughout their stay.
Service excellence is a recurring theme with remarks on the top-level service and competent handling of guest needs. This includes super-efficient room service and great restaurant service, notably during breakfasts where a few specific staff, like the lady making omelettes, receive special mentions for their friendly demeanor and excellent service.
Even in cases of high occupancy or during peak seasons, the staff seems to maintain an exceptionally high standard of service, consistently smiling and ready to assist. Guests express gratitude for the staff's efforts to accommodate requests and for their courteous and attentive service.
Overall, the Crowne Plaza - Warsaw - The HUB's staff are highlighted as one of its greatest assets, making stays memorable and highly recommended by those who visit.
Wi-Fi
Despite this, a few guests have noted areas for improvement, mentioning instances where the internet could be better or the Wi-Fi was too slow for a hotel of this caliber. Some have experienced difficulties, such as conversations on WhatsApp cutting out or initial challenges in getting connected due to a lack of Wi-Fi details in the room.
Overall, most reviews commend the Wi-Fi quality, making it clear that Crowne Plaza - Warsaw - The HUB maintains a good to excellent standard of internet connectivity, benefitting both business and leisure guests alike.
Gym
While some reviews mentioned that the gym was under renovation or temporarily closed, others praised the facilities available, noting that they were convenient and accessible. The fitness center's service was appreciated for its professionalism and timeliness. However, a few guests felt that more equipment could enhance the offering and that the space was somewhat limited for serious training.
The top-floor location provided guests with impressive views, adding to the overall positive experience. The addition of a sauna further enhances the gym's appeal, making it a pleasant and important amenity for those staying at the hotel. Overall, while the gym might be small, it is well-equipped, modern and well-maintained, meeting the expectations of most travelers.
Parking
Guests appreciated the availability of parking but noted that spots can fill up quickly and it might be difficult to find a free space. On weekends, some managed to find free parking nearby, alleviating the cost. Overall, the parking experience is mixed with the convenience and direct access being the highlights, but the tight space and high fees remain common points of concern.
Family
The hotel excels in its family services; extra beds are prepared upon check-in and there are child-friendly amenities in every room. Breakfast offerings cater well to families and room service is conveniently available. The staff is noted for being friendly and accommodating, further enhancing the warm family atmosphere.
Though there are some mentions of advertised amenities like a kids club and playground not being available, the overall experience remains positive with families celebrating successful getaways. Convenient features such as connecting doors for double rooms, a tightly managed parking garage and the proximity to metro stops add to the ease and comfort of stay.
In summary, Crowne Plaza - Warsaw - The HUB stands out as an excellent venue for a memorable family vacation, combining well-thought-out facilities, great service and a friendly atmosphere, making it highly recommended for those traveling with children.
4 Star
The rooms and public areas are modern, stylish and comfortably furnished, providing guests with everything they need for a pleasant stay. The hotel's location is also praised, contributing to its overall appeal as a great place to stay in Warsaw.
However, there have been some mentions of minor issues such as the lack of certain toiletries like toothpaste, brushes and slippers, which guests feel should be standard in a four-star accommodation. Despite these small drawbacks, the overwhelming sentiment is that the hotel offers excellent value, often surpassing the standards and quality of some five-star hotels.
In summary, guests often leave feeling highly satisfied with many willing to recommend the hotel to others, confidently giving it what feels like a five-star rating.
Business
Guests frequently describe the hotel as an ideal business pick, highlighting its centralization for business activities and professional ambiance. The large, comfortable rooms are modern and designed with workspaces in mind, enhancing productivity during a stay. The business center and updated facilities, including spaces for workshops, align perfectly with the needs of corporate guests.
Reviewers appreciate the efficient check-in and check-out processes, the excellent WiFi and the polite, professional staff that cater specifically to business needs. An office building view and a lobby designed for a positive business atmosphere further reinforce the hotel's focus on corporate clients. The high standard of service for both business and private travel underscores its broad appeal.
For those combining work with leisure, the inclusion of amenities such as a golf range and a golf course adds to the overall experience. The value for money ratio is considered outstanding, making it a solid choice for business trips. In summary, Crowne Plaza - Warsaw - The HUB consistently fulfills the expectations of business travelers, offering an exceptional environment for both work and relaxation.
Honeymoon
Romantic
The luxurious feel of the hotel, often likened to a 6-star experience, is complemented by its tranquil, quiet atmosphere, allowing couples to relax and unwind. Many rooms offer stunning views of Warsaw, which can be particularly romantic during an evening spent on the terrace or at the rooftop bar. The ambiance is further enriched by the soothing sounds of piano music played in the lobby during the evening.
With its calm and clean environment, lovely cafeteria and amazing cityscape views, the Crowne Plaza - Warsaw - The HUB serves as a charming backdrop for a romantic weekend. Though not exclusively noted for romance, the hotel’s atmosphere and service make it an exceptional choice for couples looking to create memorable moments together. Guests often find it hard to leave this fairytale-like haven, underscoring the allure and romantic appeal of their stay.
No, Crowne Plaza - Warsaw - The HUB by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza - Warsaw - The HUB by IHG.
Yes, Crowne Plaza - Warsaw - The HUB by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza - Warsaw - The HUB by IHG.
Yes, Crowne Plaza - Warsaw - The HUB by IHG has a gym.
Location Show Map
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