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Summary of reviewsCity Heart Motel Warrnambool offers an exceptional experience that consistently receives positive reviews from guests across several key areas. Located centrally, the motel boasts a prime position with easy walking access to restaurants, shops and supermarkets. Its proximity to the city center and main roads makes it convenient for leisure and business stays, while still offering a peaceful and quiet environment.
Guests have high praise for the cleanliness and comfort of the rooms. The accommodations are described as spotless, spacious and well-appointed with tasteful decor and modern furnishings. Family travelers particularly appreciate the generously sized two-bedroom units and family apartments, which come equipped with multiple TVs and well-stocked kitchenettes.
Cleanliness stands out as a hallmark of the motel with rooms maintained to meticulous standards. Guests often mention the crisp sheets, fresh towels and diligent daily cleaning services, all contributing to a tidy and comfortable environment.
Staff at City Heart Motel Warrnambool also receive commendations for their exceptional service. From the warm welcome at check-in to the attentive and courteous housekeeping, the personnel go above and beyond to ensure a pleasant stay. The owners, Rob and Maree, along with the new management, are frequently recognized for their helpfulness and friendly demeanor, enhancing the overall guest experience.
The Wi-Fi service is generally reliable and efficient with most guests finding it fast and easy to connect to. Although there are occasional reports of weak connectivity in some rooms, the majority of reviews indicate satisfaction with the internet service.
Parking is another valued feature with free on-site spots providing convenience for guests traveling by car. While some note the parking spaces can be tight, especially for larger vehicles, most find the situation manageable and appreciate the added convenience of free parking.
Beds in the motel receive widespread praise for their comfort with clean and cozy bedding contributing to restful nights for most guests. There are occasional remarks about the firmness or softness of the mattresses, but overall, the feedback is overwhelmingly positive.
In summary, City Heart Motel Warrnambool is highly recommended for its central yet tranquil location, clean and comfortable rooms, exceptional staff service, reliable Wi-Fi and convenient parking. These features collectively make it a top choice for visitors to Warrnambool seeking both comfort and convenience. Show more
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Categories
Motel with Free Wi-Fi
Offers free Wi-Fi. Located in the heart of Warrnambool, close to the CBD and main beach. Provides clean and friendly accommodation.
Motel with Parking
City Heart Motel Warrnambool provides parking. Its location offers easy access to the city center.
Small Motel
4-Star Motel
Room Types
Queen RoomThis room features a one queen bed, a flat-screen TV, ensuite and tea/coffee making facilities, microwave, crockery and cutlery, table, chairs, coffee table, and lounge chairs.
Family RoomThis room features one queen bed and two single beds, a flat-screen TV, en suite and tea/coffee making facilities, a microwave, crockery and cutlery, table, chairs, coffee table and lounge chairs.
Twin RoomThis room features one queen bed and one single bed, a flat-screen TV, en suite and tea/coffee making facilities, microwave, crockery and cutlery, table, chairs, coffee table and lounge chairs.
Two-Bedroom SuiteThis suite features one queen bed and two single beds, an air conditioning, electric kettle and flat-screen TV, microwave, crockery and cutlery, table, chairs, coffee table and a sofa
Guest Reviews
8.4
Very Good
Location
City Heart Motel Warrnambool boasts a fantastic location that is highlighted in numerous guest reviews. Situated centrally, the motel offers easy walking access to various amenities including restaurants, shops and supermarkets. The proximity to the city center makes it convenient for entertainment and services, while still being tucked away on a quieter street to ensure a peaceful stay. Guests have praised the location for being perfect for a short stroll to the main town, eateries and even fast-food restaurants like McDonald’s and KFC. The motel is not only close to the main street and city center but also offers easy access to major roads without the accompanying noise, making it ideal for both relaxation and convenience. Additionally, the clean, comfortable rooms and well-maintained street environment enhance the overall experience, contributing to its appeal as a top choice for anyone visiting Warrnambool.
Rooms
City Heart Motel Warrnambool offers guests a comfortable and clean experience, consistently receiving praise for its spacious and well-appointed rooms. Many travelers have highlighted the spotless conditions and pleasant room decor. The accommodations are described as cozy and roomy, providing everything needed for a pleasant stay, such as a mini kitchenette, essential appliances and good in-room entertainment options like Netflix.
Several reviews mentioned that the motel features art prints and gardens, adding a touch of charm to the surroundings. Family travelers particularly appreciated the two-bedroom units and large family apartments, which are described as generous in size and well-suited for larger groups. The presence of multiple TVs and well-equipped kitchenettes makes these units especially convenient.
Compliments also extend to the thoughtful and tasteful room decorations with recent renovations and modern furnishings being noted. Although some reviews mentioned the occasional dated fittings, the overall functionality and cleanliness of the rooms left guests satisfied.
The motel’s location is also a plus, being centrally located and within walking distance to the town center. Parking is described as somewhat tight but manageable with several good parking spots available.
In conclusion, City Heart Motel Warrnambool is a commendable choice for both leisure and business travelers, offering great value for money with its comfortable, spacious and exceptionally clean rooms. Friendly staff and thoughtful amenities make the stay even more pleasant and convenient.
Beds
Guests of the City Heart Motel Warrnambool have largely praised the beds for their exceptional comfort. Numerous reviews highlight adjectives such as comfortable, really comfy and extremely comfortable, suggesting that many have enjoyed restful nights. The beds have been described as clean with mentions of clean sheets contributing to an overall positive experience. Some have noted the availability of newer beds which are particularly appreciated.
While the majority of feedback emphasizes comfort, there have been occasional remarks on beds being either too soft or too hard for certain guests. Isolated comments pointed out issues such as beds being too firm, resembling slabs of concrete or being too soft to the point of sinking. However, these appear to be less frequent compared to the overwhelming commendation for bed comfort.
Overall, the beds at City Heart Motel Warrnambool are generally well-received with clean, comfortable and modern bedding fulfilling the needs of most guests, ensuring a pleasant stay.
Cleanliness
City Heart Motel Warrnambool stands out for its impeccably maintained rooms, frequently described by guests as spotlessly clean, tidy and comfortable. Visitors often highlight the excellent upkeep and meticulous attention to cleanliness with rooms consistently presenting as neat, well-equipped and beautifully maintained. Despite being aged, the accommodations are praised for their super cleanliness and comfort, featuring clean crisp sheets, fresh towels and daily cleaning services. The motel's central location adds to its appeal, making it a convenient and exceptionally tidy option for travelers. Guests repeatedly commend the value for money, particularly noting the excellent presentation and comfort of the rooms, which significantly enhance their stay. Staff are acknowledged for their diligence in maintaining the high standard of cleanliness, contributing further to the positive experience. Overall, City Heart Motel Warrnambool provides a clean, comfortable and congenial environment, making it a preferred choice for many visitors.
Staff
The guest reviews for City Heart Motel Warrnambool highlight the exceptional quality of the staff and management. From the moment of check-in, the reception is noted for being warm and welcoming with the owner, Rob and other staff members consistently described as friendly, accommodating and extremely helpful. Both Rob and Maree, along with the new management, receive commendations for their personal and attentive approach, which includes a seamless check-in and check-out process.
Housekeeping staff are not only thorough and diligent but also friendly and courteous, contributing to the overall guest experience. The communication from the hosts is praised for being efficient and effective, ensuring that guests feel cared for and informed. The owner's proactive efforts in refurbishing the motel and accommodating guest requests have left a positive impact.
Staff members consistently go above and beyond to accommodate guests' needs, whether it's ensuring a smooth check-in, assisting with any special requests or providing knowledgeable recommendations for local eateries. The friendliness and professionalism of the entire team contribute to the motel's reputation for great customer service, making stays enjoyable and stress-free.
Overall, the staff at City Heart Motel Warrnambool are highlighted as a key positive feature with their exceptional service, friendliness and helpfulness making a significant difference in the quality of guests' stays.
Wi-Fi
The Wi-Fi at City Heart Motel Warrnambool has received mostly positive feedback from guests. Words like wonderful and excellent highlight the general experience with many noting it was fast, efficient and easy to connect to. Guests appreciated the free Wi-Fi, describing it as good and adequate for their needs with streaming quality being satisfactory.
However, there were some mixed mentions as well. A few visitors felt the Wi-Fi could be sketchy or weak in areas and there were instances of connectivity issues reported in rooms. Despite these occasional setbacks, the overall sentiment suggests that guests found the Wi-Fi service to be more than reasonable with many noting the good internet connection as a positive aspect of their stay.
The motel also offers standard TV channels, but there were sporadic reports of interference or the TV not working properly. This mix of experiences indicates that while the primary Wi-Fi service is reliable and copes well with basic needs, there might be room for improvement in certain areas. Nonetheless, the complimentary Wi-Fi remains a valued feature for many guests during their stay.
Parking
City Heart Motel Warrnambool offers free on-site parking which many guests find convenient. The parking spaces are directly in front of the rooms and are easy to access, providing a straightforward solution for those traveling by car. Some guests also appreciated the availability of street parking, which can be handy when the motel's parking lot is full.
However, there are several mentions that the parking can be tight and compact, especially for larger vehicles. The spaces are somewhat narrow, leading to occasional difficulty in maneuvering big cars. This can sometimes make it challenging to find a spot, particularly when the motel is fully booked.
Despite these limitations, the majority of reviews highlight that parking is generally not a significant issue and the provision of free, on-site parking adds a level of convenience for guests staying at the motel.
No, City Heart Motel Warrnambool doesn't have any pool.
No, a spa isn't available at City Heart Motel Warrnambool.
No, City Heart Motel Warrnambool doesn't allow dogs.
Yes, parking facilities are available at City Heart Motel Warrnambool.
No, City Heart Motel Warrnambool doesn't have a gym.