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The Park Royal Hotel & Spa

Warrington , Stretton Rd, Stretton (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Park Royal Hotel & Spa is a great choice for those looking for a convenient location with ample free parking. While the breakfast and dinner options received mixed reviews, the staff was consistently praised for their friendliness and helpfulness. The hotel offers spacious and comfortable rooms, although some guests noted issues with outdated decor and maintenance. The cleanliness of the hotel and spa was generally praised with the spa and pool facilities receiving high marks. Families will appreciate the good-sized family rooms and onsite spa and leisure center, although shared changing rooms can get busy. While some guests had mixed experiences with the beds, overall, The Park Royal Hotel & Spa offers a comfortable and modern stay with great amenities for anyone visiting the area.
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Hotel with Spa

The Park Royal Hotel & Spa in Cheshire offers a sanctuary for relaxation and rejuvenation. Escape the stresses of everyday life and transport to a world of tranquility. The spa facilities at The Park Royal are the perfect place to rest, relax, and re-energize, whether you are on a family holiday or a business trip. The spa team offers a wide range of treatments, including massages, facials, and body treatments, to ensure that you feel truly pampered. ELEMIS skin and body care products are used throughout the treatment list, ensuring that your body receives the luxury it deserves. Melt away stress with a treatment that soothes the soul and relaxes the mind. Services also include a sauna, a steam room, and a whirlpool.

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Classic Double Room This double room has a tea/coffee maker and tea / coffee making facilities and an en suite bathroom with a bath and shower.

Classic Twin Room This room has tea/coffee making facilities, and an en suite bathroom with a bath and a shower.

Superior King Room This room features additional living space with a TV. Additional amenities include en-suite facilities with a bathrobe, minibar and hair dryer. Complimentary mineral water is also provided.

Deluxe King Room The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Classic Family Room Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.

About The Park Royal Hotel & Spa

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Guest Reviews

7.8

Good

Location

Guests of The Park Royal Hotel & Spa have praised its excellent location and convenience. Situated near the M56 and within easy reach of travel to Manchester, this hotel offers ample free parking and is perfect for those travelling for business or pleasure. It is also conveniently located near Arley Hall and The Forbidden Forest. Visitors have found the proximity to the motorway to be particularly beneficial and the parking proximity has been described as "brill." In addition, the hotel is an ideal location for those visiting family in Stockton Heath with one guest declaring it to be the only reason they returned for a second visit. While some have noted that it is slightly out of town and may be difficult to find due to limited signage, many guests have commended the friendly staff, clean rooms and pleasant atmosphere. Ultimately, The Park Royal Hotel & Spa's location has received overwhelming praise from its guests.

Breakfast

Guests at The Park Royal Hotel & Spa have varied opinions on the breakfast provided. Some describe it as good or nice with a good selection of fresh and tasty food. Others mention that breakfast could be improved or has been poor quality with some items missing and disorganisation. Some guests were disappointed with the late serving time and limited food choices in the restaurant. However, others were impressed with the excellent breakfast, bar food and overall value for money. The hotel also offers a good system of early check-in and late check-out and the staff is friendly and helpful.

Dinner

While the Park Royal Hotel & Spa receives positive remarks for its accommodation and spa, there are mixed reviews when it comes to their dining options. Some guests noted that the food was lackluster and not worth the cost with some even mentioning rancid olive oil and tasteless pasta. In addition, the service was slow and some guests experienced missing items from their food orders. The bar menu also received critiques for not being extensive enough and having unavailable items. Despite these criticisms, some guests did enjoy their meals at the restaurant for the evening meal. However, the dining experience at both breakfast and dinner was described as disappointing with lots of unavailable items. Overall, while the hotel has its strong points, potential guests may want to consider alternative dining options in the surrounding area.

Rooms

The Park Royal Hotel & Spa offers great facilities with spacious and comfortable rooms, including good-sized family and classic double rooms. While some of the rooms may feel outdated, the service is very good and the ambiance is excellent. Guests can enjoy lovely and modern rooms with cozy beds, blackout curtains and cleanliness maintained at a high standard. However, some reviews do note issues with temperature control, outdated decor and maintenance (broken window, door lock or tiles, dirty sheets, basic and old-looking bathrooms or mold on window sills). Nonetheless, the hotel is still worth the money with good-sized rooms and perfect amenities, such as large TV, kettle, coffee or tea. Guests will find their rooms spacious, clean and well-decorated with some including a bath, balcony or a family-sized space. However, some reviews mention broken or damaged elements, such as grubby skirting boards, pillows or tiles and the room phone may have the wrong numbers. Finally, guests may experience inconvenience like a lack of water in the room or a twin room instead of a double. Despite these minor issues, The Park Royal Hotel & Spa offers a comfortable and modern stay with great amenities for anyone visiting the area.

Beds

Guests had mixed reviews about the beds at The Park Royal Hotel & Spa. While some guests found the beds to be comfy and praised their comfortable sleep, others found them to be very uncomfortable, too soft, hard or with lumpy pillows. Some guests even reported that their king bed was like two twin mattresses pushed together, leaving a giant "hole" in the middle. Despite this, many guests found the rooms to be spacious, clean and lovely with ample space for a couple and some guests even mentioned a beautiful bathroom.

Cleanliness

Guests of The Park Royal Hotel & Spa have praised the cleanliness of the hotel with reviewers often commenting on the comfortable beds and clean rooms. The swimming pool and spa also received positive feedback for their cleanliness and ambience. However, some guests had negative experiences with some commenting on dirty communal areas, tired and dated rooms and issues with cleanliness in their accommodations, such as mould, dirty cups and unclean bedding. Despite some negative comments, most guests were pleased with the overall cleanliness of the hotel.

Staff

Guests have consistently praised the staff at The Park Royal Hotel & Spa with many describing them as friendly, helpful and polite. Several guests even highlighted individual staff members who provided exceptional customer service, including a young man working at the bar and Peter at reception. However, a few reviews also mentioned rude or uninterested staff members, particularly at the reception desk. Despite this, the majority of guests found the staff welcoming and accommodating with nothing being too much trouble. The hotel could benefit from providing additional customer service training to certain staff members, particularly those working in the bar and reception areas. Overall, the reviews suggest that the staff contribute to making guests feel comfortable and at ease during their stay.

Spa

If you're looking for a hotel to stay in where you can unwind and enjoy a relaxing spa day, The Park Royal Hotel & Spa is the perfect choice for you. Guests have raved about the location and the spa itself, which features a large pool and a gym. The pool area has been described as very relaxing and though the Jacuzzi wasn't in service during some stays, the rest of the spa was reportedly clean and well-designed. Treatments offered were deemed excellent.

However, guests mentioned that the shared changing rooms with the leisure centre can get quite busy with families. Nevertheless, the facilities - including the pool, spa and gym - were considered brilliant for a hotel.

If you're interested in using the spa, you won't be disappointed. The spa is lovely and nicely set out and guests enjoyed the facilities. Others reported that the steam room and sauna were particularly great. What's more, guests have the option to use the spa and pool without booking in advance.

While not every guest was able to take advantage of the spa, those who did enjoyed it immensely. One guest's husband didn't love the experience due to the lack of towels, but overall, the spa and leisure facilities were reported to be nice and clean.

Pool

The Park Royal Hotel & Spa boasts of a location perfect for travelers who want to unwind and relax. Their spa, large pool and gym facilities were praised by many guests. The pool area is described as lovely and relaxing, while the pool itself is clean and of great size. However, some guests had negative experiences. The jacuzzi was not working and the pool was too cold for some. There were also cases of too many kids in the pool and noisy extractor/aircon units near the window of some rooms. Nevertheless, many guests enjoyed their morning swim and the pool was open until 10 pm. Overall, the hotel's pool, spa and gym facilities were brilliant for a hotel.

Family

Families looking for a convenient and spacious place to stay should consider The Park Royal Hotel & Spa. The hotel offers good-sized family rooms that are perfect for accommodating groups with kids. Parents will appreciate the big carpark that's free for residents. The onsite spa and leisure center are popular among families, but be prepared for shared changing rooms that can get quite busy. While the hotel could offer more meal options for children and teenagers, guests generally enjoy their visit, even those traveling in big groups for a yearly meet up with family. The rooms are spacious and some guests report that their kids said it was the best room they've ever stayed in. Overall, The Park Royal Hotel & Spa is a great choice for families with children.

Yes, The Park Royal Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at The Park Royal Hotel & Spa.

Yes, The Park Royal Hotel & Spa welcomes dogs.

No, parking facilities aren't available at The Park Royal Hotel & Spa.

Yes, The Park Royal Hotel & Spa has a gym.

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