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Summary of reviewsHermitage Motor Inn receives consistently positive reviews for its strategic location, spacious and clean rooms, and attentive staff, creating an excellent experience for travelers. Located in a peaceful area yet conveniently close to the town center, guests find easy access to shops, restaurants, and major landmarks, including the Wangaratta Hospital. The inn serves as a comfortable base for exploring nearby attractions like Milawa and the Kiewa Valleys, with added convenience from its proximity to the railway station and various dining options.
The accommodations at Hermitage Motor Inn are noted for their remarkable spaciousness and cleanliness. Guests appreciate the generous room sizes and practical amenities such as a microwave, kettle, and dining setup. Family rooms provide additional convenience with separate children's bedrooms, and the tranquil environment ensures relaxation. Visitors repeatedly commend the exceptionally comfortable beds and soft pillows, which contribute to restful sleep.
Exceptional cleanliness is a hallmark of Hermitage Motor Inn, with visitors impressed by the immaculate condition of rooms and communal areas. This emphasis on maintaining high standards is complemented by the friendly and helpful staff, who receive praise for their professionalism and welcoming demeanor. Staff members, including Sandra, are noted for going above and beyond to provide local insights and valuable assistance.
The beds are particularly well-regarded, with guests describing them as very comfortable and a key highlight of their stay. Although there is a singular mention of discomfort, the overwhelming feedback points to satisfaction with the quality of the bedding.
Overall, Hermitage Motor Inn stands out as a preferred choice for travelers, offering clean and comfortable accommodations, a prime location, and outstanding service. Show more
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Categories
Motel with Parking
This motel provides free parking for its guests. It is conveniently located near the town center.
Motel with Swimming Pool
Outdoor Pool
Accessible Motel
Small Motel
4-Star Motel
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Selective servicing of stop overs
Has the hotel closed during the pandemic? No
Additional Information: We are a small motel and management and staff are acutely aware of the Health and Safety requirements and all measures are taken and tasks carried out with professional service.
Executive Queen RoomSpacious modern room with LCD satellite TV, sofa, dining area, air conditioning and heating.
This room has no capacity for additional guests.
Suite with Spa BathThis suite features a large 2-person spa bath.
This room has no capacity for additional guests.
Family RoomFeatures a queen-size bed in the main room and 2 single beds in a separate bedroom.
Please note that the rate is based on 4 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Executive Double or Twin RoomSpacious modern room with LCD satellite TV, sofa, dining area, air conditioning and heating.
Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Guest Reviews
8.7
Very Good
Location
Hermitage Motor Inn boasts a location that is consistently praised by its guests for its convenience and accessibility. Situated in a quiet area, the inn offers a peaceful retreat while remaining within walking distance of the town center, ensuring easy access to shops, restaurants, and cafes. Its proximity to vital establishments, like Wangaratta Hospital, further complements its appeal for those seeking convenience in their stay. Guests appreciate its central position, making it an excellent base for exploring the surrounding regions such as Milawa, Bright, King, and Kiewa Valleys. The strategic location also places guests near the railway station, fast food options for a quick breakfast, and supermarkets, providing comprehensive amenities within reach. Moreover, the clean and modern accommodations paired with friendly service and parking right outside the door enhance the overall experience, making Hermitage Motor Inn a favored choice for travelers.
Rooms
At the Hermitage Motor Inn, guests frequently highlight the remarkably spacious and spotless accommodations. The rooms offer a generous amount of space that often exceeds expectations, providing not only comfort but also a range of practical amenities. Each room is equipped with essentials for meal preparation, including a microwave, kettle, toaster, crockery, and cutlery, alongside a cozy dining setup with a table and chairs.
Travelers consistently find the environment tranquil and suited for relaxation, aided by exceptionally comfortable beds and soft pillows that ensure a restful night's sleep. The meticulous cleanliness is a recurring theme, with rooms, bathrooms, linens, and towels all well-maintained, meeting high standards for guest satisfaction.
Families enjoy the thoughtfully designed family rooms, which include a separate bedroom for children, adding convenience and enhanced comfort. While the location of Hermitage Motor Inn provides easy access to nearby attractions, its peaceful setting allows guests to unwind in serene surroundings. Visitors appreciate not only the well-appointed rooms but also the attentive service, making it a preferred destination for a refreshing stay.
Beds
The beds at Hermitage Motor Inn receive high praise from guests for their comfort, with multiple reviews highlighting the very comfortable experience. Guests consistently describe the beds and pillows as comfy, contributing to a restful night's sleep. The comfort of the beds is a recurring theme, with several reviewers emphasizing their satisfaction with the overall bedding experience. Though there is a mention of uncomfortable bed, the overwhelming sentiment is that the beds are a significant strength of the inn, enhancing the stay with their comfort and quality linens.
Cleanliness
Hermitage Motor Inn consistently impresses guests with its exceptional cleanliness and well-maintained facilities. The rooms are described as immaculately clean, tidy, and spacious, providing comfort and warmth for visitors. Many reviews highlight the quietness of the inn, contributing to a restful stay, yet it's conveniently located close to cafes, restaurants, and shopping areas. The staff receive praise for being pleasant, helpful, and informative, enhancing the overall experience. Amenities such as comfortable beds, a hot shower, a microwave, toaster, iron, workspace, dining table, chairs, and a well-stocked mini fridge add to the convenience and comfort offered by the inn. Overall, Hermitage Motor Inn stands out as a clean and comfortable choice for travelers.
Staff
Hermitage Motor Inn is well-regarded for its exceptional staff, earning high praise from guests for their friendliness and helpfulness. Visitors consistently note the team’s professional, courteous, and organized approach, ensuring a pleasant experience during their stay. The reception staff, in particular, stand out for their welcoming nature and proactive assistance, including offering valuable local insights and maps of nearby dining options. Sandra, a standout member of the team, is frequently appreciated for her comprehensive knowledge and willingness to share detailed information. Guests often comment on the genuine care and attention from the staff, contributing significantly to the overall positive atmosphere of this hotel.
Yes, Hermitage Motor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hermitage Motor Inn.
No, Hermitage Motor Inn doesn't allow dogs.
Yes, parking facilities are available at Hermitage Motor Inn.