The Avenue
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Summary of reviewsThe Avenue hotel, located conveniently in the center of Whanganui, is often praised for its strategic placement and accessibility to essential amenities like supermarkets, cafes and restaurants. Guests appreciate the quiet setting that minimizes noise despite being on the main street, making it ideal for exploring the city on foot. The proximity to SH3 and ample parking further enhance its appeal for travelers, who often commend the combination of location, cleanliness and value for money.
The breakfast experience at The Avenue receives mixed feedback, although many guests find it to be convenient and great value. The selection includes cereals, juices and a variety of hot and cold dishes and efforts to accommodate dietary needs are well-received. However, some guests mention the breakfast can occasionally fall short, describing it as basic or cold. Nonetheless, the inclusion of breakfast with the room rate and the presence of an onsite restaurant and bar add to the overall convenience.
Dining at The Avenue is generally well-regarded despite some disruptions due to renovations. When the restaurant is operational, guests frequently praise the quality of food and the excellent service. The convenience of having an onsite dining option is valued, though some diners note room for improvement in menu offerings and the dining atmosphere.
The rooms at The Avenue are described as clean, spacious and comfortable by many guests. Positive feedback highlights modern decor and necessary amenities, making them suitable for short stays. However, there is a recurring mention of the need for updates and maintenance with some rooms showing signs of wear and tear. Guests still find the accommodations to provide good value, especially appreciated for cleanliness and comfort.
Cleanliness at The Avenue garners generally positive remarks with many guests noting spotless and well-maintained rooms. Yet, there are occasional complaints about areas needing better upkeep, such as worn-out communal spaces and specific cleanliness issues in some rooms. The overall atmosphere, combined with the hotel’s location and clean facilities, contributes to a pleasant stay.
Exceptional customer service is a standout feature at The Avenue. The staff is frequently described as friendly, helpful and welcoming, ensuring a comfortable experience for guests. The front desk team and other staff members receive high praise for their efficiency and accommodating nature, often going above and beyond to meet guests' needs.
The hotel's Wi-Fi service has mixed reviews with many guests highlighting significant connectivity issues. While some experience fast and reliable internet, the general consensus points to a need for improvement in the Wi-Fi infrastructure.
The pool at The Avenue is a popular feature, particularly appreciated by families with children. It's described as clean, refreshing and well-maintained, enhancing the overall guest experience. Despite some concerns about accessibility and occasional maintenance issues, the pool remains a highlight for many visitors.
Families find The Avenue to be a suitable destination with its family-friendly amenities and accommodations. The pool and garden areas are particularly popular, offering ample opportunities for outdoor activities. Although there are minor drawbacks like creaky bunk beds and a lack of high chairs, the hotel is generally well-regarded for its value and facilities for a family stay.
Guests frequently emphasize the comfort of the beds at The Avenue, noting them as essential for a good night’s sleep. The majority of feedback is positive with mentions of spacious and cozy bedrooms. Some negative points include squeaky bunk beds and occasional maintenance issues, yet the general sentiment is one of comfort and satisfaction.
Overall, while some guests feel The Avenue does not fully meet the standards of a four-star establishment, most agree it offers excellent value for money. The hotel boasts a great location, clean and tidy rooms and highly appreciated service quality. Even with room for improvement in certain areas, it remains a recommended option for its convenience, comfort and value.
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The breakfast experience at The Avenue receives mixed feedback, although many guests find it to be convenient and great value. The selection includes cereals, juices and a variety of hot and cold dishes and efforts to accommodate dietary needs are well-received. However, some guests mention the breakfast can occasionally fall short, describing it as basic or cold. Nonetheless, the inclusion of breakfast with the room rate and the presence of an onsite restaurant and bar add to the overall convenience.
Dining at The Avenue is generally well-regarded despite some disruptions due to renovations. When the restaurant is operational, guests frequently praise the quality of food and the excellent service. The convenience of having an onsite dining option is valued, though some diners note room for improvement in menu offerings and the dining atmosphere.
The rooms at The Avenue are described as clean, spacious and comfortable by many guests. Positive feedback highlights modern decor and necessary amenities, making them suitable for short stays. However, there is a recurring mention of the need for updates and maintenance with some rooms showing signs of wear and tear. Guests still find the accommodations to provide good value, especially appreciated for cleanliness and comfort.
Cleanliness at The Avenue garners generally positive remarks with many guests noting spotless and well-maintained rooms. Yet, there are occasional complaints about areas needing better upkeep, such as worn-out communal spaces and specific cleanliness issues in some rooms. The overall atmosphere, combined with the hotel’s location and clean facilities, contributes to a pleasant stay.
Exceptional customer service is a standout feature at The Avenue. The staff is frequently described as friendly, helpful and welcoming, ensuring a comfortable experience for guests. The front desk team and other staff members receive high praise for their efficiency and accommodating nature, often going above and beyond to meet guests' needs.
The hotel's Wi-Fi service has mixed reviews with many guests highlighting significant connectivity issues. While some experience fast and reliable internet, the general consensus points to a need for improvement in the Wi-Fi infrastructure.
The pool at The Avenue is a popular feature, particularly appreciated by families with children. It's described as clean, refreshing and well-maintained, enhancing the overall guest experience. Despite some concerns about accessibility and occasional maintenance issues, the pool remains a highlight for many visitors.
Families find The Avenue to be a suitable destination with its family-friendly amenities and accommodations. The pool and garden areas are particularly popular, offering ample opportunities for outdoor activities. Although there are minor drawbacks like creaky bunk beds and a lack of high chairs, the hotel is generally well-regarded for its value and facilities for a family stay.
Guests frequently emphasize the comfort of the beds at The Avenue, noting them as essential for a good night’s sleep. The majority of feedback is positive with mentions of spacious and cozy bedrooms. Some negative points include squeaky bunk beds and occasional maintenance issues, yet the general sentiment is one of comfort and satisfaction.
Overall, while some guests feel The Avenue does not fully meet the standards of a four-star establishment, most agree it offers excellent value for money. The hotel boasts a great location, clean and tidy rooms and highly appreciated service quality. Even with room for improvement in certain areas, it remains a recommended option for its convenience, comfort and value.
Hotel with Swimming Pool
Located in Whanganui, The Avenue offers a swimming pool and is centrally located on the main street. It provides good value and comfortable accommodation, making it a popular choice for travelers.
Outdoor Pool
Accessible Hotel
The Avenue in Whanganui is identified as an accessible hotel, offering suitable accommodation for guests needing accessibility features.
4-Star Hotel
The hotel is centrally located in Whanganui and offers an outdoor pool and garden. It provides convenient access to Whanganui Museum and Watt Fountain.
Hotel with Outdoor Pool
This hotel features a sizable and inviting outdoor pool that guests often describe as clean, refreshing and lovely. The pool area, which includes access to a garden, provides a nice retreat on hot days.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
The Avenue boasts an exceptional location, frequently praised by guests for its close proximity to various essential amenities and attractions. This centrally located hotel offers easy access to supermarkets, cafes, restaurants and the main shopping areas. Visitors have commended the convenient and quiet setting, noting its placement off the main road reduces noise levels significantly. Its location on Whanganui’s main street makes it easy to find and perfect for exploring the city on foot. Proximity to SH3 and ample parking availability adds to the convenience for travelers. The hotel’s strategic position near the city center, combined with friendly and helpful staff, makes it a preferred choice for both short and extended stays. Guests consistently highlight the combination of a great location, cleanliness and value for money, making The Avenue an ideal lodging option in Whanganui.
The Avenue offers a breakfast experience that receives mixed feedback from guests. On the positive side, many appreciate the convenience and inclusion of breakfast with their room rate, describing it as great, good, yummy, delicious and fantastic value. Several guests highlight the range of options available, including cereals, juices and a variety of hot and cold dishes. The addition of the breakfast facility is considered a bonus, making it unnecessary to search for nearby dining options.
However, some reviews point out areas for improvement. Breakfast is occasionally described as basic, cold or even disappointing. Instances of mediocre food quality and items like instant coffee and old-school cornflakes are noted. Despite this, the staff is often praised for their helpfulness and efforts to accommodate dietary needs, such as gluten-free options.
While some guests find the breakfast a bit underwhelming or overpriced, others enjoy the buffet's selection and the overall value it provides. The presence of a restaurant and bar onsite further enhances the dining flexibility, making it a convenient choice for both breakfast and dinner. Overall, while there are areas for improvement, The Avenue’s breakfast service tends to satisfy most guests with its variety and convenience.
Guests' opinions on dinner at 'The Avenue' hotel reveal a mixed yet generally positive dining experience. Multiple reviews mention the restaurant's closure due to renovation or fire, which frustrated some guests as it was not always clearly communicated upfront. Despite these disruptions, many guests highlighted alternative dining options close by, finding the restaurant's closure only a minor inconvenience.
When operational, the on-site restaurant receives high praise for its food and service. Descriptions of the food range from divine and amazing to lovely and delicious with some noting the convenience of having a restaurant and bar on-site. Diners appreciated the well-executed dishes and friendly, professional staff with several reviews pointing out the excellent service they received during their meals.
Some guests remarked that prices for alcohol were a bonus and the bar and restaurant staff were particularly highlighted for their exceptional service. Although a few diners encountered issues like an outdated menu style, a cold dining room or early kitchen closure, the general sentiment towards the dining experience was quite positive.
Those who dined in the restaurant often mentioned the benefit of not needing to venture out for meals. The restaurant's capability to handle both dinner and breakfast was appreciated, enhancing the overall guest convenience. However, there were a few criticism regarding the food quality with comments suggesting an improvement in the menu and wine list.
In summary, despite past disruptions due to renovations and fire, 'The Avenue' hotel's dining experience is well-regarded for its convenient location, quality of food and excellent service, making it a noteworthy option for guests.
The Avenue offers a variety of rooms that have received mixed reviews from past guests. Many guests appreciated the clean and spacious accommodations, often describing the rooms as comfortable and functional. Positive feedback highlighted the rooms as being tidy, well-decorated, modern and equipped with necessary amenities, including cooking facilities in some units. Several guests found the rooms to be beautifully refurbished, warm on cold evenings, quiet and suitable in size for families or groups.
However, a recurring theme in the reviews was the need for updates and maintenance. Some rooms had issues such as dated decor, musty odors, poor lighting and problems with heating or air conditioning. Specific complaints included paint peeling from doors, malfunctioning appliances like fridges and occasional unwelcome pests. Despite these issues, the overall sentiment was that the accommodations are good for a short stay, particularly noting the convenient location near restaurants and supermarkets.
While some rooms did not match the photos on booking platforms and certain facilities could be improved, many guests still found The Avenue to be a good value for money, appreciating the cleanliness and comfort provided.
Guests at "The Avenue" frequently highlight the comfort of the beds as a standout feature of their stay. Reviewers consistently describe the beds as comfortable, extremely comfortable or super comfortable, noting that they were essential for a good night's sleep. Many also appreciated the spacious bedrooms and the general good quality of bedding. The pillows also received favorable mentions for their comfort.
Some guests found the beds to be particularly large and warm, adding to the overall cozy experience. While the majority of feedback around the beds was positive, a few guests found beds to be too soft or a bit hard, displaying personal preferences in mattress firmness. Some negative points included squeaky bunk beds and occasional reports of beds being old or requiring maintenance. Despite these occasional issues, the prevailing sentiment is that "The Avenue" offers a comfortable sleeping experience for its guests.
The Avenue offers a mixed experience in terms of cleanliness with many guests praising the hotel for its high standards. Highlights include clean, comfortable and modern rooms that are maintained to an excellent standard. Numerous reviewers noted the immaculate condition of their accommodations, describing them as spotless, spacious and well-appointed. The facilities, including bathrooms and kitchens, received positive feedback for their upkeep with guests appreciating the clean white sheets and tidiness.
However, some areas showed a need for improvement. Several comments mentioned issues such as dirty or grubby carpets and a general tiredness to some rooms. Others pointed out specific problems such as black mold on sliding doors, dirty bathrooms and occasional ant or cockroach sightings. There were also mentions of worn-out communal areas and maintenance issues like leaking shower heads, threadbare towels and peeling bathroom ceiling paint.
On a positive note, the hotel's location near supermarkets and takeaway places, combined with its welcoming atmosphere and clean facilities, contributes to an overall pleasant stay for many guests. Yet, the inconsistent cleanliness and occasional maintenance lapses suggest that while The Avenue can provide a comfortable and clean stay, there are areas that could benefit from more attentive upkeep.
The Avenue hotel stands out for its exceptional customer service, as consistently highlighted by guests in numerous reviews. Staff members are frequently described as friendly, helpful and welcoming, ensuring that visitors feel at ease from the moment they arrive. The front desk team, in particular, receives high praise for their superb service and efficient check-in process, which is often described as a breeze. Guests appreciate the accommodating nature of the staff, who go above and beyond to provide for any requests, such as providing plates, cutlery, fans and even organizing free room upgrades and complimentary breakfasts.
Reviewers also commend the thoughtful and polite demeanor of the staff, pointing out their readiness to assist with a smile, making any issues almost negligible. The receptionists, specifically, are highlighted as being particularly amazing with multiple mentions of their friendliness and helpfulness. From the excellent service to the superb organization, the team at The Avenue ensures a pleasant and comfortable stay for all guests.
Overall, The Avenue boasts a team that excels in making guests feel welcomed and valued, contributing significantly to the positive overall experience at this hotel.
Guests at The Avenue have expressed a range of opinions about the hotel's Wi-Fi service. While some reviews mentioned positive experiences with fast and reliable Wi-Fi, many others highlighted significant issues. Common complaints included weak and inconsistent connections with the Wi-Fi often being described as slow and prone to frequent disconnections. Several guests noted that the internet speeds were insufficient for activities like watching movies or using smart apps. Additionally, some guests mentioned the confusing process of needing to turn on the TV to access Wi-Fi information, further detracting from their experience. Overall, while there are occasional mentions of good Wi-Fi service, the general consensus points towards a need for significant improvements in the hotel's internet connectivity.
The Avenue hotel boasts a generally well-received pool experience, characterized by a sizable and inviting outdoor pool that guests often describe as clean, refreshing and lovely. The pool area, which includes access to a garden, provides a nice retreat on hot days and contributes significantly to guests' enjoyment of their stay. The presence of a kitchenette and comfortable beds complement the positive experience. Families particularly appreciate the large and cool pool, where children can play and adults can relax. The pool's size and cleanliness are often highlighted, making it a central feature of the hotel’s amenities.
However, there are a few notable concerns. Some guests have mentioned instances where the pool was not available, locked or required reporting to the reception for access, which detracted from the convenience. Additionally, there have been remarks about maintenance issues, such as a cloudy or murky appearance of the pool water and occasional freezing temperatures, prompting a need for better monitoring and upkeep. Despite these issues, the overwhelming sentiment is that the pool is a valuable and enjoyable aspect of staying at The Avenue.
'The Avenue' emerges as a well-regarded destination for families, particularly those with young children. It's highlighted for its family-oriented amenities, making it a lively spot where kids can have a great time. The pool stands out as a popular feature among the young guests, frequently mentioned for being a hit with the children who loved spending time there.
The hotel offers family rooms that are conveniently situated next to the pool, an advantageous setup ideal for summertime fun. These rooms are described as the perfect size for a family of four, ensuring adequate space and comfort. Additionally, the presence of garden areas and a BBQ space adds to the appeal, providing families with ample opportunities for outdoor enjoyment and activities.
However, there are a few notes of caution. Some families reported issues with the bunk beds creaking and the absence of high chairs, which can be an inconvenience for those with very young children. There were also mentions of a lack of a bath, which could be a consideration for families with smaller kids.
Overall, 'The Avenue' receives praise for its accommodating and family-friendly environment, offering good facilities at a reasonable price point. Despite some minor drawbacks, it remains a favored option for families looking to enjoy a pleasant and activity-filled stay.
The Avenue Hotel boasts a great location, making it convenient for various activities, especially for business purposes. Guests frequently mentioned that the rooms are very tidy, clean and nicely prepared, contributing to the overall positive experience. The hotel provides a lot of air-conditioning, ensuring comfort during the stay. Despite some guests feeling the hotel falls short of being a true four-star establishment, most agreed that it offers excellent value for money with its four-star rating.
The service quality is highly appreciated, described as always polite and responsive to guests' needs. The hotel maintains excellent standards in room upkeep and preparation, offering a comfortable environment. Its rooms, although some suggest they could be upgraded, are generally deemed very comfortable and of excellent quality. Guests highlighted the hotel as great value with many recommending it for its combination of good service and facilities at a reasonable price.
In summary, The Avenue Hotel offers great service and value, maintaining a comfortable and tidy atmosphere that meets most guests' expectations. All the necessary facilities are provided, making it a recommendable choice for business travelers and others looking for a convenient stay.
The Avenue provides a convenient stopover for business travelers, offering amenities that cater to their needs. Guests frequently mention the friendly and pleasant staff, making check-in an efficient and enjoyable experience. While some note that it may not quite meet the standards of a 4-star hotel, the overall consensus is that it provides a comfortable environment for work-related stays. Upgrades are occasionally offered, enhancing the overall experience. Despite some minor critiques, the staff's professionalism and helpfulness make it a reliable option for those traveling for business purposes.
The Avenue offers an impressive outdoor pool that guests find both refreshing and lovely. It's a perfect respite on hot days, providing a cool and enjoyable swimming experience. Families particularly appreciate the pool with kids loving the time spent there. The pool area is complemented by a garden, enhancing the overall ambiance and offering delightful, open views. The proximity of rooms to the pool and garden area is frequently noted as an advantage. Overall, the outdoor pool at The Avenue consistently receives high praise for being a great and amazing feature of the hotel.
Located in a peaceful and secluded setting, The Avenue offers a romantic four-star luxury experience perfect for couples seeking a honeymoon destination or a relaxing getaway. The hotel's quiet atmosphere provides an ideal backdrop for those looking for a luxuriously romantic vibe. Guests consistently find the locale to be a fascinating and lovely place, making it a superb option for neighborhood escapes with a touch of intimacy and elegance. The service enhances the overall experience, contributing to a happy and memorable romantic stay.
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Location
Breakfast
However, some reviews point out areas for improvement. Breakfast is occasionally described as basic, cold or even disappointing. Instances of mediocre food quality and items like instant coffee and old-school cornflakes are noted. Despite this, the staff is often praised for their helpfulness and efforts to accommodate dietary needs, such as gluten-free options.
While some guests find the breakfast a bit underwhelming or overpriced, others enjoy the buffet's selection and the overall value it provides. The presence of a restaurant and bar onsite further enhances the dining flexibility, making it a convenient choice for both breakfast and dinner. Overall, while there are areas for improvement, The Avenue’s breakfast service tends to satisfy most guests with its variety and convenience.
Dinner
When operational, the on-site restaurant receives high praise for its food and service. Descriptions of the food range from divine and amazing to lovely and delicious with some noting the convenience of having a restaurant and bar on-site. Diners appreciated the well-executed dishes and friendly, professional staff with several reviews pointing out the excellent service they received during their meals.
Some guests remarked that prices for alcohol were a bonus and the bar and restaurant staff were particularly highlighted for their exceptional service. Although a few diners encountered issues like an outdated menu style, a cold dining room or early kitchen closure, the general sentiment towards the dining experience was quite positive.
Those who dined in the restaurant often mentioned the benefit of not needing to venture out for meals. The restaurant's capability to handle both dinner and breakfast was appreciated, enhancing the overall guest convenience. However, there were a few criticism regarding the food quality with comments suggesting an improvement in the menu and wine list.
In summary, despite past disruptions due to renovations and fire, 'The Avenue' hotel's dining experience is well-regarded for its convenient location, quality of food and excellent service, making it a noteworthy option for guests.
Rooms
However, a recurring theme in the reviews was the need for updates and maintenance. Some rooms had issues such as dated decor, musty odors, poor lighting and problems with heating or air conditioning. Specific complaints included paint peeling from doors, malfunctioning appliances like fridges and occasional unwelcome pests. Despite these issues, the overall sentiment was that the accommodations are good for a short stay, particularly noting the convenient location near restaurants and supermarkets.
While some rooms did not match the photos on booking platforms and certain facilities could be improved, many guests still found The Avenue to be a good value for money, appreciating the cleanliness and comfort provided.
Beds
Some guests found the beds to be particularly large and warm, adding to the overall cozy experience. While the majority of feedback around the beds was positive, a few guests found beds to be too soft or a bit hard, displaying personal preferences in mattress firmness. Some negative points included squeaky bunk beds and occasional reports of beds being old or requiring maintenance. Despite these occasional issues, the prevailing sentiment is that "The Avenue" offers a comfortable sleeping experience for its guests.
Cleanliness
However, some areas showed a need for improvement. Several comments mentioned issues such as dirty or grubby carpets and a general tiredness to some rooms. Others pointed out specific problems such as black mold on sliding doors, dirty bathrooms and occasional ant or cockroach sightings. There were also mentions of worn-out communal areas and maintenance issues like leaking shower heads, threadbare towels and peeling bathroom ceiling paint.
On a positive note, the hotel's location near supermarkets and takeaway places, combined with its welcoming atmosphere and clean facilities, contributes to an overall pleasant stay for many guests. Yet, the inconsistent cleanliness and occasional maintenance lapses suggest that while The Avenue can provide a comfortable and clean stay, there are areas that could benefit from more attentive upkeep.
Staff
Reviewers also commend the thoughtful and polite demeanor of the staff, pointing out their readiness to assist with a smile, making any issues almost negligible. The receptionists, specifically, are highlighted as being particularly amazing with multiple mentions of their friendliness and helpfulness. From the excellent service to the superb organization, the team at The Avenue ensures a pleasant and comfortable stay for all guests.
Overall, The Avenue boasts a team that excels in making guests feel welcomed and valued, contributing significantly to the positive overall experience at this hotel.
Wi-Fi
Pool
However, there are a few notable concerns. Some guests have mentioned instances where the pool was not available, locked or required reporting to the reception for access, which detracted from the convenience. Additionally, there have been remarks about maintenance issues, such as a cloudy or murky appearance of the pool water and occasional freezing temperatures, prompting a need for better monitoring and upkeep. Despite these issues, the overwhelming sentiment is that the pool is a valuable and enjoyable aspect of staying at The Avenue.
Family
The hotel offers family rooms that are conveniently situated next to the pool, an advantageous setup ideal for summertime fun. These rooms are described as the perfect size for a family of four, ensuring adequate space and comfort. Additionally, the presence of garden areas and a BBQ space adds to the appeal, providing families with ample opportunities for outdoor enjoyment and activities.
However, there are a few notes of caution. Some families reported issues with the bunk beds creaking and the absence of high chairs, which can be an inconvenience for those with very young children. There were also mentions of a lack of a bath, which could be a consideration for families with smaller kids.
Overall, 'The Avenue' receives praise for its accommodating and family-friendly environment, offering good facilities at a reasonable price point. Despite some minor drawbacks, it remains a favored option for families looking to enjoy a pleasant and activity-filled stay.
4 Star
The service quality is highly appreciated, described as always polite and responsive to guests' needs. The hotel maintains excellent standards in room upkeep and preparation, offering a comfortable environment. Its rooms, although some suggest they could be upgraded, are generally deemed very comfortable and of excellent quality. Guests highlighted the hotel as great value with many recommending it for its combination of good service and facilities at a reasonable price.
In summary, The Avenue Hotel offers great service and value, maintaining a comfortable and tidy atmosphere that meets most guests' expectations. All the necessary facilities are provided, making it a recommendable choice for business travelers and others looking for a convenient stay.
Business
Outdoor Pool
Romantic
Yes, The Avenue has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Avenue.
No, The Avenue doesn't allow dogs.
No, parking facilities aren't available at The Avenue.
No, The Avenue doesn't have a gym.
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