Embassy Suites by Hilton Boston Waltham

Waltham 42.39599300, -71.26601500 , 550 Winter Street (Show on Map)
7.6
Good


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Summary of reviewsEmbassy Suites by Hilton Boston Waltham is a highly regarded accommodation option for travelers to the Boston area, drawing praise for its strategic location, excellent amenities, and welcoming environment. Situated conveniently near major highways, this hotel offers easy access to downtown Boston while avoiding the city's traffic challenges. Guests appreciate being close to attractions, educational institutions, and essential services like grocery stores and restaurants, making it an ideal base for both leisure and business stays. The hotel offers a quiet and safe atmosphere, complemented by friendly and pleasant staff.

A standout feature of the hotel is its complimentary breakfast, frequently described as delicious and abundant, with a variety of options catering to diverse tastes. The omelet station receives particular acclaim, enhancing the breakfast experience for guests. The dining area is noted for its cleanliness and spaciousness, contributing to a positive start to the day.

The hotel's rooms receive high marks for their spaciousness, cleanliness, and comfort. Guests enjoy the well-designed layouts, including separate sitting and sleeping areas, particularly appreciated by families. Modern furnishings and amenities such as a fridge and microwave add convenience to the stay, ensuring a comfortable environment. Despite some mentions of the need for updates, the overall room experience is positive.

Cleanliness is consistently praised, with both public areas and rooms recognized for their neat and spotless condition. Positive testimonials emphasize the hotel's inviting atmosphere, and guests commend the staff for their courteousness and prompt service, which enhances the overall experience.

The staff plays a crucial role in delivering an exceptional guest experience, noted for their friendliness, professionalism, and willingness to assist. Interactions with specific staff members like Hilary at the front desk are highlighted for their outstanding customer service.

While the hotel's Wi-Fi service receives mixed reviews due to occasional fees and reliability issues, the overall ambiance remains charming and pleasant. For those requiring constant internet access, checking the current Wi-Fi arrangements before booking is advised.

The indoor pool is a popular amenity, appreciated for its cleanliness and suitability for families. However, some guests have noted issues with pool availability and temperature, impacting their experience. Parking is recognized for its convenience, though the additional fees are a common point of contention among visitors.

Embassy Suites by Hilton Boston Waltham is particularly recommended for families due to its spacious suites and family-friendly amenities like the indoor pool and diverse breakfast options. The hotel provides comfortable beds that contribute to restful stays, although occasional complaints about sofa beds indicate areas for improvement.

Overall, Embassy Suites by Hilton Boston Waltham offers a welcoming, comfortable, and well-located stay, making it a favored choice for guests exploring the Boston area or attending to business in nearby locales.
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Categories
Family Friendly Hotel
This hotel provides spacious suites, ideal for families needing extra room to relax. As an Embassy Suites, it offers complimentary cooked-to-order breakfast and evening receptions, which can significantly reduce dining costs for families. The indoor pool is also a plus for family fun.

Dog Friendly Hotel
This hotel is pet-friendly and offers spacious suites, which can be beneficial for guests traveling with pets. The hotel is well-regarded by many travelers.

Business Hotel
This hotel provides suite accommodations and business facilities. The Embassy Suites is designed to accommodate business travelers with meeting spaces.

Accessible Hotel
This hotel offers guaranteed accessibility features including roll-in showers, shower grab bars, accessible parking, and accessible public washrooms.

Hotel with Gym
This hotel features a good gym and fitness area for guests, allowing for a complete workout. The hotel also offers a pool and is near many attractions. It is a good choice for travellers.

3-Star Hotel
Embassy Suites hotels offer spacious suites with separate living areas and complimentary breakfast. The Waltham location provides convenient access to Boston and the surrounding areas.

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Pool Lap Lanes  


Hotel with Parking

Hotel with Pool Lap Lanes

Hotel with Heated Pool

Room Types
Two-Room King Suite - Non-Smoking This one-bedroom suite features a refrigerator and a microwave. It has a separate living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

Suite with Two Double Beds - Non-Smoking This one-bedroom suite features a refrigerator and a microwave. It has a separate living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

Deluxe Double Suite - Non-Smoking This one-bedroom suite features a refrigerator and a microwave. It has a separate living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

Deluxe King Suite - Non-Smoking This one-bedroom suite features a refrigerator and a microwave. It has a living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

Superior King Suite - Non-Smoking This one-bedroom suite features a refrigerator and a microwave. It has a separate living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

Superior Double Suite - Non-Smoking This room features a spacious living room and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities). It also has a microwave and refrigerator.

One-Bedroom Suite - Mobility Access/Bath Tub This one-bedroom Mobility Accessible suite features a refrigerator, microwave, and an accessible tub. It has a separate living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

King Room - Mobility Access/Non-Smoking This one-bedroom Mobility Accessible suite features a refrigerator and a microwave. It has a separate living area with a sofa bed, and a 40-inch Smart TV with Hilton Connect (Netflix or Showtime capabilities).

Governors King Suite - Non-Smoking This 1,200 sq. ft. two-room suite features a separate living room with a sofa bed, a king bedroom and two 40-inch Smart TVs with Hilton Connect (Netflix or Showtime capabilities). Includes a wet bar area, a refrigerator and microwave.

Deluxe Double Suite - Hearing Accessible/Non-Smoking This suite has air conditioning, a seating area and a flat-screen TV.

One-Bedroom Suite with Two Double Beds and Roll-in Shower - Mobility Access/Non-Smoking This suite features air conditioning, a seating area and a flat-screen TV.

Deluxe King Suite - Hearing Accessible/Non-Smoking This suite features air conditioning, a seating area and a flat-screen TV.

Guest Reviews
7.6
Good
Location
Embassy Suites by Hilton Boston Waltham is frequently praised for its excellent location, making it a prime choice for travelers heading to the Boston area. Its position offers convenient access to major highways, enabling guests to enjoy a short drive into downtown Boston while avoiding the city's notorious traffic. This strategic locale places visitors within reach of various attractions between Boston and Salem and near educational institutions like Bentley University.

The hotel's proximity to grocery stores, restaurants, and gas stations adds to its convenience. For those visiting family or conducting business in the area, the hotel serves as a suitable base, being close to places like Foxborough and other popular destinations. Additionally, the ease of access to public transport broadens exploration options for guests.

Despite being close to bustling areas, the hotel manages to maintain a quiet and safe environment that is appreciated by its visitors. The location, combined with clean and spacious rooms, makes it an attractive accommodation choice for those visiting for leisure or work. Guests also commend the friendly and pleasant staff, further enhancing the overall experience at this conveniently situated hotel.

Breakfast
Embassy Suites by Hilton Boston Waltham earns applause for its complimentary breakfast, consistently praised for its wide variety and well-prepared dishes. Guests highlight the omelet station as a standout feature, where custom-made omelets add a personal touch to the morning meal. The breakfast is frequently described as delicious, with many guests categorizing it as excellent or more than excellent. There are nods to the freshness and abundance of options, which cater to varied tastes. Though a few mention the breakfast being repetitive or that hot selections were not always to their liking, the general consensus remains highly positive. The cleanliness and spaciousness of the breakfast area, alongside the friendly and attentive staff, contribute to the pleasant start to the day. Despite some minor timing concerns, the breakfast experience is generally seen as exceeding standard expectations for a hotel amenity.

Rooms
Embassy Suites by Hilton Boston Waltham impresses with its spacious and clean rooms, offering guests a comfortable and quiet environment. Numerous reviews highlight the room's generous size, with several guests noting the well-designed layout that includes separate sitting and sleeping areas. This is particularly appreciated by families, who find the room setup ideal. The suite arrangements are described as functional, providing amenities like a fridge, microwave, and separate living spaces. Cleanliness is consistently mentioned, with many guests praising how tidy the rooms were upon arrival and throughout their stay.

Comfort is another standout feature, with many guests noting the comfortable beds and cozy atmosphere of the suites. The hotel seems to provide everything necessary for a convenient stay, with some reviews expressing satisfaction with the modern furnishings and overall room aesthetics. Despite some mentions of the hotel needing updates, the overall guest experience seems positive, highlighting spaciousness, cleanliness, and comfort as key attributes of the accommodations.

Beds
Embassy Suites by Hilton Boston Waltham offers a range of beds that garner mostly positive feedback from guests. Many reviewers highlight the comfort of the beds, often describing them as very comfy or extremely comfortable, consisting of an ideal setting for a restful sleep. Cleanliness is frequently mentioned, with bed sheets noted for their pristine condition. The spaciousness of rooms is also a point of appreciation, enhancing the overall stay.

Some rooms feature a comfortable King size bed, highly suitable for a multi-day visit. Despite the overall positive remarks, there are occasional mentions of discomfort, with some mattresses being described as worn or lumpy, and pillows ranging from rock hard to absent altogether. Sofa beds and pull-out couches, however, seem to fall short with reports of them being old, squeaky, or presenting a stale smell, indicating a need for improvement.

Nonetheless, the main beds maintain a reputation for comfort, making them a significant highlight for those looking to relax after a day's adventure or business engagements in Boston.

Cleanliness
Embassy Suites by Hilton Boston Waltham generally impresses guests with its cleanliness and well-maintained environment. Many reviews have highlighted that the hotel is clean, with some describing it as beautiful, inviting, and featuring an upscale yet approachable atmosphere. The spaciousness and comfort of the rooms are noted as positive aspects, often being described as clean and neat, with some rooms reported to be “SUPER clean.” The property as a whole is consistently recognized for its cleanliness, with numerous guests appreciating the tidy and spotless state of the hotel.

While the hotel receives commendation for the cleanliness of public areas, some reviews indicate varying experiences regarding room cleanliness, ranging from clean and comfortable to instances of inadequate cleaning. Despite these mixed reviews on room tidiness, the staff generally earns praise for their courteousness, helpfulness, and prompt attention to maintenance requests, adding to the overall positive experience at the hotel.

The clean and quiet atmosphere, along with well-maintained facilities, positions Embassy Suites by Hilton Boston Waltham as a favorable option for travelers seeking comfort and a welcoming environment.

Staff
Embassy Suites by Hilton Boston Waltham earns high praise for its commendable staff, often highlighted for their friendliness and willingness to engage with guests. Visitors frequently note the staff’s helpfulness and courteous demeanor, particularly appreciating their ability to converse and interact warmly. Specific mentions of individuals, such as Hilary at the front desk, showcase exceptional professionalism and customer service. The dining experience at the hotel is complemented by efficient and attentive service, particularly in breakfast areas, which guests describe as amazing.

Despite some minor instances where staff could have been more proactive, the prevailing sentiment is overwhelmingly positive. Guests appreciate the clear directions provided by staff, as well as their general openness and cooperation. The staff's professionalism, combined with their attentive service and ability to accommodate special room requests, enhances the overall experience for guests. On the whole, the hotel staff is noted for contributing significantly to a pleasant and welcoming stay, making it a preferred choice for returning visitors.

Wi-Fi
Embassy Suites by Hilton Boston Waltham provides a pleasant experience with its welcoming staff and clean, attractive interiors. Guests appreciate the satisfying service offered, especially when enjoying meals from the bar. However, some reviews highlight challenges with the hotel's Wi-Fi service, noting that it may require an additional fee, and it has occasionally been unreliable. Despite these occasional hiccups with internet connectivity and the noise from air conditioning units, the overall ambiance of the hotel remains clean and charming, supported by a friendly team. For travelers requiring constant and hassle-free internet access, it's advisable to verify the current Wi-Fi arrangements before booking.

Pool
Embassy Suites by Hilton Boston Waltham offers an indoor pool that guests generally describe as beautiful, big, and clean. It's especially appreciated by families, as the warm and shallow water ensures a good experience for children. Many guests have highlighted that the kids loved and enjoyed the pool, making it a nice amenity for those traveling with little ones. Despite these positive aspects, some visitors have experienced issues, such as the pool being closed or undergoing repairs without prior notification. There have also been complaints about the pool being cold, even when advertised as heated, and occasional maintenance issues impacting its availability. Nonetheless, the indoor pool remains a popular feature of the hotel for those who can make use of it.

Parking
Visitors to the Embassy Suites by Hilton Boston Waltham have mixed feelings about the hotel’s parking situation. On the positive side, guests consistently note that parking is convenient, allowing for easy access to their vehicles. However, the additional cost associated with parking is a common point of contention. Many customers express frustration with the parking fees, which are often described as pricey or excessive, especially when charged $15 per day or more. Some reviews mention past experiences where parking was complimentary, further fueling dissatisfaction with the current system. Despite these concerns, there are a few instances where the hotel has waived the parking fee, providing some relief to select guests. Overall, while the parking is convenient, the added cost remains a contentious issue for many.

Family
The Embassy Suites by Hilton Boston Waltham emerges as an ideal choice for families traveling with children, offering a comfortable and accommodating environment. The spacious suite rooms, complete with living areas and kitchenettes, prove to be excellent for families, providing the convenience and flexibility needed when traveling with kids. Families particularly enjoy the morning breakfast, which offers a variety of options to satisfy everyone, including made-to-order omelets. The hotel's indoor swimming pool is highlighted as a fantastic feature for children, making it a hit for those seeking leisure activities within the hotel premises. Despite a few mentions of noise due to events such as soccer tournaments, the overall experience tends to be positive, with the room layout and amenities contributing to a pleasant and relaxing stay. The hotel serves as a perfect base for family vacations, whether visiting nearby attractions or just enjoying the hotel's offerings.


Yes, Embassy Suites by Hilton Boston Waltham has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes.

No, a spa isn't available at Embassy Suites by Hilton Boston Waltham.

Yes, Embassy Suites by Hilton Boston Waltham welcomes dogs.

Yes, parking facilities are available at Embassy Suites by Hilton Boston Waltham.

Yes, Embassy Suites by Hilton Boston Waltham has a gym.

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