Best Western Hotel am Walserberg

Wals 47.76816900, 12.94875000 , Zollstraße 4 (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Hotel am Walserberg garners positive reviews across several categories, making it a favored choice among travelers, especially those on road trips.

Strategically located just across the Austrian-German border and next to a highway rest stop, the hotel ensures easy access for travelers heading to destinations like Croatia or Italy. Despite proximity to the highway, the soundproof rooms provide a quiet and restful stay. The surrounding area is well-equipped with amenities such as a gas station, restaurants and shops, adding to the convenience for travelers looking for a quick and accessible overnight stop.

Guests frequently commend the breakfast buffet for its variety and quality. With abundant options, including freshly prepared egg dishes and house coffee, it caters well to dietary restrictions like gluten intolerance. The attentive and friendly breakfast staff further enhance the positive dining experience. Similarly, the in-house restaurant receives high praise for its delicious and satisfying meals, including vegan options and the well-loved schnitzel. The good food quality and ample portion sizes are notable, although some guests find the pricing to be on the higher side.

Accommodation at the hotel is characterized by large, spacious and modern rooms that are clean and well-equipped. The soundproofing ensures a peaceful stay despite the hotel’s busy location. However, some guests mention difficulty adjusting room temperatures and occasional issues with bed comfort.

Cleanliness is a strong suit of the hotel with most guests appreciating the hygienic and well-maintained rooms. While there are occasional discrepancies in cleanliness, the overall feedback suggests a high standard of upkeep.

The staff at Best Western Hotel am Walserberg are frequently praised for their friendliness and helpfulness across various service points, including the reception and breakfast team. Although there are rare instances of less favorable interactions and language barriers, the general sentiment is positive.

While the WiFi service has mixed reviews with some guests encountering connectivity issues in certain rooms, it generally meets essential needs. Parking is ample, safe and free, though it can get busy as it is shared with nearby establishments. Some concerns about the lack of private or protected parking and the absence of specific facilities for e-bikes are noted.

The beds receive mixed feedback; many guests find them comfortable and of good quality, while some mention issues with mattress conditions and auxiliary bed comfort.

The hotel's accessibility, particularly for road travelers and wheelchair users, is commended, though public transport options are limited. The pet-friendly approach, allowing both dogs and cats with additional fees, makes it a welcoming option for travelers with pets.

Overall, the Best Western Hotel am Walserberg is positively reviewed for its convenient location, clean and spacious rooms, excellent breakfast and dining options and friendly staff, making it a practical and comfortable choice for travelers.
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Room Types
Comfort Twin Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

Standard Twin Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Standard Family Twin Room This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 3 beds.

Comfort Family Twin Room This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 3 beds.

Junior Twin Suite with Sofa Bed This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views.

Standard Single Room This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.

Comfort Twin Room - Upper Floor The double room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Comfort Twin Room - Upper Floor - Quiet Room The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Located conveniently along the highway and just across the Austrian-German border, the Best Western Hotel am Walserberg offers a prime location for travelers in transit. Its placement directly at a highway rest stop ensures easy access for those commuting to destinations like Croatia or Italy, making it ideal for both business travelers and holiday-goers. The hotel is merely five minutes from the airport, offering added convenience for those catching flights.

Despite its proximity to the highway, the hotel provides clean and quiet rooms—thanks to effective soundproofing—ensuring a restful night's sleep for guests. The surrounding area offers a range of amenities, including a gas station, restaurants, a McDonald's, a souvenir shop and a kiosk, catering to various needs without straying far from the route.

Travelers appreciate the excellent transportation connections and the ease of stopping overnight. Although it's somewhat distant from the center of Salzburg, the hotel’s strategic location next to the highway exit and border makes it an optimal choice for a quick stop-and-go. Overall, the Best Western Hotel am Walserberg stands out as a practical and convenient accommodation option for those traveling through the region.

Breakfast
Guests at the Best Western Hotel am Walserberg frequently commend the breakfast offerings, emphasizing the variety and quality of the buffet. The breakfast buffet receives high praise for being delicious, varied and well-suited for individuals with dietary restrictions like gluten intolerance. Many reviews highlight the warm and freshly prepared egg dishes, as well as the highly recommended house coffee. The breakfast selections are described as extensive, abundant and inviting with guests appreciating the range of options available.

Most guests find the breakfast to be very good, delicious and plentiful. Many highlight the friendly and attentive service provided by the breakfast staff. However, a few reviews mention that the breakfast could be improved, identifying it as somewhat standard or lacking in certain aspects. Some guests also noted the breakfast can be expensive for the range of options provided. Despite this, the general consensus is overwhelmingly positive with several guests describing their breakfast experience as amazing or fantastic.

Dinner
Guests at Best Western Hotel am Walserberg have generally praised the hotel's restaurant for its delicious and plentiful food with several mentions of large and satisfying portion sizes. Visitors particularly enjoyed the super delicious schnitzel and appreciated the availability of daily specials in addition to the regular menu. The restaurant has been described as offering great cuisine with some guests noting specific dishes like tasty vegan options and freshly ordered egg dishes.

Many reviewers found the dinner to be both affordable and highly recommendable, highlighting the good food quality and great service received. There were also comments pointing out that the food was perfect and highly recommended, emphasizing the overall satisfaction with the dining experience.

However, some guests mentioned that the restaurant can be expensive and noted occasional issues, such as the spinach being too oily or the menu being somewhat limited. Despite these minor drawbacks, the overall impression remains positive with the restaurant providing delicious meals and a satisfying dining experience. The availability of amenities like a rooftop whirlpool further enhanced the stay for some guests, contributing to an enjoyable visit.

Rooms
Best Western Hotel am Walserberg offers an array of accommodations that are praised for their large and spacious rooms, which prove to be comfortable and well-furnished. Guests consistently note the cleanliness and coziness of the rooms, highlighting the soundproof windows that ensure a quiet stay, despite some rooms being located next to the highway. The hotel rooms are not only functional but equipped with modern renovations, making them suitable for families and business travelers alike.

Many reviews emphasize the luxurious feel of the rooms with some furnishings described as elegant and the overall ambiance as modern and pleasant. Bathrooms match the spaciousness of the rooms, often receiving compliments for their cleanliness and size. Additionally, rooms are highly functional, boasting amenities suitable for groups of up to four people.

However, there are a few common concerns among guests. Several mention difficulties with room temperatures, specifically noting that rooms can become uncomfortably warm as temperature adjustments are not possible. While the hotel boasts comfortable mattresses, a few guests found the bed arrangements less than ideal, such as sofa beds not being up to standard.

Despite these minor drawbacks, the room experience at Best Western Hotel am Walserberg is largely positive with visitors appreciating the value, comfort and cleanliness of the accommodations. The spacious rooms and well-thought-out amenities contribute to a generally pleasant stay.

Beds
Visitors to the Best Western Hotel am Walserberg have shared varied opinions on the quality of the beds. Many guests have praised the beds for being comfortable and of good quality with recent mattresses that ensure no back pain and comfortable sleeping experiences. Several noted the beds to be especially good and a "hit," while others appreciated the very good quality bedding, pillows and mattresses. Comfortable and large beds were also highlighted as positive aspects.

However, the reviews also included some less favorable experiences. A recurring issue mentioned by guests was the state of the mattresses with some describing them as worn out or sagging and others finding them too soft or too hard. Some specific comments noted that the extra beds provided were hard and a few guests struggled with transferring from the bed to a wheelchair. Additionally, smaller single beds and separate mattresses were mentioned, which might not be ideal for all travelers.

In summary, while many guests found the beds at Best Western Hotel am Walserberg to be comfortable and of high quality, there were occasional concerns about mattress conditions and bed sizes. The varied feedback suggests that while the main beds generally receive positive reviews, some of the extra or auxiliary bedding options might require improvement.

Cleanliness
Visitors to the Best Western Hotel am Walserberg have frequently praised the establishment's cleanliness. Most guests found their rooms to be pristine with many noting that the accommodations were both minimalistic and cozy. Reviews consistently highlight the overall cleanliness throughout the hotel, including well-maintained and neat rooms. Many guests were impressed by how clean and hygienic their spaces were, using phrases like "very clean," "well-cleaned," and "clean and spacious."

Some, however, did report instances where the cleanliness did not meet expectations, citing specific issues with room cleanliness, such as dusty corners and unclean carpets. Despite these occasional remarks, the majority of feedback underscores a high standard of cleanliness and tidy living conditions, contributing positively to the overall guest experience.

Staff
At the Best Western Hotel am Walserberg, the majority of guests consistently praise the staff for their friendliness and helpfulness. Reviews highlight that the receptionists, breakfast team and general service staff provide a warm and welcoming atmosphere, managing to be both professional and accommodating even during busy check-in times. Many guests appreciated the pleasant and efficient check-in and check-out processes. The night porter and the breakfast staff received particular commendation for their attentive service. Although there were a few instances of unhelpful or grumpy behavior and occasional language barriers at the reception, the overarching sentiment remains positive. The team at the Best Western Hotel am Walserberg is noted for their commitment to offering a friendly and hospitable experience.

Wi-Fi
The WiFi at Best Western Hotel am Walserberg receives mixed feedback from guests. Many commend its suitability for general needs, mentioning that the connection is excellent and works well in many instances. However, some guests encountered issues, noting that the WiFi can be unstable and problematic in certain rooms. While the WLAN is generally praised, specific rooms, such as room 106, were highlighted for having poor or no connectivity. Despite a few critical remarks, there is a consensus that the hotel’s internet service meets essential requirements but may need improvements in reliability and coverage.

Parking
The Best Western Hotel am Walserberg offers a robust and convenient parking experience for its guests. The hotel features a huge, ample and safe parking lot, which is free of charge and readily accessible directly in front of the entrance. Guests can always find plenty of parking spaces available, ensuring that parking is never an issue. However, it's important to note that the parking area is not reserved exclusively for hotel guests, which means that it might get quite busy, especially given its shared use with a nearby McDonald's and gas station. Despite this, the parking facilities are generally considered surprisingly good. Certain reviewers have expressed concerns about the safety of parking in the shared lot and there is currently no private or protected parking offered. For guests traveling with e-bikes, there isn't a separate storage facility, prompting some to bring their bikes into their rooms. Overall, the complimentary parking at the Best Western Hotel am Walserberg is a significant benefit, balancing convenience and accessibility well, even if it comes with a few minor drawbacks.

Accessible
The Best Western Hotel am Walserberg receives praise for its significant accessibility features, making it a prime choice for various travelers, particularly those on road trips or needing a convenient stopover. It's easily accessible via a small underpass when arriving from Salzburg, ensuring straightforward entry for drivers. The location is particularly beneficial for those traveling by car with effortless access to the floors and an easy-to-navigate environment overall. The hotel boasts facilities that are wheelchair-friendly, ensuring that wheelchair users feel comfortable and accommodated. Additionally, the 24-hour reception and hassle-free late-night check-in add to the convenience, making it an ideal spot for transit travelers.

However, potential guests should be aware of a few limitations. Public transportation options to reach the hotel are less than ideal and traffic congestion around the highway can complicate access at times. Despite these minor drawbacks, for those traveling by car or seeking a quick and accessible stopover, Best Western Hotel am Walserberg offers a reliable and traveler-friendly option.

Dog Friendly
Best Western Hotel am Walserberg stands out for its pet-friendly approach, making it an ideal stop for travelers with furry companions. The hotel permits both dogs and cats, which is noted as a unique feature. Accommodations for pets include dog-friendly rooms and easy access to nearby wooded areas, perfect for dog walks. There is an additional fee of €10 per dog, making it straightforward for guests with multiple pets. Overall, the hotel provides a hassle-free experience for guests traveling with their pets.


No, Best Western Hotel am Walserberg doesn't have any pool.

No, a spa isn't available at Best Western Hotel am Walserberg.

Yes, Best Western Hotel am Walserberg welcomes dogs.

No, parking facilities aren't available at Best Western Hotel am Walserberg.

Yes, Best Western Hotel am Walserberg has a gym.

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