InfoSummary of reviewsThe DoubleTree by Hilton Hotel Detroit Novi generally receives positive feedback from guests, particularly for its advantageous location, staff friendliness, and overall comfort. Situated in Novi, Michigan, the hotel provides easy access to shopping, dining, and major highways, making it ideal for both business and leisure guests. The neighborhood is described as safe and quiet, enhancing its appeal.
Guests appreciate the spacious and clean rooms, with many highlighting the comfort of the beds and the quiet atmosphere for a restful stay. While there are occasional comments about the need for updates, the hotel's decor meets the expectations set by its online images. The cleanliness of both rooms and common areas is consistently praised, and the hotel creates a welcoming environment with attentive service.
The staff at DoubleTree by Hilton Hotel Detroit Novi is commended for their exceptional service, contributing significantly to a positive guest experience. Courteous and helpful, the team's hospitality is noted across various areas of the hotel, ensuring guests feel at home. Special touches like warm cookies on arrival add to the welcoming atmosphere.
The hotel's breakfast offerings are well-received for food quality, though pricing invites some criticism. Guests often mention the attentive breakfast staff positively. The fitness center and indoor pool are valued amenities, providing good facilities for exercise and relaxation despite occasional small size or maintenance comments.
Parking is recognized for its convenience, with ample spaces close to the hotel contributing to a safe and accessible experience. Business travelers also find the hotel suitable, noting efficient service, convenient shuttle services, and good value for money.
Overall, the DoubleTree by Hilton Hotel Detroit Novi is highly rated for its balance of comfort, service, and convenience, making it a favorable choice for those visiting the area. Show more
InfoSummary of reviewsThe Hilton Garden Inn Detroit/Novi consistently garners positive reviews from guests, thanks to its exceptional location and superior service. Situated conveniently across from a large mall, the hotel offers easy access to numerous dining, shopping, and entertainment options. The central location makes it an attractive hub for both leisure and business travelers, providing affordable yet practical accommodations near both Detroit and Ann Arbor.
Guests frequently praise the breakfast experience, highlighting its delicious made-to-order options and the friendly service provided by the staff. While some suggest improvements regarding variety and pricing, the overall sentiment remains appreciative, with the welcoming atmosphere enhancing the meal experience.
Rooms at the Hilton Garden Inn Detroit/Novi are recognized for their cleanliness and comfort, contributing to a peaceful and satisfying stay. Spacious accommodations, equipped with amenities like a Keurig machine, ensure guests feel at ease. Although some note minor issues with decor and noise, the professional, friendly staff and quiet location elevate the overall experience.
Cleanliness is a standout feature, with guests repeatedly complimenting the spotless environment in both rooms and common areas. The hotel maintains high standards, supported by a friendly and professional staff, creating a warm and inviting atmosphere that guests appreciate.
Additionally, the hotel's staff receives substantial acclaim for their exceptional service, with individuals such as Jessica and Brandon often remembered for their helpfulness and professionalism. The team's attentiveness and efficiency significantly enrich the guest experience, ensuring visitors feel valued and cared for throughout their stay.
Families particularly enjoy the pool area, which is clean and well-maintained. Although the pool is noted to be small and lacking a hot tub, it offers a pleasant environment for children to have fun. Some guests note the water temperature can be unexpectedly cold, yet the overall experience remains positive due to its suitability for families.
Comfortable beds further enhance the appeal of the Hilton Garden Inn Detroit/Novi, with many guests praising the bedding quality and the restful sleep it provides. While some mention firmness as a minor issue, most emphasize the comfort and quietness of the rooms as pivotal factors in their decision to return.
Overall, the Hilton Garden Inn Detroit/Novi offers a highly satisfying stay, combining prime location, exceptional cleanliness, and excellent service to create a welcoming environment favored by travelers. Show more
InfoSummary of reviewsSonesta Select Detroit Novi presents an ideal choice for travelers, offering a prime location that caters to both leisure and business visitors. Situated close to the convention center and a short drive from Detroit, the hotel provides easy access to shopping centers, dining options, and peaceful picturesque pond views, ensuring a tranquil yet connected experience. The excellent connectivity to the I-96 Highway further enhances convenience for guests.
The hotel's rooms are consistently praised for being exceptionally clean and comfortable, with spacious accommodations featuring modern designs and functional setups. The King Suite with a full balcony offers ample space and a relaxing atmosphere. Thoughtful amenities such as large screen TVs, desks, and modern furniture enhance the guest experience, and the friendly, helpful staff further contribute to the welcoming environment.
Impressive cleanliness is a standout feature, with guests frequently commenting on the immaculate condition of the property, from rooms to common areas. The attentive housekeeping team ensures that the high level of maintenance is consistently upheld, providing a clean and comfortable stay.
The hotel's staff is often highlighted for their exceptional service and friendly demeanor, contributing significantly to guests' positive impressions. The accommodating front desk and dedicated service throughout the hotel create a warm and hospitable experience, further enhanced by the commendable indoor pool and hot tub facilities, which are favorite features for families and those seeking relaxation.
While breakfast experiences vary, the available options, including a paid buffet and Bistro offerings, are generally appreciated. The hotel’s budget-friendly nature aligns with its three-star rating, providing excellent value with reasonable pricing and a comfortable yet straightforward stay. With its combination of attentive service, practical pricing, and reliable comfort, Sonesta Select Detroit Novi is a well-regarded choice for travelers seeking quality accommodation. Show more
