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Summary of reviewsTotara Lodge offers a consistently exceptional accommodation experience, highlighted by its stellar location, outstanding cleanliness, comfortable rooms and remarkable staff.
The lodge enjoys a prime position near Trentham, Silverstream and Upper Hutt, providing guests with easy access to local amenities, dining options and frequent train services to Wellington. Free parking adds to the convenience, making it an ideal choice for both travelers and commuters. Guests frequently commend its close proximity to various facilities, restaurants and family-friendly areas.
The breakfast service at Totara Lodge receives high praise for its continental options, excellent tea and coffee selection and the convenience of door delivery. While suggestions for more variety in the cooked breakfast menu were noted, the overall breakfast experience is lauded as great value for money and contributes significantly to the overall pleasant stay.
Dinner at the on-site restaurant also impresses guests with its delicious, well-prepared meals. The convenience of in-room dining and the presence of a great pub and bottle store further enhance the dining experience, making the lodge a popular choice for evening meals.
The rooms are a major highlight, described as spacious, modern and exceedingly clean. Guests appreciate the thoughtful amenities, such as beautiful toiletries, good heating and charming outdoor areas. The Executive Rooms, in particular, provide superior value and the little welcoming touches like greeting cards and chocolates make each stay special. The peaceful and quiet environment ensures a restful experience.
Cleanliness at Totara Lodge is unmatched with both rooms and communal areas maintaining an immaculate condition. Guests commend the spotless bathrooms and showers and the meticulous housekeeping contributes to the lodge's inviting atmosphere.
The staff at Totara Lodge receive consistent accolades for their friendliness, helpfulness and professional service. The front desk, housekeeping and specific staff members like Angela are particularly noted for their exceptional hospitality. Guests feel warmly welcomed with early check-in options and thoughtful gestures enhancing their stay.
The convenience of secure, gated parking behind the main building is another plus, offering peace of mind and easy access. Despite occasional capacity challenges, the availability of free and ample parking spaces, including those for trailers, is highly appreciated.
Ultimately, the comfortable beds ensure a good night's sleep with most guests finding them very conducive to rest. Even though a few guests mentioned preferences for different mattress firmness levels, the overall consensus is one of satisfaction.
Totara Lodge stands out as a premier accommodation choice, combining excellent location, cleanliness, comfort, superb dining options and unparalleled service to deliver a memorable and highly recommended experience.
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