Hilton Grand Vacations Club Ocean Tower Waikoloa Village
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Summary of reviewsHilton Grand Vacations Club Ocean Tower Waikoloa Village, situated on the captivating Kona Coast, offers guests an enchanting location with breathtaking ocean views and beautifully landscaped grounds. The resort is ideal for warm, sunny days and shoreline walks alongside the bay, providing a picturesque setting for snorkelers to explore vibrant underwater life. Guests enjoy diverse activities, including family-friendly pools, a serene ocean water lagoon, and cultural art pieces that enrich the environment.
Dining experiences at the resort present a mix of positives; the Italian restaurant Nui and Kamuela Provision Company showcase delicious meals, albeit with limited late-night options and higher costs. Breakfast offerings receive mixed reviews due to limited variety and higher prices, encouraging guests to plan ahead or explore alternatives for a budget-friendly meal.
Spacious rooms offer commendable views, but many are described as outdated, with cleanliness and maintenance needing improvement. Issues such as worn-out furnishings and inadequate sound insulation occasionally detract from the experience. Similarly, while outdoor areas are well-maintained, room cleanliness and upkeep require attention to better align with the resort's inviting surroundings.
The friendly and helpful staff enhance guest experiences, contributing positively to stays despite occasional issues with reception services. The pools, a standout feature, are praised for their beauty and variety, offering relaxation and fun for all ages.
Overall, Hilton Grand Vacations Club Ocean Tower Waikoloa Village shines as a family-friendly destination, offering an array of activities and stunning natural beauty. With improvements in room maintenance and dining logistics, the resort promises to be an even more enchanting retreat for its visitors.
Categories
Dining experiences at the resort present a mix of positives; the Italian restaurant Nui and Kamuela Provision Company showcase delicious meals, albeit with limited late-night options and higher costs. Breakfast offerings receive mixed reviews due to limited variety and higher prices, encouraging guests to plan ahead or explore alternatives for a budget-friendly meal.
Spacious rooms offer commendable views, but many are described as outdated, with cleanliness and maintenance needing improvement. Issues such as worn-out furnishings and inadequate sound insulation occasionally detract from the experience. Similarly, while outdoor areas are well-maintained, room cleanliness and upkeep require attention to better align with the resort's inviting surroundings.
The friendly and helpful staff enhance guest experiences, contributing positively to stays despite occasional issues with reception services. The pools, a standout feature, are praised for their beauty and variety, offering relaxation and fun for all ages.
Overall, Hilton Grand Vacations Club Ocean Tower Waikoloa Village shines as a family-friendly destination, offering an array of activities and stunning natural beauty. With improvements in room maintenance and dining logistics, the resort promises to be an even more enchanting retreat for its visitors.
Resort near Golf Courses
This resort is located within close proximity to the Waikoloa Beach Resort Golf courses. Guests have convenient access to the Beach Nine, Lakes Nine, and Kings' Nine courses, providing a variety of golfing experiences.
Resort with Spa
While specific spa details for Ocean Tower may be limited, guests have access to the amenities at the Hilton Waikoloa Village, including the Kohala Spa.
Family Friendly Resort
Located within the expansive Hilton Waikoloa Village, guests have access to the resort's numerous amenities, including multiple pools, restaurants, and activities. The spacious suites provide comfortable accommodations for families. It also offers a train and boat service for getting around the large resort.
Business Resort
Being part of the Hilton Grand Vacations Club, the hotel provides amenities suitable for business travelers. It offers a comfortable and reliable option for extended stays.
Accessible Resort
The accessible rooms feature options for one king or two queen beds, and offer views of the sea or gardens. The adapted bathrooms include a walk-in shower with a seat or a bathtub, both equipped with grab bars, a lowered washbasin, and a toilet with grab bars.
Resort with Tennis Courts
While specific tennis facilities are not detailed, its affiliation with the Hilton Waikoloa Village suggests potential access to the Village's tennis amenities.
Resort with EV Charging Stations
The hotel offers EV charging stations. This is a convenient amenity for guests with electric vehicles.
3-Star Resort
Located in the Waikoloa district, this hotel offers an outdoor pool and access to the beach. The rooms provide comfortable accommodations, and its location near A-Bay enhances its appeal.
Resort with Outdoor Pool
Facing the beachfront, this property offers access to multiple outdoor pools and amenities at the Hilton Waikoloa Village. The pools are complemented by a garden and terrace, providing a relaxing environment.
Resort near The Beach
Resort for Honeymoon
Resort with Swimming Pool
Outdoor Pool
Resort with Gym
Resort for Yoga
About Hilton Grand Vacations Club Ocean Tower Waikoloa Village
License: TA-172-309-7088-02
Guest Reviews
Location
Guests are treated to a diverse range of activities within the resort, from lounging by the chlorinated pools—some with sandy bottoms and slides—to enjoying the serene ocean water lagoon. There's something for everyone, making it a great destination for families looking for fun and relaxation.
The staff's friendliness enhances the overall experience, making stays memorable and welcoming. Additionally, the property offers a good choice of restaurants and rich historical art pieces tastefully placed around the resort, adding to the cultural richness of the area.
Yet, even amidst all these enticing amenities, the allure of exploring the island remains strong. Although the resort provides nearly everything one could need, its beautiful setting makes it hard to resist stepping out to explore more of Waikoloa Village's diverse environment.
Breakfast
Dinner
Rooms
However, a common theme among guests is that the rooms are notably dated and in need of refurbishment. Many reviews highlight issues such as worn-out furniture, cleanliness concerns, and a lack of modern conveniences like adequate electrical outlets near the bed. Sound insulation seems to be problematic, with noise from neighboring rooms being frequently mentioned. Some rooms have unpleasant odors and maintenance issues like broken fixtures and stained carpets.
While the property itself is described as amazing, the early closures of amenities and restaurants can be inconvenient for guests looking for late-night dining options. Furthermore, logistical issues such as room allocation mishaps and repeated problems with electronic key cards contribute to an experience that could be improved through better upkeep and attention to guest services.
Cleanliness
However, many guests have noted significant issues that detract from their experience. Common concerns include the cleanliness and upkeep of the rooms, which are described as outdated and musty, with dirty carpets and bathrooms. In some cases, unwelcome pests such as cockroaches have been reported, which is far from ideal for a restful retreat. The frequency of room service falls short, with some guests experiencing insufficient service during their stay.
Additional negatives include high parking costs and the lack of complimentary amenities like coffee in the lobby. Moreover, some guests experienced inconveniences such as construction noise and issues with room fittings, adding to a less-than-relaxing environment.
Overall, while the outdoor spaces and staff may create a welcoming atmosphere, the hotel's shortcomings in room cleanliness and maintenance need addressing to ensure a truly comfortable stay.
Staff
Pool
For families, the pools are a hit with the kids, while the numerous walking paths and water features delight guests of all ages. Although some mention the long walks to reach certain areas, those staying closer to the main entrance find the experience more convenient.
The resort also embeds cultural elements with its on-site luau, offering an enjoyable glimpse into local traditions. Poolside dining is available with restaurants open until sundown, providing a satisfying end to a day of swimming and exploration. Despite minor inconveniences like a non-operational waterfall, the overall pool facilities continue to receive high marks for providing a memorable stay amidst stunning natural beauty.
Family
Yes, Hilton Grand Vacations Club Ocean Tower Waikoloa Village has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village.
No, Hilton Grand Vacations Club Ocean Tower Waikoloa Village doesn't allow dogs.
No, parking facilities aren't available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village.
Yes, Hilton Grand Vacations Club Ocean Tower Waikoloa Village has a gym.
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