Grand Mercure Petra
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Summary of reviewsGrand Mercure Petra has received largely favorable reviews for its exceptional location and overall guest experience. Situated directly across from the entrance to the iconic Petra site, the hotel offers guests the unique combination of convenient access to archaeological wonders and stunning panoramic views of Petra Valley and the Wadi Musa mountains. The tranquil setting, slightly removed from the city center, provides a peaceful retreat with the luxury of shuttle services and breathtaking sunsets.
Breakfast at the Grand Mercure Petra is frequently celebrated for its variety and quality. The diverse buffet features an array of local and international dishes, with many guests enjoying freshly made pancakes and a selection of desserts, all served in a serene atmosphere with picturesque views. The dining experience continues to impress at dinner, where visitors are delighted by the variety and quality of the fare, particularly the lamb at the BBQ and traditional Jordanian dishes. Dining options from buffets to à la carte meals ensure that all tastes are catered to, with the Bedouin tent dining experience being a unique highlight.
The hotel's rooms are spacious, comfortable, and clean, often equipped with terraces or balconies that boast exceptional views. Guests appreciate the rooms' comprehensive amenities, such as smart TVs and refrigerators. While some reviews note minor datedness, the general consensus portrays the accommodations as luxurious and welcoming.
A hallmark of Grand Mercure Petra is its high standard of cleanliness and service, with uniformly positive feedback on the attentive, friendly, and customer-focused staff. Multilingual personnel ensure that guests' needs are fully met, enhancing the overall stay experience. Staff members like Ahmed, Belal, and Ibrahim are frequently mentioned for their standout service.
The pool area provides a relaxing space for guests to unwind, although remarks suggest it could use some updates. Nevertheless, the heated indoor pool is appreciated for its convenience and extended hours.
The beds at Grand Mercure Petra receive high praise for their comfort, contributing significantly to peaceful nights and restful sleep. While some visitors suggest that certain aspects of the hotel do not fully meet contemporary five-star luxury standards, most find it to be a wonderful and value-driven choice, combining comfort, style, and practicality in a stunning natural setting. The overall experience at Grand Mercure Petra resonates as solid and enjoyable, making it a compelling option for travelers exploring Petra.
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Breakfast at the Grand Mercure Petra is frequently celebrated for its variety and quality. The diverse buffet features an array of local and international dishes, with many guests enjoying freshly made pancakes and a selection of desserts, all served in a serene atmosphere with picturesque views. The dining experience continues to impress at dinner, where visitors are delighted by the variety and quality of the fare, particularly the lamb at the BBQ and traditional Jordanian dishes. Dining options from buffets to à la carte meals ensure that all tastes are catered to, with the Bedouin tent dining experience being a unique highlight.
The hotel's rooms are spacious, comfortable, and clean, often equipped with terraces or balconies that boast exceptional views. Guests appreciate the rooms' comprehensive amenities, such as smart TVs and refrigerators. While some reviews note minor datedness, the general consensus portrays the accommodations as luxurious and welcoming.
A hallmark of Grand Mercure Petra is its high standard of cleanliness and service, with uniformly positive feedback on the attentive, friendly, and customer-focused staff. Multilingual personnel ensure that guests' needs are fully met, enhancing the overall stay experience. Staff members like Ahmed, Belal, and Ibrahim are frequently mentioned for their standout service.
The pool area provides a relaxing space for guests to unwind, although remarks suggest it could use some updates. Nevertheless, the heated indoor pool is appreciated for its convenience and extended hours.
The beds at Grand Mercure Petra receive high praise for their comfort, contributing significantly to peaceful nights and restful sleep. While some visitors suggest that certain aspects of the hotel do not fully meet contemporary five-star luxury standards, most find it to be a wonderful and value-driven choice, combining comfort, style, and practicality in a stunning natural setting. The overall experience at Grand Mercure Petra resonates as solid and enjoyable, making it a compelling option for travelers exploring Petra.
Former Castle Resort
This castle-style hotel is a great option for every guest who wishes to stay at a unique accommodation near the historic landmarks of Petra. Recently renovated and reflecting some historic and cultural aspects of the area, Mövenpick Nabatean Castle Hotel is bound to offer an unforgettable accommodation experience.
Resort Taking Steps Towards Sustainability
This property holds Green Globe and Green Key certifications. They have a comprehensive recycling policy and a comprehensive food waste policy. The hotel also uses energy-saving features in guest rooms and eco-friendly cleaning products.
Resort with Swimming Pool
The hotel has a swimming pool that offers nice views. It's a great place for guests to relax and enjoy the scenery.
Indoor Pool Pool Lap Lanes
Business Resort
While specific business amenities are not detailed, Grand Mercure is a reputable brand known to cater to business travelers. The hotel offers essential services and facilities expected by business guests.
Resort with Parking
This hotel offers comprehensive parking options including free onsite parking, nearby parking, free self-parking, free valet parking, and extended parking.
Accessible Resort
This hotel provides wheelchair accessibility throughout the property and includes accessible parking. An elevator is also available for guest use.
Resort with Gym
This luxury resort includes an indoor pool and a fitness center, catering to both fitness and leisure needs.
5-Star Resort
A 5-star resort providing excellent hospitality. It offers a range of amenities and services expected of a high-end hotel, ensuring a comfortable and luxurious stay.
Resort with Indoor Pool
The Grand Mercure Petra offers a great heated indoor pool, complemented by a lovely outdoor terrace. The pool is heated, ensuring comfort even in cooler weather. It is ideal for guests seeking a relaxing swim after exploring Petra.
Luxury Resort
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Resort with Pool Lap Lanes
Guest Reviews
Grand Mercure Petra enjoys an unbeatable location, perfectly positioned across the road from the entrance to the iconic Petra site, making it a prime choice for visitors eager to explore this ancient wonder. Although some might appreciate having a car, the proximity allows easy access to the entrance while affording guests an escape from the bustling crowds. The hotel offers breathtaking, panoramic views over Petra Valley and the Wadi Musa mountains, which have left many guests in awe, particularly with its stunning sunsets. While slightly away from the city center, this tranquil setting provides some peace and quiet, complemented by superb facilities and attentive service from a friendly staff. The hotel’s common areas and rooms also boast incredible vistas, enhancing the overall experience. A shuttle service further adds convenience, making Petra's archaeological marvels even more accessible. In summary, the combination of exceptional views and convenient access cements the Grand Mercure Petra as a top spot for those visiting this renowned archaeological site.
Grand Mercure Petra has garnered praise for its impressive breakfast offerings, which seem to delight guests with both variety and quality. This hotel shines in serving a generous and diverse breakfast spread, featuring a wide array of local and international culinary delights. Guests frequently note the abundance of options, from savory dishes to sweet treats, with freshly made pancakes and a delightful selection of desserts enhancing the experience.
The quality of the food is consistently lauded, with many reviewers describing it as excellent, delicious, and of high quality. The breakfast buffet not only offers a diverse selection of dishes but also surprises guests with unique offerings like a chocolate fondue. The staff's friendliness and attentiveness further enhance the breakfast experience, leaving visitors with positive impressions of both the food and service.
The breakfast venue provides a serene atmosphere with picturesque views, making it a perfect setting to start the day. Despite one mention of the breakfast not matching the expectations of a five-star hotel, the overall feedback reflects a consistently high standard that pleases most guests. Whether enjoying a hearty and varied breakfast or savoring the tranquility of the dining area, guests at Grand Mercure Petra seem to leave well-satisfied with their morning meal.
At Grand Mercure Petra, guests consistently highlight the delightful experience of dining at the hotel's restaurants. The dinner offerings, particularly the buffet, receive commendations for their impressive variety and quality. Visitors frequently mention the delicious food, with particular praise for the lamb at the BBQ on the hotel terrace, as well as standout Jordanian dishes. A unique dining opportunity is the Bedouin tent, which many guests suggest should not be missed.
The hotel provides multiple dining options, ranging from buffets to à la carte services, ensuring a varied culinary experience suited to different tastes and preferences. Guests have expressed satisfaction with both dinner and breakfast, noting the excellent quality and plentiful choices available. The breakfast, in particular, is described as delicious and diverse.
While a few reviews mention average dining experiences and some pricing concerns, most guests seem pleased with the tasty dishes and reasonable costs. The rooftop garden restaurant is highlighted not only for its meal quality but also for its beautiful and scenic ambiance. Overall, dining at Grand Mercure Petra is a celebrated part of the guest experience, with its multiple restaurants offering great food and memorable dining settings.
The guest reviews for Grand Mercure Petra highlight the positive aspects of the hotel's rooms, emphasizing their spaciousness and comfort. Many visitors appreciated the clean and large rooms, which often include a sofa, terrace, or balcony, offering stunning views of the Petra mountains. The hotel is described as beautiful and impressive, with rooms that provide a cozy and welcoming atmosphere. Amenities such as kettles, refrigerators, and smart TVs are commonly noted, along with the room's overall cleanliness and pleasant conditions. Though some feedback mentions that certain rooms feel dated, the overall consensus is that the rooms deliver a comfortable experience that aligns with the hotel's star rating. The hotel's location, just 4 kilometers from the visitor center, provides accessibility while offering breathtaking vistas. In summary, despite a few minor drawbacks, guests find the accommodation at Grand Mercure Petra to be luxurious and well-appointed for a memorable stay.
The beds at Grand Mercure Petra frequently earn high praise from guests for their comfort and quality. Reviewers consistently described the beds as super comfy and extremely comfortable. Many highlighted the good quality bedding, which contributes to a restful and quiet sleeping environment. The majority of guests found the beds and pillows to be very comfortable, with some even calling the beds wonderful or great. While a few mentioned the mattress as not the best and bedding being hard, the overall sentiment points to a positive experience with the accommodations. The hotel combines these comfortable sleeping arrangements with spacious rooms and an extremely good location and view, making it a popular choice for travelers.
The Grand Mercure Petra consistently impresses guests with its high standards of cleanliness, which emerges as one of its core strengths. The hotel and rooms are frequently described as well-maintained, spotlessly clean, and very comfortable. With accommodations that are newly renovated, especially the bathroom areas, this establishment offers a refreshing and tidy environment. The attention to hygiene is palpable, with impeccable cleanliness observed throughout both public and private spaces. The addition of friendly staff and excellent food options further complements the clean and well-equipped rooms, ensuring a pleasant and worry-free stay for travelers. While a minor note mentioned a room could have been cleaned a bit better, the overall consensus emphasizes a commitment to maintaining a pristine setting that enhances the guest experience in this beautiful location.
At Grand Mercure Petra, guests are continually impressed by the remarkable quality of service offered by the hotel staff. Reviewers highlight the welcoming nature of the personnel, making visitors feel truly valued from the moment they arrive. The staff is frequently praised for their friendliness and attentiveness, consistently going out of their way to solve problems and cater to every need. Among the team members, individuals like Ahmed, Belal, and Ibrahim stand out for their exceptional hospitality and personal touches that enhance the overall experience.
Guests are also appreciative of the multilingual capabilities and professionalism displayed by staff, such as the well-spoken lady at the reception. The consistent kindness and generous spirit shown by employees across various departments, including front desk, restaurant, and security, contribute significantly to a positive and comfortable stay.
Notably, the attention to detail and customer-focused approach reflect a high level of hospitality standard, where guests are warmly looked after and often treated to thoughtful upgrades. Whether it’s the availability or courtesy of the staff, or the stellar service from individuals such as Mohammad and Ghenieh, the commitment to guest satisfaction is evident. Visitors can expect an exceptionally pleasant interaction with a team that is both efficient and attentive, ensuring a memorable and delightful stay.
At the Grand Mercure Petra, the pool offers an inviting retreat after exploring the wonders of Petra. Guests often appreciate its peaceful ambiance, providing a pleasant escape to unwind. The availability of free towels enhances the convenience for those looking to take a dip. Despite some mentions of a need for refreshing, with the indoor pool feeling small and occasionally a bit dated, the heated option remains a welcomed addition for relaxation. Open until 10 PM, the pool allows for extended leisure time well into the evening. Although some visitors note a cooler temperature, there are days when the pool is perfectly refreshing, offering a nice change from the day's adventures. The pool area, while suggested to need some tender loving care, is overall considered a positive aspect of the stay.
Grand Mercure Petra has certainly made a mark with its impressive views and beautiful architecture, complemented by a very friendly and attentive staff, offering commendable first-class service that enhances the overall stay experience. Rooms are spacious and equipped with the full range of amenities you would anticipate from a five-star accommodation, ensuring comfort and convenience. Despite these positive aspects, some visitors feel that the hotel doesn't entirely align with contemporary five-star standards and may seem a bit outdated compared to more luxurious options in the vicinity. However, it offers good value for money, making it a viable choice for travelers looking to enjoy Petra without indulging in extravagant expenses. While Grand Mercure Petra may not embody five-star luxury by modern benchmarks, it nonetheless provides a solid, comfortable, and enjoyable stay.
Located in a stunning setting, the Grand Mercure Petra offers an experience marked by ultra-luxury and modern comforts. The spacious rooms are equipped with all the amenities one would expect from a high-end hotel, providing guests with a sense of safety and relaxation. The property stands out for its exceptional hospitality, promising visitors great views and high-standard accommodations. Despite some guests feeling it doesn't fully align with a traditional five-star rating, the overall feedback generally highlights the hotel as a wonderful choice for travelers seeking comfort and style in the region.
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Location
Breakfast
The quality of the food is consistently lauded, with many reviewers describing it as excellent, delicious, and of high quality. The breakfast buffet not only offers a diverse selection of dishes but also surprises guests with unique offerings like a chocolate fondue. The staff's friendliness and attentiveness further enhance the breakfast experience, leaving visitors with positive impressions of both the food and service.
The breakfast venue provides a serene atmosphere with picturesque views, making it a perfect setting to start the day. Despite one mention of the breakfast not matching the expectations of a five-star hotel, the overall feedback reflects a consistently high standard that pleases most guests. Whether enjoying a hearty and varied breakfast or savoring the tranquility of the dining area, guests at Grand Mercure Petra seem to leave well-satisfied with their morning meal.
Dinner
The hotel provides multiple dining options, ranging from buffets to à la carte services, ensuring a varied culinary experience suited to different tastes and preferences. Guests have expressed satisfaction with both dinner and breakfast, noting the excellent quality and plentiful choices available. The breakfast, in particular, is described as delicious and diverse.
While a few reviews mention average dining experiences and some pricing concerns, most guests seem pleased with the tasty dishes and reasonable costs. The rooftop garden restaurant is highlighted not only for its meal quality but also for its beautiful and scenic ambiance. Overall, dining at Grand Mercure Petra is a celebrated part of the guest experience, with its multiple restaurants offering great food and memorable dining settings.
Rooms
Beds
Cleanliness
Staff
Guests are also appreciative of the multilingual capabilities and professionalism displayed by staff, such as the well-spoken lady at the reception. The consistent kindness and generous spirit shown by employees across various departments, including front desk, restaurant, and security, contribute significantly to a positive and comfortable stay.
Notably, the attention to detail and customer-focused approach reflect a high level of hospitality standard, where guests are warmly looked after and often treated to thoughtful upgrades. Whether it’s the availability or courtesy of the staff, or the stellar service from individuals such as Mohammad and Ghenieh, the commitment to guest satisfaction is evident. Visitors can expect an exceptionally pleasant interaction with a team that is both efficient and attentive, ensuring a memorable and delightful stay.
Pool
5 Star
Luxury
Yes, Grand Mercure Petra has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Grand Mercure Petra.
No, Grand Mercure Petra doesn't allow dogs.
Yes, parking facilities are available at Grand Mercure Petra.
Yes, Grand Mercure Petra has a gym.
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